Senior IT Support Engineer
- Location
- Merseyside, United Kingdom
Responsibilities \n \n Act as an escalation point for support teams, owning complex incidents through to resolution. \n Troubleshoot and support Windows Server, Microsoft 365, networking and cloud environments. \n Administer Active Directory, Microsoft Entra ID, Group Policy, DNS and DHCP. \n Support Microsoft 365 … similar technical environment. \n Strong 2nd Line support experience with exposure to technical escalations. \n Good knowledge of Windows Server and Active Directory. \n Microsoft 365 administration experience. \n Experience supporting Microsoft Entra ID and user/device management. \n Solid networking knowledge including TCP/ ...