226 to 250 of 956 Microsoft 365 Jobs in the UK

phone, email, chat and face-to-face interactions Troubleshooting and resolving hardware, software and user account issues Managing user accounts and permissions within Microsoft Active Directory Supporting Windows 10 and Windows 11 devices, including deployment, configuration and maintenance Assisting users with Microsoft 365 applications and collaboration … best practices Nice to Have Previous experience in a 1st Line Support, Helpdesk or IT Support role Experience using ITSM tools Exposure to Microsoft 365 and Azure environments Basic networking knowledge ITIL Foundation certification (or a desire to work towards it) Why Join L&C? Because here ...

/L2 Support Technician will provide first and second-level technical support to a variety of clients. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical issues … Proven experience as a Technical Support Specialist or similar L1/L2 support role. Proficiency in both Windows and MacOS environments. Good knowledge of Microsoft 365 applications Exposure to Microsoft Administrative tools Basic understanding of networking principles and troubleshooting. Desire to learn new skills, acquire knowledge ...

Start Date: 01/07/2027 Role Overview We are seeking an experienced Product Owner (Purview) to support the delivery and adoption of Microsoft Purview capabilities across a large-scale organisation. Working closely with the Lead Product Owner, you will provide expert guidance on Purview strategy, prioritisation … implementation. Key Responsibilities Review and prioritise Microsoft Purview capabilities and requirements. Provide recommendations on: Information Protection Data Loss Prevention (DLP) Insider Risk Management eDiscovery Support delivery of the Purview product strategy and roadmap. Engage stakeholders and establish cross-functional processes. Drive adoption and best practice across the organisation. Essential ...

users, ensuring professional, responsive service Manage incidents and service requests via ServiceNow in line with SLAs and ITIL best practice Deliver support across Microsoft 365, enterprise applications, identity and access, hardware, mobile devices, networking, telephony, and collaboration tools Provide onsite and field-based support, including executive meetings … supporting senior/VIP users Proven experience across Service Desk, EUC, or VIP support (L1–L2 + complex issue handling) Strong troubleshooting across Windows, Microsoft 365, enterprise apps, identity and access, and end-user hardware Experience with ITSM tools (e.g. ServiceNow) and SLA-driven environments Knowledge ...

Line. The Role You will provide advanced technical support to end users, handling escalated tickets from 1st Line and resolving issues across a broad Microsoft and virtualisation stack. You'll work to SLA targets, maintain accurate ticket documentation and escalate complex issues to the 3rd Line team where required. … Responsibilities: Provide 2nd Line support, handling escalations from 1st Line across client IT environments Troubleshoot and resolve issues with Microsoft 365, Azure, Intune and Windows Server Support virtualisation platforms including VMware and Hyper-V Assist with networking troubleshooting TCP/IP, DNS, DHCP and routing Maintain clear ...

resolution of support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops … desktops, printers, mobile devices). Diagnose network connectivity issues (LAN/Wi-Fi/VPN). Support collaboration tools such as Microsoft Teams, SharePoint, and OneDrive. Liaise with third-party suppliers and escalate issues where required. Assist with system builds, configuration, and software deployments. Additional Duties Support onboarding ...

connectivity issues. Manage and optimise Windows Servers, VMware virtualisation platforms, and storage solutions to ensure high availability and performance. Administer cloud-based services including Microsoft 365, Exchange Online, SharePoint, and Teams, ensuring seamless collaboration and security. Oversee user account lifecycle processes such as onboarding, role modifications … Windows Server environments and supporting virtualisation platforms like VMware. Strong understanding of networking principles, including switching, routing, and wireless connectivity. Hands-on experience with Microsoft 365 administration and cybersecurity best practices. Familiarity with backup and disaster recovery technologies such as Veeam. Experience working within ticketing systems ...

support to users across the organisation Monitor system performance and resolve hardware, software, and network issues Manage Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 environments Support virtualization platforms such as VMware or Hyper-V Assist with cybersecurity measures including patching, antivirus, backups, and access controls … Candidate: Previous experience in an IT Systems Engineer, Infrastructure Engineer, or similar role Strong knowledge of: Windows Server environments Active Directory & Group Policy Microsoft 365 administration Networking fundamentals (TCP/IP, switches, firewalls, VPNs) Virtualisation technologies Experience with backup and disaster recovery solutions Excellent troubleshooting and communication ...

Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile … Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills ...

escalation point for 1st Line Support Engineers. Provide remote and on-site support to a range of clients. Troubleshoot and resolve issues across Microsoft 365, Windows Server, Active Directory, Azure, and networking environments. Install, configure, and deploy IT hardware and software. Monitor systems, alerts, and patching … Experience Required Previous experience in a 2nd Line Support, Field Engineer, or Service Desk position. MSP experience would be highly beneficial. Strong knowledge of Microsoft 365, including Teams, SharePoint, OneDrive, Intune, and Entra ID. Experience supporting Azure and other cloud technologies. Knowledge of Windows Server, Active Directory ...

escalation point for 1st Line Support Engineers. Provide remote and on-site support to a range of clients. Troubleshoot and resolve issues across Microsoft 365, Windows Server, Active Directory, Azure, and networking environments. Install, configure, and deploy IT hardware and software. Monitor systems, alerts, and patching … Experience Required Previous experience in a 2nd Line Support, Field Engineer, or Service Desk position. MSP experience would be highly beneficial. Strong knowledge of Microsoft 365, including Teams, SharePoint, OneDrive, Intune, and Entra ID. Experience supporting Azure and other cloud technologies. Knowledge of Windows Server, Active Directory ...

escalation point for 1st Line Support Engineers. Provide remote and on-site support to a range of clients. Troubleshoot and resolve issues across Microsoft 365, Windows Server, Active Directory, Azure, and networking environments. Install, configure, and deploy IT hardware and software. Monitor systems, alerts, and patching … Experience Required Previous experience in a 2nd Line Support, Field Engineer, or Service Desk position. MSP experience would be highly beneficial. Strong knowledge of Microsoft 365, including Teams, SharePoint, OneDrive, Intune, and Entra ID. Experience supporting Azure and other cloud technologies. Knowledge of Windows Server, Active Directory ...

good understanding of Power BI for creating dashboards and reports. UI/UX Design: Ability to create intuitive and user-friendly app interfaces. Microsoft 365: General knowledge of the Microsoft 365 ecosystem. Problem-Solving: Strong analytical and problem-solving skills. TPBN1_UKTJ ...

good understanding of Power BI for creating dashboards and reports. UI/UX Design: Ability to create intuitive and user-friendly app interfaces. Microsoft 365: General knowledge of the Microsoft 365 ecosystem. Problem-Solving: Strong analytical and problem-solving skills. ...

support whilst assisting with infrastructure improvements, cloud technologies and IT projects. The Role Provide first and second-line IT support Support Microsoft 365 environments Troubleshoot desktop, server and networking issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support … Education IT Support ICT Technician positions IT Support Engineering MSP environments 1st or 2nd Line Support Technical experience with the following would be beneficial: Microsoft 365 Active Directory Windows 10 & 11 Azure Intune Windows Server Networking Hyper-V What's on Offer? Salary ...

supporting the technology roadmap, managing budgets, software licensing, assets, supplier contracts, and IT risk management. Oversee core technology platforms and security including IT infrastructure, Microsoft 365, cybersecurity, disaster recovery, and key business systems such as Sage 200 and Salesforce. Deliver technology-enabled business change by leading … performing teams. Strong vendor and service management expertise, including managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations. Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL ...

technical issues Visiting client sites for installations, upgrades, and advanced fault-finding Working directly with customers in their homes and businesses Managing and supporting Microsoft 365 environments (Azure AD, Intune, security, licensing) Supporting Windows and macOS environments Installing, configuring, and troubleshooting networks (routers, switches, WiFi, VPNs) Deploying …/2nd Line Engineer within an MSP Confident handling escalations and more complex technical issues Strong experience with ticketing systems, SLAs, and prioritisation Solid Microsoft 365 stack (Azure AD/Entra ID, Intune, Exchange Online) Strong knowledge of Windows, macOS, and networking fundamentals Experience with Ubiquiti UniFi ...

technical issues Visiting client sites for installations, upgrades, and advanced fault-finding Working directly with customers in their homes and businesses Managing and supporting Microsoft 365 environments (Azure AD, Intune, security, licensing) Supporting Windows and macOS environments Installing, configuring, and troubleshooting networks (routers, switches, WiFi, VPNs) Deploying …/2nd Line Engineer within an MSP Confident handling escalations and more complex technical issues Strong experience with ticketing systems, SLAs, and prioritisation Solid Microsoft 365 stack (Azure AD/Entra ID, Intune, Exchange Online) Strong knowledge of Windows, macOS, and networking fundamentals Experience with Ubiquiti UniFi ...

lead and deliver the organisation's migration to the NHS.net Connect (NHSmail shared tenant/N365), including Exchange Online, OneDrive, SharePoint, Intune and Microsoft Teams, ensuring a secure, compliant and user-centred transition. The post holder will manage all aspects of the project lifecycle, including planning, governance, risk, stakeholder … delivery * ITIL Foundation (or equivalent service management experience) * Recognised project management qualification (e.g., PRINCE2/AgilePM/MSP/PMP) or demonstrable equivalent experience * Microsoft 365/Azure certification(s) Experience Essential Desirable * Proven delivery of complex technical projects in a large/complex organisation * Delivery experience ...

Working On Network configuration, management and optimisation across multiple environments. Identity and access management consolidation projects. Infrastructure modernisation and standardisation initiatives. Microsoft 365 and Google Workspace environments. Entra ID, Okta and identity provider rationalisation. Hybrid cloud and on-premise infrastructure. Firewall, wireless and network security improvements. Supporting … Essential Strong hands-on network engineering experience. Palo Alto Firewall administration and configuration. Cisco Meraki wireless and networking technologies. Ubiquiti/UniFi networking environments. Microsoft Entra ID/Azure AD. Okta identity management. Microsoft 365 administration and migration experience. Hybrid infrastructure environments. Network troubleshooting, routing, switching ...

device setup, and handset troubleshooting. C. Joiner/Leaver Administration Complete all IT elements of induction and offboarding processes, including: o Account creation (NHSmail, O365, clinical systems, telephony) o Hardware allocation o Access rights and permissions o Recovery of assets and decommissioning Ensure access is granted and removed in line … Peripherals and shared resources Support auditing of hardware, software licensing, and assigned user access. Report on stock levels and manage procurement requests. E. SharePoint & Microsoft 365 Support Provide first-line support for SharePoint permissions, access, and site maintenance. Support staff with basic file management, folder permissions ...

they can gain exposure to a broad range of technologies and continue developing their infrastructure skillset. Youll support multiple client environments, working across modern Microsoft platforms, networking technologies, and cloud-based systems. Youll also have the opportunity to get involved in technical projects, cloud migrations, infrastructure upgrades, and escalations … this is a fantastic opportunity to take your career forward. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Basic networking knowledge including DNS, DHCP, VPNs, and firewalls Experience troubleshooting cloud and infrastructure environments Strong communication ...

patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site … ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft ...

Role: Lead Technical M365 Engineer Location: London Salary: up to £78,000 Work pattern: up to 2 days a week in the office My client, a leading insurance organisation, is seeking an experienced a Lead M365 Engineer to play a key role in shaping and delivering their modern workplace strategy. … collaboration, end-user computing, and cloud technologies. Working across a complex and evolving technology landscape, you will provide technical leadership and expertise across the Microsoft ecosystem, driving innovation, operational excellence, and the successful delivery of strategic initiatives. Key Skills & Experience Strong hands-on expertise across Microsoft Exchange (Online ...

Opportunity An IT Support Engineer is required to support and enhance a Microsoft 365 environment within a technically driven organisation. This role focuses on the administration of SharePoint, Teams and core Azure services while providing hands-on user support and ensuring system reliability across a multi-site … SharePoint and Teams environments Develop Power Automate workflows to improve efficiency Provide support across hardware, software and network issues Monitor systems and security using Microsoft tooling Manage identity and access across Entra ID and Active Directory Support onboarding and offboarding processes Maintain technical documentation Travel to UK sites ...