1 to 25 of 34 ServiceNow Jobs in the North of England

Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Hands-on experience with ITSM/helpdesk tooling (e.g. ServiceNow) Also provide on-call Major Incident Management cover, ensuring rapid coordination, clear communications and effective resolution. Deliver service reporting, including performance, SLA compliance, risks, issues ...

workshop facilitation and communication skills. Experience with modern SaaS delivery environments, Agile or DevOps models is highly desirable. Familiarity with ITSM platforms such as ServiceNow . Why This Role is Interesting Work within a large-scale SaaS platform environment . Operate at the intersection of engineering delivery and operational excellence ...

Mirror, Change Volumes) Spectrum Scale : Cluster management Protocols: GPFS, NFS, SMB Active-active topology Strong Linux/Unix command-line experience Experience working with ServiceNow for ticket management Awareness of how infrastructure actions impact availability and resilience Additional/Desirable Experience Exposure to: Oracle and ESXi environments GKLM/SKLM ...

Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security ...

infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident ...

points into clear improvement opportunities. Strong stakeholder communication across technical and operational teams. Experience working in Agile or iterative delivery environments. Desirable Familiarity with ServiceNow or similar ITSM platforms. Experience supporting technology adoption or change initiatives. Understanding of modern support models combining human support, automation, and knowledge management. Apply ...

Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable ...

Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable ...

Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable ...

Experience in IT Service Management or Service Delivery Strong understanding of ITIL frameworks Experience managing third-party vendors or MSPs Exposure to ITSM platforms (ServiceNow, Jira, Halo etc.) Ability to improve processes in a growing organisation What You’ll Get Salary of £40,000 – £65,000 Strong benefits package Hybrid ...

Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX/virtualisation experience Network Access Control (Cisco ISE/Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials/ISO 27001 Experience with ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

Jira and Jira Align to manage test planning, traceability, and reporting across teams and Program Increments. Support teams in optimising how they use ServiceNow-particularly where feature enhancements or platform changes require structured testing or UAT. Drive adoption of consistent testing standards across squads within the SAFe delivery model. Lead ...

/support of workflows, forms and other SailPoint IDM Component. Experience with JavaScript, REST APIs, SCIM, and integration with platforms like Active Directory, Workday, ServiceNow, and Okta. Experience working with Application/Web Servers (Tomcat, WebLogic, WebSphere) or developing J2EE products. Ability to maintain detailed support documentation and operational procedures. ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution - either directly or through supplier coordination click apply for full job details ...

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week … office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution - either directly or through supplier coordination. The ideal candidate will have strong organisational skills, a deep understanding … stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management: Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting: Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues ...

Enterprise to reduce manual effort and maximise quality and productivity. Define the technical specifications, standards, and policy for technical integration of monitoring tools into ServiceNow/Ansible. Validate the technical architecture of the integration to ensure its fit for use, fit for purpose, its scalable and flexible to meet … automation and autohealing tools such as ansible, NextThink and native AWS/Azure services. Experience of integrating with other industry tooling such as ServiceNow, Ansible, Next Think, GitHub, and other DevOps tooling. Experience with industry standard SDLCs including but not limited to Agile, Waterfall, Hybrid, product operating model, etc. Demonstrated ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

Details Job Title: ServiceNow ITAM (HAM and SAM) Architect Location: Leeds Duration of Assignment: 5 months Special Working Conditions: (travel, weekend, overtime, on call etc.) Role Description As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise-grade IT Asset Management solution … based clients. This position involves working with customers across BFSI customers, enabling them to optimize asset lifecycle management and achieve compliance through innovative ServiceNow capabilities. You will lead architectural design and implementation for ITAM modules, ensuring alignment with business objectives and industry best practices. The role offers exposure to cutting ...

Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: £600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service … Employee Centre, and modernize IT@LBG workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams ...

ServiceNow IRM or SecOps Technical Consultants - Remote Salary: £50,000 - £90,000 (depending on experience) We're working with a growing, well-backed ServiceNow specialist that's investing heavily in its Risk and Security capability, and they're looking to bring in strong IRM and SecOps talent to support … doing You'll be working closely with clients to understand their risk and security challenges, leading workshops, shaping requirements, and delivering end-to-end ServiceNow IRM and/or SecOps solutions. From initial design through to build and implementation, you'll play a key role in ensuring solutions are scalable ...

ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams … resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document ...

user access, roles, permissions, and security compliance. Monitor system performance, integrations, and data flows, addressing issues before they impact users. Handling support tickets (via ServiceNow) Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system. Assist with testing, deployments, release management, and environment refreshes. Troubleshoot incidents … usage. Essential Skills & Experience Proven experience supporting and administering Dynamics 365 F&O. Strong troubleshooting skills across both functional and technical areas. Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes Hands-on experience with security roles, user provisioning, and environment management. Good understanding of data ...