1 to 25 of 162 Root Cause Analysis Jobs in the South East

deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers … Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well ...

upgrading and patching Solace appliances and software brokers in production Ability to build and deploy Solace infrastructure from scratch (appliance setup, redundancy configurations) Log analysis expertise - reviewing Solace logs, identifying anomalies, and performing root cause analysis 24/7 production support experience in enterprise environments …/scripting skills (Bash/Python) Financial services background preferred The Role: Administer Solace appliances/brokers (on-prem & cloud) Production support, incident response, root cause analysis System monitoring, capacity planning, performance tuning WAN optimization for low-latency messaging Automation and documentation ...

Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage … approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence ...

Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities for root cause analysis and process optimisation. Attention to detail for compliance and audit requirements. Key Responsibilities: Change Governance & Execution Own and manage … approvals, risk assessments, and implementation outcomes to provide full traceability and support regulatory and audit requirements. Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts to reduce risk exposure and prevent recurrence of incidents. Support internal and external audits by providing evidence ...

recommend, and resolve potential issues or areas for security posture improvement. Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution. Document and Transfer Knowledge: Create high-quality, customer-specific … customer environments, driving deployment to successful completion. Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis). Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical ...

tools to continuously enhance infrastructure capabilities. Produce and maintain platform documentation and runbooks, ensuring knowledge is shared and accessible. Contribute to incident response and root cause analysis for infrastructure-related issues. Track and report platform metrics, including performance, cost efficiency, and security posture. Required Skills & Qualifications: Proven … Experience with monitoring, logging, and alerting tools. Proficiency in scripting or automation languages (Python, Bash, or PowerShell). Track record of incident response and root cause analysis in cloud environments. If you are interested in this position please apply online or for more information contact ...

escalation for the service desk while working closely with the infrastructure and networking teams. You’ll take ownership of high-impact issues, lead on root cause analysis, and play a key role in designing and improving client environments. This is a client-facing role, so clear communication … across Windows Server, Microsoft 365, Azure, and virtualised environments Performing advanced configuration and troubleshooting of firewalls, WAN/LAN, backups, and DR Carrying out root cause analysis and implementing long-term fixes Creating and maintaining high-quality technical documentation Mentoring 1st and 2nd Line engineers and raising ...

Description RESPONSIBILITIES Platform Ownership & Stability Own the production environment end-to-end: performance, stability, and availability. Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures. Approve production releases, ensuring testing adequacy and adherence to change-management processes. Development & Tooling Take full … RESPONSIBILITIES Platform Ownership & Stability Own the production environment end-to-end: performance, stability, and availability. Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures. Approve production releases, ensuring testing adequacy and adherence to change-management processes. Development & Tooling Take full ownership ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

overseeing the process of identifying, documenting, investigating, and resolving deviations from established standards in products, services, or processes. This includes leading teams, conducting root cause analyses, implementing corrective and preventive actions, ensuring compliance, and managing documentation and reporting for quality and continuous improvement. In addition to the above … improve the non-conformance management system. This includes using software to streamline processes and ensure adherence to company procedures and external requirements. Investigation and analysis: Lead review boards, conduct root cause analyses, and investigate the underlying reasons for non-conformances to prevent recurrence. Corrective and preventive actions ...

through solutions and gathering detailed context Collaborate closely with product engineers to identify, document, and escalate bugs, providing detailed technical context Identify patterns and root causes in technical issues, driving improvements to product stability and customer experience Build and maintain internal tools and processes to make technical support more … Support Engineer, Solutions Engineer) with 3+ years in a technical support capacity Strong technical troubleshooting skills with experience reading logs, debugging issues, and performing root cause analysis Hands-on experience with: SQL and database queries for investigation Cloud platforms (AWS experience is a plus) Log analysis ...

including scheduling, compliance monitoring, and vulnerability remediation. Experience designing, testing, and maintaining disaster recovery and backup solutions for critical systems. Strong analytical skills for root cause analysis and implementing effective technical solutions. Bachelor's degree in Computer Science, Information Security, Engineering, or a related discipline (or equivalent … security, availability, and resilience of essential national systems. It combines deep technical expertise with strategic leadership. Lead investigations into faults, outages, and incidents, producing root cause reports and implementing corrective and preventive measures Maintain all SPOP & SSN infrastructure components to the highest standards, applying security patches and compliance ...

Quality Assurance representative across engineering and defence programmes. Support regulatory compliance and third-party certifications, including AS9100 . Assist with internal quality investigations and Root Cause & Corrective Action (RCCA) activities. Support the development, maintenance, and continuous improvement of the Quality Management System (QMS) . Plan, coordinate, and support … business discipline (e.g. apprenticeship, time-served engineering role, or military technical background) . Solid understanding of Quality Management Systems and quality processes. Experience with Root Cause Analysis and corrective action methodologies. Familiarity with process modelling and QMS documentation. Strong stakeholder engagement skills across multiple functions and seniority ...

also required to provide Software QA oversight to the delegated signatory for equipment release should it be requested and would be required to undertake Root Cause investigation and process improvement activities, to drive improved performance. Supply chain monitoring and assessment, including subcontractor site audits, inspections, etc. in collaboration … advancements. Knowledge/experience of ISO20000 – IT Services Management. Knowledge/experience of ISO 27001 – Information Security Management Systems. Familiarity with Agile development techniques. Root Cause Analysis qualification. Experience estimating work loading and task management. Ability to work with and influence across multiple functions and levels within ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience and technical proficiency in ERP tools 5 + years' experience working specifically with PeopleSoft Global Payroll and Absence Management Requisite … Abilities and/or Skills: Strong working knowledge of analysis skills (including root cause analysis, business process modeling, requirements gathering, data flow analysis) and tools Proven experience with creating systems requirements, architecture and design specifications Documenting requirements via use cases, user stories, or other industry ...

incident handling, reduce friction in workflows, and drive meaningful improvements across complex investigations and case work. You will operate at the intersection of operations, analysis, and project delivery-ensuring we respond effectively to incidents while identifying and fixing systemic issues. Key Accountabilities: Incident & Investigation Management: Operational Discipline: Ensure timely … proactively identifying gaps in speed, quality, or process adherence. Workflow Coordination: Coordinate investigation and incident workflows, ensuring accurate assessment, assignment, and progression across teams. Analysis & Continuous Improvement: Root Cause Analysis (RCA): Conduct deep-dive analyses to uncover root causes, systemic patterns, and recurring trends. Analytical ...