51 to 73 of 73 Service Management Jobs in the West Midlands

various products and services across the organisation to support;- Patient and Donor Care: Enabling access to relevant patient/donor information for healthcare professionals. Service Management: Improving services and supporting decision-making for a broad spectrum of services including logistics, manufacturing and genomics. Data Analysis: Identifying trends, predicting … understanding the quality of care being delivered. Research and Development: About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine ...

Engineering & Cloud Migrations Implement network designs provided by Global Network Architecture teams. Execute enterprise rollouts for Software-Defined WAN (SD-WAN) and Secure Access Service Edge (SASE) architecture. 4. Network Security & Compliance Execute lifecycle patching, firmware updates, and vulnerability remediation across all network hardware. Conduct automated and manual configuration … governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL® Foundation Certification in IT Service Management. Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays ...

programme of change, or across multiple projects. You’ll provide clear ownership of IT deliverables and help ensure solutions meet business requirements and IT service standards. Working with project managers, IT service owners, release managers, delivery teams, suppliers and stakeholders across the business, you’ll define milestones … Experience of leading/driving major/complex IT delivery projects and teams and track record of successful IT project delivery in an IT Service environment. Demonstrable experience of leading and developing multidisciplinary teams through effective coaching, performance management and talent development, creating a collaborative culture that delivers ...

responsible for the force’s adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today.The ...

self-motivated, and committed to delivering high-quality service. Ongoing training and development will be provided to support your professional growth. The role involves: Service and maintain Access Control, Intruder Alarms, CCTV, Fire Alarms and Networking systems Demonstrate a willingness to undertake fire alarm training and develop into … engineer Provide support with the commissioning of systems, when required Ensure client satisfaction is achieved before leaving site by delivering a high standard of service Accurately complete all required documentation, including timesheets, and job reports, using the Company's service management system Deliver an outstanding level ...

Role Overview We are seeking an experienced and customer-focused Audio Visual Preventative Maintenance Engineer to join our Service and Support team. You will be responsible for delivering planned preventative maintenance (PPM), system health checks, service inspections, firmware updates, and lifecycle recommendations across a diverse portfolio … digital workplace technologies perform to the highest standards. Key Responsibilities Preventative Maintenance Carry out scheduled preventative maintenance visits to client sites in accordance with service contracts and agreed SLAs. Perform detailed inspections and operational testing of AV, VC, and UC systems. Check system performance, signal integrity, audio quality, video ...

users, resolving hardware, software and connectivity issues quickly to ensure continuous business operations. Log, track and manage all incoming technical issues using the IT service-management system, escalating complex problems when necessary. Set up, configure and maintain vital workplace hardware including laptops, desktops, tablets, printers and scanners. Manage … other related equipment. Proven ability to diagnose basic technical issues and a structured approach to problem-solving in a fast-paced environment. Strong customer service skills with the unique ability to explain technical concepts clearly to non-technical staff. Able to work independently, manage competing priorities and recognise exactly ...

responsible for the force’s adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary - they underpin policing today. ...

responsible for the force's adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today.The ...

TerraQuest Solutions Ltd in Birmingham is seeking a Change and Release Manager to join our Service Management team within an ITIL framework. You will deliver end to end release and change management across the business, including the Planning Portal and external services, with daily liaison to delivery ...

application issues Delivering system upgrades, releases and configuration changes Working with third-party software providers and internal stakeholders Assisting with application integrations and data management Contributing to continuous improvement initiatives across the applications estate Producing technical documentation and sharing best practice Ensuring systems remain secure, reliable … speak with people who have experience of: Supporting enterprise or line-of-business applications SQL and database querying APIs and systems integration IT Service Management tools (Jira, Helix, ServiceNow or similar) Application configuration and troubleshooting Strong communication skills and a customer-focused approach What's on offer? Excellent ...

Work from home/Telford Duration: 6 months initially This senior-level role sits within a Backup team responsible for the provision of Managed Service & Project activities. The team provides support to the Backup solutions on the Live, Development & Test environments as well as performing all Change & Project work. … restore technologies. Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management. Use and support of Veritas NetBackup software and storage appliances. Use and support of backups ...

requirements from BA’s and Stakeholders into effective solutions Technologies it’s useful to know include: Laravel, C#, Knockout.js Bonus points forexposure to IT service management tools such as ServiceNow and experience working within a fast-paced SME environment What you’ll get Salary … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right ...

Lead a specialist engineering team supporting some of the UK's most advanced manufacturing facilities. This isn't a high-volume service management role. We're looking for an experienced engineering leader to coordinate a small team of highly skilled Field Service Engineers supporting complex industrial plant … aerospace, automotive, heavy engineering, process plant or industrial automation, we'd like to hear from you. The Role You'll plan and coordinate service activities, support engineers with technical issues, work closely with major manufacturing customers and develop engineering solutions for repairs, upgrades and improvement projects. You'll also ...

stakeholders. Excellent attention to detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you’ll get Salary: £55,000 - £65,000 for experienced … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right ...

Lead a specialist engineering team supporting some of the UK's most advanced manufacturing facilities. This isn't a high-volume service management role. We're looking for an experienced engineering leader to coordinate a small team of highly skilled Field Service Engineers supporting complex industrial plant ...

standards in line with the audit plan approved by the AXA UK&I Audit Committee Maintaining a network of key business relationships with relevant management and staff across AXA UK&I Applying audit standards and methodology during audits, as well as providing ideas and input to the continuous improvement … such as CISA, CISM, ITIL are desirable Comprehensive experience in an audit or control function Excellent knowledge of established IT disciplines, such as security, service management, operational resilience and emerging technologies and trends Good understanding of data analytics techniques and tools Significant knowledge of audit practices and techniques ...

ensuring secure, scalable, and standardised delivery with governance and automation. The role requires senior technical depth, excellent communication, and a strong ITIL v4-aligned service management mindset, with leadership #J-18808-Ljbffr ...

experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc., together with other preferred technologies; Full understanding of ITIL and service management principles and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture; Full understanding and operational knowledge of loop prevention ...

Totalmobile , we are passionate about improving work and the lives of mobile workers. As the UK leader in Field Service Management (FSM), we support over 1,000 organisations and 500,000 workers, helping them transform the delivery of field services and achieve an exceptional return on investment. With … appropriate skills are assigned to the required locations and shifts. This solution, trusted by over 100,000 Emergency Services field workers, enhances the management of timesheets, absence, and sickness, driving increased workforce capacity and efficiency. We are now embarking on a digital transformation of our Workforce Rostering solution, migrating ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...

Select how often (in days) to receive an alert: Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers … This role is based in the Midlands UK Your day to day: RepresentAtlas Copco on-site with professionalism and a customer-first approach Install, service, and troubleshootair compressors, dryers, gas generators, and related equipment Diagnosetechnical faults and delivering expert repairs with safety and efficiency Usedigital tools to log service ...