26 to 50 of 208 Performance Metrics Jobs in London

engagements, and drive operational excellence across multidisciplinary teams. The ideal candidate will have a strong track record in managing strategic technology programmes, overseeing delivery performance, strengthening commercial outcomes, and building effective relationships with clients, senior stakeholders, and technology partners. This role requires a strategic yet hands-on leader … align technology delivery with business objectives, manage financial and operational performance, and ensure the successful execution of complex projects and transformation initiatives. Key Responsibilities Delivery Leadership & Programme Management Lead the end-to-end delivery of complex enterprise technology projects, programmes, and digital transformation initiatives. Manage multidisciplinary teams across technology ...

issues. Maintain working knowledge of web technologies, including HTML, CSS, and common marketing technology integrations. Customer Success & Optimization Conduct post-event reviews to analyze performance metrics and recommend future improvements. Deliver customer training and educate users on ON24 functionality and best practices. Identify opportunities to improve adoption, engagement … Adobe Creative Suite. Familiarity with CRM and marketing automation platforms such as Salesforce, Marketo, HubSpot, Eloqua, or similar solutions. Understanding of digital engagement metrics and reporting. Preferred Qualifications Experience supporting enterprise customers. Experience leading live webinar and virtual event production. Knowledge of marketing technology ecosystems and standard integrations. Project ...

program manager , you will be the operational backbone of a product organization, streamlining workflows, automating reporting, and creating transparency across roadmaps, OKRs, and performance metrics. You will partner closely with product managers, engineering leaders, and stakeholders to ensure the product team operates efficiently, communicates effectively, and delivers measurable impact. … automate reporting workflows Coordinate quarterly planning cycles with technical delivery managers and engineering leads, ensuring product roadmaps are accurate and aligned with stakeholder expectations Performance Visibility & Metrics Management Build and maintain performance dashboards tracking stability metrics, OKR adherence, and product health across the portfolio Partner with ...

Purpose of the job We are seeking a visionary Creative Director for a leading global Technology client to lead creative direction in a high-performance in-house creative studio. This role is pivotal in helping define and elevate the creative marketing for a product that generates over $200bn revenue … integration _ act as the subject matter expert for the practical application of generative AI tools to optimize the creative production cycle Digital + performance focus _ work closely with Performance Marketing teams to translate quantitative insights (CPA, ROAS, CTR) into actionable creative direction Testing + optimization _ lead a creative ...

address the original business challenge and support decision-making effectively. Establish and maintain reporting cadences where recurring insights are required. Validate business understanding of performance metrics, data definitions, and reporting limitations. Gather and consolidate stakeholder feedback to continuously improve the usability, relevance, and adoption of analytics solutions. Operate … analytics enablement, consulting, reporting, or a related field. Strong ability to translate complex business questions into structured analytics and reporting requirements. Solid understanding of performance measurement, KPIs, data reporting, and analytics concepts. Excellent stakeholder management, communication, and facilitation skills. Strong documentation, prioritization, and organizational capabilities. Familiarity with governance, compliance ...

future of global payments. Key Responsibilities Managerial Responsibility Direct line management of the Regional Heads of Operations and Head of Data Accountability for team performance, capacity planning, and global resourcing, including 24/7 coverage Setting objectives and performance expectations, running reviews, and developing future leaders, with … mentoring and coaching Foster a culture of continuous learning, experimentation, and improvement Operational Excellence and Customer Support Drive a high-accountability, high-ownership, high-performance culture Continuously identify and implement process efficiencies, particularly utilising AI tooling as appropriate, to improve both the day-to-day running of the team ...

support effective service delivery. • Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning. • Analyze service performance metrics and reports to identify trends, areas for improvement, and opportunities for optimization. • Act as a liaison between IT and business units, ensuring that ...

Operational Research, Statistics, Mathematics, Engineering, or Economics) or equivalent experience Ideally, You'll Also Have Experience of financial, operational, and commercial reporting and relevant performance metrics An understanding of basic corporate finance and accounting concepts Experience of working in a professional services environment, including exposure to high profile ...

operations to enhance analysis, automate decision‐making, and accelerate response activities. Develop and maintain a multi‐year automation strategy and roadmap. Define and track performance metrics, benchmarks, and service health indicators for continuous improvement. Lead technical investigations and problem‐solving activities for complex platform, integration, and automation challenges. ...

they perform reliably in production environments. This includes containerizing AI services, implementing deployment pipelines for rapid iteration, and establishing monitoring systems that track both performance metrics and AI-specific indicators like response quality, hallucination rates, and autonomous decision accuracy. Your role encompasses ensuring our AI systems are production … ready and enterprise-grade. You’ll manage the infrastructure that powers our AI applications, optimizing for both performance and cost-effectiveness, establishing automated evaluation frameworks for LLM applications, and building robust fallback mechanisms. You’ll ensure our AI systems meet security and compliance requirements while maintaining the ability ...

real‐time coaching, feedback, and best practices to help your team continuously improve their sales skills and strategies. Conduct regular one‐on‐one meetings, performance reviews, and team huddles to address challenges, celebrate wins, and set goals for growth. Develop and execute training programs that help the team improve … their lead generation, sales techniques, and product knowledge. Foster a positive, high‐performance culture by motivating the team, creating a collaborative environment, and encouraging accountability. Business Development: Actively manage your own pipeline of high‐value prospects, including prospecting, cold calling, email outreach, and lead qualification. Conduct cold outreach ...

client needs.* **Collaboration:** Work closely with cross-functional teams, including marketing, project management, and service delivery, to ensure seamless execution of sales initiatives.* **Performance Tracking:** Monitor and report on sales performance metrics, providing regular updates to senior management.* **Industry Expertise:** Maintain up-to-date knowledge ...

journeys and conversational experiences* Collaborate with Product Business AIML and Engineering teams to deliver chatbot solutions* Conduct user research usability testing and analyze chatbot performance metrics* Establish UX standards accessibility compliance and conversational design best practices* Drive continuous improvement through user feedback and analytics* Mentor UX and conversational ...

provide measurable value. •Support agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives. •Make informed prioritisation decisions using data, user research, service performance metrics, and stakeholder feedback.User-Centred Service Design •Champion user-centred design principles throughout the product lifecycle. •Collaborate with User Researchers and Service Designers ...

Lead a global Customer Success team, managing CS managers, representatives, and team leads across region(s) and product lines, with accountability for team performance, development, and succession planning. Own and drive Gross Revenue Retention (GRR), Net Revenue Retention (NRR), and customer health score targets across the full portfolio, reporting … develop a high-performing, people‐first team — coaching managers and team leads, enabling career growth, and building organizational depth. Establish and track key performance metrics — including GRR, NRR, health scores, NPS, and adoption — with regular reporting to senior leadership. Manage customer escalations and serve as a sponsor ...

Responsibilities Own the Number Carry global commercial accountability for the Operational Intelligence revenue target across both standalone and broader portfolio sales motions. Own pipeline performance end-to-end, including generation, quality, coverage, velocity and conversion. Drive a disciplined forecasting and inspection cadence with regional sales leadership. Maintain an accurate … maximise growth opportunities and minimise overlap. Enable partners and the wider ecosystem to extend market reach and accelerate adoption. Drive Demand and Commercial Performance Partner with Marketing on demand generation, campaigns, thought leadership and customer advocacy initiatives. Build and maintain a strong customer proof engine through references, measurable outcomes ...

repeatable acquisition, onboarding, expansion and retention motions in partnership with marketing, product, customer success, operations and finance. Using data, pipeline insight, customer segmentation and performance metrics to improve productivity, forecasting accuracy and conversion across the funnel. Implementing pricing and packaging approaches that balance growth, profitability and market competitiveness. … product businesses. Relevant market expertise: You bring strong experience from Email, Martech, CPaaS, SaaS or other consumption-based platform businesses, and understand how technical performance, deliverability, reliability and customer outcomes translate into revenue growth. Growth mindset and execution discipline: You know how to build new business engines, improve conversion ...

Measure and improve outcomes by defining KPIs such as registration conversion, attendance, engagement, session participation, attendee satisfaction, quality of experience, adoption quality and platform performance; analyse usage data, feedback and event insights to drive continuous improvement and demonstrate ROI. Lead supplier collaboration and integration alignment for attendee-facing technologies … capabilities. Strong stakeholder, supplier and customer success skills, combined with analytical decision-making and the ability to use data, feedback, adoption patterns and event performance metrics to drive continuous improvement and value realisation. To qualify for the role, you must have Relevant experience in product management, product ownership ...

data science and business operations, partnering closely with sales leaders, retail account managers, product teams, and marketing strategists to uncover insights that drive performance across our retail channels. Your work will directly influence how we sell our next-generation wearable products - whether through physical retail stores, e-commerce platforms … cross-functional teams including sales, retail operations, marketing, and product to define high-impact use cases and support data-driven decision-making. Analyze retail performance metrics, including store-level sales, conversion rates, inventory turnover, and customer segmentation. Identify and evaluate growth levers such as pricing strategies, promotional effectiveness ...

related to search and recommendation, post‐order fund processing, customer service, fulfillment, supply chain, WMS and TMS. Define user lifecycles and user segments, establish performance metrics, and develop a structured framework for measuring product performance. Manage product roadmaps and release milestones, incorporating user insights, industry trends, and data ...

inform strategic priorities. Drive successful go-to-market planning and execution in partnership with commercial, marketing, and customer-facing teams. Establish meaningful product performance metrics and KPIs, using insights to optimise outcomes and return on investment. Lead cross-functional teams through the full product lifecycle, from concept through ...

commercial fleet and energy management capabilities. Together, Pod and EO are helping logistics, transport and operational fleet customers electrify at scale, optimise charging performance and make better use of existing grid capacity. Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help … understood, progress is communicated clearly, and risks or dependencies are proactively managed. Champion Continuous Improvement - You’ll use customer feedback, operational insights, and performance metrics to identify opportunities for optimisation and help deliver ongoing product improvements Drive Continuous Improvement - You’ll identify opportunities to improve logistics processes, asset ...

Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric product practices including hypothesis development, experimentation … offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve product outcomes. Develop product management capabilities Coach Product Managers and Product Owners in product ...

Experience managing program budgets, financial tracking, and resource allocation (e.g., forecasting, tracking burn rates, agreement milestones). Experience defining, tracking, and reporting operational and performance metrics (e.g., Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs)) for executive leadership. Experience driving cross-functional alignment across technical … strategy and operations, acting as a critical bridge between GAC leadership, product teams, cross-functional partners, and global external cultural organizations. By driving rigorous metrics tracking and process improvements, you will ensure that our teams are aligned and operating efficiently. You will act as the connective tissue across ...

financial news Collaborate with data scientists, developers, and other team members to enhance ESG rating methodologies, improve data processing pipelines, and optimize platform performance Stay up-to-date with the latest advancements in NLP, machine learning, and artificial intelligence to ensure the continued innovation of Sensefolio’s ESG data … Conduct research on emerging ESG trends and issues, and incorporate findings into model development and enhancement Develop and maintain technical documentation, including model specifications, performance metrics, and validation results Qualifications Bachelor’s degree in computer science, data science, linguistics, or a related field; advanced degree ...