126 to 150 of 164 Service Design Jobs in the UK

Successful Programmes), PRINCE2, APMQ, or Agile Scrum Master. Soft Skills: Exceptional leadership, conflict resolution, and communication skills to navigate complex organizational structures. Familiarity with Service Design principles and Azure/Dynamics capabilities strongly desirable. Where and how you'll work: Hybrid working (2 days office, 3 remote) Right ...

Savanta or similar customer research and insight platforms. Experience leading customer-centric culture or behavioural change initiatives. Exposure to customer proposition, journey transformation or service design. Experience working within large, matrixed and highly regulated organisations. Personal Attributes Strategic thinker who can connect customer insight with wider commercial priorities. Strong ...

team, you'll create clear, accessible and user-centred content that helps users complete complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Product Managers and Developers to ensure content meets user needs while aligning with the Government Service Standard. This … excellent opportunity to join an established Capgemini delivery team supporting one of the Home Office's key transformation programmes. Key Responsibilities * Design, write and iterate user-centred content for digital services * Develop content that is clear, concise, accessible and meets GDS standards * Work closely with User Researchers to understand ...

team, you'll create clear, accessible and user-centred content that helps users complete complex government services. You'll collaborate closely with User Researchers, Service Designers, Interaction Designers, Product Managers and Developers to ensure content meets user needs while aligning with the Government Service Standard. This … excellent opportunity to join an established Capgemini delivery team supporting one of the Home Office's key transformation programmes. Key Responsibilities * Design, write and iterate user-centred content for digital services * Develop content that is clear, concise, accessible and meets GDS standards * Work closely with User Researchers to understand ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … shape and deliver initiatives and product features grounded in clear business needs, high-quality user experience, and measurable value.The role partners closely with engineering, design, data and delivery colleagues to ensure solutions are feasible, usable, valuable and adopted. Main Responsibilities include: Define product vision and strategy, creating clear product ...

Knowledge of Informatica MDM, Google Cloud Platform (GCP) and batch/real-time data processing (or similar technologies). Experience in data governance, operational service design and data quality. Excellent stakeholder management and leadership skills with the ability to influence across business and technology. ...

turn complex IoT data into reliable, usable product capabilities • Build and evolve APIs, services, and data models that support real-time tracking at scale • Design and implement user interfaces where clarity and usability are critical, without being limited to front-end concerns • Collaborate directly with customers to understand operational … frontend, backend, and data layers to keep the platform robust, scalable, and maintainable • Make pragmatic backend changes where needed — improving performance, data access, or service design • Write production-ready code with strong testing, monitoring, and error handling • Participate in architectural decisions, balancing speed of delivery with long-term ...

Role: Service Designer Client: Consultancy, Public Sector Rate: £475/d (Outside IR35) Start date: 1st September Length: 3-6 months Location: Remote; occasional workshops in London We’re recruiting for consulting business who are hiring for a Service Designer to work on a public sector discovery project. … considered for this opportunity, candidates must have recently worked on service standard assessed UK public sector projects and must be UK based with full right to work. Candidates should have experience of: Conducting user and stakeholder research to understand needs and behaviours. Mapping end-to-end customer journeys ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … delivering Government digital services and GDS assessments Accountable for end-to-end technical delivery of government digital projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing ...

play a key role in the evolution of the procurement function, working directly with senior stakeholders including the CTO and Heads of Department to design and deliver sourcing strategies across a broad IT spend portfolio. You'll lead end to end procurement activity covering software, SaaS, cloud, cyber security … category strategies and identifying cost-saving opportunities. Managing supplier relationships and performance. Partnering with senior stakeholders to drive commercial value. Supporting procurement transformation and service improvement initiatives. Prioritising a varied pipeline of procurement activities in a fast-changing environment. Skills/Experience- Proven IT procurement and strategic sourcing experience. ...

play a key role in the evolution of the procurement function, working directly with senior stakeholders including the CTO and Heads of Department to design and deliver sourcing strategies across a broad IT spend portfolio. You'll lead end to end procurement activity covering software, SaaS, cloud, cyber security … category strategies and identifying cost-saving opportunities. Managing supplier relationships and performance. Partnering with senior stakeholders to drive commercial value. Supporting procurement transformation and service improvement initiatives. Prioritising a varied pipeline of procurement activities in a fast-changing environment. Skills/Experience- Proven IT procurement and strategic sourcing experience. ...

provide cover for existing Business Analysts while they are on leave Ensure the business remains closely involved throughout, particularly where Oracle Fusion configuration or design decisions are being made Essential Experience Strong business-process or service-design experience gained within Higher Education Proven experience working ...

Cleared & Clearable Service Designer- Outside IR35 - 3 months+ Remote (UK) Looking for a number of experienced Service Designers who are SC Cleared or Clearable, with demonstrable experience delivering user-centred design within UK Central Government environments. Experience designing end-to-end services within UK Government environments, following … GOV.UK and GDS Service Standard principles. Skilled in mapping user journeys, service blueprints, and improving user-centred services. Strong understanding of accessibility, inclusive design, and compliance with WCAG 2.1 AA standards. Ability to work with multidisciplinary teams (policy, delivery, design, and technical) to ensure services meet ...

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate and Senior) to help deliver innovative digital solutions to a number … home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 2yrs+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived ...

citizens. The successful candidate will bring strong experience delivering user research within Central Government or Defence environments, alongside a thorough understanding of Government Digital Service (GDS) standards and best practices. You'll work closely with multidisciplinary teams to ensure user needs drive product and service decisions throughout … delivery lifecycle. Key Responsibilities Plan, design and conduct user research across discovery, alpha, beta and live phases. Apply a range of qualitative and quantitative research methodologies, including interviews, usability testing, surveys and workshops. Collaborate with Product Managers, Service Designers, Business Analysts, Content Designers and Delivery teams. Analyse ...

experienced User Researcher to join a high-performing digital team delivering impactful public services. This role offers the opportunity to influence the design and delivery of services used by millions of citizens, ensuring decisions are driven by genuine user needs and aligned with GDS standards and best practice . … Essential Requirements Active SC Clearance (must be current and transferable) Proven experience working within Central Government Strong knowledge of GDS Service Manual principles and practices Extensive experience planning, conducting and analysing user research Experience working within agile, multidisciplinary teams Excellent stakeholder management and communication skills Key Responsibilities Plan ...

client and partner organisations. A key outcome of this project is to support more consistent processes, improved transparency and reporting, and a more sustainable service model for handling correspondence, including Freedom of Information requests (FOIs), Parliamentary Questions and Ministerial and general correspondence As a Senior User Researcher, you will … undertake work that supports teams to design policy and services, so that we can design services that work well for people and achieve policy intent. You will work with the team to develop a shared understanding of the people who use the service and what they need. ...

Contract Service Designer Hybrid working out Bristol HQ (Ad hoc travel per month) SC clearance is essential Up to £62 p/h Inside IR35 Short term contract (1-3 months) Are you an experienced security cleared Service Designer looking to lead the design of complex … services supporting critical missions? We are looking for a security cleared Service Designe r to join a growing UCD team, providing click apply for full job details ...

will sit within a multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services. The successful candidate may support a number of service areas, including Digital Notebooks, Manage Appointment Booking, and Restoring Order … Control Key Responsibilities * Plan and conduct user research across digital services and products * Identify user needs, behaviours, pain points and opportunities for improvement * Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research * Analyse research findings and translate them into clear, actionable insights ...

practice. This is an ideal role for someone who enjoys solving complex process problems through clean code, automation, and modern engineering practices. Key Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

kind of work where clear, accessible content genuinely changes outcomes for the people using it. You'll work alongside user researchers, interaction designers, and service designers to shape services from discovery through to live. Content design here means more than writing. You'll be making decisions about what … what difference it made. Strong candidates will have experience working on real digital products and services, deep familiarity with user-centred design practice, and a track record of collaborating closely with researchers, designers, and stakeholders. You'll be comfortable in a fast-paced delivery environment, pragmatic about balancing user ...

recruitment agencies, please. You must be UK based. We cannot provide visa sponsorship. Previous experience working as a SOC Manager within a Managed Security Service Provider (MSSP) is mandatory. Applications that do not meet this requirement will not progress. Overview: 💰 Salary: £75,000+, depending on experience. 🏖️ Holiday: 24 days … services across a portfolio of clients. You will lead SOC Analysts, maintain operational quality and act as a senior client contact. You will own service performance, incident escalation, detection coverage and continuous improvement. This is not a role where you simply supervise an alert queue. You must understand ...

across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure requirements. Identify capacity risks, performance issues and potential service impacts, recommending appropriate mitigation. … Support live operational issues, providing capacity and performance analysis during incidents and service outages. Manage demand, risk, incident, problem and change activities through established ITSM processes. Provide technical input into infrastructure projects, architecture and service design. Support continuous improvement of capacity and performance management processes, tools and reporting. ...

ability to translate meaningful strategy into effective implementation We expect our Principal Product Managers to bring all of this and to enthuse our design teams and clients with the same passion.The successful candidate will lead the Product Management aspects of one or more of our client engagements while overseeing … bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often ...

quality outputs aligned to customer and transformation objectives. Coach and develop team members, building capability in customer-centred analysis, requirements gathering, journey mapping and service design. Manage team priorities and workload to ensure focus on agreed objectives and successful delivery. Assess ideas and improvement opportunities from users and stakeholders … including pilots, cutovers, issue management and post-implementation review. Contribute to the use of business analysis and process modelling tools and techniques to support service improvement. Manage relationships with third-party telephony suppliers, ensuring successful delivery of customer-focused change initiatives through effective requirements management, testing, financial oversight ...