476 to 500 of 1,255 Incident Management Jobs in the UK

modern Site Reliability Engineering (SRE) and Platform Operations model.As a Site Reliability Engineering Professional, you will play a key role in the operational management of BT International’s global core platforms, ensuring they are reliable, secure, scalable, and deliver an exceptional customer experience. Working within our 2nd Line Operations … team, you will support critical services across our international network and digital platforms, driving operational excellence, rapid incident resolution, and continual service improvement.This is an exciting opportunity to work at the heart of BT International's next-generation platforms, collaborating with engineering, product, supplier, and operational teams to improve ...

infrastructure, and networking. Implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to track system health. Automate root cause analysis and incident detection through advanced monitoring techniques. Incident Response & Reliability Engineering Reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through improved … observability. Integrate monitoring and alerting tools with incident response platforms (ie: ServiceNow). Develop self-healing and auto-remediation mechanisms to reduce operational toil. Improve alerting strategies by reducing false positives and improving signal-to-noise ratio. Governance, Compliance & Reporting Define observability best practices and governance models to ensure ...

planet. That’s why our purpose is ‘to make sustainable living commonplace’ Role Overview The Regional CERT Manager is responsible for leading cyber incident response operations across the region, ensuring effective detection, containment, investigation, remediation, and recovery from security incidents. This role combines strategic leadership with hands‐on technical … Response Team (CERT) operations, providing both strategic direction and technical guidance for complex cyber security incidents. Own and continuously improve the end‐to‐end Incident Management lifecycle, ensuring alignment with industry best practices and organisational security objectives. Monitor, analyse, and report on key performance indicators (KPIs), metrics ...

planet. That’s why our purpose is ‘to make sustainable living commonplace’ ### **Role Overview**The Regional CERT Manager is responsible for leading cyber incident response operations across the region, ensuring effective detection, containment, investigation, remediation, and recovery from security incidents. This role combines strategic leadership with hands … Response Team (CERT) operations, providing both strategic direction and technical guidance for complex cyber security incidents.* Own and continuously improve the end-to-end Incident Management lifecycle, ensuring alignment with industry best practices and organisational security objectives.* Monitor, analyse, and report on key performance indicators (KPIs), metrics ...

planet. That's why our purpose is 'to make sustainable living commonplace' Role Overview The Regional CERT Manager is responsible for leading cyber incident response operations across the region, ensuring effective detection, containment, investigation, remediation, and recovery from security incidents. This role combines strategic leadership with hands-on technical … Response Team (CERT) operations, providing both strategic direction and technical guidance for complex cyber security incidents. Own and continuously improve the end-to-end Incident Management lifecycle, ensuring alignment with industry best practices and organisational security objectives. Monitor, analyse, and report on key performance indicators (KPIs), metrics ...

develop your skills to enable you to grow within the company and industry. You will be involved in: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks Planning & coordinating maintenance and patching across the Windows Environments in restricted secret & above … line with agreed SLAs, following escalation processes as appropriate Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes Coordinate with incident & Technical managers, following incident management process during high-severity incidents Identify underlying ...

develop your skills to enable you to grow within the company and industry. You will be involved in: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks Planning & coordinating maintenance and patching across the Windows Environments in restricted secret & above … line with agreed SLAs, following escalation processes as appropriate Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes Coordinate with incident & Technical managers, following incident management process during high-severity incidents Identify underlying ...

operational resilience obligations.Meet regulatory obligations by design (FCA/ESMA EMIR & MiFID II, DORA and other relevant global obligations).Contribute to change management and incident management frameworks.Mentor and upskill engineering teams on architecture principles, cloud-native patterns and best practice.Drive adoption of DevSecOps and infrastructure-as-code … investment bank, exchange or vendor).Proven experience designing systems for listed derivatives, securities and/or FX processing.Strong understanding of order processing, execution, risk management, margining, collateral, valuation and give-up processing.Strong knowledge of FIX protocol and CCP/vendor connectivity (e.g. ICE Clearing, Eurex, LME, CME).Extensive experience ...

operational resilience obligations. Meet regulatory obligations by design (FCA/ESMA EMIR & MiFID II, DORA and other relevant global obligations).Contribute to change management and incident management frameworks. Mentor and upskill engineering teams on architecture principles, cloud-native patterns and best practice. Drive adoption of DevSecOps … bank, exchange or vendor).Proven experience designing systems for listed derivatives, securities and/or FX processing. Strong understanding of order processing, execution, risk management, margining, collateral, valuation and give-up processing. Strong knowledge of FIX protocol and CCP/vendor connectivity (e.g. ICE Clearing, Eurex, LME, CME).Extensive ...

cybersecurity and emerging trends. Promote a strong culture of infrastructure resilience, cybersecurity awareness and accountability. Infrastructure & IT Operations Lead the design, implementation and ongoing management of IT infrastructure, networks and core systems. Ensure high availability, performance, resilience and reliability of critical technology services. Oversee IT service delivery, incident management and operational support. Develop and maintain robust disaster recovery and business continuity capabilities. Establish and maintain effective IT policies, standards, procedures and operational controls. Cybersecurity, Risk & Compliance Own and develop the organisation's cybersecurity strategy. Protect information assets and ensure appropriate security controls are implemented and maintained. ...

Global Technology team, you will be a key contributor on the infrastructure side of the team, supporting the cloud infrastructure that underpins Portfolio Management capabilities for the Fixed Income business. You will help build, manage, and support the AWS infrastructure for various portfolio management services — including what … reliable, scalable, and production-ready. You will be part of a cross-functional team of engineers and product owners building the Spectrum Portfolio Management Fixed Income product, working primarily on a large, Terraform-driven estate on AWS, with the opportunity to grow into server-side development in Java (Spring ...

impact project outcomesThe role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice. What experience you'll bring: Excellent knowledge of Oracle Fusion ERP finance, procurement, projects and reporting processes and Oracle Fusion HCM modulesCritical thinking … more full lifecycle implementation projects as the Technical owner for Oracle Fusion ERP and HCMFirst Line, Second Line and hands-on Operational Support experience (Incident Management, Problem Management, Request Fulfilment, etc.) Nice to Have: AIDP (Oracle AI Data Platform Workbench) skills, including data pipelines, catalog/metadata ...

Windows 2008R2/2012 experience Experience of working within a virtualised environment, including virtualised SQL servers using VMWare Powershell & PowerBI SQL Server Upgrades Change Management process Incident Management process Use of BMC Remedy/Helix Useful Experience Active Directory Commvault SCOM SQL Server 2025 Jira/Confluence ...

safely integrate new systems into live environments while protecting reliability, capacity, and compliance. Key responsibilities include overseeing critical infrastructure maintenance and repairs; leading change management reviews for critical maintenance activities; and ensuring work plans, risk assessments, method‐of‐procedure documentation, rollback plans, stakeholder communications, and execution controls protect data … center availability. The role leads incident response and post-incident reviews, directs root cause analysis and corrective and preventive action plans, validates commissioning and design deliverables, oversees site assessments and build activities, and establishes consistent operational policies and procedures. The Senior Manager holds colo partners accountable to contractual ...

develop your skills to enable you to grow within the company and industry. You will be involved in: Provide operational BAU support, administration & configuration management across Infrastructure and Workplace Windows Environments in restricted secret & above networks Planning & coordinating maintenance and patching across the Windows Environments in restricted secret & above … line with agreed SLAs, following escalation processes as appropriate Acting as Tier 2/Tier 3 support for Windows related issues & problem resolution, performing incident response, investigation & remediation within SLA timeframes Coordinate with incident & Technical managers, following incident management process during high-severity incidents Identify underlying ...

measurably better end-user experience across the board. Job responsibilities Defines the SRE vision, north-star outcomes, and multi-year roadmap for the Production Management team, aligned to both CIB and JPM Global Technology priorities. Establishes the SRE operating model across global regions (ways of working, intake, prioritization, engagement … practice) that scales reliability improvements across many application flows. Defines and implements standards for: Service cataloging, SLO/SLI frameworks and error budgets, incident response maturity, blameless post-incident reviews, resiliency patterns, capacity, performance, and scalability engineering. Drives service reviews with evidence-based reporting (availability, latency, incident ...

rigorous evaluation and measurement in real-world settingsDemonstrated experience deploying and operating machine learning models in production at scale, including monitoring, drift and performance management, reliability, incident management, and continuous improvementStrong Python software engineering skills, including modular object-oriented design, testing, performance tuning, and debuggingWorking knowledge … alignment and guardrails for unintended outcomesExperience working in regulated environments with awareness of model risk, controls, privacy and security, and audit-ready documentationStrong stakeholder management and teamwork skills, with the ability to drive outcomes in partnership with cross-functional teamsPreferred Qualifications, Capabilities, and SkillsExperience with NLP and generative ...

rigorous evaluation and measurement in real-world settingsDemonstrated experience deploying and operating machine learning models in production at scale, including monitoring, drift and performance management, reliability, incident management, and continuous improvementStrong Python software engineering skills, including modular object-oriented design, testing, performance tuning, and debuggingWorking knowledge … alignment and guardrails for unintended outcomesExperience working in regulated environments with awareness of model risk, controls, privacy and security, and audit-ready documentationStrong stakeholder management and teamwork skills, with the ability to drive outcomes in partnership with cross-functional teamsPreferred Qualifications, Capabilities, and SkillsExperience with NLP and generative ...

reliability, performance, and continuous improvement of our platform stack. This is a senior, hands‐on leadership role combining deep technical expertise with team management and operational ownership. You will lead a team of platform engineers, drive operational excellence, and act as the key interface between business stakeholders, engineering … performance of core business platforms Oversee 1st/2nd line support escalation, acting as the senior point of contact for critical issues Lead major incident management, root cause analysis, and post‐incident reviews Technical Leadership Provide hands‐on technical guidance across cloud infrastructure, application support, and DevOps ...

learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets. This is a Vice President-level role and an integral … evolves the team's CI/CD pipelines, release automation, and deployment tooling Establishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident review Builds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting) Automates infrastructure provisioning ...

week. We are happy to discuss flexible working!Top 3 skills needed for this role:Proven Security Operations ExperienceStrong Information Security KnowledgeDemonstrated Risk Management CapabilityWhat this role is all about:We are looking for a Cyber Security Analyst to join the Information Security team, supporting the ongoing development … guidance and best practice advice to business areas and technology teams across the organisationSupport the ongoing development, maintenance and improvement of the Information Security Management System to ensure continued ISO27001 complianceMonitor security systems, tools and alerts, investigating issues and escalating incidents where requiredParticipate in the detection, management ...

week. We are happy to discuss flexible working!Top 3 skills needed for this role:Proven Security Operations ExperienceStrong Information Security KnowledgeDemonstrated Risk Management CapabilityWhat this role is all about:We are looking for a Cyber Security Analyst to join the Information Security team, supporting the ongoing development … guidance and best practice advice to business areas and technology teams across the organisationSupport the ongoing development, maintenance and improvement of the Information Security Management System to ensure continued ISO27001 complianceMonitor security systems, tools and alerts, investigating issues and escalating incidents where requiredParticipate in the detection, management ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s. Key Responsibilities Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations. Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. Using the central document repository, to ensure knowledge sharing across the team and enable best practice. Supporting ...

network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s.Key Responsibilities:o Plan and execute … Manage network support cases to enable fast resolution that exceeds our customers’ expectations.o Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes. o Using the central document repository, to ensure knowledge sharing across the team and enable best practice. ...

while also owning continuous improvement of playbooks, dashboards, and operational processes. Additionally, the role collaborates with global Vodafone Cyber Security teams, including CERT and Incident Management, to support major incident investigations and cross functional initiatives.* Define, maintain and continuously improve Cyber Defence playbooks for SigFW related events. … Develop clear and actionable incident reporting to support effective prioritisation, escalation and decision making.* Support development and production integration of Signalling Intrusion Detection Systems (SigIDS).* Design and maintain operational dashboards and analytics to improve signalling security situational awareness.* Perform continuous monitoring and triage of signalling security events ...