26 to 50 of 718 Service Design Jobs in the UK

Adecco are recruiting on behalf of a London Borough Council for an experienced Senior Service Designer to join their Insight & Innovation Team. Location: Barking Rate: TBC Contract: Temporary Assignment Hours: Full Time This is an exciting opportunity to play a key role in transforming public services through user-centred … design, digital innovation, and evidence-based decision making. Working at the heart of the organisation, you'll collaborate with senior stakeholders, multidisciplinary teams, and residents to design services that improve outcomes and deliver meaningful change. About the Role As a Senior Service Designer, you will lead service ...

Service Design Lead 🏡 Hybrid (Leeds - Twice a month) 💰 Salary up to £85k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team here … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing ✨ Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right ...

creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Service Architect at any of our main UK sites, where you will have the opportunity to work with cutting-edge technology in partnership with some … most brilliant minds. The Role As a Senior Service Architect, you will be working in a both internal and customer facing role working across QinetiQ’s service portfolio designing the service wrapper to provide service support and management for customer solutions and managed service propositions ...

will include: Conducting research and analysis to understand user needs, pain points, and behaviours across large and complex journeys.Collaborating with stakeholders to define measurable service goals and objectives.Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate … service experience.Integrating design decisions across the multiple layers involved in delivering and running a service, including people, process, policy, legal, data, technology etc.Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals.Facilitating workshops and co-design ...

future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Telford, Birmingham, Bristol, London# Lead Service DesignerAt Capgemini, we partner with clients to build the future of their services, organisations, and customer experiences. As a Lead Service Designer … Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. You will work across complex ecosystems — spanning business, policy, people, and technology — transforming ambiguity into clarity and direction.As a Lead, you will guide multidisciplinary teams, influence and guide ...

Location: London (hybrid working 60/40) Duration: 6 months + Vetting: SC secuirty clearance will be required Essential Proven experience as a Service Architect and Service Designer in complex IT or infrastructure environments Strong working knowledge of ITIL service management principles Experience designing and implementing services … within ServiceNow Demonstrated experience developing: Service Design Packages SLA/OLA/KPI frameworks Multi-supplier service models Experience operating in project-to-BAU transition environments Experience designing end-to-end, user-centred service experiences, not solely process-based models Ability to translate user needs ...

Service Design & Transition Lead 6 Month Contract Hybrid working - 2 days on site in Worcester Up to £600 per day A major customer experience transformation programme requires an experienced Service Design & Transition Lead to shape, design and transition a new Salesforce-based customer platform into … live service. Working across business, technology and operational teams, you'll define the future operating model, establish support and service frameworks, lead transition activities and ensure a seamless move from programme delivery into BAU support. This is a high-profile assignment involving a new Salesforce CRM, SAP integrations ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that seamlessly combine ...

Lead Service & UX Designer – Tangity – Part of NTT DATA Lead Service Designer As a Lead Service Designer with UX ability, you will help to further develop our Customer Experience and Service Design capabilities, into a core offering that will place us firmly in the first … tier of providers in these areas. You will collaborate with our Tangity Leadership, Design team, NTT Data Client Services and PM’s and with our consulting colleagues in NTT DATA. To shape proposals and engagements and will work closely with best-in-class experience design and technology teams ...

summary Help shape the future of weight management services in Wales. We're looking for a Senior Service Designer to join a national transformation programme supporting the delivery of Healthy Weight: Healthy Wales and MyPath Cymru. You'll work as part of a multidisciplinary team alongside user researchers, content … designers, interaction designers, clinicians, digital specialists and programme colleagues to design and improve services that are accessible, inclusive and centred on people's needs. This is an opportunity to influence how weight management services are designed and delivered across Wales. You'll use evidence, insight and collaboration to understand ...

experienced Service Manager looking to broaden your service design expertise in high-profile, secure client environments where precision matters? or do you already have service design experience and want a fresh challenge? Joining our established Service Management team as a Service Design … designing end-to-end services for distinguished client accounts operating within secure environments. You’ll work closely with Solution Architects, project teams and service leaders to turn requirements into robust, scalable service models – ensuring services are designed right first time and are ready for successful delivery and operation. ...

BETA This is a new website - your feedback is welcomed to help us improve it. Main area User Research and Service Design Grade Band 7 Contract Fixed term: 12 months (12 months with possibility to extend to 18) Hours Full time - 37.5 hours per week … Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers. Important Note for vacancies offered on a fixed-term or secondment basis. Individuals who hold permanent (substantive) employment ...

Role As a Senior Service Consultant, you will provide subject‐matter expertise (SME) across QinetiQ’s full‐service portfolio, focused on leading and contributing to Bid and Pre‐Bid activities. This includes shaping high quality bid responses, integration, and management requirements are fully understood, articulated, and aligned … customer expectations. Day‐to‐day, you will be working collaboratively with customer‐facing teams designing and delivering service integration, support, and management models throughout the full‐service lifecycle. A key part of the role is engaging directly with the Ministry of Defence and wider government stakeholders, and associated ...

Farringdon, Croydon or Sittingbourne hybrid working available Ref: 286 Were looking for a motivated and capable individual to join our team as a Transformation Service Designer . At Southern Housing, we are committed to delivering outstanding services for our residents, driving innovation and achieving our transformation ambitions, and this … role plays a key part in making that happen. Reporting to the Service Design Manager, you'll be responsible for designing end-to-end services that improve outcomes for residents, deliver efficiencies and support the delivery of Southern Housing's Transformation Plan. You'll work closely with Business ...

Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders ...

creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Service Consultant at either our Bristol or Malvern site, where you will have the opportunity to work with cutting edge technology in partnership with some … most brilliant minds.The RoleAs a Senior Service Consultant, you will provide subject matter expertise (SME) across QinetiQ’s full-service portfolio, focused on leading and contributing to Bid and Pre Bid activities. This includes shaping high quality bid responses, integration, and management requirements are fully understood, articulated ...

Where should we operate support, at what scale, and at what cost, across a rolling multi-year horizon? How do we architect frontline service design to be AI-ready as frontline tooling evolves, deliver best-in-class customer experience, and remain cost-efficient? How do we manage … continuously improving headcount efficiency through automation and org redesign? This is a permanent leadership role. The person in this seat will own network strategy, service design and workforce management as a continuous discipline, embedding deeply into Wolt, Roo and DoorDash technology stacks, building and refreshing the financial ...

looking for an IT Service Transition & Design Manager to play a key role in ensuring new and changing technology services are successfully designed, delivered and embedded into our business. This is a great opportunity to sit at the heart of technology delivery and operational excellence, making sure services … built to deliver a great experience for our colleagues and customers long term. You’ll lead end-to-end service transitions, from planning and readiness through to go-live and early-life support, while also shaping how services will operate once they move into Business as Usual. ...

Cleared Service Designer | Central Government | Up to £540 per day | Inside IR35 We are seeking an experienced SC Cleared Service Designer to join a high-profile Central Government programme on an initial 4-month contract . Working within a multidisciplinary agile team, you will play a key role … designing and improving end-to-end public services, ensuring they meet user needs, business objectives and GDS standards. Key Responsibilities Lead service design activities across complex digital and business transformation programmes. Map and design end-to-end services, identifying pain points, opportunities and improvements. Facilitate workshops with ...

Cleared Service Designer Central Government Up to £540 per day Inside IR35 We are seeking an experienced SC Cleared Service Designer to join a high-profile Central Government programme on an initial 4-month contract . Working within a multidisciplinary agile team, you will play a key role … designing and improving end-to-end public services, ensuring they meet user needs, business objectives and GDS standards. Key Responsibilities Lead service design activities across complex digital and business transformation programmes. Map and design end-to-end services, identifying pain points, opportunities and improvements. Facilitate workshops with ...

Service Design & Transition Specialist – Contract (6–12 Months) Location: UK (Remote with regular on-site travel) Contract: Initial 6–12 Months Start: Immediate We’re looking for an experienced Service Design & Transition Specialist to support a key client on an exciting contract assignment. This role offers … opportunity to lead the transition of a critical project into Business-as-Usual (BAU) support while designing a repeatable Service Design & Transition framework that will support future programmes across the organisation. What You’ll Be Doing Lead the successful transition of a live project into BAU support. Review ...

Local Authority client in Greater London is looking to appoint a talented Senior Service Designer on a Contract basis. The role will support service design project work through the entire design process, from user research to creating and testing new solutions using prototypes and supporting … strategic direction and delivery of services at scale. About the role: Based in London (Hybrid - 2-3 days on site): Lead service design activity within cross-cutting digital transformation projects Apply service design expertise across agile and multidisciplinary teams, working closely with developers, business analysts, user ...

Local Authority client in Greater London is looking to appoint a talented Senior Service Designer on a Contract basis. The role will support service design project work through the entire design process, from user research to creating and testing new solutions using prototypes and supporting … strategic direction and delivery of services at scale. About the role: Based in London (Hybrid - 2-3 days on site): Lead service design activity within cross-cutting digital transformation projects Apply service design expertise across agile and multidisciplinary teams, working closely with developers, business analysts, user ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester WaveTM Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health … information, visit WPP.com. Lead Content Strategist needed on a contract basis to join our VML Enterprise Solutions’ Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy in London. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join ...