26 to 50 of 62 Service Desk Analyst Jobs in England

Service Desk Analyst – AV Division

Hiring Organisation
Clarify Consultancy Ltd
Location
Warrington, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You’ll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. ...

Service Desk Support Analyst

Hiring Organisation
FRP Group
Location
Brentwood, Essex, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This … role is critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other ...

Service Desk Analyst

Location
Hursley, England, United Kingdom
Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment. Excellent customer service and communication skills. Strong … troubleshooting and problem-solving abilities. Experience using an IT Service Management (ITSM) tool. Ability to prioritise workload and manage multiple tasks. Good written and verbal communication skills. Strong attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have ...

Service Desk Analyst

Hiring Organisation
Experis
Location
Hampshire, South East, United Kingdom
Employment Type
Contract
Contract Rate
£318 - £319 per day
Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment. Excellent customer service and communication skills. Strong … troubleshooting and problem-solving abilities. Experience using an IT Service Management (ITSM) tool. Ability to prioritise workload and manage multiple tasks. Good written and verbal communication skills. Strong attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have ...

Service Desk Analyst

Hiring Organisation
Robert Walters
Location
Norwich, Norfolk, United Kingdom
Employment Type
Full-Time
Salary
£80.00 - £100.00 per day
Urgently seeking x 2 contract Service Desk Analysts to join a busy IT support team based in Norwich. This is an excellent opportunity for candidates with strong customer service and 1st line IT support experience who are available to start immediately. Service Desk Analyst … Responsibilities Provide first-line IT support to end users. Deliver customer-focused information, advice, and technical assistance. Log, troubleshoot, and resolve technical incidents and service requests. Escalate complex issues where required. Maintain accurate records within the service management system. Support users across a range of hardware, software ...

Lead Service Desk Analyst

Hiring Organisation
ROTORK PLC
Location
Bath, Somerset, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role … supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation click apply for full job details ...

Service Desk Analyst

Hiring Organisation
Experis
Location
Hampshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 318 - 319 Daily
Service Desk Analyst Duration: 12 months expected Location: 5 days a week in Hursley Clearance: SC is required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment click apply for full job details ...

Service Desk Analyst

Hiring Organisation
Belmont Recruitment
Location
Norwich, Norfolk, United Kingdom
Employment Type
Contract
Contract Rate
GBP 17 Hourly
Belmont Recruitment are currently seeking an experienced Service Desk Analyst for a temporary opportunity in the Norwich area. This is initially a three-month assignment, working 37.5 hours per week, Monday to Friday. Overview: The successful candidate will provide first-line IT support, acting as the main … point of contact for IT incidents, service requests and technical queries. You will investigate, diagnose and resolve issues across hardware, software, applications and networks, ensuring incidents are handled efficiently and within agreed service levels. Main Duties: Provide first-line IT support for incidents, service requests and technical ...

Service Desk Analyst

Hiring Organisation
Belmont Recruitment
Location
Norwich, Norfolk, United Kingdom
Employment Type
Contract, Temporary
Salary
£17/hour
Belmont Recruitment are currently seeking an experienced Service Desk Analyst for a temporary opportunity in the Norwich area. This is initially a three-month assignment, working 37.5 hours per week, Monday to Friday. Overview: The successful candidate will provide first-line IT support, acting as the main … point of contact for IT incidents, service requests and technical queries. You will investigate, diagnose and resolve issues across hardware, software, applications and networks, ensuring incidents are handled efficiently and within agreed service levels. Main Duties: Provide first-line IT support for incidents, service requests and technical ...

Principal Service Desk Analyst - Remote & Mentorship

Location
Leeds, England, United Kingdom
Methods Business and Digital Technology Limited in Leeds is seeking a Principal Service Desk Analyst to drive advanced problem resolution across the IT environment, coordinating with internal and external resources and leading service desk projects. You will mentor junior analysts, deputise for the Service Desk Manager during peak periods, and ensure timely responses to incidents while maintaining SLA awareness and high customer satisfaction. #J-18808-Ljbffr ...

IT Service Desk Analyst

Hiring Organisation
LM RECRUITMENT SOLUTIONS LTD
Location
Hereford, Herefordshire, West Midlands, United Kingdom
Employment Type
Temporary, Work From Home
Salary
£28,000
Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using … Good working knowledge of Active directory and Exchange 2016 Responsibilities: To be part of the team logging the 60000 calls made to the ICT Service Desk annually To be part of the team undertaking 1st line support in resolving the 60000 incidents logged annually, working to established ...

IT Service Desk Analyst

Hiring Organisation
DFS Head Office
Location
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
About the role As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered … onsite role that will involve working weekends on a rota Were looking for someone who has At least 12 months experience in a Service Desk or end-user support role Active Directory experience, basic user setup and administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows ...

Senior Service Desk Analyst — Resolution & Mentoring

Location
Manchester, England, United Kingdom
Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The role involves escalation handling, proactive monitoring, and collaboration with internal and external IT teams to ensure timely service restoration. … successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and deputise for the Service Desk Manager as #J-18808-Ljbffr ...

Principal Service Desk Analyst – Flexible/Remote

Location
Greater London, England, United Kingdom
Methods Business and Digital Technology Limited is seeking a Principal Service Desk Analyst to resolve complex incidents across the IT lifecycle. You will coordinate responses, monitor resolutions, and escalate as needed while guiding junior colleagues and deputising for the Service Desk Manager during high workload ...

SC-Cleared Service Desk Analyst — 12-Month Role (Hursley)

Location
Hursley, England, United Kingdom
Experis - ManpowerGroup is seeking a Service Desk Analyst in Hursley for a 12-month contract. The role involves delivering frontline IT support, logging incidents, and coordinating with IT teams to restore service quickly. The position offers a daily rate of £318 inside IR35 umbrella, with five … days a week on-site at the location. Candidates should have experience in service/help desk, strong customer service and troubleshooting skills, and familiarity with ITSM tools. #J-18808-Ljbffr ...

End User Support Analyst II — Service Desk Expert

Location
Greater London, England, United Kingdom
Sompo Holdings, Inc. is seeking a Service Desk Analyst II to join the End User Support Services Desktop Support team in London. You will manage tickets, install and image PCs, and troubleshoot end-user hardware/software. The role supports Webex events and user provisioning, with documentation … vendor liaison responsibilities. The position requires 4+ years in a service desk, expertise with Windows 11, Office 365, AD/Exchange, and strong customer service skills. #J-18808-Ljbffr ...

IT Service Desk Analyst

Hiring Organisation
LM RECRUITMENT SOLUTIONS LTD
Location
Hereford, Herefordshire, United Kingdom
Employment Type
Temporary
Salary
GBP 28,000 Annual
Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using ...

Service Desk Analyst

Hiring Organisation
Sopra Steria
Location
Gloucester, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
25 days holidays, 6% Contributory pension, 4 x life Insurance
Join a high-performing IT Service Desk team supporting the delivery of critical services across a range of Defence customer environments. Working at the heart of service operations, you will help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex … technology estates. As part of our Service Management function, you will play a key role in managing incidents and service requests, coordinating hardware procurement, and producing service reporting that supports operational performance and service excellence. Working closely with technical teams, suppliers, and stakeholders, you will help ...

IT Support Engineer / Service Desk Analyst

Hiring Organisation
AWD Online
Location
Taunton, Somerset, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following … roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, T click apply for full job details ...

Service Desk Analyst (Birmingham)

Location
Birmingham, England, United Kingdom
currently recruiting for a Service Desk Analyst in Birmingham. Pay rate: 250-325 per day. Contract duration: Temporary ongoing Department: IT &Technology Purpose: This role will provide you the opportunity to work at the forefront of national security and public safety to help keep our communities safe. … understanding of Cisco VoIP and video conferencing would be ideal, but core technical skills. You’ll also need an analytical mind-set, a customer service focus, excellent written and verbal skills and a natural ability and desire to help others. Essential Skills Customer Service Experience Knowledge of common ...

Service Desk Analyst (First Line) - Norwich, UK

Hiring Organisation
Randstad Digital
Location
Norwich, Norfolk, United Kingdom
Employment Type
Contract
Contract Rate
GBP 10 - 13 Hourly
Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems click apply for full job details ...

Service Desk Analyst (First Line) - Norwich, UK

Hiring Organisation
Randstad Technologies
Location
Norwich, Norfolk, United Kingdom
Employment Type
Full-Time
Salary
£10.00 - £12.71 per hour
Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with ...

Service Desk Analyst (First Line) - Norwich, UK

Hiring Organisation
Randstad Digital
Location
Norwich, Norfolk, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
£10 - £12.71 per hour
Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with ...

Hybrid Service Desk Analyst — 2nd Line IT Support (O365)

Location
Greater London, England, United Kingdom
Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Public Sector ICT Service Desk Analyst – Contract

Location
Esher, England, United Kingdom
Civic Recruitment Limited is seeking an ICT Service Desk professional to provide high-quality support for Windows 11, Microsoft 365, Teams, and SharePoint across 400+ end users in a local authority environment. You will install and maintain laptops, mobile devices, and peripherals, manage user access, and assist with … administration and vendor coordination. The role requires prior ICT service desk experience, strong communication skills, and a willingness to work a shift rota across multiple #J-18808-Ljbffr ...