101 to 125 of 148 Service Analyst Jobs

hours business support with Major incident or business critical support, testing of equipment or infrastructure activities Accurately record and update details of incidents and service requests using the ServiceNow ITSM tool and adhere to the relevant SLAs You will be responsible for managing the support queues, prioritizing tasks … business end users either ‘face to face’ from Deloitte offices or hosted events and remotely. Reporting to the Support Services Supervisor, the Senior Technical Analyst (Senior TA) will be proficient with the key end user technology including Windows PCs, Apple Mac’s and iPhone devices as well ...

push the limits of what's possible in their world of motion. Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of outside sales and manufacturing activities. This position … reports to the Service Center Engineering & Customer Service Manager.Essential Responsibilities: Provide product and application technical support to internal/external customers (outside sales, procurement, and manufacturing) Perform visual inspections, root cause/corrective action of incoming failed parts, and prepare the electronic forms during the I&R quote ...

London, Greater London | £85k - £100k per year IT Client Services Analyst London/WFH to £100k Do you have expertise with 1st to 3rd line support within trading environments? You could be progressing your career at a hugely profitable Hedge Fund. This IT Client Services Analyst position … senior, hands-on support role providing a high quality, white-glove IT service to employees across the business, including traders, portfolio managers and senior c-suite executives. Working within a small, fast-paced team, you'll take ownership of 1st and 2nd line incidents and requests, ensuring issues ...

governmental service is seeking a Senior Support Analyst to lead user support for the Lawmaker service. This role involves managing user queries, improving service documentation, and contributing to team efforts for continuous improvement. The ideal candidate will have experience in user support, strong problem-solving skills ...

Prepare internal and external portfolio models, investment dashboards, and performance reporting. Automate and streamline reporting and data analytics processes across investment services, with a focus on monitoring and reporting on asset classes and underlying managers. ...

Desktop Support Analyst - Professional Services, ServiceNow, Microsoft 365 £260 per day (Inside IR35) London/Fully onsite 3 months I am currently working with a high-profile client who urgently requires a Desktop Support Analyst to provide first and second-line support within a busy, customer-focused professional … Microsoft Intune. Knowledge of macOS, iOS and multifunction printing solutions. Experience using ServiceNow for ticket, knowledge and asset management. Strong troubleshooting, communication and customer service skills. Experience supporting laptops, mobile devices and meeting room technology. Desirable Skills: Experience with iManage or a similar document management system. Knowledge of Mimecast ...

your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility of any requests from start through to a successful resolution or escalation to another support team. Maintain and consistently ...

Join our Team as a IT Services & Security Analyst at Aspire Defence Services Limited (ADSL) Salary Up to £47,000 per annum, dependent on skills and experience Hours 37.5 hours per week, no weekends Location Tidworth Are you ready to join a dynamic team where innovation thrives? Aspire Defence … Services Limited (ADSL) is seeking a passionate and results-driven IT Services & Security Analyst to be part of our exciting journey. What We Offer Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched ...

## Senior Analyst Business Intelligence — 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R2611236Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person … improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that ...

innovative company and help us improve the lives of people and animals everywhere. This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that … automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role — you will ...

Bank of Ireland in Belfast is seeking a Senior Technical Support Analyst to join the Vehicle Finance Tribe. You will own a portfolio of IT services, monitor health and availability, and drive improvements across governance, risk, and supplier engagement. The role emphasizes collaboration with internal teams and external partners ...

looking for a motivated and enthusiastic Business Analyst Apprentice to join our team. This is an entry-level role designed for someone who is keen to learn about software delivery, client requirements, product quality, implementations, and customer support in a fast-paced technology environment. Role Business Analysis: Support senior … sales and other internal teams Contribute to continuous improvement across delivery, implementation, QA and support processes Training Firebrand’s sector-leading Level 4 Business Analyst (L4BA) Apprenticeship Programme develops apprentices to work across the full lifecycle of the business analyst in either a Waterfall, Agile or Hybrid environment. ...

Capgemini is seeking a SACM Analyst to govern the end-to-end Service Asset and Configuration Management in a multi-supplier environment. You will maintain the CMDB, ensure data quality, and drive improvements to support service delivery and decision-making. The role requires strong ITIL/ITSM ...

Collinson Group in London seeks a Triage Analyst to coordinate end-to-end triage, assess issues and manage service requests. You will prioritise, track progress and communicate with stakeholders to protect service performance. You will produce dashboards, analyze incident trends and collaborate with business and technology teams ...

documentation as required. To support our in-house Infrastructure Team for day-to-day BAU activities to include: You will work closely with the Service Desk, End User Compute and other IT Service teams to provide 3rd line operational support. You will be supporting … required, are updated according to policies & that software can be installed when needed. Assist with infrastructure upgrades, patching & lifecycle management. Collaborate with cybersecurity & service desk teams to ensure secure & compliant operations. WHO YOU ARE: Relevant certifications (or equivalent experience): Microsoft Certified Windows Server Hybrid Administrator Associate ITIL Foundation Microsoft ...

## Platform Analyst-Research Office Managed ServicesApply: Remote: Belfast - 20 Adelaide Street: Full time: Posted Today: JR-0016855Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change … align resources and investments to ensure long-term sustainability. Join our team as the expert you are now and create your future.### The Platform Analyst is a technically capable and client-aware contributor responsible for maintaining and enhancing the reporting tools, data visualizations and client-facing deliverables that define ...

Capgemini is seeking a SIAM Problem Analyst to own end-to-end problem management across a multi-supplier IT environment. You will drive root cause analysis with suppliers and internal teams, manage problem records, and deliver permanent fixes to reduce incidents and improve service stability. The role requires ...

matching top talent with high-impact roles across the London Borough of Hackney. Hackney is renowned for its progressive digital transformation, human-centred service delivery, and commitment to putting residents at the heart of everything we do. The Opportunity We are looking for a versatile, hybrid Service Designer …/Business Analyst to join Hackney's transformation team. This is a high-visibility, dual-track role bridging today's operational delivery and tomorrow's technology architecture. You will play an instrumental part in executing hands-on service re-engineering across our current systems today, while using ...

Bachelor's degree or equivalent practical experience. 5 years of experience working in a government or military environment, leveraging and developing Cyber Threat Intelligence (CTI) for network, host, and log analysis to enable the detection ...

Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data … direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Cloud Services Analyst to join our team and help deliver comprehensive 3rd line support services, tackling complex cloud service issues, optimising performance and contributing ...

Technical Services Analyst – Information Technology Group (ITG)London: The Harley St Clinic and The Princess Grace Hospital, W1Full time, 37.5 hours per weekPermanentCompetitive salaryWe’re looking for a Technical Services Analyst to join our IT Technical Services Delivery team based in London.HCA Healthcare UK’s Information Technology Group … supporting end-user devices across all sites, ensuring our colleagues have the reliable technology they need to deliver outstanding patient care.As a Technical Services Analyst, you’ll provide 2nd line technical support across our estate, acting as a key escalation point for incidents while maintaining strong relationships with ...

looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Business Analyst, Investor Services - JLL What this job involves: As a Business Analyst for our National Property & Development Services (PDS) Investor Team ...

Advertising locationLeedsHours37.5Workplace policyHybridJob descriptionThe Service Operations team provides end to end 1st and 2nd line incident management for all William Hill brand services including Sportsbook, Gaming, Payments, Retail and Data services with support from 3rd line support/engineers.The team is based across multiple sites with staff … Gibraltar, Poland and Manila covering both first line incidents relating to customer queries and 2nd line incidents where impact may relate to service outages and degradation.What you will be doing;Provide critical support to maintain service availability across WH systems, investigate root cause and update our stakeholders.Ownership ...

align resources and investments to ensure long‐term sustainability. Join our team as the expert you are now and create your future. The Platform Analyst is a technically capable and client‐aware contributor responsible for maintaining and enhancing the reporting tools, data visualizations and client‐facing deliverables that define … streamline manual reporting processes and bring recommendations to the team with supporting analysis. Required Qualifications 3–5 years of experience in a business analyst, data analyst, or platform/reporting role within a technology forward organization. Proficiency in Power BI, including report and dashboard development, DAX fundamentals, data ...

resolve customer issues related to application use and configuration Provide prompt and accurate responses to customers within SLAs as defined by the level of Service purchased by the customer Prioritize all customer incidents and manage multiple client issues simultaneously Understand and use Jira/Confluence management tool, including ...