26 to 50 of 394 Line Management Jobs in England

remote working with minimum expectation of one day per week in the office. The Role: Customer Success Managers are senior members of the Account Management team and are the strategic leads for their allocated accounts. CSMs are responsible for building partnerships with clients, driving long-term value and delivering … excellent client service and delivery, the CSM takes a proactive approach to identify and maximise opportunities for contract upsells and renewals. The CSM has line management responsibilities, supporting the development of colleagues and contributing to a high-performing, customer-centric culture, as well ensuring effective ways of working ...

team and will manage the Systems Delivery team, serving as a key point of contact for the IT Operations team. Key responsibilities include providing line management, acting as an escalation point, collaborating with business stakeholders, and actively contributing to the global platforms leadership team. What … doing Providing line management for the systems engineering team, covering performance management, goal setting, and upskilling. Acting as the escalation point for engineering and operation teams. Working with the business to understand needs and upcoming projects, ensuring IT fits into them and supports delivery. Playing an active ...

Head of Knowledge, the role takes operational responsibility and ownership of their current Knowledge Systems used across the organisation and wider civil service Project Management Line management Knowledge systems experience Data knowledge systems background Provide sound guidance, analysis and support on systems and information management matters … Deliver excellent services in developing Business Critical Systems. Analysis of complex data and information and the design of management information Lead the development of centrally managed tools and techniques to ensure strong operational use Support daily business operations and work across the unit to deliver team priorities Deliver specific ...

oriented approach to analysis, the Managing Consultant provides trusted expertise and guidance to clients during complex and high‐pressure situations. The role also includes line management responsibilities, with opportunities to mentor, support, and develop junior consultants, fostering technical excellence, professional growth, and a collaborative team culture. Key Responsibilities … incidents, providing hands‐on technical analysis, containment, mitigation, and remediation support to clients. Demonstrating calm, confident incident leadership and sound judgement in client Incident Management scenarios, including high‐pressure and time‐critical environments. Delivering thorough, high‐quality incident response investigations that support client decision‐making and recovery. Collaborating with ...

Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes line management responsibilities, supporting … reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve our key performance indicators ...

Workstream Lead(SC cleared) Doncaster/Hybrid 6 months Skills • Analytical Project Management professional who can process data efficiently to provide solutions to problems and communicate the outcomes at all levels • A robust understanding of business and commercial issues • Excellent inter-personnel, communication, and customer focused skills essential • Highly … delivering medium and high complexity IS projects across all stages of the lifecycle (from definition, initiation, implementation, closure and support) • Significant experience of Project Management in a professional planning toolset environment • Significant understanding of generic processes and techniques used to schedule project activities e.g. WBS, OBS, milestones, dependencies ...

technical decision-making and trade-off analysis. Maintain and enhance existing systems while supporting future product development. (If applicable) Provide technical leadership and line management support to junior engineers. Essential Skills & Experience You will ideally have: Experience developing software across the full product lifecycle, from concept through … cross-compilation and deployment Linux systems, kernel drivers, and low-level development DevOps practices, CI/CD pipelines, containerisation (Docker) Technical leadership, mentoring, or line management As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work ...

delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements. The role also includes line management responsibilities, supporting and developing a team of Support Desk Engineers. DUTIES & RESPONSIBILITIES: Overseeing incidents, requests, and problem management processes. Analysing service data … identify trends and improvement opportunities. Providing line management support to the Service Desk team. Managing major incidents and customer escalations. Taking ownership of Priority 1 and 2 tickets through to resolution. REQUIRED SKILLS: Previous experience in an MSP is highly desirable Good understanding of ITIL v3/ ...

handoffs and ensures continuity. 4. Governance & Standards Provides simple, consistent ways of working. Supplies practical templates and tools. Applies proportionate structure (informed by Project Management Institute practices where useful). 5. Centralised Reporting & Visibility Delivers clear oversight across all engagements. Tracks progress, risks, and utilisation. Enables timely decision-making … leadership. 6. Risk, Issue & Dependency Management Identifies and manages cross-project risks. Tracks dependencies and resolves conflicts. Focuses on fast, pragmatic issue resolution. 7. Client Delivery Assurance Supports consistent, high-quality delivery. Provides guidance to project leads where needed. Intervenes early on at-risk engagements. 8. Financial & Commercial Tracking ...

specialise in modern UI development or embedded software, depending on your expertise. For those with leadership experience, there is scope to take on line management responsibilities and support team development. Key Responsibilities Lead detailed design, development, and testing of software components Contribute to technical decision-making and architecture … Code) Desirable Skills Modern UI or embedded software development Linux, kernel drivers, or cross-compilation DevOps experience (CI/CD, Docker) Team leadership or line management experience If this Senior Software Engineer role is of interest, apply ...

support from a Principal Platform Engineer. You'll lead a newly formed Edge Platform Team responsible for the OS, runtime environment and device management infrastructure that underpins our entire on-premise estate. You will own the evolution of our Edge Platform, moving us from our current home-grown Debian … will engage regularly with the technical leadership team for Product Development and will split your time approximately 60% on technical leadership and 40% on line management and team building. Please note, to apply for this position you must be based in the UK and have the legal right ...

improvement, and ensuring the delivery of high-quality solutions across embedded software, DSP, FPGA, and AI/ML domains. Key Responsibilities Leadership & Growth: Direct line management of senior team members and overall leadership of the software department. You will lead succession planning, hiring, and capacity planning to ensure … full-scale production. Technical Oversight: Maintain oversight of ongoing projects, conduct quality audits, and identify/mitigate technical risks. Strategic Collaboration: Work with senior management to achieve business growth goals and support technical sales activities, including proposal creation and client relationship management. The Ideal Candidate Technical Breadth: Strong understanding ...

Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure … Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement Manage workload allocation, resource planning, and day-to-day operational performance Drive proactive problem ...

roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data … training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. ...

roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data … training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. ...

including third-party partners. Set delivery parameters covering scope, budget, resourcing, timelines, and risk management. Establish and operate effective delivery and governance frameworks. Financial Management Set, manage, and assure programme and project budgets across CapEx and OpEx. Oversee annual delivery budgets in excess of £20m, ensuring financial control … realisation. Lead regular portfolio reviews and take corrective action where required. Ensure adherence to governance, assurance, and compliance standards. People Leadership Lead through matrix management and direct line management, overseeing teams of up to 100+ cross-functional resources. Line manage Project Managers and develop capability through ...

will be involved in the development of our growing portfolio of complex embedded digital systems. Your role will be leading the day to day line management of the team, identifying opportunities and driving process improvements while promoting a delivery focussed culture on some of the most exciting … challenging products and technology in defence today. The role will require a blend of technical management, people management and project management so requires someone with a real passion and experience of managing teams, planning workload or bids and understanding and owning technical work packages. The portfolio ranges ...

through managing our wide-ranging ICT, Business Intelligence and Digital Health services. You will lead, coach and inspire the teams in all aspects of line management responsibility as well as the development of policy and practice to support your colleagues, patients and a range of key stakeholders. Depending … effective ICT, Business Intelligence and Digital Health services to the organisation including first class support and operation of all ICT related services and management of the ICT operational team within agreed service level agreements. The suitable post holder will be expected to deliver effective ICT, Business Intelligence and Digital ...

project delivery, and client management. We are looking for team-players who are experienced people managers, and who have strong client empathy and client management skills. We also value exposure to pre‐sales, and provide opportunities to make use of, or grow, pre‐sales and account experience. In return … offer interesting projects with brilliant clients, high levels of autonomy and ownership, and strong–and stretching–management support. You’ll have the opportunity to try new things – whether they be skills you’re developing, or new initiatives that improve our processes or company culture. And you’ll receive ...

flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 × 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient … growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well‑governed, outcomes‑focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience ...

evolve our AI, Data & Digital services portfolio for both financial services and corporate clients. This strategic role focuses on proposition design and portfolio management – crafting market-relevant service offerings that leverage our Insight & Analytics (I&A) heritage and our AD&D technical capabilities. You will define … leadership, operating in a consulting and services environment where influence, collaboration, and thought leadership are crucial. KEY RESPONSIBILITIES: AD&D Services Portfolio Management: Take ownership of the AD&D service offerings portfolio across AI, data, digital engineering, and cloud services. Continuously refine and innovate propositions that meet evolving client ...

Senior Project Manager – Strategic Portfolio Management (London | Permanent) Hybrid working 2/3 days a week on site **Must have 5+ years of London Market Insurance experience** We are seeking an experienced Senior Project Manager to lead and deliver high-impact business and technology transformation initiatives within a complex … delivery against agreed outcomes Identify, assess, and mitigate risks, issues, and dependencies Facilitate governance, status reporting, and steering committee updates Ensure adherence to project management standards, methodologies, and best practices Drive high-quality deliverables aligned with business expectations Lead change management planning and execution across initiatives Conduct post ...

Knowledge System Manager will take operational ownership of Clients knowledge systems across Legal Domain, the Legal departments and wider civil service. The role combines line management, project management, and system development responsibilities to ensure the effective use and continuous improvement of knowledge systems. Key Responsibilities: Lead … best practices. Monitor developments in legal technology, AI, and digital knowledge management. Requirements: Experience managing knowledge systems and data-driven platforms. Strong project management and team leadership skills. Ability to analyse complex data and design management information reports. Familiarity with legal/knowledge management tools and digital ...

accountable for enabling effective, predictable delivery. You will ensure there is a timely flow of work and information, support release and risk management, and proactively shape team capability and capacity to meet delivery outcomes. Working in close partnership with the Product Manager, you will help balance priorities, manage dependencies … create the conditions for teams to perform at their best. While you will not have direct line management accountability, your influence and leadership will be critical to the success of the team and the wider organisation. Additional responsibilities and accountabilities include: Owning and overseeing release planning and release ...

hiring Knowledge Platform Manager (Intranet & Digital Workplace Management) Location : London Prior experience in Mid-to-Senior level operational ownership requiring Project Management and Line Management experience to lead a team maintaining cross-departmental/regulatory/Public sector knowledge platforms Technical oversight of search and content … platforms utilizing SharePoint, WordPress, and Sitecore, alongside modern Document Automation tools. Responsibility for Information and Data Management policies, ensuring all systems meet strict accessibility and cross-government compliance standards. Good to have Prior experience in managing Knowledge & Learning Communities Key Skills : Knowledge Management Systems (KMS)/SharePoint, Sitecore ...