1 to 25 of 54 ServiceNow Jobs in the North of England

team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects of computer systems, hardware, software ...

team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects of computer systems, hardware, software ...

Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment ...

Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment ...

Confident stakeholder engagement and influencing skills. Resilient and comfortable working in a fast-paced, high-demand environment. Desirable: ITIL knowledge or certification. Experience with ServiceNow or similar ITSM tools. Experience working in large or complex service environments. ...

beneficial, and experience with macOS or iPhone devices is an advantage but not essential. Experience using a service management or ticketing tool (such as ServiceNow or similar) is desirable, along with a willingness to learn and work towards relevant certifications. Youre a strong communicator, able to explain technical issues ...

Blue Prism, Automation Anywhere) - AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem - Data platform experience (e.g. Microsoft Fabric, Databricks) - Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) - Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 - Resource must be able to qualify ...

Understanding of AI technologies , including LLMs, Copilots, and Microsoft AI ecosystem Experience with data platforms (e.g. Microsoft Fabric, Databricks) Broad enterprise technology background (e.g. ServiceNow, CRM, ERP, cloud, infrastructure) Solid knowledge of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001) Additional Information Location: Remote, with ~2 days onsite travel ...

Blue Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 ...

Looking For Experience in HR systems, HR technology, HR operations, or HR shared services. Hands-on experience with HRIS platforms such as Workday, ServiceNow, or similar systems. Experience managing tickets, incidents, and user support in a structured environment. Strong understanding of HR processes, employee lifecycle, and HR data management. Experience ...

technical support experience within a remote or service desk environment Strong knowledge of Microsoft 365 and related applications Experience using incident management platforms, including ServiceNow Knowledge of technologies such as Active Directory, Windows 10, SCCM, Azure, SharePoint, Mimecast, Sophos and cloud-based services Understanding of ticket management, incident resolution ...

escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience with ITSM tools such as ServiceNow, Freshservice, or similar. Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR). Why Evolve? At Evolve, you'll be joining a dynamic ...

supporting application runtime environments. Experience with monitoring and alerting tools, log analysis, Grafana, and dashboard‐based production support. Experience with ITSM tools such as ServiceNow, Jira, or similar platforms. Ability to analyze application, infrastructure, and integration issues across distributed systems. Experience supporting applications in cloud and/or on‐prem ...

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a week Job Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM … minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (e.g. ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with ...

Access Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

knowledge of Power BI, including troubleshooting performance and access issues Familiarity with monitoring tools such as SCOM and/or Azure Monitor Experience using ServiceNow or similar ITIL-based ticketing systems Qualifications Microsoft Certified: Azure Database Administrator Associate (or equivalent) - desirable ITIL Foundation - desirable What you'll get in return ...

trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on-call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such ...

prioritise work Good computer literacy, especially when working with the Microsoft Office suite Desired Experience working with helpdesk software such as FreshDesk, TopDesk, ServiceNow etc A keen interest in evolving technologies and the adoption of new technologies Benefits: Workplace pension in place Annual leave increases with length of service ...

project governance, reporting and RAID management. Experience working with third-party suppliers. Desirable: PRINCE2, APM or PMP certification, ITSM/project tools (Jira, ServiceNow etc.), and experience within regulated or multi-site environments. A great opportunity to join a growing technology function delivering impactful business and technology change. ...

Background in Service Delivery, IT Operations, or Business Systems * Strong experience creating SOPs and process documentation * Hands-on experience with ITSM tools (e.g. Jira, ServiceNow) * Experience improving support models and stabilising operations * Understanding of JML processes and service governance Certes Computing (and all of its subsidiary companies) is committed ...

Problem, Change, Service Level Mgmt) Exposure to service governance, reviews, and stakeholder reporting Experience supporting continuous service improvement initiatives Familiarity with ITSM platforms (e.g. ServiceNow or similar) Understanding of service transition and change impacts on SLAs Key Attributes Strong analytical and data interpretation skills High attention to detail and reporting ...

Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (e.g. ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...