1 to 25 of 265 Service Management Jobs in the UK

Consultant – Service Management My client, a leading business services organisation with headquarters in Chancery Lane, is seeking to hire an experienced IFS Consultant specializing in the Service Management module to support the implementation, configuration, and optimization of IFS Service Management solutions. The consultant will … work closely with business stakeholders and technical teams to ensure the system supports end-to-end service operations, improves service delivery efficiency, and aligns with business processes. This role requires strong functional expertise in IFS Service Management combined with hands-on implementation experience and the ability ...

Enterprise Service Management Architect Overview: A global retail organisation is undertaking a major service management transformation and is seeking an experienced Service Management Enterprise Architect (Contract) to support the delivery of a new enterprise CMDB.This role will provide architectural leadership across service management … CMDB is fit for production within a complex, large-scale environment. Role & Responsibilities: Provide end-to-end architectural ownership for a new CMDB and service management platform Shape and govern CMDB design covering discovery, integrations, reconciliation, and service models Ensure alignment with enterprise architecture standards, governance ...

title : Service Management Enterprise Architect (Contract) Contract: 3 months Location: Salford Days in office : 3 days onsite (Tuesday, Wednesday, Thursday) 2 days working remotely Travel: Occasional between London/Manchester Scope of the role Our Retail Client is accelerating delivery of a new Configuration Management Database (CMDB … built on BMC Helix, with integration requirements spanning Helix Discovery, Dynatrace, SCCM/Intune, SolarWinds, and other estate systems. An experienced contract Service Management Enterprise Architect is urgently required to stabilise the CMDB design, ensure alignment with Design Authority governance, and lead service management centric architecture ...

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input … activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will ...

custodial services, and Integrated Urgent Care - NHS 111, Out-of-Hours (OOH) and Clinical Assessment Centres (CAS). We are recruiting for a It Service Management Coordinator to support the wider IT team. This role is a newly created role to support the needs of the business. … ITSM Coordinator leads core IT Service Management Practices including Change Management, Problem Management, Asset Records Management , and Project Management while ensuring compliance with ISO/IEC 20000 and providing procurement support for IT services. The role will drive stability, governance, and continuous improvement enabling ...

seeking a highly skilled and experienced Operations Manager to lead our IT operations. The ideal candidate will have a strong background in IT Service Management (ITSM) and IT Infrastructure Library (ITIL) frameworks, with extensive experience in cloud operations and service delivery. This role requires a visionary leader … optimize our operational processes, ensure service excellence, and drive continuous improvement within a dynamic technology environment. Responsibilities: Operational Leadership: ? Lead, mentor, and manage a team of IT operations professionals, fostering a culture of high performance, collaboration, and continuous learning. ? Oversee the daily operations of all IT infrastructure, applications ...

ecosystem of partners to maximize value across enterprise technology investments. At DXC Technology we have an exciting opportunity for an experienced Integration Solutions (IS) Service Line Architect (SLA). You will possess a digital orientation to modern ITSM tools and End-to-End Service (Management) Delivery … acting as the offering specialist in the solution team to cover the related set of DXC Offerings & Capabilities across DXC Platform X, Enterprise Service Management (ESM), Service Integration & Management (SIAM) and ITSM Tool Integrations within a pursuit. The IS SLA also focuses on solutioning and providing ...

Join Ofwats Corporate Enablers as a IT Service Manager *Office Location: Birmingham (B5 4UA) with hybrid working* About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commissions final report … help shape the future of water, and together we can continue to make a positive impact. The Role Reporting directly to the Head of Service Management, you will be responsible for ensuring IT Service Management policies and processes offered to Ofwat operations are consistent in approach ...

accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration and automation … capabilities as a strategic extension of their IT operations. Youll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited ...

accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration and automation … capabilities as a strategic extension of their IT operations. You’ll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited ...

Internal and External applicants. This is a Fixed Term post for 6 months. About the Role: We are seeking an experienced and motivated ICT Service Delivery Manager to lead and develop key ICT operational services that support the delivery of essential public services. This is a pivotal role within … function, ensuring reliable, high quality and customer focused ICT services across the organisation. The postholder will have overall responsibility for the IT Service Desk, End User Computing, Audio Visual Support, and Data Centre Operations teams. You will ensure services are delivered in line with agreed service levels, best ...

technology delivery team. This role focuses on ensuring systems and services are operationally ready before going live, working closely with delivery, operations, and service management teams. This is a great opportunity for someone early in their testing or quality engineering career who enjoys working across testing, operations … infrastructure, and who is keen to build broad technical experience in a live service environment. Key Responsibilities Design, execute, and support Operational Acceptance Testing (OAT) activities for new and changed services Validate operational readiness, including monitoring, supportability, and service management requirements Work closely with service management ...

Manager position. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety … online and in-store discounts and development opportunities. As our Change Manager you will enable effective management and the delivery of information technology services and ensuring business relations within the organization are managed. You will liaise with all other IT service functions to make sure that services ...

Manager position. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety … online and in-store discounts and development opportunities. As our Change Manager you will enable effective management and the delivery of information technology services and ensuring business relations within the organization are managed. You will liaise with all other IT service functions to make sure that services ...

Technical Services Manager (ITIL/Service Management) Newtownabbey, Belfast area £34,000 to £37,000 + £11,100 shift allowance. We are working with a well-established organisation in Newtownabbey who are seeking an experienced Technical Services Manager to lead and develop their Technical Support function. This role … ideal for a service-driven leader with a strong ITIL Service Management background proven Incident Management expertise and ideally a knowledge of networking. You will lead technical support-focused shift teams, own major incident processes, and act as a key bridge between technical teams and senior ...

onboarding, daily work, and career development. What You'll Do Technical DevelopmentDesign and deliver ServiceNow workflow solutions across multiple domains, including: Customer Experience: Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User ExperienceLeverage ServiceNow's Experience Layer to create modern, intuitive user experiences: Configure and enhance the Next Experience UI for seamless, tailored interactions Use UI Builder and Service ...

daily work, and career development. What You'll Do Technical Development Design and deliver ServiceNow workflow solutions across multiple domains, including: Customer Experience: Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience Leverage ServiceNow's Experience Layer to create modern, intuitive user experiences: Configure and enhance the Next Experience UI for seamless, tailored interactions Use UI Builder ...

summary We are seeking an experienced and ambitious individual with expertise in service management to join the Thames Valley and Surrey (TVS) Sub National Secure Data Environment (SDE) Programme, hosted by Oxford University Hospitals NHS Foundation Trust (OUH). This role offers the opportunity to contribute to innovative … will transform scientific research and healthcare delivery within the NHS. The successful candidates will support the delivery and continuous improvement of the TVS SDE service organisation, focusing on enhancing the reliability, efficiency, security, and user experience of the service. They will ensure services operate smoothly and align with national ...

Business Unit: Technology Operations and Cyber Security - IT Service Protection Salary range: £40,000 - £50,000 per annum DOE + Benefits Location: UK Hybrid - Glasgow or Gosforth Contract type : Permanent Our Team The world is changing and so are we. That is why we are a home … brave. You want to do big things, and we have the roles to make that happen. An exciting opportunity has arisen within IT Service Protection team for a Senior Service Introduction Technician within Technology Operations and Cyber Security. This multidisciplinary role is a great opportunity to engage across ...

Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service … their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This ...

Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service … their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This ...

Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service … their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This ...

Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service … their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This ...

DWP. Digital with Purpose. Join DWP as an Operations Technical Service Manager and play a critical role in protecting and supporting the live digital services that millions of people rely on every day. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … knowledge and experience will you need? Previous knowledge, background and experience of working in live operations areas environment. Demonstrable knowledge and experience of Problem Management, with a focus on risk analysis & mitigation and root cause analysis. Working knowledge and experience of Change Management, with a focus ...

DWP. Digital with Purpose. Join DWP as an Operations Technical Service Manager and play a critical role in protecting and supporting the live digital services that millions of people rely on every day. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … knowledge and experience will you need? Previous knowledge, background and experience of working in live operations areas environment. Demonstrable knowledge and experience of Problem Management, with a focus on risk analysis & mitigation and root cause analysis. Working knowledge and experience of Change Management, with a focus ...