Platform Support Specialist
- Hiring Organisation
- Appcast
- Location
- London, UK
team, supporting critical business applications and underpinning day-to-day IT service operations. You’ll play a key role in the delivery and continuous improvement of IT Service Management (ITSM) processes, helping ensure our platforms are stable, responsive, and fit for purpose.About QBEAt QBE, we get to the heart … ServiceNow, ensuring timely resolution and clear communicationCollaborate with internal stakeholders including Cyber, Release Management, and Attestation teamsAssist with root cause analysis and continuous improvement initiativesMaintain accurate system and process documentation (e.g. Confluence)Support service performance monitoring and reportingContribute to improving operational efficiency across platform servicesHaving the right ...