1 to 25 of 1,134 Service Management Jobs in the UK

underpinned by technology created with purpose.Your RoleThis is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation … will support clients in modernising their service management capabilities, operational practices and technology environments through the adoption of cloud technologies, AI, automation and modern service management principles. Working as part of multidisciplinary teams, you will contribute to assessments, transformation programmes and service improvement initiatives that ...

looking for an experienced Service Owner to join the a central governments key programme, taking ownership of one of its key service lines. The role will hold end-to-end responsibility for the performance, development and continual improvement of the service throughout its lifecycle. … service definition and roadmap, oversee operational performance and risk, manage supplier relationships and ensure the service continues to meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams ...

looking for an experienced Service Owner to join the a central governments key programme, taking ownership of one of its key service lines. The role will hold end-to-end responsibility for the performance, development and continual improvement of the service throughout its lifecycle. … service definition and roadmap, oversee operational performance and risk, manage supplier relationships and ensure the service continues to meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams ...

Service Management Lead (DV Cleared) Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management ...

Service Management Lead (DV Cleared) Location: Hampshire – Site BasedSecurity Clearance: DV Clearance EssentialContract: Contract OpportunityAbout the RoleWe are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will … bridge between project delivery teams, Service Management, Operations and Support functions, ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager, you will play ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager, you will play ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager, you will play ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager, you will play ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager, you will play ...

inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Role Summary The Head of Enterprise Service Platforms & Transformation is defining and delivering the enterprise service management and intelligent operations strategy, enabling a modern, automated, data-driven and user-centric … service experience across the organisation. This leader will drive enterprise service transformation by bringing together people, process, data and technology to simplify cross-functional user journeys, improve operational resilience, increase automation, strengthen service intelligence and maximise the value of strategic technology investments. Key responsibilities Enterprise Service ...

Senior Service Delivery Manager - Active UK Government Security Clearance Required Location : UK - Hybrid/customer-site requirements TBC Contract : 6-month contract, with view to extend Day Rate : £600 - £650 per day, Inside IR35 Start : ASAP/TBC About Appvia Appvia is a specialist cloud, platform, and solutions engineering … delivery, and managed services. We work across complex, high-impact environments in both the public and private sector, where security, resilience, operational excellence, and service quality are critical. About the Role We’re looking for an experienced Senior Service Delivery Manager to join Appvia on a secure public ...

experienced Service Management leader who has successfully led large, complex services and teams within demanding, secure environments? Sopra Steria's Aerospace, Defence and Security business is looking for a Senior Service Manager to take ownership of a large and growing service, providing leadership across a broad … Service Management capability, and helping shape how the service develops over the coming years. The service is still evolving and going through significant transformation, giving you the opportunity to put your own stamp on it, define its future direction and build a service that delivers ...

minimum of 5 years' unbroken UK residency Role Overview We are seeking an experienced Change Analyst/Change Manager to join an established IT Service Management environment in Hursley. The successful candidate will have strong experience working within IT Change Management or Service Management , with … changes are appropriately assessed, authorised and implemented. Coordinate multiple stakeholders across technical, operational and business teams. Assess the risk, impact and potential business/service disruption associated with proposed changes. Ensure appropriate governance, approvals and supporting evidence are in place before changes proceed. Manage change schedules and identify potential ...

Months initial contract £495 per day (Inside IR35) Hybrid/London - 1-2 days per week on site We are seeking an experienced Service Manager/Change Manager to oversee IT Service Management operations while governing the end-to-end Change Management process. The role will … responsible for ensuring service stability, SLA compliance, operational excellence, and effective change governance across application and infrastructure environments. The ideal candidate will have strong hands-on experience in ITIL processes, stakeholder management, CAB governance, service reporting, major incident management, and continuous service improvement. Key Responsibilities ...

services. The role ensures technology services are secure, resilient, reliable and cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk … ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement and effective supplier engagement across the IT estate. Main missions and results Develop and maintain Infrastructure and Operations strategies and technology roadmaps ...

Rural Affairs (Defra) and is responsible for ensuring the safety, quality, and efficacy of veterinary medicines in the UK. We have an IT Operations & Service Management Lead vacancy The Veterinary Medicines Directorate is looking for an IT Operations and Service Management Lead to join … Operations team. This is a hands-on operational role with service management responsibility. The post holder will support the reliable day-to-day running of IT services that underpin VMDs regulatory, scientific and business activities, with a particular focus on modern computing, end user services, service desk ...

Software Asset Configuration Manager to join our team. In this role, you will be responsible for governing and coordinating the end-to-end change management process across a multi-supplier environment, while also ensuring the effective management of software assets and configuration data throughout the service lifecycle. … changes are planned, assessed, approved, and implemented successfully, whilst maintaining accurate configuration information, optimising software asset utilisation, minimising risk to live services, and protecting service stabilityAs a key member of the Service Integration and Management (SIAM) function, you will collaborate with internal teams, suppliers, and client stakeholders ...

deliver apps in the public cloud with ease and security in mind... to continue our growth trajectory we’re looking for a specialist Service Delivery Manager to join the team managing the platform support function for an AWS based cloud platform for our flagship public sector client. Our mission … join an exciting, fast-paced environment working hard to deliver ministerial commitments for the benefit of our client and the public. As the Service Delivery Manager, you take a lead role and will be a key decision maker, liaising with the most senior internal and 3rd party stakeholders ...

Software Asset Configuration Manager to join our team. In this role, you will be responsible for governing and coordinating the end-to-end change management process across a multi-supplier environment, while also ensuring the effective management of software assets and configuration data throughout the service lifecycle. … changes are planned, assessed, approved, and implemented successfully, whilst maintaining accurate configuration information, optimising software asset utilisation, minimising risk to live services, and protecting service stabilityAs a key member of the Service Integration and Management (SIAM) function, you will collaborate with internal teams, suppliers, and client stakeholders ...

This is an exciting opportunity to join UCL's Service Excellence function and lead the development, governance, and continuous improvement of UCL's Enterprise Service Management (ESM) capability, driving a consistent, service-led culture and approach across the organisation. Our Service Excellence function is part … Operations. The PS Hub is committed to delivering high quality & efficient services, with a real emphasis on customer experience. About the role The Enterprise Service Management (ESM) Lead plays a pivotal role in embedding a service-led culture across UCL, ensuring services are designed, delivered, and continually ...

Service Architect 6 Months £550 - £600/Day Inside IR35 Nationwide locations Clearance: SC We are seeking a Service Architect for our Government client and can be based at your preferred local office (they have offices nationwide). The role will be a mix of office based … remote working. The Service Architect will be an initial 6 month contract paying between £550 - £600/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: As a Service ...

seeking an experienced IT Change Manager to lead and mature a Change Management capability project, ensuring that changes across our technology estate are delivered in a controlled, efficient, and risk-managed manner. This is a pivotal role within the IT Service Management function, responsible for governing … live operational environment whilst enabling innovation, transformation, and continuous improvement across the organisation. You will act as the organisational subject matter expert for Change Management, driving ITIL best practice, coordinating stakeholders across technical and business teams, and ensuring that change activity supports service stability, operational excellence, and strategic ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager ...