Root Cause Analysis Jobs in the South East

1 to 25 of 118 Root Cause Analysis Jobs in the South East

Customer Solutions Engineer

Reading, England, United Kingdom
Hybrid / WFH Options
Solutions Driven
critical role that directly boosts customer satisfaction and drives continuous improvement. You’ll work closely with both internal teams and global clients, diving deep into technical issues to uncover root causes and deliver lasting resolutions. Key Responsibilities: Serve as the primary technical contact for customer inquiries, managing cases from initial report through to resolution. Drive and manage the end … and Repairs (RMAs), including diagnosis, repair, and supplier coordination. Represent the Customer Support team in product development meetings, providing vital feedback from the field. Manage customer quality claims, lead root cause analysis activities (e.g., 8D reports), and implement corrective actions. Authorize and perform inspections on electronic equipment and sign off on test reports and documentation. Uphold quality … standards by identifying, reporting, and halting non-conforming activities or products. Contribute to the bid preparation process by providing supportability analysis to ensure product lifecycle profitability. What We're Looking For: A University degree in Science, Engineering, or a related technical field. Proven experience (2+ years) in a technical customer support, electronics development, or production test role. Strong knowledge More ❯
Posted:

Customer Solutions Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
Solutions Driven
critical role that directly boosts customer satisfaction and drives continuous improvement. You’ll work closely with both internal teams and global clients, diving deep into technical issues to uncover root causes and deliver lasting resolutions. Key Responsibilities: Serve as the primary technical contact for customer inquiries, managing cases from initial report through to resolution. Drive and manage the end … and Repairs (RMAs), including diagnosis, repair, and supplier coordination. Represent the Customer Support team in product development meetings, providing vital feedback from the field. Manage customer quality claims, lead root cause analysis activities (e.g., 8D reports), and implement corrective actions. Authorize and perform inspections on electronic equipment and sign off on test reports and documentation. Uphold quality … standards by identifying, reporting, and halting non-conforming activities or products. Contribute to the bid preparation process by providing supportability analysis to ensure product lifecycle profitability. What We're Looking For: A University degree in Science, Engineering, or a related technical field. Proven experience (2+ years) in a technical customer support, electronics development, or production test role. Strong knowledge More ❯
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Tech Ops Scientist

Oxford, Oxfordshire, United Kingdom
Oxford Nanopore Technologies Ltd
by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market. Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read … lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere! We are looking for a highly motivated individual to join the Technical Operations Team as a Scientist, whose primary role is to support Manufacturing. The Details This exciting and challenging role is responsiblefor providing technical support, and driving continuous improvements, within end-to-end … will work closely with Productionand Third Party suppliers to support and improve chip and flow cell manufacture. Supporting Production with technical issues, using techniques such as failure mode effect analysis,root cause analysis, and other six sigma tools. Data analysis & interpretation, leveraging your programming experience where relevant. Establishing, monitoring, and analysis of in-process More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Tech Ops Engineer

Redhill, Surrey, England, United Kingdom
Hybrid / WFH Options
Travelers Insurance Co. Ltd
business needs. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Determine and resolve of technological problems. Identify and tackle infrastructure root causes using the Root Cause Analysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the Incident Response Team. Provide input to … with Information Technology Infrastructure Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint root cause of significant system outages in pressure situations and provides recommendations and can understand what corrective actions are necessary to resolve and restore services to critical business systems. … to ensure timely completion. Exemplify the ability to provide critical system support and service across Middleware technologies including Application and Web servers, SSO technologies, Automation tools, scripting, monitoring and analysis tools, and/or network technologies. Strong technical aptitude with the ability and initiative to quickly learn new infrastructure technologies and deploy new concepts and technologies (i.e. Amazon Web More ❯
Employment Type: Full-Time
Salary: £60,000 - £67,000 per annum
Posted:

Senior Tech Ops Engineer, Europe

Redhill, Surrey, England, United Kingdom
Hybrid / WFH Options
Travelers Insurance Co. Ltd
business needs. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Determine and resolve of technological problems. Identify and tackle infrastructure root causes using the Root Cause Analysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the Incident Response Team. Provide input to … with Information Technology Infrastructure Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint root cause of significant system outages in pressure situations and provides recommendations and can understand what corrective actions are necessary to resolve and restore services to critical business systems. … to ensure timely completion. Exemplify the ability to provide critical system support and service across Middleware technologies including Application and Web servers, SSO technologies, Automation tools, scripting, monitoring and analysis tools, and/or network technologies. Strong technical aptitude with the ability and initiative to quickly learn new infrastructure technologies and deploy new concepts and technologies (i.e. Amazon Web More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Lead Site Reliability Engineer

Surrey, England, United Kingdom
Blackfield Associates
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out Root Cause Analysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and root cause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
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Lead Site Reliability Engineer

guildford, south east england, united kingdom
Blackfield Associates
You'll Do: Design and implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out Root Cause Analysis (RCA) to eliminate recurring issues. Collaborate with cross-functional teams to drive operational … processes to boost efficiency and reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and root cause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with Biosafety and GMP environments. Strong More ❯
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Senior Data Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
Advanced Resource Managers Limited
to seamlessly access their data across multiple platforms. The ideal candidate will have excellent communication skills, an advanced understanding of Starburst & Dell Data Lakehouse, and proficiency with troubleshooting and root cause analysis. Responsibilities: Deploy and manage Starburst Enterprise/Galaxy and Dell Data Lakehouse installations, overseeing environment setup, configuration, maintenance, upgrades, and ensuring optimal performance. Configure various server … controls for data access, ensure compliance with data regulations, and manage potential vulnerabilities. Coordinate with various support partners and vendor teams. Troubleshoot and investigate server related issues and provide root cause analysis for incidents. Perform daily server administration and monitoring, and leverage automation (such as Ansible) for efficient maintenance. Plan and execute disaster recovery testing. Create documentation More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
Posted:

Senior Incident Responder SOC Analyst (L3)

South East, United Kingdom
Hybrid / WFH Options
Anson Mccade
Incident Responder, you'll be the escalation point for L1 and L2 SOC Analysts, taking ownership of security incidents from investigation through to containment and remediation. You'll drive root cause analysis, ensure runbooks and playbooks are followed, and directly engage with clients and delivery managers to provide expert guidance on incident handling. This is a hands … intelligence, and collaboration with stakeholders. You'll also support service improvement, tool optimisation, and the development of new SOC capabilities. Key Responsibilities Lead investigations into escalated incidents, providing detailed analysis and containment strategies. Perform malware analysis, reverse engineering, and develop detection signatures. Integrate threat intelligence into SOC operations, staying ahead of emerging attack techniques. Manage and optimise SIEM … enhancements Skills & Experience Strong background in incident response, SOC operations, and security investigations. Hands-on expertise with SIEM tools (Splunk, QRadar, Microsoft Sentinel). Deep understanding of network traffic analysis, vulnerability management, and penetration testing. Knowledge of DFIR principles, malware reverse engineering, and digital forensics. Familiarity with ITIL processes (Incident, Problem, Change). Experience with cloud platforms (AWS and More ❯
Employment Type: Permanent, Work From Home
Posted:

Platform Engineer Azure, Linux, DataDog Experience

London, South East, England, United Kingdom
Hybrid / WFH Options
Michael Page Technology
application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence More ❯
Employment Type: Full-Time
Salary: £60,000 - £90,000 per annum
Posted:

Senior Technology

london, south east england, united kingdom
Nuveen, a TIAA company
premises, hybrid, and cloud environments (e.g., AWS, Azure, GCP) for M&A activities. Participate and lead from a Nuveen International perspective, troubleshooting efforts for complex infrastructure issues and ensure root cause analysis and documentation working with TIAA infrastructure teams Develop and maintain architecture diagrams, runbooks, standards, and documentation for infrastructure systems. Participate in and lead infrastructure assessments … or CompTIA Security+. Experience in regulated industries (e.g., healthcare, finance, government) Familiarity with containerization and orchestration e.g., Docker, Kubernetes) Related Skills Accountability, Adaptability, Business Acumen, Cloud Platforms, IT Business Analysis, IT Disaster Recovery, IT Infrastructure, Network Infrastructure, Risk Mitigation Company Overview Nuveen is a global investment leader, managing public and private assets for clients around the world and on More ❯
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Snr. Technical Support Engineer, Prisma Cloud - Focused Services (Security Clearance Required)

london (tottenham), south east england, united kingdom
Palo Alto Networks
our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You … issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document … troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements 🔒 Due to the nature of this role and the customers we support, candidates must either: Have lived in the UK for the last 5 consecutive years, or Hold British Citizenship More ❯
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3rd Line IT Service Desk Engineer

Fareham, Hampshire, South East, United Kingdom
Get Staffed Online Recruitment
software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management More ❯
Employment Type: Permanent
Posted:

3rd Line IT Service Desk Engineer

Whiteley, Hampshire, United Kingdom
Tailor Made Technologies
software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management More ❯
Employment Type: Permanent
Posted:

Technical Architect

london, south east england, united kingdom
Tata Consultancy Services
hands-on deep dive when required. Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with root cause analysis for Major Incidents Experience of working on both SAFE/AGILE project delivery Your Profile Essential skills/knowledge/experience: MS Azure solution architect More ❯
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Technical Architect

london (city of london), south east england, united kingdom
Tata Consultancy Services
hands-on deep dive when required. Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with root cause analysis for Major Incidents Experience of working on both SAFE/AGILE project delivery Your Profile Essential skills/knowledge/experience: MS Azure solution architect More ❯
Posted:

Technical Architect

slough, south east england, united kingdom
Tata Consultancy Services
hands-on deep dive when required. Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with root cause analysis for Major Incidents Experience of working on both SAFE/AGILE project delivery Your Profile Essential skills/knowledge/experience: MS Azure solution architect More ❯
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Reliability Engineer

london, south east england, united kingdom
BGC Group
and Grafana . Key Responsibilities: Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana ; proactively identify and address anomalies. Configure and optimize Solace across WAN environments , ensuring low More ❯
Posted:

Reliability Engineer

slough, south east england, united kingdom
BGC Group
and Grafana . Key Responsibilities: Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana ; proactively identify and address anomalies. Configure and optimize Solace across WAN environments , ensuring low More ❯
Posted:

Reliability Engineer

london (city of london), south east england, united kingdom
BGC Group
and Grafana . Key Responsibilities: Administer and maintain Solace PubSub+ appliances and software brokers across environments (on-prem and cloud). Provide production support for messaging-related incidents, including root cause analysis and resolution. Monitor system performance and health using Prometheus and Grafana ; proactively identify and address anomalies. Configure and optimize Solace across WAN environments , ensuring low More ❯
Posted:

Senior Azure Engineer / Cloud Operations Lead

Worthing, West Sussex, England, United Kingdom
Hybrid / WFH Options
Real Technical Solutions
provisioning, scaling, and maintenance of cloud resources using DevOps pipelines and scripts (PowerShell, Azure CLI, CI/CD etc.). Monitor system health, respond to incidents, and participate in root cause analysis and continuous improvement. Security, Governance & Compliance: Enforce cloud security best practices, including role-based access control (RBAC), encryption, and secure networking. Support compliance with internal More ❯
Employment Type: Full-Time
Salary: £70,000 - £75,000 per annum
Posted:

Network Security Engineer (SOC)

Stevenage, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

SOC Lead (Security Operations Centre) - SC Cleared

Farnborough, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Talent Locker
incidents and investigations Reviewing, tuning and enhancing detection rules, alerts and playbooks in SIEM/SOAR tools Providing mentorship and technical guidance to SOC analysts Driving post-incident reviews, root cause analysis and continuous improvement Conducting proactive threat hunting and supporting compliance/audit requirements Collaborating with wider IT/security teams to improve detection and response … capability What you'll bring 3+ years' experience in a SOC or security operations role Strong knowledge of incident detection, response and threat analysis Hands-on experience with SIEM, SOAR and endpoint detection tools Excellent problem-solving, analytical and communication skills A degree in a relevant subject or equivalent experience Relevant certifications such as GCIA, GCIH, CEH or CompTIA More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Senior Software Engineer - Engineering

Woking, Surrey, United Kingdom
Hybrid / WFH Options
Arrow McLaren IndyCar
be key, by using data, analytics, and machine learning to deliver world championship reliability tools. Role Dimensions The Software & Data Science group in McLaren F1 is responsible for the analysis, design, and delivery of software tools and methodologies which improve the team and car's performance. We are a cross-functional group, bringing together data science, machine learning, software … engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, root cause analysis, integrating with other systems through API's, and will have experience in building complex user interfaces that can present and manage large amounts of data. As a Senior Specialist, Software Engineer, your role will … combine elements of technical leadership, agile/lean project delivery, and stakeholder management. You'll be involved in all stages of the development life cycle from initial analysis through deployment, monitoring, and support. You will own systems architecture for the software you deliver, integrating with the wider McLaren F1 racing platform, and will balance the requirements of reliability engineering More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Analyst - Front Office Trading

London, South East, England, United Kingdom
Lorien
Banking or financial world. Key Responsibilities: Provide 1st and 2nd line support for EQD trading desks (Index Flow, Emerging Markets, Commodities, Equity Financing, Flow Sales). Manage incidents, perform root cause analysis, and coordinate with development and infrastructure teams. Monitor application performance and ensure uptime targets (99.95%) are met. Support release cycles, perform functional checks, and communicate More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:
Root Cause Analysis
the South East
10th Percentile
£36,250
25th Percentile
£45,000
Median
£60,000
75th Percentile
£62,500
90th Percentile
£72,250