1,776 to 1,800 of 1,936 Root Cause Analysis Jobs in the UK

across teams. Define and improve best practices for testing, observability, performance, reliability, and operational excellence. Investigate complex production issues and drive continuous improvement through root-cause analysis. Ensure solutions meet security, compliance, reliability, and performance requirements. Serve as a senior technical mentor for engineers across the organization, providing ...

with Service Hub leadership to strengthen escalation service levels, handoff protocols, and shared reporting. Collaborate with Service Management on continuous improvement, knowledge management, and root cause analysis. Act as operational owner of the patching lifecycle and automated remediation workflows, partnering with Security Operations on zero-day mitigation ...

relation to applicable security policies. Standards and guidelines Assisting with the identification of identified risks and emerging cyber security vulnerabilities and threats. The subsequent analysis to quantify and lead risk mitigation plans Work with Service Management to ensure that partners and suppliers adhere to agreed standards, policies and verify … considerations Lead the development and enhancement of governance, risk and compliance aligned to policy, standards an industry good practice Ensure that continuous assessment, identification, analysis and reporting of useful metrics to enable informed risk based decisions to be taken Constructively challenge established processes and controls to identify, recommend ...

relation to applicable security policies. Standards and guidelines Assisting with the identification of identified risks and emerging cyber security vulnerabilities and threats. The subsequent analysis to quantify and lead risk mitigation plans Work with Service Management to ensure that partners and suppliers adhere to agreed standards, policies and verify … considerations Lead the development and enhancement of governance, risk and compliance aligned to policy, standards an industry good practice Ensure that continuous assessment, identification, analysis and reporting of useful metrics to enable informed risk based decisions to be taken Constructively challenge established processes and controls to identify, recommend ...

overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps … line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain ...

Monitor system performance, capacity and availability. Execute Incident, Problem and Change Management activities in line with ITIL processes. Participate in Major Incident resolution and root cause analysis. Maintain technical documentation, operational procedures and runbooks. Ensure compliance with security, governance and audit requirements. Support disaster recovery and business continuity ...

Monitor system performance, capacity and availability. Execute Incident, Problem and Change Management activities in line with ITIL processes. Participate in Major Incident resolution and root cause analysis. Maintain technical documentation, operational procedures and runbooks. Ensure compliance with security, governance and audit requirements. Support disaster recovery and business continuity ...

help engineers deliver performant, reliable software at scale. Participate in a support/on-call rotation; respond to incidents, support engineers, and contribute to root cause analysis. Apply practicalsecurity and networking knowledge to harden the platform and coach application developers on best practices. What We're Looking ...

help engineers deliver performant, reliable software at scale. Participate in a support/on-call rotation; respond to incidents, support engineers, and contribute to root cause analysis. Apply practical security and networking knowledge to harden the platform and coach application developers on best practices. What We're Looking ...

services are: Fully supportable (aligned to ITSM/Halo) Monitored, documented, and resilient Define: Runbooks, alerting, and operational standards Support major incident resolution and root cause analysisLead adoption of: Automation, AI-enabled operations, and platform tooling Identify opportunities to: Reduce operational toil Increase platform reuse and standardisation Supports ...

make solutions more reusable across customers. Reliability & Operations Add monitoring, logging, and telemetry to owned components. Assist with service troubleshooting, incident investigation, and root-cause analysis. Follow operational procedures and contribute to runbooks and support documentation. Help improve automation for deployments, testing, and routine operational tasks. Security & Collaboration ...

make solutions more reusable across customers. Reliability & Operations Add monitoring, logging, and telemetry to owned components. Assist with service troubleshooting, incident investigation, and root-cause analysis. Follow operational procedures and contribute to runbooks and support documentation. Help improve automation for deployments, testing, and routine operational tasks. Security & Collaboration ...

systems, as well as existing deployment and virtualisation tools. Apply SRE practices to improve system reliability, including observability (metrics, logs, tracing), incident response, and root cause analysis. What We Are Looking For: This is not a pure cloud or greenfield platform role. You will be working across cloud ...

pipeline (Python, Go) to provision networks at scale, while improving the efficiency and velocity of network deploymentsTroubleshoot complex production issues and contribute to incident root-cause analysisParticipate in on-call rotationsImplement network solutions meeting regional compliance and data sovereignty requirements (ISO 27001, Cyber Essentials Plus, UK G-Cloud ...

problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution of major incidents and subsequent root cause analyses. Champion governance, risk and engagement processes and be responsible for others following the processes. Manage change using robust change management processes that ...

Modeling Labs (CML), and networking technologies including LAN, WAN, VLAN and WLANExperience with network troubleshooting, network performance monitoring and diagnostic tools (e.g. Netscout) packet analysis, automation and scripting technologies such as Python, PowerShell, Ansible, GitLab, and CI/CD pipelines, with the ability to perform effective root cause ...

test results.* Perform target-based, software-software integration, hardware-software integration, system and regression testing.* Support statement, decision and MC/DC coverage analysis; investigate coverage gaps, dead code and unintended functionality.* Support failure investigation and root-cause analysis.* Conduct independent formal reviews and verification activities … approved plans.* Record and verify anomalies, perform change-impact analysis, and define regression testing strategy.* Ensure all test artefacts, tools, scripts, equipment configurations and results are reviewed, baselined and configuration controlled.* Develop Python-based test automation, reusable libraries, test data and result-processing utilities.* Automate the test environment, including ...

standards and modern engineering practices. Key responsibilities will include: Designing, developing, testing and maintaining software solutions using Python and AWS . Supporting discovery, technical analysis and backlog refinement. Collaborating with architects, engineers and product teams to shape technical solutions. Participating in peer code reviews and maintaining high engineering standards. … Contributing to CI/CD and modern software delivery practices. Troubleshooting application issues and supporting incident response and root-cause analysis. Supporting Programme Increment planning, estimation and dependency management. Continuously improving engineering processes, tooling and development practices. Supporting the integration of cloud and platform services. About ...

provide technical support for software customizations such as JavaScript, interfaces, reports, extracts, data migration, upgrades and conversionsProvide technical support for troubleshooting and performance analysis for related areasSupport and testing of all InterSystems related utilities, e.g. patching tool, print service etc. Production of training materials for technical courses such … hour extended support serviceExperience/Qualification Required EssentialKnowledge of web oriented languages, including HTML, and Java script. Experience with SQL, data analysis and database methodologiesAbility to design and write technical documentsWell versed in Internet/Intranet conceptsExperienced in client-focused interactionProven ability to lead and deliver results as required ...

Problem Management. Act as an escalation point for complex, high-priority customer incidents. Troubleshoot and resolve advanced routing, switching, and security issues. Perform system analysis and integrate with authentication/identity services. Provide project support and delivery across Cisco networking solutions. Mentor and support junior technical staff to encourage … Participate in a 1-in-4 on-call support rota. Collaborate with vendors, suppliers, and customer network teams. Document troubleshooting steps and deliver detailed root cause analysis. Requirements Proven experience working with Cisco technologies including: Cisco Catalyst & Nexus switching platforms Cisco ISR/ASR routing Cisco Firewalls ...

take ownership of issues requiring deeper investigation and technical expertise, working across Microsoft 365, Azure, Windows Server and wider infrastructure technologies to identify root causes and deliver effective resolutions. This isn’t purely a reactive support role. You’ll look beyond individual tickets to identify recurring problems, recommend technical … through to resolution. Troubleshoot across Microsoft 365, Azure, Windows Server, Active Directory and hybrid customer environments. Investigate recurring and long-standing technical issues, identifying root causes and implementing permanent fixes wherever possible. Work directly with customers during complex technical investigations, providing clear communication and technical guidance. Identify opportunities ...

Project Engineering, while remaining technically involved in resolving production, build and test issues. Typical activities include attending daily Operations meetings, reviewing production turnbacks, investigating root causes, improving tooling and work instructions, supporting calibration and test equipment, coordinating technical priorities, and helping deliver new product introductions. The position is primarily … engineering experience within a manufacturing, production or test environment. Experience investigating and resolving production, build and test issues using structured problem solving and root-cause analysis. Experience working with production processes, test equipment, tooling, calibration or similar technical assets. Previous experience leading, mentoring or coordinating engineers, or strong ...

incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with ...

incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with ...

Active Directory, DNS, DHCP and Group Policy. Administer VMware vSphere/ESXi environments. Develop Infrastructure as Code using Terraform. Lead troubleshooting, incident resolution and root cause analysis. Work with Architecture, Security and Engineering teams on platform improvements. Maintain technical documentation and platform standards. Essential Experience Strong enterprise Azure ...