1 to 25 of 994 Service Management Jobs in the UK

Aristocrat is seeking a dedicated Associate Director ITIL Service Management to join our dynamic team. This role is pivotal in crafting and improving our IT service management landscape, ensuring we provide outstanding services to our B2B customers. At Aristocrat, we pride ourselves on a culture … innovation, collaboration, and excellence. Our mission is to bring happiness to life through the power of play, and we are committed to delivering outstanding service management that supports this mission.In this exciting role, you will have the opportunity to lead and develop our ITIL-aligned Service Management ...

exciting opportunity for an experienced IT Service Management leader to oversee and continuously improve end-to-end IT service delivery within a complex, highly regulated environment. You will lead service operations, major incident management, service transition, and tooling strategy while driving service excellence … across the organisation. Client Details This role is within the public sector and based in London. Description Lead and develop a high-performing IT Service Management team, promoting a customer-focused culture. Own major incident management, ensuring effective resolution and stakeholder communication. Oversee day-to-day Service ...

Obsolescence Manager Location: Huntingdon, UK Clearance level - High - (DV) Developed Vetting UNLEASH YOUR POTENTIAL As the QDC Portfolio Obsolescence Manager, encompassing the three service elements, you will act as the focal point for portfolio-level obsolescence management, ensuring lifecycle risks are identified, assessed, managed, and reported in accordance … accountable to the Chief Engineer for ensuring that obsolescence risks, issues, and opportunities are captured, assessed, escalated, and governed through the appropriate portfolio, programme, service-management, and change-control routes. The role will also liaise with Architecture, Engineering, ITAM, Service Configuration Management, and Service Design ...

minimum of 5 years' unbroken UK residency Role Overview We are seeking an experienced Change Analyst/Change Manager to join an established IT Service Management environment in Hursley. The successful candidate will have strong experience working within IT Change Management or Service Management , with … changes are appropriately assessed, authorised and implemented. Coordinate multiple stakeholders across technical, operational and business teams. Assess the risk, impact and potential business/service disruption associated with proposed changes. Ensure appropriate governance, approvals and supporting evidence are in place before changes proceed. Manage change schedules and identify potential ...

critical infrastructure. Our work spans organisational change, digital transformation, programme delivery, cyber security, AI, data and analytics, and complex technology procurements. As a Service Management Consultant, you will support clients undertaking large-scale technology and service procurements, digital transformation programmes, and service improvement initiatives. Many … these engagements involve mission-critical communications and operational technology environments, where knowledge of radio, telecommunications, and service management principles is essential. Experience working with TETRA-based communications systems and their operational support models would be particularly valuable. Key Responsibilities Working independently or as part of a multidisciplinary team ...

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery … across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers Monitor service performance, availability ...

Service Architect 6 Months £550 - £600/Day Inside IR35 Nationwide locations Clearance: SC We are seeking a Service Architect for our Government client and can be based at your preferred local office (they have offices nationwide). The role will be a mix of office based … remote working. The Service Architect will be an initial 6 month contract paying between £550 - £600/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: As a Service ...

Overview:We are building a modern Service Management capability combining ITIL 4, SRE, automation and operational governance to enable fast, reliable delivery.This role translates business and technical requirements into practical, end-to-end service designs, creating the models, documentation and readiness evidence needed to ensure services … supportable, resilient, secure and ready to operate from day one.Working across product, engineering, architecture, security, operations, service management and suppliers, the role facilitates design conversations, identifies gaps early and helps delivery teams achieve service acceptance and operational readiness without unnecessary delay.Responsibilities:Support the end-to-end design ...

GoodEngland North West KnutsfordPermanent IT IT Operations Manager (Service Management & Site Reliability) – Permanent, KnutsfordHybrid – 3 days on site 2 days remoteRequired:- Proven experience managing cloud platforms in critical, always-on production environments. Demonstrable experience owning or operating services where uptime, data integrity, & regulatory compliance are critical. Azure Certification. … Operations Manager, Service Manager, or equivalent, with ownership of live services. Strong hands-on experience with ITIL service management practices, particularly Incident, Problem, Change, & Continual Improvement. Experience managing Customer Service/L1 support teams in a production environment. Working knowledge of Site Reliability Engineering (SRE) principles ...

Service Management Lead Contract Length: 8 Months Location: Warwick (Hybrid - UK Candidates Only) Day Rate: £400-£425 Inside IR35 Start Date: ASAP We're looking for an experienced IT Service Management Lead to support and continually improve IT service operations across a large enterprise environment. … Over the next 8 months, you'll work closely with IT teams, suppliers and business stakeholders. The IT Service Management Lead will coordinate service management activities including Change, Major Incident and Problem Management whilst helping improve service quality, reporting, governance and the overall user ...

role is to keep the public safe by cutting crime, disrupting the highest harm criminals, protecting the vulnerable and ensuring that our police service is as efficient and effective as it can be in delivering front line public services. We work with our partners in other government departments, local … opportunity to join an exciting, fast-paced environment working hard to deliver ministerial commitments for the benefit of the public. As Head of Service Architecture and Tooling, you will be a key decision maker and liaise with the most senior internal and third party, stakeholders who are involved ...

Service Desk ManagerProgramme Name: LCSTLocation: Bristol, UKAre you ready for your next career challenge?.. Role Overview:The Service Desk Manager will be an experienced IT service management professional responsible for the leadership, performance, and continual improvement of the Service Desk function across the LCST … programme. The role will provide strategic and operational leadership to ensure the delivery of a high-quality, customer-focused IT support service within a complex, fast-paced and business-critical environment.The Service Desk Manager will have responsibility for the effective management of incidents, service requests, escalations ...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview: ManchesterThe Freshfields Global Centre provides both business … services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective.Function OverviewThis role reports into the service management ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering The Service Catalogue Lead is accountable for the strategic direction, governance, development, and continual improvement of the Service Catalogue. This role ensures that service offerings are accurately defined, standardised, accessible, and aligned with both business objectives and user needs. Working closely with service owners, operational teams, and key stakeholders, the Service Catalogue Lead drives service transparency, establishes catalogue management standards, and promotes best practices across the organisation. Through effective ...

people grow. For more information, visit WPP.com.Why we're hiring:This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable … execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ensuring alignment ...

exciting opportunity for an experienced IT Service Manager to lead service management across a complex technology estate supporting a highly regulated scientific environment. You will be responsible for service performance, availability, supplier management, continual service improvement, stakeholder engagement, and ensuring high-quality IT services … based within the public sector in central London. Description Lead the delivery of high-quality IT services across multiple platforms, systems, and suppliers. Drive service excellence and user satisfaction through effective service management practices. Apply ITIL principles and embed continual service improvement across all services. Manage ...

Public Sector organisation is seeking a Head of IT Service Delivery to join their team. The Head of Service Delivery is a senior leadership role within the Shared Services Directorate, accountable for the performance, governance and continual improvement of IT service delivery across the organisation. Working closely … third-party partners, the role ensures that live services are reliable, secure, customer-focused and aligned to organisational priorities. You will lead the Service Delivery team and provide strategic direction across core service management disciplines, including service operations, change, desktop support, service transition and continual ...

Location: UK - Hatfield | Job-ID: 219722 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamJunior Service Delivery Manager (Service Delivery Manager 1) Based in Hatfield with hybrid and options.NB: There will be an expectation to be on-site 1-2 days per weekThe Junior … Service Delivery Manager supports the delivery and performance of internal IT services, working closely with Service Delivery colleagues to ensure services are stable, efficient, aligned to business needs and continuously evolving.What you’ll doThe role provides hands-on exposure to service management, stakeholder engagement, and ITIL ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering As Head of Service Management for the UK, you will lead and grow our service management (Application Development and Management) practice and be responsible … sales, people, and operations, ensuring we consistently deliver modern, efficient, and high-quality services at optimal cost. You will bring a contemporary perspective to service management, embedding DevSecOps principles, product-centric operating models, and leveraging automation and AI to drive productivity, speed to value, and improved client outcomes. ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: Sales Specialist - Enteprise Service Management Location: London (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: Competitive salary plus large company benefits, a broad flexible benefits … hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:The Enterprise Service Management Specialist will drive growth of SCC’s Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: Sales Specialist - Enteprise Service Management Location: London (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: Competitive salary plus large company benefits, a broad flexible benefits … hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:The Enterprise Service Management Specialist will drive growth of SCC’s Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital ...

Along that journey we will ensure WPP ET is a destination for tech talent, modernise our ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. As we continue this journey … Director of Service Delivery is required to lead the delivery and continuous improvement of core enterprise technology services, ensuring high-quality, reliable and user-focused services across WPP. The role will own service performance, service management, and the service desk, while also leading key vendor ...

personally.WHO YOU’LL WORK WITHYou’ll join Bain’s Technology Solutions Group (TSG) and work closely with teams across Global Technology Operations, Product Engineering, Service Management, Security Operations, and other technology functions around the world.You’ll lead a globally distributed Tier 2 Operations capability spanning infrastructure, digital workplace … cloud operations. You’ll also lead our Vulnerability and Patch Management Centre of Excellence, partnering across technology and security teams to strengthen service reliability, operational consistency, vulnerability remediation, and readiness across our global technology environment.WHERE YOU’LL FIT WITHIN THE TEAMAs IT Operations Director, you’ll lead ...

Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate … will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management ...