276 to 300 of 376 Problem Management Jobs in the UK

Global Technology team, you will be a key contributor on the infrastructure side of the team, supporting the cloud infrastructure that underpins Portfolio Management capabilities for the Fixed Income business. You will help build, manage, and support the AWS infrastructure for various portfolio management services — including what … reliable, scalable, and production-ready. You will be part of a cross-functional team of engineers and product owners building the Spectrum Portfolio Management Fixed Income product, working primarily on a large, Terraform-driven estate on AWS, with the opportunity to grow into server-side development in Java (Spring ...

service level expectations. Resolve & Escalate – Quickly diagnose and resolve application issues; assess risk and impact of production incidents and escape to business and technology management in a timely manner. Release & Deploy – Participate in application releases across the full lifecycle — from development and testing through to production deployment — and conduct … supporting business applications and their operating environments. Proficiency in programming or scripting languages , with the willingness and ability to continue learning. Demonstrated analytical and problem-solving skills — able to filter, prioritise, and validate complex information from multiple sources. Experience with issue tracking, reporting, and problem management tools ...

Code, ensuring secure-by-default, supportable and scalable outcomes. Administer Entra ID, Microsoft 365 and hybrid identity, including RBAC, PIM, Conditional Access, group management and privileged account governance to reduce attack surface and enforce least privilege. Own Azure DevOps and GitHub pipelines, repositories, automation and certificate provisioning to deliver … resilient cloud platforms enable engineering, manufacturing and commercia l in a high-performance environment. Awareness of cloud governance, FinOps, ITIL change/incident/problem management and data classification. Strong hands-on Azure engineering across compute , networking ( vNET/gateways), storage, AVD and platform services. Entra ID/ ...

mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers … security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience ...

Specialist Rate: £500 per day Contract Length: 6 Months IR35 Status: Outside IR35 Location: Fully Remote A leading organisation undergoing a significant IT Service Management transformation is seeking an experienced HALO ITSM Configuration Specialist to join their programme team on an initial 6 month contract. This is a fully … hands on experience configuring and administering HALO ITSM • Proven experience delivering ITSM implementations or service transformation projects • Strong understanding of Incident, Request, Change and Problem Management processes • Experience configuring workflows, service catalogues, forms, approvals and SLAs • Excellent stakeholder management and communication skills • Ability to translate business requirements ...

Location: Huntingdon, UK Clearance: High DV 'Developed Vetting' You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, supporting Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers … incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure to meet deadlines while handling multiple priorities. Experience in patch management including analysis and deployment. Key Duties System Support & Ticket Resolution – Utilise technical expertise to keep the Core Network estate online and running smoothly, ensuring ...

failover, major incident response and post-incident review Automation, infrastructure as code and database CI/CD, with everything in GitHub under proper change management, so routine change scales without scaling headcount Team leadership Line management of the DBA team across the UK and India: 1:1s, development … forums Agreeing modernisation priorities with stakeholders and sequencing them realistically alongside run commitments Input into GCP cost forecasting andrun-rate, and day-to-day management of vendor and cloud partner relationships Skills and Experience Essential PostgreSQL (core requirement): deep, current, hands-on expertise covering performance tuning, replication, high availability ...

looking for a different career path Or, has specialist experience supporting digital or clinical systems Understands configuration, change control, testing and incident/problem management Communicates complex concepts clearly to clinical and non-clinical users Has strong analytical, problem-solving and workflow-mapping skills Can work autonomously … digital transformation and optimisation of imaging applications. The role involves providing specialist technical and user support, participating in application upgrades and enhancements, leading complex problem resolution, supporting clinical safety activities and contributing to service improvement initiatives. About us We are ESNEFT and we provide hospital and community health services ...

Power Platform. The role ensures the stable and effective operation of these platforms by combining functional analysis with application support, covering incident and request management, functional design and configuration, project and change support, testing, and end-user training, to deliver solutions aligned to business needs and drive operational value. … doing: Create and maintain application-related operational reports Complete all work in line with ITIL processes, in particular, Change, Incident, Service Request and Problem Management processes, as defined by IT Service & Operations. Work with business functions and the DevOps Team to ensure appropriate levels of automation, capacity, availability ...

Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. Analyse application … messaging and third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents ...

Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. Analyse application … messaging and third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents ...

complex hardware, network, and operational incidents Monitor and drive SLA, KPI, and incident resolution performance across IT support services Oversee proactive maintenance, troubleshooting, and problem management activities Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements Maintain and improve support processes, documentation … issues, including GPU‐based systems, fiber networks. Solid understanding of data center operations, server platforms, and enterprise networking principles. Practical experience with IT service management processes (ITIL/ITSM). Basic proficiency with Linux/Unix operating systems and command‐line tools. Proven ability to manage operational KPIs, incidents ...

mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers … security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting and developing … ensuring data is clear and serve as an escalation point for internal and external stakeholders. You will be analysing service metrics contributing to the problem management process, identifying trends, anomalies, and opportunities for service improvement. Additionally, managing high severity and major incident tickets, ensuring continued alignment with existing ...

control, and meets SLAs. Lead and support the team, helping them grow, perform well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything … communicator, able to explain technical issues clearly to both technical and non-technical audiences. Customer-focused, with a drive to deliver outstanding support. Strong problem-solving skills, with the ability to identify root causes and implement effective solutions. Exceptional written and verbal communication to keep both the team ...

control, and meets SLAs. Lead and support the team, helping them grow, perform well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything … communicator, able to explain technical issues clearly to both technical and non-technical audiences. Customer-focused, with a drive to deliver outstanding support. Strong problem-solving skills, with the ability to identify root causes and implement effective solutions. Exceptional written and verbal communication to keep both the team ...

Engineering Team Lead At-a-Glance Senior hands-on leadership role spanning people management, architecture, and delivery C#, Java or similar modern backend stack within a distributed, cloud-native environment Hybrid working, Belfast-based Join a globally operating business at Manager level, with real influence over engineering standards … Managers to maintain team velocity Mentor and coach engineers, supporting performance reviews, career development, and skills growth across the team Contribute to incident and problem management, supporting investigation and resolution of production issues where required What You'll Need Essential: Proven experience leading a software engineering team ...

technology professionals who are looking to start or progress their career within IT.If you have a keen interest in providing quality customer support, problem solving IT hardware queries and productivity tools support as well as wanting to make a direct impact on your community then this post … would love to hear about it! Experience/Qualifications· An understanding of IT industry best practises and procedures, change, incident, request fulfilment and problem management processes · A good level of Windows operating system experience · Broad technical knowledge of pc's/laptops/peripherals and their architecture ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring ...

Responsibilities Incident & Problem Management Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results). Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, Aternity etc Observability and Monitoring Advanced understanding of monitoring ...

solution design through the delivery phases, be responsible for working through the technical challenges and decisions in partnership with the project and engagement management communities to safely deliver the solution into Live operation. Key Activities of the Role Take ownership of the client requirements, deliverables and accountabilities to ensure … internal and external senior stakeholders. Develop excellent working relationships with our clients to become their trusted advisors through boldness and honesty. Relationship management of the technical relationships with vendors, third parties and the wider Capgemini. Ensure solution delivery is performed according to agreed specification. Own technical problem management ...

suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ID, Intune ...

firewall technologies such as Fortigate or Fortiweb, or equivalent solutions. Working hands-on within data centre operations and secure environments. Supporting incident, change and problem management using tools such as ServiceNow and SolarWinds. Participating in an out-of-hours on-call rota to support critical services. What ...