IT Support Engineer - Glasgow
- Hiring Organisation
- Odevo UK
- Location
- Glasgow, Lanarkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
connectivity issues remotely and on site. - Managing support requests through telephone, email, Teams and Freshservice, meeting service levels and escalating where needed. - Administering Microsoft 365 and Active Directory accounts and permissions. - Configuring and deploying laptops, desktops, mobile devices and peripherals. - Supporting IT audits, site onboarding and knowledge … sharing documentation. About you You’ll bring: - Experience in 1st line service desk or on-site IT support. - Strong Windows, Microsoft 365 and Active Directory skills. - A working understanding of networking, including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive ...