26 to 50 of 165 Service Design Jobs in the UK

Advert Innovation Team, Falkirk Council We are looking for a Service Designer to join our Innovation team at Falkirk Council. This is a hybrid working post. You can work from home and from our local office at The Foundry in Larbert. Who are we? The Innovation team works across … Council to improve the quality, accessibility, and efficiency of services for residents and staff. We use service design and technology to: Develop innovative digital solutions that meet business and customer needs Co-design services with users using service design approaches Challenge existing processes and ways ...

Senior Service Designer Working with exceptional peers, you will play a pivotal role in the design the end-to-end service framework for a large-scale public-sector delivery. This is a high impact role with real autonomy and a considerable voice within the SMT. Please note … this is a hybrid role with very limited travel to NI. Overview of role: You will play a pivotal role in designing the service for the Equip Programme encompassing the Oracle Fusion applications (HCM, Payroll, ERP, and SCM functional modules, where the key reporting tools are OTBI, BI Publisher ...

Service Designer Permanent | Hybrid, Croydon | Home Office | SC cleared We are seeking a Service Designer to join Peregrine, supporting the Home Office on the Goods X-Ray Scanning Transformation (GXRST) Programme - a flagship initiative to modernise the UKs border screening capabilities. As a Service Designer, you will … play a key role in improving complex operational and digital services, delivering end to end service design within a challenging and evolving environment. You will focus on creating seamless, user centred services that balance critical national security requirements with the efficient and legitimate movement of people and goods. ...

Service Transition Analyst (Contract) Location: South West (Hybrid Aztec West/Bridgwater) Day Rate: £525 per day Inside ir35 Contract Type: Contract Duration: 6 Months Overview We are seeking an experienced Service Transition Analyst to lead and support the design, transition, and continuous improvement of IT services … business needs, compliance requirements, and cost expectations. You will act as a key interface between project delivery teams and IT operations, ensuring that all service introduction activities are completed to a high standard and aligned with best practice. Key Responsibilities Lead the service design and transition activities ...

Service Delivery Consultant (SC Cleared) Full Time | Hybrid (1 day per week) | London Job Summary Amber Labs are seeking a results-driven Service Delivery Consultant to join our IT project delivery team within a highly secure Central Government department. Due to the environment of the client, you must … successful deployment of new services for our clients. The candidate will need to liaise with teams across the project and the existing service, gaining a deep understanding of the existing service(s), the requirements of project, and any risks and issues which may impact the delivery. The ideal ...

Join our product design team and help deliver the next generation of digital product experiences for JPMorganChase’s Global Banking organization . As a Product Design Lead , you will be responsible for products that deliver high-value enterprise capabilities across multiple business functions. You’ll work … craft will be forward-thinking, refined, usable, and relevant to the organization’s holistic end-to-end value streams. Job Responsibilities: Lead product design initiatives, developing a deep understanding of the problem space, business needs, and user goals to achieve positive outcomes Build strong relationships with multidisciplinary teams across ...

Senior Service Designer role blending delivery, facilitation, and cross‐disciplinary leadership. Purpose‐driven work across transport, connectivity, and communications. Join a high‐impact UCD team and anchor design thinking in complex, technical environments. We’re supporting a forward‐thinking organisation in the search for a Senior Service Designer . Working across diverse, high‐stakes missions, this addition to the User-Centred Design team will be proficient in User Research, Service Design, and UX Strategy. You will lead complex discovery, translate business needs into technical understanding, and facilitate strategic change within a multidisciplinary organisation. ...

Description Bigger picture thinking. Community values. Trustworthy peers. Senior Service Innovation Lead -Cancer Patient Information Services Could be known as Senior Service Transformation Lead, Innovation Lead, Senior Project Innovation Lead. £58,000 - £64,300 plus benefits Reports to: Head of Cancer Patient Information Services Grade: M2 Directorate: Policy … much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. About the Service Development Unit and Cancer Patient Information Services We're creating a brand new Service Development Unit to innovate within our Cancer Patient Information Services ...

organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join a multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery … Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product and design teams. The Role You will work as part of a cross-functional UCD team alongside designers, product managers, and engineers to plan and deliver user research ...

Senior Service Designer (AI) Location: Basingstoke (Hybrid) We're looking for a Senior Service Designer (AI) to lead the design and delivery of AI-enabled services across a large People function. This is a high-impact role at the intersection of service design, AI, transformation … Ensuring alignment with risk, compliance and responsible AI standards Designing human-in-the-loop services with transparency and control Defining KPIs and continuously improving service performance What we're looking for Proven experience leading service design or transformation programmes Experience delivering services where AI or automation ...

looking for a User Experience Designer (Grade 4) to join our IS Projects Team, working with the Senior UX Designer to champion user-centred design across the Universitys digital applications. This is a broad role spanning the full UX lifecyclefrom research through to end designwithin the teams Service Design function, where you will follow and champion the methodology. What were looking for As a User Experience Designer, you will champion user-centred design across the University, working with stakeholders to translate complex needs into intuitive, accessible digital experiences. Youll lead user research, develop user journeys ...

looking for a User Experience Designer (Grade 4) to join our IS Projects Team, working with the Senior UX Designer to champion user-centred design across the Universitys digital applications. This is a broad role spanning the full UX lifecyclefrom research through to end designwithin the teams Service Design function, where you will follow and champion the methodology. What were looking for As a User Experience Designer, you will champion user-centred design across the University, working with stakeholders to translate complex needs into intuitive, accessible digital experiences. Youll lead user research, develop user journeys ...

looking for a User Experience Designer (Grade 4) to join our IS Projects Team, working with the Senior UX Designer to champion user-centred design across the Universitys digital applications. This is a broad role spanning the full UX lifecyclefrom research through to end designwithin the teams Service Design function, where you will follow and champion the methodology. What were looking for As a User Experience Designer, you will champion user-centred design across the University, working with stakeholders to translate complex needs into intuitive, accessible digital experiences. Youll lead user research, develop user journeys ...

looking for a User Experience Designer (Grade 4) to join our IS Projects Team, working with the Senior UX Designer to champion user-centred design across the Universitys digital applications. This is a broad role spanning the full UX lifecyclefrom research through to end designwithin the teams Service Design function, where you will follow and champion the methodology. What were looking for As a User Experience Designer, you will champion user-centred design across the University, working with stakeholders to translate complex needs into intuitive, accessible digital experiences. Youll lead user research, develop user journeys ...

looking for a User Experience Designer (Grade 4) to join our IS Projects Team, working with the Senior UX Designer to champion user-centred design across the Universitys digital applications. This is a broad role spanning the full UX lifecyclefrom research through to end designwithin the teams Service Design function, where you will follow and champion the methodology. What were looking for As a User Experience Designer, you will champion user-centred design across the University, working with stakeholders to translate complex needs into intuitive, accessible digital experiences. Youll lead user research, develop user journeys ...

Working for a very high-growth, industry-leading digital business, the Lead Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Lead Service Designer will … responsible for: Owning end-to-end service design strategy across complex customer journeys Identifying pain points across app, service and operations Designing and implementing measurable improvements Leading cross-functional initiatives from discovery to delivery Blending automation, AI and human support into seamless journeys Clearly defining and tracking ...

Description Service Design & Transition Manager Location:Telford Hybrid (2 days onsite per month)Day Rate:Up to £490/day inside IR35Clearance:Active SC Clearance requiredSector:Public Sector Overview We are looking for aService Design & Transition Managerto support end-to-end service design and transition ...

Cleared Service Designer - £550 to £600 per day - SC Clearance Required. Our client is undertaking a major transformation across its Product and Service Domain, including the development of six strategic service lines. They are looking for an experienced SC-cleared Service Designer to support … week Discovery phase engagement. The successful candidate will help map complex end-to-end journeys, identify service improvements, and design seamless experiences across people, processes, systems, and data. This role will operate at a strategic level, contributing to enterprise-wide service transformation within a multidisciplinary delivery team. ...

Role: NOC Service Design Specialist (Fixed-Term Contract) Location: Hybrid 3 days onsite Milton Keynes Clearance: Current SC Clearance required (Eligible for DV) Overview Ten10 is seeking an experienced NOC Service Design Specialist to support a critical government client. You will be responsible for designing effective ...

between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help ...

Description Enterprise Architect/Service Design Specialist Contract: 12 months | IR35: Inside IR35Location: London or Gloucester My client, a leading technology company ,is looking for an experienced Enterprise Architect/Service Design Specialist to support a high-profile defence programme. Key Responsibilities Deliver enterprise architecture … service design for complex, secure environments Produce production-ready HLD and LLD architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security ...

Enterprise Architect/Service Design Specialist Contract: 12 months | IR35: Inside IR35 Location: London or Gloucester My client, a leading technology company ,is looking for an experienced Enterprise Architect/Service Design Specialist to support a high-profile defence programme. Key Responsibilities Deliver enterprise architecture … service design for complex, secure environments Produce production-ready HLD and LLD architecture artefacts Lead workshops and design activities, shaping end-to-end digital services Model architectures and services using Sparx Enterprise Architect Apply user research and data to improve service journeys and outcomes Support security ...

front-to-back architectural integrity of the platforms, ensuring seamless integration between Portfolio Management Systems (PMS) and accounting frameworks. Key Responsibilities: Systems Evolution: Design and oversee the implementation of front-to-back architecture covering PMS, IBOR (Investment Book of Record), and ABOR (Accounting Book of Record). Operational Lifecycle … Architect robust solutions for complex investment events, including Capital Calls, distributions, and multi-tier fund structures. Service Design: Lead and participate in Service Design workshops to translate business requirements into scalable, resilient technical blueprints. Output Leadership: Drive the creation of high-quality architectural artifacts (HLDs, LLDs ...

internal AI assistants) that meet consumers where they already work. We want someone who leads with problems, not solutions — who brings deep UX and service design expertise, has built catalog or marketplace products at scale, and can articulate how intelligent discovery evolves in an agentic AI world. What … data, publishing velocity, discovery-to-integration conversion, repeat usage, and governance compliance . Own the full lifecycle from problem discovery → delivery → adoption → iteration. Design a World-Class Discovery Experience Lead the UX and service design vision — intuitive, fast, and delightful across all touchpoints. Build rich dataset pages ...

February 2026 As a UX Manager/UX Lead, you will take a central role in shaping, embedding, and maturing User‐Centred Design (UCD) practices across several large‐scale programmes. This is a genuine greenfield opportunity where you will help define the standards, frameworks, and ways of working that … will underpin a new UCD capability from day one. You will influence how research, service design, accessibility, and usability practices are adopted across the organisation, ensuring that UCD becomes a core part of the delivery approach rather than an afterthought. In addition to providing strategic direction, you will ...