26 to 32 of 32 Service Delivery Jobs in the City of London

workforce strategy that aligns with business goals, deepens client engagement, and builds long‐term organisational capability. The role combines strategic leadership with hands‐on delivery and requires significant experience operating within complex, matrixed environments. The Role As HR Director, you will act as a trusted strategic partner to senior … leaders, embedding consistent talent and leadership standards Leading through complex employee relations and industrial landscapes Championing digital HR tools, automation, and AI to improve service delivery and decision‐making Driving workforce planning and succession for critical roles across large employee populations Leading culture, engagement, and DEI initiatives across ...

initial 3-month contract. This is an excellent chance to work with a forward-thinking organisation and make a real impact on online service delivery. Responsibilities Lead the delivery and continuous improvement of online service platforms. Coordinate with cross-functional teams to ensure seamless operations. Monitor service performance metrics and implement improvement strategies. Manage and develop the online service team, fostering a culture of high performance. Ensure compliance with relevant regulations and policies. Collaborate with technical teams for system updates and troubleshooting. Provide regular reports and insights to senior management on online service performance. ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway … that embraces diversity and personal development. What will you be doing? At Manager level you will: Represent KPMG while leading engagement teams in the delivery of large technology and tax transformation projects and excellent client-facing services Project manage the delivery of multiple, simultaneous tax technology projects Provide ...

Location - London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) Main Accountabilities The Procurement Officer will support the delivery of the organisation's procurement strategy by providing high-quality procurement analysis, operational procurement support, supplier management, travel administration, and stakeholder engagement. The role will contribute … system access, user set-up and issue resolution. Maintain effective working relationships with the Travel Management Company (TMC). Monitor supplier performance and escalate service issues where necessary. Review and approve conference-related PCard transactions in accordance with organisational procedures and delegated authority levels. Stakeholder Engagement and Communication Build ...

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics … full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will partner with product ...

recruiting on behalf of our client for a talented Field Service Engineer to deliver technical support across a range of customer sites. This is a hands-on role involving fault-finding, maintenance, remote support, and system upgrades, ensuring clients receive a first-class service at all times. … maintenance services. Provide remote assistance and fault diagnosis where appropriate. Investigate, troubleshoot, and resolve hardware and software issues. Manage and update support tickets and service records. Conduct preventative maintenance and system health checks. Travel to customer locations as required. Carry out site assessments and technical surveys. Support technology deployments ...