1 to 25 of 362 Service Management Jobs in the UK

Service Delivery Manager Location: Trowbridge (travelling to client sites occasionally) with some hybrid working Salary: Up to £50,000 + Excellent Company Benefits including a TAX FREE yearly bonus Security Clearance: SC Clearance is required and you must be a Sole British National – due to the nature … work NexGen Associates are recruiting for an experienced Service Delivery Manager to lead, develop and continuously improve IT Service Management across a complex and regulated organisational environment based in Trowbridge. This is a senior leadership role responsible for operational IT service excellence across corporate systems while ...

summary The Digital Service Delivery Manager oversees the Trust's IT service desk, desktop support, and software management functions, ensuring high-quality digital service delivery aligned with operational and clinical priorities. This senior specialist role requires expertise in ITIL-based service management, supplier … contract oversight, software asset governance, and the coordination of complex multi-team service operations. The post holder drives service improvement, manages multimillion-pound digital contracts, and ensures new services are introduced safely and effectively. Main duties of the job Plan and implement the Digital Service Provision ...

EMRAD (East Midlands Radiology Consortium), the DDC is expanding its remit to take ownership of several key functions previously managed by EMRAD, including: Product & Service Management Governance (Discovering Innovation and Procurement are out of scope for this role) We are now recruiting a Central Product & Service Management … region, ensuring they meet the needs of clinicians, patients, and operational teams. If you're passionate about digital transformation, stakeholder engagement, and driving service excellence in healthcare, we'd love to hear from you. Main duties of the job In this newly shaped role, you will establish and lead ...

annum based on a 36-hour working week. We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. Reporting to the Service Delivery Manager, you will join the wider … Service and work as part of a team with the autonomy to succeed in a lively, friendly environment. We are committed to investing in our staff and supporting every individual to achieve their full potential. The team is based in Woodhatch, Reigate but we promote a hybrid approach ...

will initially report directly to the Managing Director. The successful candidate will build and lead a multi-disciplinary technical services organisation covering IT Service Management (ITSM), solution architecture, systems integration, software, internal IT, and productised services The Benefits Package: Clear progression path towards a more roles as skills … Depending on background Mon Fri 9:00am 17:30pm with flexible working and 1 day WFH if needed Responsibilities: Leadership & Service Organisation Lead, build and develop the Technology & Services function, including solution architecture, engineering, ITSM, project management, service delivery and field services. Define clear service lines ...

accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration and automation … capabilities as a strategic extension of their IT operations. You’ll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited ...

Service Desk Analyst + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members … help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ...

Reports To : Product & Service Design Director Location : Remote with some travel when required Salary : Competitive plus Benefits Purpose The Service Architect plays a critical role in the definition, design, and documentation of high quality, scalable, and commercially viable services within Bell’s product and service portfolio. Working … within the Product & Service Design function, the Service Architect ensures that new or enhanced services are strategically aligned, operationally feasible, and optimised for efficient delivery and customer value. Responsibilities Lead the creation of end-to-end service designs for new or modified services, ensuring clarity in scope ...

Service Delivery Manager/IT Service Desk Manager A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager t to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager … Responsibilities and Duties: * Manage the Service Desk team using the Service Management toolset and provide accurate reporting on performance. * Lead, coach and develop the Service Desk team, fostering accountability, professional growth and a culture of continuous improvement. * A structured and analytical approach to problem solving, ensuring ...

Digital Services & Solutions.This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits … strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management.You will lead multidisciplinary technical teams and manage an £8.6m technology budget , ensuring services are robust, cost-effective ...

Service Management Analyst - Permanent full time role - Lincoln based (hybrid working) - Salary up to £45,000 plus excellent benefits A well-established organisation is seeking an experienced IT Service Management Specialist to join its IT Service Delivery function. This is a pivotal role responsible … working across supplier relationships, contract management, IT asset management, software licencing and IT procurement. Key responsibilities include: Managing end-to-end supplier contract lifecycle processes Leading on vendor governance and performance management activity Overseeing IT asset and software licence management Ensuring compliance with procurement and governance ...

Lead Service Designer/SC Cleared/DV Cleared/Inside IR35/£580/6 Months/Contract/Milton Keynes A Service Designer is required to lead the coordination of Service Design activity across the Technology and Operations portfolio within a Public Sector organisation … well provide leadership and management of the Service Design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Essential: Degree or equivalent experience in Computer Science or Information Technology. Holds professional level certifications such as ITIL (Foundation or higher ...

Service Transition Manager Location: Hybrid 3 days on site Knutsford Duration: 27/11/2026 Rate - £638 Role Description: "As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service … confirmed to its eventual deployment, involving co-ordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change ...

Deputy Director - IT Service Operations (SCS1)Cardiff, Glasgow, LondonOfgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition … turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data‐driven and AI‐enabled services depend on. At the same time ...

Senior Service Designer Duration: 6 Months Rate: £480 per day Location: Milton Keynes & remote (hybrid) IR35 Status: Inside Start: ASAP Role Overview: A Senior Service Designer is required for our Government Client to coordinate Service Design activities across their technology and operations portfolio, ensuring designs are robust … cost effective and aligned with the clients strategic objectives. You will contribute to the development of service designs, standards and guide teams and stakeholders to deliver secure, scalable and supportable services that meets user and business needs. You will report into the Lead Service Designer. Essential Skills & Experience ...

Join my client in the defence industry as an IT Service Manager and lead critical technology solutions in a dynamic, mission-driven environment. You'll play a pivotal role within our National Security Solutions organization, overseeing service management activities across the full lifecycle—from design and transition … continual improvement—ensuring our complex technical environments support the UK’s most vital missions. Collaborate with a talented, multi-disciplinary team to drive service excellence, influence service design, and build trusted customer relationships that deliver measurable value. If you're passionate about making a meaningful impact through innovative ...

Service Management Account Lead When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield Working pattern … would love to hear from you. The role and what youll be getting up to on a day-to-day basis: As the Service Management Account Lead, you will take ownership of end-to-end service delivery for one or more key client accounts. leading performance, driving ...

Lead Service Designer-SC Cleared-Secure Platforms Lead Service Designer, ideally with current SC Security or DV Security Clearance with experience of designing secure or air gaped platforms within government to work for our cure government. The Lead Service Designer will be tasked with providing management of the service design function, guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs. Lead Service Designer-SC Cleared-Secure Platforms- Essential Experience • Experience leading and line managing service designers, providing direction to build capability and excellence across ...

Title: Asset Manager Function: Service Management Location: Salford Quays, Manchester (Hybrid) Start date: ASAP Contract: 6 months (possibility of extension) Role Purpose Our client is establishing a new Asset Management practice within our Service Management function, and we're looking for an experienced Asset Management SME to help us build it from the ground up. This is a pivotal role within our Major Operating Securely Programme. Service Management has ownership of CIS Controls 1 & 2 (Inventory and Control of Enterprise and Software Assets), and you will lead the design, implementation, and governance ...

Title: Asset Manager Function: Service Management Location: Salford Quays, Manchester (Hybrid) Start date : ASAP Contrac t: 6 months (possibility of extension) Role Purpose Our client is establishing a new Asset Management practice within our Service Management function, and we're looking for an experienced Asset … Management SME to help us build it from the ground up. This is a pivotal role within our Major Operating Securely Programme. Service Management has ownership of CIS Controls 1 & 2 (Inventory and Control of Enterprise and Software Assets), and you will lead the design, implementation ...

Applications Service Lead (Specialty Insurance) Type: Permanent Salary: £75,000 Location: London (Hybrid, 3 days onsite) We are seeking an experienced Applications Service Lead or Service Owner with a background in specialty insurance or the London Market to take ownership of service delivery for a suite … remain stable, incidents are resolved quickly, and releases are delivered seamlessly. This is not a hands-on technical role, but one that requires strong service management, vendor coordination, and insurance domain expertise, ideally within the London Market or Lloyds of London. You'll work closely with Engineering Delivery ...

dependant on experience) Are you an experienced digital services leader who can shape, elevate, and deliver a high-performing IT service function? We're looking for a Head of Digital Services to lead the end-to-end delivery of IT services across a large, complex organisation-driving service … will be accountable for the performance, reliability and continual improvement of all IT services used across the organisation. Leading a multi-disciplinary Digital Service function, you will ensure that staff, students and stakeholders receive a high-quality experience across end-user compute, service desk, operations management ...

ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud … environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents ...

exciting opportunity has arisen to recruit an experienced Head of SIAM Operations to lead the operational delivery and maturity of a large-scale Service Integration and Management (SIAM) capability within a complex multi-supplier environment. In this role you will take ownership of the SIAM function ensuring … operates as an effective service integrator across multiple strategic suppliers. This is a senior, highly client-facing leadership role where you will oversee the health, performance, governance and evolution of the SIAM function while driving continuous service improvement. As Head of SIAM Operations, you will: Own the operational ...

problem-solving skills. Juniper Technologies: EX, QFX, switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra. Experience in IT service management and delivery based on ITIL service management standards. Experience working with Juniper Virtual Chassis and Clustering technology Experience with configuring/… Junos Space, Security Director, Apstra. Security Platforms: FortiGate, F5 BIG-IP (Load Balancing/AWAF), Pulse Secure/Ivanti, high-grade encryption. Identity & Access Management: Cisco ISE (full lifecycle), Windows NPS (RADIUS/802.1X). Monitoring & Observability: SolarWinds, Splunk. Core Network Services: IPAM, DHCP, DNS. Effective communication with technical ...