User-centred Design Lead
- Location
- Greater London, England, United Kingdom
service ecosystems. Ability to frame complex systemic problems, map end-to-end service ecosystems, and present clear, evidence-based cases for change. Strong facilitation skills with senior stakeholders, driving consensus and building strategic alignment. Deep commitment to embedding accessibility, equity, ethics, and sustainability into public services. Strong experience steering … participatory design, relational practice, and lived experience into policy development. Behaviours assessed: Leadership, Seeing the Big Picture, Changing and Improving, Communicating and Influencing. Technical skills assessed (from the Government Digital and Data Capability Framework): Leading design practice, Designing strategically, Iterative design, Designing together, Design communication, Evidence-based design, Designing ...