576 to 600 of 980 ServiceNow Jobs in the UK

used to deliver automated request fulfilment, event management and workflow automation across customer environments. The role provides technical ownership of runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID and related enterprise platforms. Operating within a highly governed, ITIL-aligned service model, the post-holder ensures … request fulfilment and operational automation Diagnose and resolve failed automations, integration issues and workflow errors impacting business or operational services Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams and other connected platforms Plan, schedule and control lifecycle activities including patching, upgrades ...

skills. Desirable Skills Experience with one or more of the following: Google AppSheet Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. … Discovery tools. Data Governance. ServiceNow CMDB experience highly desirable. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. ...

skills. Desirable Skills Experience with one or more of the following: Google AppSheet Google Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. … Discovery tools. Data Governance. ServiceNow CMDB experience highly desirable. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. #J-18808-Ljbffr ...

Opportunity: In this role, you will lead the design, governance, and architectural evolution of an enterprise-grade ServiceNow ecosystem. Operating at the intersection of core ITSM Pro and next-generation AI, you will transform enterprise service delivery by embedding Now Assist, Agentic AI, and automated digital workflows across complex, multi … Agent conversational workflows to drive autonomous resolution, intelligent routing, and seamless employee experiences.Platform Architecture & Governance: Lead the technical strategy, scalability, and lifecycle governance for ServiceNow ITSM Pro, establishing high-performance standards, upgrade roadmaps, and platform guardrails.Service Experience Modernization: Design intuitive, modern portals and workspace interfaces using Employee Center, Service Portal ...

client IT service management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics … ITSM Consultant or similar role, preferably in consultancy environments. Strong knowledge of ITIL framework (ITIL v3 or ITIL 4 certification preferred). Experience with SERVICENOW Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and priorities effectively. Experience in change management and service transition initiatives. Client-facing ...

glove deskside and remote support with strict adherence to the 30‐minute response SLA. Calm execution under pressure, proactive endpoint health management, and disciplined ServiceNow ticket hygiene are essential to minimizing downtime and eliminating operational friction. Beyond operational support, this position carries strategic ownership of Enterprise User Computing (EUC) initiatives. … market impact. Function as a credible and trusted source of technical guidance, demonstrating discretion, sound judgment, and authority in all executive interactions. Maintain rigorous ServiceNow ticket hygiene to ensure data integrity, SLA transparency, and service improvement insights. Remove friction for senior stakeholders, enabling focus on investment performance rather than technology ...

Opportunity: In this role, you will lead the design, governance, and architectural evolution of an enterprise-grade ServiceNow ecosystem. Operating at the intersection of core ITSM Pro and next-generation AI, you will transform enterprise service delivery by embedding Now Assist, Agentic AI, and automated digital workflows across complex, multi … conversational workflows to drive autonomous resolution, intelligent routing, and seamless employee experiences. Platform Architecture & Governance: Lead the technical strategy, scalability, and lifecycle governance for ServiceNow ITSM Pro, establishing high-performance standards, upgrade roadmaps, and platform guardrails. Service Experience Modernization: Design intuitive, modern portals and workspace interfaces using Employee Center, Service ...

users, you’ll help deliver excellent customer experiences while ensuring compliance with security and operational standards. Managing incidents and service requests through ServiceNow and ensuring timely resolution in line with service levels. Providing first and second-line support for laptops, desktops, mobile devices, Microsoft 365 applications, and workplace technology. Supporting … second-line technical support within a corporate environment. Strong knowledge of Windows 10/11, iOS, Android, and Microsoft 365 applications. Experience using ServiceNow or a similar IT Service Management platform. Familiarity with Mobile Device Management solutions such as Microsoft Intune. Knowledge of endpoint management technologies including Intune, MECM/ ...

help deliver excellent customer experiences while ensuring compliance with security and operational standards. Your responsibilities will include: Managing incidents and service requests through ServiceNow and ensuring timely resolution in line with service levels. Providing first and second-line support for laptops, desktops, mobile devices, Microsoft 365 applications, and workplace technology. … second-line technical support within a corporate environment. Strong knowledge of Windows 10/11, iOS, Android, and Microsoft 365 applications. Experience using ServiceNow or a similar IT Service Management platform. Familiarity with Mobile Device Management solutions such as Microsoft Intune. Knowledge of endpoint management technologies including Intune, MECM/ ...

support to mid-market clients across both public and private sectors.The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service—engineered for speed, consistency, and technical excellence through systemised quality control and accessible … group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service ...

services by managing technical incidents for Workday Integrations and Workday Extend applications as well as service requests, change requests and enhancement activity through ServiceNow or other ITIL-aligned service management platforms.Analyse integration, Extend, reporting and security-related issues, identify root causes, propose practical resolutions and work with client and internal … proactive, inclusive and knowledge-sharing mindset.Availability to work from the Capgemini Manchester office as part of an office-based AMS team.Desirable experienceExperience using ServiceNow or another ITIL-aligned service management platform to manage incidents, service requests, changes, problems or enhancement backlogs.Experience with post-production optimisation, service transition, knowledge acquisition ...

services by managing technical incidents for Workday Integrations and Workday Extend applications as well as service requests, change requests and enhancement activity through ServiceNow or other ITIL-aligned service management platforms.Analyse integration, Extend, reporting and security-related issues, identify root causes, propose practical resolutions and work with client and internal … proactive, inclusive and knowledge-sharing mindset.Availability to work from the Capgemini Manchester office as part of an office-based AMS team.Desirable experienceExperience using ServiceNow or another ITIL-aligned service management platform to manage incidents, service requests, changes, problems or enhancement backlogs.Experience with post-production optimisation, service transition, knowledge acquisition ...

This is an onsite role based on a University campus located in Cardiff, giving you the chance to work directly with users and become a valued part of the university support community while staying connected ...

Join OneAdvanced We are looking for a ServiceNow Administrator to own the day-to-day health, hygiene and administration of our ServiceNow instances, so that AI workflow capability can be built and deployed on foundations that behave predictably. You will own access and configuration control, run family release upgrades, manage … defensible access model across instances. Maintaining core platform configuration including assignment rules, notifications, SLAs, service catalogue and reporting. Supporting the planning and running ServiceNow family release upgrades end to end — skipped-update review, regression testing, remediation planning and post-upgrade verification. Supporting the management of environments and releases: update ...

searching for a skilled ServiceNow Architect with a profound grasp of the TelCo sector to design solutions for CSM Module and build solutions for 3rd party interfaces with ServiceNow. You will be responsible for the overall design of the application and mapping client business requirements from the project team … systems/technical requirements. Provides expertise in technical knowledge, methodology and framework, data integration and data flows, ServiceNow Architecture, and software development and coding. Participate in process flow analysis and process redesign along with the Project Required Skills 7+ years' experience with ServiceNow Implementation 6+ years of ServiceNow experience ...

partnered with a boutique ServiceNow Consultancy looking to hire a Junior ServiceNow Engagement/Project Manager to add to the existing team. You will be responsible for leading client engagements, driving successful ServiceNow implementations and elements of customer success. You will be the primary point of contact for key clients … ensuring that ServiceNow programs deliver on time and within budget through the full life-cycle. As a ServiceNow Engagement Manager, you must have the following experience: 2+ years delivering ServiceNow projects Strong understanding of the ServiceNow platform (ITSM, ITOM, CSM, HRSD, etc) Ability to lead and deliver multiple projects concurrently ...

ServiceNow is seeking a Senior Manager, Customer Success to lead a team of Customer Success Managers serving strategic and enterprise customers adopting the Armis Platform. You will partner with customers to drive value, adoption, and renewal while aligning internal teams to deliver outcomes. You will guide customer engagement, manage risk ...

ServiceNow is seeking a Senior Manager, Customer Success to lead a team of Customer Success Managers working with strategic and enterprise customers across the EMEA and beyond. You will champion adoption and value realization of the Armis Platform, build trusted executive relationships, and scale customer success practices to deliver measurable ...

lead a Service Transformation Program within GIS, anchoring the services framework and planning processes. You will migrate the IT Services Catalog from SharePoint to ServiceNow, build marketing and training plans for catalog users, and enable demand, PPM and transition management across GIS. All activities require confidentiality under EEO guidelines. #J ...

ServiceNow is seeking a Director, CRM Sales to lead rapid expansion of CRM-focused product lines in the Central region. You’ll build, lead, and mentor a team of Sales Executives across the evolving product portfolio and drive revenue in new markets. The role requires deep SaaS sales experience, ability ...

Cisco data centers. You will implement CI/CD pipelines, promote GitOps with strict gates and automated rollbacks, and integrate automation with NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. #J-18808-Ljbffr ...

will lead data quality initiatives across asset data, CMDBs and enterprise systems, supporting accurate, auditable records from onboarding through end-of-life. Working with ServiceNow, SAP and other systems, you will identify data issues, perform root-cause analysis and drive improvements that empower billing, forecasting and compliance. #J-18808-Ljbffr ...

activities including cabling, racking, and patching in a 24/7 rota. You will work in a four-person shifts team, manage Remedy/ServiceNow tickets, and ensure compliance with Data Centre standards and safety regulations while building strong relationships with Facilities Managers and client #J-18808-Ljbffr ...

ServiceNow seeks a Senior leader to head Deals Operations and Commercial Strategy, driving talent development and scalable processes across enterprise opportunities. You will guide pricing, proposals, and customer-facing materials while partnering with Sales and Product teams to align offerings with customer goals. This hands-on leader balances strategic direction ...

ServiceNow is scaling across EMEA and creating a brand-new team for UKI. We are hiring a Distributor Sales Acceleration Manager based in the UK to own pre-buy execution, drive pipeline velocity, and accelerate distributor partnerships in UKI. You will partner with EXN and regional leadership, design acceleration programs ...