76 to 94 of 94 Service Delivery Jobs in the City of London

Programme Director to lead a major West London data centre development. Reporting to the MD, you will drive post-acquisition through Ready for Service delivery on a £600m+ programme. You will coordinate technical, commercial, planning and regulatory interfaces, manage cross‐functional teams, and ensure on-time, on-budget … delivery within strict governance and stakeholder engagement requirements. #J-18808-Ljbffr ...

Client Technology team is at the forefront of transforming employee benefits. This role offers a unique blend of client management (75%) and service delivery (25%) , giving you the opportunity to build strong relationships while showcasing your expertise in flexible benefits technology. How you'll make an impact … Gallagher Guide clients, delivering expert advice on flexible benefits scheme design and ongoing management. Drive New Business : Identify opportunities, attend pitches, and manage the delivery of new propositions and services to expand our client base. Deliver Excellence : Oversee the production of reports, documents, and communications, ensuring clients receive ...

crisis management team for high-priority incidents impacting the domain services. Is a key stakeholder in determining whether a new release affecting a service in production is ready Has experienced knowledge of relevant technical systems & tooling, Has excellent analytical skills. Successfully handles complex issues, is consistent and decisive (anticipates … problems that might affect the success of key processes). Service delivery with partners and relevant Tech stakeholders Network design and security infrastructure with Global Connectivity Manager and partners Language proficiency Self-traveling Ability Cloud Networking Fundamentals Qualifications & Experience: Over 8 Years of experience in all aspects ...

Title: Network Configuration Specialist Req ID: 62513 Job Function: Service Posting Start Date: 09/09/2026 Posting End Date: 21/09/2026 Division: UK Business Job Location: GBR Southampton-Cadnam New ATE Advertised Salary: Competitive + Benefits Career Grade: Internal Grade D - Competitive + Benefits … Closing Date: 21st September 2026 Location: Whiteley Southampton About the role This highly technical Service Delivery role enables the implementation of the latest technology to meet our customers business needs. We provide managed IT solutions to thousands of customers across the globe, who rely on BT to keep ...

business to appoint a Global Head of Legal Operations. The role will build a modern operations function, shape strategy, technology adoption, AI implementation and service delivery across the global legal, compliance and governance team. You will lead the design of delivery models, implement AI-enabled transformations, manage ...

About the job: Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA, North America and LATAM. With over 28 years experience, we are the gold standard when it comes to providing bespoke solutions to Telco organisations globally. … troubleshooting, root cause analysis (RCA) and problem resolution Collaborate with customer teams globally Act as a trusted technical advisor for customers, ensuring high quality service delivery What You Bring At least 10 years of Technical Support experience with specific vendors Fluency in English - exceptional verbal and written communication ...

major Transformation programme. You will work with a third-party consultant, HR and Finance leaders to shape the future structure, governance, and service delivery, ensuring the function is fit for tomorrow's challenges. You will lead the TOM workstream, define senior-level requirements, oversee transitions, and establish performance ...

support. You will play a key role in shaping the future direction of the function, driving automation initiatives, improving reporting capabilities, and ensuring the delivery of a high-quality service to stakeholders across an international business. This role offers significant exposure to senior stakeholders and the opportunity … influence global processes, technology strategy, and team performance across multiple regions. Key Responsibilities Lead and develop global eBilling operations teams, ensuring the delivery of service against defined KPIs and SLAs. Drive continuous improvement initiatives across eBilling processes, workflows, and reporting capabilities. Develop and implement operational strategies to enhance ...

Engineer to join a data centre/critical facility team in London. You will manage MEP assets, perform authorised LV electrical tasks, and ensure service delivery aligns with Cushman & Wakefield/Thomson Reuters processes. The role requires extensive experience in critical environments, strong communication, and the ability ...

People Operations & Reward, you'll oversee the day-to‐day operation of the People Operations function, ensuring a high-quality, efficient and customer‐focused service for employees and managers. Leading a team of three People Operations Coordinators and one People Operations Specialist, you'll play a key role … stakeholders across the business, provide guidance on People policies and processes, and help shape the future of People Operations through automation, system enhancements and service improvements. This role combines people leadership, operational management and project delivery, making it an excellent opportunity for an experienced People Operations professional ...

naturally curious, collaborative and comfortable working in complex environments. Essential Experience Experience working as a Business Analyst or Product Analyst within agile delivery teams. Strong requirements gathering, analysis and documentation skills. Proven ability to translate user needs into user stories, acceptance criteria and actionable product requirements. Experience facilitating workshops … Scrum, Kanban or SAFe. Experience using tools such as Jira, Confluence or GitLab. Ability to manage priorities and work effectively in fast-paced delivery environments. Excellent communication and stakeholder management skills. Desirable Experience Defence, National Security or Central Government project experience. Process modelling experience (BPMN or similar). Experience ...

ensuring the accurate, timely and controlled maintenance of client, adviser and account data across all systems. The role is accountable for delivering high-quality service, maintaining strong risk and control standards, supporting regulatory compliance and driving continuous improvement. This role plays a critical part in protecting data integrity, supporting … updates are processed accurately and within agreed SLAs. Act as an escalation point for complex cases and operational issues. Monitor team productivity, quality and service delivery. Ensure effective management of queues and backlogs. Risk, Control & Governance Maintain robust operational controls to protect client and business data. Ensure compliance with ...

remains trusted, accessible, consistent, and fit for purpose. This role is ideal for a technically strong data engineering professional who enjoys combining hands-on delivery with leadership and continuous improvement. What you will do? As our Data Engineering Lead, you will: Design, develop and maintain enterprise ETL/… forward-thinking Data & Analytics function. Success Measures Success in this role will be measured by: Reliability and performance of data pipelines and platform services. Delivery of high-quality, trusted data products. Reduction in data-related incidents and support issues. Improved data accessibility and adoption across the business. Successful implementation ...

Data Protection, Cyber Security and wider assurance activities. Managing stakeholder engagement and presenting findings, risks and recommendations to senior leaders. Supporting testing, implementation and service transition activities to ensure successful delivery of solutions. The successful candidate will have: Proven experience working as a Business Analyst within … tangible impact on healthcare services. You will work on varied and high-profile projects, engaging with senior stakeholders and helping shape the future of service delivery. ...

projects to baselined time, cost, and quality targets. Develop and maintain Project Initiation Documents (PIDs), ensuring robust cost, schedule, and resource estimation. Oversee delivery partners and suppliers, ensuring quality and contractual commitments are met. Produce and maintain detailed project schedules, managing critical paths, dependencies, and resourcing. Manage all project … regulatory requirements. Provide accurate, timely reporting to the Digital Construction Programme Manager, PMO, and governance boards. Support lessons learned and continuous improvement across the Delivery function. Essential Skills: Strong understanding of project management methodologies (Prince2 Practitioner, APM or equivalent). Skilled in MS Project, Excel, PowerPoint, and Word. Knowledge ...

integrate emerging technologies into legal practice while promoting responsible adoption and measurable business value. Key Responsibilities of the AI & Innovation Manager Support AI strategy delivery - Assist in developing and implementing the firm's AI and innovation strategy, ensuring initiatives align with business priorities and the needs of legal teams. … Innovation Manager Professional services experience - Experience within a law firm or professional services environment and a strong understanding of legal workflows and client service delivery. Strong AI knowledge - Demonstrable understanding of artificial intelligence, generative AI and emerging legal technologies, with experience delivering innovation or legal technology initiatives from concept ...

managing operational performance, strengthening vendor and customer relationships, and ensuring a consistently high-quality experience across the full lifecycle of quotes, orders, renewals, and service delivery. This role requires strong organisation, communication, and ownership, with the opportunity to develop commercially and technically while contributing to continuous improvement across processes … tracking Support customer onboarding, including ServiceTrack onboarding Act as the first point of operational escalation for customer issues Manage catalogue ownership, software and managed service renewals Support high-value and complex quotes and orders, working to grow attach rates Prepare and support QBRs and customer meetings alongside the Account ...

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics … full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will partner with product ...

clients. The Knowledge function sits at the centre of the firm's strategy, working closely with senior leadership to drive innovation, enhance client service and support lawyers across multiple jurisdictions and practice areas. Description As a Senior Knowledge Lawyer, you will play a key role in developing and delivering … help drive legal innovation, create and maintain knowledge resources, support lawyer development through training, and lead projects focused on technology adoption and improved legal service delivery. Key Responsibilities Support the development and implementation of the firm's knowledge strategy. Work alongside senior leadership to deliver a global knowledge management ...