51 to 75 of 91 Service Analyst Jobs in the UK excluding London

Title: IT Service Desk Analyst Location: Fully Remote/Work From Home (WFH) - office based in Sussex Salary: £28,500 + Benefits Start date: ASAP Outside Office Hours: 4pm to 12am Wednesday & Thursday/8pm to 8am Saturday & Sunday (37.5 hrs per week) Company: We are assisting … successful IT services company who are searching for an OOH (Evening and Weekends) IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. This role is Fully Remote/Work From Home (WFH). ...

Description: Our client is seeking a Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering Hybird. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests … resolved efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first ...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that … service desk operates smoothly, supporting business operations effectively, and maintaining a high level of user satisfaction. This is a full-time office based position working on rotating shift pattern hours. Rotation between, day/evening & night shift ( Roughly 8am-4pm/4pm-11pm/11pm-7am) Each shift will ...

Description Service Desk Analyst - Swedish Speaking Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent … basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical xkybehq escalations. Youll log, troubles Please click on the apply button to read the full ...

Description Service Desk Analyst - Swedish Speaking Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent … basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical xkybehq escalations. Youll log, troubles Please click on the apply button to read the full ...

Cleared Service Desk Analyst Location: Reading (Onsite) Rate: £230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments. Skilled in troubleshooting hardware, software, and network ...

Service Delivery Analyst/Customer Success Specialist Bristol (Office Based with Free Parking) Up to £43,000 + Benefits SC Clearance Eligibility Required Join an MSP that's rethinking customer success. Our client delivers Cloud, Cyber Security, Data and Digital Transformation services across public and private sector organisations. ...

summary An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. The successful candidate will become a key member of our team, ensuring smooth operations and providing excellent user support. Prior experience of working on a Service … unable to support sponsorship for this post. Main duties of the job On a day-to-day basis as a member of the Service Desk Team, responding to and resolving users' problems and queries relating to IT systems used throughout the Trust. Taking receipt of Service Desk support ...

client, a prominent player in the technology sector, is actively seeking a Service Delivery Analyst to join their team on a permanent basis. This role is integral in ensuring high-quality service delivery, with a strong emphasis on customer service, user experience, and communication. Key Responsibilities … resolve issues. Troubleshoot and resolve common issues using documented processes and knowledge bases. Document, triage, and escalate issues when necessary. Job Requirements: Experience in service delivery within a technology environment. Strong customer service skills and a user-centric approach. Ability to execute tasks with precision and adherence ...

Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework click apply for full job details ...

Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do The VBSE ENOC Service Desk Analyst provides 24x7x365 first line and advanced support for key Vodafone business customers. The role is responsible for managing incidents and service … requests across a broad range of technologies, ensuring timely resolution and consistent delivery against contracted SLAs. Working within a fast paced operational environment, the analyst supports the full incident lifecycle-triage, diagnosis, escalation, Service Incident Management, communication, and resolution-while maintaining high standards of customer service. This varied ...

Cleared Service Desk Analyst Location: Reading (Onsite) Rate: £230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments click apply for full job details ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About You Previous ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude to do it. Of course ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £40,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead mentoring one member of the team click apply for full job details ...

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across … business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email … phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

IR35 £400 - £450 a day Six months Hybrid working between remote and an office in Scotland (Glasgow, Perth, Edinburgh, Aberdeen or Inverness) Key Responsibilities Service Management Reporting Vulnerability Management Service Resilience Disaster Recovery Stakeholder Management Continuous Improvement Incident & Escalation Management Key experience required: Experience in a service … environment, ideally aligned to ITIL frameworks Strong communication and stakeholder management skills Experience using ServiceNow or similar ITSM platforms Exposure to project delivery and service transition, ideally within Agile environments Understanding of cyber security principles Experience in risk management Experience within the Energy or Utilities sector highly desirable Please ...

looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience … essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency in MS office suite applications ...

summary Working Full time: 37.5 hours per week We are looking for an enthusiastic, self-motivated and flexible individual to join our ICT Service Desk team.This post will be to answer incoming telephone calls, accurately record all information provided by each caller within an I.T. service management system … Teams to ensure a satisfactory solution is provided. Main duties of the job The successful candidate will be based within the Service desk where they will be required to manage a high volume of incoming telephone enquiries ranging from basic I.T. to more specialised clinical systems support that require ...

office and keep that pattern. JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs … incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloguing them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which ...