1 to 25 of 65 Root Cause Analysis Jobs in the South East

mobile number and email address are available on my LinkedIn profile. For this role, you must be able to demonstrate: Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) Ability … process, and organisational causes of failure Experience working within Incident, Major Incident, and Problem Management functions Confidence to challenge engineering teams and vendors on root causes and corrective actions Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions)This role is not suitable for candidates whose experience ...

into fully functional flight simulation systems • Work with multidisciplinary teams (software, electronics, mechanical) to ensure seamless system performance • Diagnose and resolve integration issues, identifying root causes and implementing fixes • Configure and optimise systems to improve reliability and performance Verification & Validation (V&V) • Develop and execute test plans to verify … technical guidance and resolve any customer queries during acceptance Issue Resolution • Investigate and resolve system issues identified during testing or deployment • Lead troubleshooting and root cause analysis activities • Track and manage issues through to resolution • Provide ongoing technical support to internal teams and customers What ...

fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes … Required 2–3+ years in a 2nd/3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator ...

technical design or service issues that cannot be resolved through the normal operations and maintenance procedures. You will be responsible for providing leadership for root cause analysis. What you'll do: You will be the technical lead within the customer account for both internal and external requirements … last line technical lead to resolve technical problems, either design or support related problems. To take a lead where required in root cause analysis to drive issue resolution and limit impact to the customer. You will be responsible for reviewing and reporting on specific customer incidents ...

Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings ...

Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into … processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root ...

releases. Ensure adherence to ITIL Change Management processes for CNI environments. Produce accurate release documentation, evidence packs, and audit logs. Support incident reviews and root cause analysis for failed or partially successful releases. 5. Stakeholder Communication Provide clear communication to project managers, network leads, operational teams ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build a unified team work plan aligned with ...

Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive ...

contractual term. The Story: Established in 1976, Bedfont is an award-winning medical technology company based in Harrietsham, Kent. Its breath analysis medical devices are exported globally thanks to its network of carefully selected distributors. The Challenge: Healthcare is evolving, and the market for breath analysis monitors … bare metal platforms. Lead and mentor participation in design, code, risk and cybersecurity reviews to uphold quality and compliance. Perform and direct structured debugging, root cause analysis and use of industry standard diagnostic tools. Support the Test Engineers in ensuring full bidirectional traceability across requirements, design, implementation ...

with Vendors and Suppliers alike. Responsible for the resolution of Incidents raised against Configuration and Discovery tools, ensuring Incidents are resolved within SLA and Root Cause Analysis is completed and acted on where appropriate. Measure, monitor and report on the quality of the data in the Configuration … Management skills, developing strong partnerships with suppliers and ensuring that they are delivering against contractual obligations. ITIL Service Management Accreditation. Strong Data Science/Analysis and reporting skills Able to produce good quality documentation & Architecture Diagrams (Visio) and processes. BMC Discovery TPL (Tideway Pattern Language) experience. Understanding ...

Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber ...

tools and techniques for program. Participate in NASTA , TESTA awards. Ensure Best Practices : Ensure that best practices in performance testing are followed, and conduct root cause analysis of performance issues. Requirements: 15+ years of experience in test automation, with a focus on designing and developing test automation ...

compensation rules, plans, rate tables, calendars, positions/payees, and security (roles/partitions). Strong L2/L3 production support experience: incident triage, root-cause analysis (RCA), defect resolution, workarounds, and communication management. Data operations proficiency: EIM templates, data validations, reconciliation, pipeline/job scheduler monitoring … working with Sales Operations, Finance, HR, and cross-functional IT teams; creating status reports and runbooks. Analytical skills with SQL/Excel for data analysis, variance checks, payout reconciliations, and audit evidence preparation. Team leadership: mentoring L1/L2 analysts, workload prioritization, shift/on-call planning, and knowledge ...

compensation rules, plans, rate tables, calendars, positions/payees, and security (roles/partitions). Strong L2/L3 production support experience: incident triage, root-cause analysis (RCA), defect resolution, workarounds, and communication management. Data operations proficiency: EIM templates, data validations, reconciliation, pipeline/job scheduler monitoring … working with Sales Operations, Finance, HR, and cross-functional IT teams; creating status reports and runbooks. Analytical skills with SQL/Excel for data analysis, variance checks, payout reconciliations, and audit evidence preparation. Team leadership: mentoring L1/L2 analysts, workload prioritization, shift/on-call planning, and knowledge ...

reliability engineering, automation, and system performance. What you'll be doing: Designing and improving system reliability, scalability, and observability Leading incident management and driving root cause analysis Building and maintaining robust CI/CD pipelines and automation frameworks Partnering with development teams to embed SRE principles into ...

Azure, Windows Server, Active Directory/Entra ID, Group Policy. Experience with virtualisation (VMware/Hyper-V), networking, firewalls, storage, and automation. Strong troubleshooting, root cause analysis, and proactive improvement skills. Cybersecurity knowledge, backup, and disaster recovery experience. Desirable: Linux, AWS/Google Cloud, VoIP, MSP tooling ...

Python, Bash) to streamline operational tasks, monitoring, and reporting. •Document architecture, configurations, processes, and resolutions for compliance, knowledge transfer, and continuous improvement. Participate in root cause analysis (RCA) and post-incident reviews for compute or HPC-related incidents, implementing preventive measures as needed. Required Skills: •Expertise ...

drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify ...

including installation, configuration, maintenance, troubleshooting, optimisation, and user support.* Extensive experience operating across Windows and Linux environments within enterprise settings.* Proven proficiency in conducting root cause analysis for complex IT incidents utilising structured problem-solving methodologies.* Familiarity with regulatory standards such as DORA or GDPR pertinent ...

urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 6 month contract with extensions anticipated. ROLE: - Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly ...

capacity planning, and hardware refreshes. Ensure high availability, resilience, and disaster recovery readiness. Automate infrastructure provisioning and standardise virtualisation builds. Troubleshoot complex incidents, perform root cause analysis, and implement preventive actions. Maintain compliance with security standards and regulatory requirements. Collaborate with cross-functional teams across storage, networking ...

meetings with professionalism and confidence Collaborate closely with Business and Operational teams to ensure service excellence Follow ITIL processes including Change, Incident, Problem, and Root Cause Analysis Manage automation tools in compliance with security and governance policies (e.g., CyberArk, ServiceNow) Participate in on-call support (24x7x365 ...

meetings with professionalism and confidence Collaborate closely with Business and Operational teams to ensure service excellence Follow ITIL processes including Change, Incident, Problem, and Root Cause Analysis Manage automation tools in compliance with security and governance policies (e.g., CyberArk, ServiceNow) Participate in on-call support (24x7x365 ...

/CD pipelines for feature-level deployments Ensure reliable and repeatable deployment processes Support & Incident Management Investigate and triage platform issues and failures Perform root cause analysis and coordinate with relevant teams Unblock infrastructure-related issues impacting delivery Monitoring & Reliability Support monitoring and alerting for platform services ...