51 to 75 of 208 Performance Metrics Jobs in London

Customer Experiences Through Data At Entrust, we're committed to enabling trusted identities, secure payments, and data protection for organizations worldwide. As a Customer Performance Analyst, you'll play a key role in ensuring our products consistently deliver exceptional performance for our customers. This is an exciting opportunity … complex problems, uncovering insights from data, and partnering with cross-functional teams to drive meaningful outcomes. You'll become a trusted advisor on product performance, helping identify trends, resolve customer-impacting issues, and improve the overall customer experience. What You'll Do Customer Support & Performance Insights Develop ...

innovative products and services that meet evolving customer needs. You'll combine strategic thinking with strong execution, driving brand growth, customer loyalty, and commercial performance while leading high-performing teams and influencing senior stakeholders across the business. Passionate about customer experience and innovation, you'll play a pivotal role … customer growth and differentiation. Build compelling business cases for new propositions, leading their development and delivery from concept through to launch. Continuously optimise proposition performance, using customer insight, market trends, and commercial data to ensure SMARTY remains competitive and relevant. Partner with Digital, Technology, Brand, and Commercial teams ...

service delivery and operational outcomes. Driving large-scale organisational change across the region, building a data-driven culture and embedding responsible AI practices. Monitoring performance metrics and using data-driven insights to continuously optimise service quality and customer satisfaction. Acting as a key liaison to senior management … chips. Alongside a competitive salary, you'll enjoy: Private healthcare cover Annual bonus scheme based on both company and individual performance, with the ability to salary sacrifice into your pension Excellent salary sacrifice pension scheme - we'll contribute double what you do, up to a maximum ...

tasks to increase efficiency and scalability. Manage ISO27001 compliance by ensuring appropriate access controls over information assets and software tools are implemented. Monitor performance metrics across teams to identify areas for improvement and drive accountability. Team Leadership & Development Set the vision and strategy for the Client Success team … just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have ...

. Team Leadership & Tactical Execution Lead, mentor, and build high-performing, data-driven teams across global onboarding, support, and delivery functions. Establish key operational performance metrics (KPIs) and utilize analytics to continually refine process efficiency. Serve as an operational point of escalation for complex enterprise customer implementations ...

workflows. Expanding automation and self‐service security capabilities. Partnering with Security Operations, Product Security, Architecture, and Risk teams. Using threat intelligence, risk insights, and metrics to drive improvement. Defining and tracking service performance metrics and KPIs. Advising on emerging technologies, security trends, and investment priorities. Maintaining technical … secure software development, and modern engineering practices. An understanding of IAM, cloud security, vulnerability management, and defensive controls. Experience using risk, intelligence, and operational metrics to prioritise improvements. Ability to balance strategic leadership with technical delivery. Excellent communication and stakeholder management skills. Experience working in Agile, product‐led environments. ...

Senior Network Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. This role will be the highest technical role for the Network team.Duties and responsibilities, as they align to Ryan’s Key ResultsPeople:Create … deliver infrastructure projects that span beyond only network-based technologies.Manage and deliver multiple projects with excellent time management and leadership skills.Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.Cross trains other members of the Information Technology department.Provide 3rd level ...

most significant digital design, build, and optimisation projects. The Head of Delivery will lead a team of Delivery Managers, fostering a culture of high performance and continuous improvement. Key Responsibilities and Accountabilities 1. Strategic delivery leadership and excellence: Define, implement, and continuously refine Candyspace's delivery methodologies (e.g., Scrum … protocols. Transition projects smoothly to assigned Delivery/Project Managers after the initial setup phase, providing ongoing senior oversight and strategic guidance. 4. Project performance and risk management: Oversee and analyse project burn rates, health reports, and performance metrics across the entire portfolio. Proactively identify projects ...

Senior Network Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. This role will be the highest technical role for the Network team. Duties and responsibilities, as they align to Ryan's Key Results … projects that span beyond only network-based technologies. Manage and deliver multiple projects with excellent time management and leadership skills. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. Cross trains other members of the Information Technology department. Provide ...

their buyer’s journey with dynamic content is critical to our pipeline health. The role As Senior Manager – Digital Marketing, you will own the performance of our digital channels and campaigns. Your focus will be on attracting the right audience (ICP), generating engagement and improving the effectiveness … buyer journey from awareness to decision. You will oversee paid and organic digital activity, analyze campaign performance and continually optimise activity to increase engagement and conversion. The responsibilities Leadership Own and manage Databarracks’ digital marketing strategy and performance Manage partnerships with digital agencies Manage 2 direct reports ...

growth Build and maintain multi-level relationships within customer organisations, from program managers to C-suite decision-makers Conduct regular Executive Business Reviews showcasing metrics, ROI, outcomes, product roadmap updates, and usage optimisation strategies Customer Onboarding & Enablement Implement scalable onboarding and success motions that integrate processes, educational content … data-driven insights Operationalise clear success criteria and track performance metrics throughout the customer lifecycle Develop best practices that accelerate time-to-value Cross-functional Collaboration Partner closely with Sales and Renewals teams on account strategies, expansion opportunities, retention forecasting, and risk mitigation Collaborate with Product, Marketing ...

opportunity and revenue Map and optimize prospect journeys across key buying stages, identifying friction, leakage and opportunities to accelerate progression Establish clear lifecycle performance metrics and use funnel data to prioritize opportunities for improvement Develop strategies for leads that are not yet sales-ready, ensuring valuable prospects continue … prospects receive relevant experiences throughout the lifecycle Develop re-engagement and recycling strategies to reactivate prospects and accounts that have stalled or disengaged Analyze performance across the funnel to identify where prospects are progressing, stalling or dropping out Develop and test interventions designed to improve conversion, lead velocity ...

engineering/developer role with an emphasis on media and marketing data solutions Experience with Salesforce Strong experience and understanding of marketing platforms, metrics and KPIs Industry experience of SQL and python A track record of implementing cloud-based data solutions The ability to manage projects and processes independently … good understanding of business and marketing performance metrics A good understanding of the ad/mar-tech landscape Excellent interpersonal and communication skills Excellent attention to detail Salary & Benefits Competitive salary Uncounted holiday Free breakfast Free company bar New Business Bonus eligible in your first year ...

coordination and execution of influencer and creator campaigns to support global marketing priorities across the PlayStation brand, hardware, and software. Track campaign performance metrics and assist in preparing regular reporting on program effectiveness. Collaborate with agency and vendor partners to ensure campaign deliverables are met on time, within … coordination support between Global and local influencer initiatives, ensuring alignment with regional plans and activities. Assist in reviewing local influencer proposals, collecting data on performance, and maintaining KPIs and benchmarks. Work closely with internal partners (e.g., Masterbrand, Games Marketing, Creative Services, PR, Communications, and Paid Media) to support integrated ...

Manager will lead the operational delivery of go-to-market strategies, oversee a team within the Solutions Marketing function, and use market, customer, and performance insights to optimise positioning, campaigns, customer adoption, and revenue growth. How You'll Spend Your Time Lead and organise go-to-market planning … cross-functional activities to ensure successful market entry. Manage, coach, and develop Solutions Marketing Executives, providing clear direction on messaging, go-to-market execution, performance expectations, and professional development. Analyse market trends, customer feedback, and competitive intelligence to identify opportunities, threats, and positioning gaps and use these insights ...

understanding and a deep knowledge of business objectives and context to manage a prioritised roadmap of experimentation which is regularly communicated to the business Performance Monitoring -Monitor and report on page performance metrics across both web and app store platforms,identifyingtrends and opportunities for improvement. Product Page ...

Decisioning Product Director, you will lead the strategic vision, lifecycle, and market execution for our high-performance decisioning platforms and solutions. You will drive the development of next-generation automated decision engines, leveraging advanced analytics, unique data assets, and artificial intelligence to enable enterprise clients to evaluate risk, optimize … market research, engage key enterprise customers, and perform competitive analyses to translate market requirements into actionable product features and high-value capabilities. Manage product performance metrics, revenue growth, adoption tracking, and ROI, ensuring continuous alignment with strategic business goals and customer needs. Oversee product governance, compliance adherence ...

scale-up. You'll take ownership of a 20-person team across sales development, account executives, account managers, and customer success - optimising current performance while building the foundation for aggressive growth. This is a hands-on leadership role where you'll lead from the front. … principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. ...

sessions to develop rep skills Partner with Sales Operations and Marketing to optimize territory planning, lead flow, and go-to-market execution Analyze team performance metrics (win rate, average deal size, sales cycle length, activity levels) and act on insights Set clear goals and KPIs for each team … member and hold the team accountable to them Champion Sonar's CODE values and foster a positive, high-performance team culture Escalate and help resolve customer or deal issues as needed Report on team performance and forecasts to senior sales leadership Experience & Qualifications: The ideal candidate will: Have ...

prototypes and design concepts that bring ideas to life, communicate solutions clearly and support effective decision-making. Use customer insights, behavioural data, feedback and performance metrics to identify opportunities, uncover pain points and inform design decisions. Translate research and insight into clear, evidence-based design solutions, validating ideas ...

lifecycle Collaborate with the Onboarding and Customer Services leadership and cross-functional teams to define and execute highly scalable customer success strategies. Monitor key performance metrics related to time to live and first value, resource capacity, skills and throughput and customer satisfaction ensuring continuous improvement Establish best practices ...

tasks to increase efficiency and scalability Manage ISO27001 compliance by ensuring appropriate access controls over information assets and software tools are implemented Monitor performance metrics across teams to identify areas for improvement and drive accountability Team Leadership & Development Set the vision and strategy for the Client Success team ...

agent reasons through its tasks, and continuously refine prompts, tools, and workflows to improve completion rates. KPI Tracking: Monitor and present product performance metrics, such as: Task Success Rate (percentage of workflows completed without human intervention). Time-to-Resolution Reduction (e.g., reducing email processing times from hours ...

identify untapped growth opportunities and innovative client solutions. Provide market and competitive intelligence to inform sales strategies and positioning. Monitor and report on sales performance metrics, pipeline status, and forecast accuracy to senior leadership. Participate in industry events, whitepapers, and thought leadership initiatives to elevate both personal ...

requirements documentation. Gap analysis reports. Vendor solution assessments. Testing results and defect tracking. Implementation readiness documentation. Governance & Reporting Management information reporting. KPI and operational performance metrics. Risk and issue logs. Audit evidence and control documentation. Project and change status reporting. Essential Securities Operations experience covering post-trade processing. Strong ...