IT Service Desk Team Lead
- Location
- Cambridge, England, United Kingdom
managing a small and capable team , and helping to ensure our IT services are reliable, approachable, and continually improving. This opportunity will combine people leadership p, management, hands-on technical skills , and service improvement with in an environment where your judgement, ideas, and operational insight genuinely matter. This … evolve over time, but we’ve provided an example of the types of things you can expect: Provide day-to-day leadership, line management, coaching, and development for Service Desk colleagues, fostering a supportive and high-performing team culture. Provide hands-on support alongside the Service Desk team, handling ...