IT Technical Engineer - Onsite Hybrid
- Location
- Shoreham-by-Sea, England, United Kingdom
Engineer to be the face of Focus Group for one of our key customers. You’ll be based with them, providing first and second line support, which means resolving everyday faults yourself and picking up the more involved issues that need extra investigation. You’ll support their team across … request through to resolution, keeping the customer informed of progress Provide desk-side, telephone and remote support to your customer’s users Tell your line manager promptly about any outstanding faults or any that have gone past their service level targets Carry out daily checks for your customer, including ...