1st Line Service Desk Engineer
- Hiring Organisation
- interAct Consulting Limited
- Location
- Borehamwood, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £32,000 per annum
office based 4 days a week with the option to WFH on Friday's. What you'll do Provide first-line technical support across Microsoft 365, Windows 10/11 and networking. Resolve incidents and service requests while delivering excellent customer service. Troubleshoot Microsoft 365 … clear diagnostics and accurate documentation. What we're looking for At least 1 year's commercial IT support experience (MSP experience desirable). Good Microsoft 365 administration and Windows troubleshooting skills. Understanding of DNS, DHCP, TCP/IP and VPNs. Strong communication skills with a genuine customer ...