Support Analyst Jobs in the UK excluding London

1 to 25 of 137 Support Analyst Jobs in the UK excluding London

Support Analyst, Support Engineer, COR7363

Aylesbury, Buckinghamshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Support Engineer, COR7363 Joining this established and highly successful company just outside of Aylesbury, the Support Analyst/Support Engineer role is a fantastic opportunity for somebody looking to progress their career. The Role In a fully onsite position, the Support Analyst/Support Engineer will provide 1st and … 2nd line IT support to circa 100 users, to help ensure the smooth operation of my client's IT systems, supporting staff across a hybrid Windows and Mac environment. This will involve providing user support for hardware, software, and device issues, including PCs, printers, and mobile equipment; maintaining and monitoring internal systems to ensure they're secure, up … up and configuring new and replacement IT equipment, and managing user accounts across internal and third-party platforms. The Company Providing market-leading companies with real-time data, the Support Analyst/Support Engineer will join a company helping their clients make business critical decisions across a vast and growing range of industries. With their vital work More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Support Analyst, Support Engineer, COR7363A

Aylesbury, Buckinghamshire, South East, United Kingdom
Corriculo Ltd
Support Analyst, Support Engineer, COR7363A Joining this established and highly successful company just outside of High Wycombe, the Support Analyst/Support Engineer role is a fantastic opportunity for somebody looking to progress their career. The Role In a fully onsite position, the Support Analyst/Support Engineer will provide 1st … and 2nd line IT support to circa 100 users, to help ensure the smooth operation of my client's IT systems, supporting staff across a hybrid Windows and Mac environment. This will involve providing user support for hardware, software, and device issues, including PCs, printers, and mobile equipment; maintaining and monitoring internal systems to ensure they're secure … up and configuring new and replacement IT equipment, and managing user accounts across internal and third-party platforms. The Company Providing market-leading companies with real-time data, the Support Analyst/Support Engineer will join a company helping their clients make business critical decisions across a vast and growing range of industries. With their vital work More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Support Analyst, Service Desk, 1st line, Entry-level COR7380

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Support Analyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Support Analyst, Service Desk, 1st line, Entry-level COR7380A

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Support Analyst, Service Desk, 1st line, Entry-level COR7380A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

Support Analyst, 1st line, Service Desk, Healthcare COR7353

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Support Analyst, 1st line, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the … Support Analyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Support Analyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? My client is keen to find a Support Analyst/Service Desk Analyst with skills/experience More ❯
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

IT Support Analyst - 1st Line / 2nd Line

Havant, Hampshire, England, United Kingdom
Mexa Solutions LTD
1st Line/2nd Line IT Support Analyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) IT Support Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the IT support and IT … infrastructure team, the IT Support Analyst will be providing 1st line/2nd line IT support both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune as well as Windows Server. What's in … Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2nd Line support to users Desktop support, Service Desk support Hardware support, software support What you'll need: Strong 1st Line/2nd Line Support experience Strong More ❯
Employment Type: Full-Time
Salary: £150 - £175 per day
Posted:

Application Support Analyst

Shippon, Oxfordshire, United Kingdom
Mars Recruitment
Application Support Analyst SQL Abingdon/Hybrid £40,000pa £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Application Support Analyst into a new client support team. On a day to day basis the Application Support Analyst t is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and … assist the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Support Analyst

Abingdon, Shippon, Oxfordshire, United Kingdom
Mars Recruitment
Application Support Analyst | SQL | Abingdon/Hybrid | £40,000pa – £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Application Support Analyst into a new client support team. On a day to day basis the Application Support Analyst t is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and … assist the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs More ❯
Employment Type: Permanent
Posted:

Software Support Analyst

Shippon, Oxfordshire, United Kingdom
Mars Recruitment
Software Support Analyst SQL Abingdon/Hybrid £40,000pa £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Software Support Analyst into a new client support team. On a day to day basis the Software Support Analyst is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist … the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Support Analyst

Abingdon, Shippon, Oxfordshire, United Kingdom
Mars Recruitment
Software Support Analyst | SQL | Abingdon/Hybrid | £40,000pa – £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Software Support Analyst into a new client support team. On a day to day basis the Software Support Analyst is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist … the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs of More ❯
Employment Type: Permanent
Posted:

Kronos Support Analyst

London, South East, England, United Kingdom
Hybrid / WFH Options
Gold Group Ltd
Kronos Support Analyst Based out of any UK office - Hybrid work set up £45,000 - £56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos Support Analyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: £45,000 - £56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯
Employment Type: Full-Time
Salary: £45,000 - £56,700 per annum
Posted:

Application Support Analyst / Software Support Service Desk / Helpdesk

Welwyn Garden City, Hertfordshire, England, United Kingdom
AWD online
Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT … Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows/Microsoft and Networking technologies, but your primary role will involve supporting the company … Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk Application Support More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Media Cloud Support Analyst x 4

london, south east england, united kingdom
Hybrid / WFH Options
base
Job title: Media Cloud Support Analyst x 4 Reports to: Senior Engineer Platform and Support Direct reports: N/A Contract: Permanent, Full-Time Shift pattern: 7-day fortnight (24/7 Operation) am to 7pm x 2 pm to 7am x 2 Location: Work from home with a requirement to be in the office once a … manage content at scale with integrated online media solutions. base' s one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning … days holiday + Public Holidays Experienced training for ongoing professional development Central London Office Job Summary Base Media Cloud is seeking four motivated and customer-focused Media Cloud Support Analyst to join our dedicated team supporting critical cloud media operations. This entry-level role is perfect for an individual passionate about technology and eager to build a career More ❯
Posted:

1st Line Support Analyst

Sevenoaks, Kent, England, United Kingdom
Hybrid / WFH Options
Franklin Bates
Assistant IT Support Analyst Up to £31,000 Onsite in Sevenoaks, Kent with some hybrid working flexibility *Please only apply for consideration if you are able and willing to commute to Sevenoaks, Kent daily. Free parking is available, otherwise the site is within walking distance of Sevenoaks train station.* Do you have 18 months+ professional experience in an … IT support role focused on 1st line/helpdesk/service desk style support? Are you enthusiastic, with a can-do attitude and excellent customer service skills? If so, you could be the candidate we are looking for... We have a truly brilliant role which would be very well suited to someone who is early in their IT … career, bringing 18 months+ professional experience in an IT support role focused on 1st line/helpdesk/service desk style support, who is keen to gain exposure to new environments and learn from a talented team around them. In this IT Support Analyst role, you will be required to use customer service skills, problem solving More ❯
Employment Type: Full-Time
Salary: £26,000 - £31,000 per annum
Posted:

1st/2nd Line Software Support Analyst - ERP SaaS. Hybrid

Nottingham, Nottinghamshire, England, United Kingdom
Hybrid / WFH Options
RecruitmentRevolution.com
We’re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use … a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE … If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯
Employment Type: Full-Time
Salary: £25,000 - £29,000 per annum
Posted:

Senior IT Support Analyst

London, South East, England, United Kingdom
BrandEd UK
ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The … degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping … colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard More ❯
Employment Type: Full-Time
Salary: £48,500 per annum
Posted:

IT Support Analyst

Tewkesbury, Gloucestershire, England, United Kingdom
Robert Half
We are seeking a proactive IT Support Analyst to support the IT Operations of a well-established, growth-oriented business based in Tewkesbury. This is a hands-on role working closely with the IT Manager, external support providers, and internal teams, offering excellent opportunities for development and progression. The IT Support Analyst will be … responsible for: Provide responsive 1st and 2nd line support across the business Assist in managing IT systems, hardware, mobile devices, and telephony Liaise with third-party IT providers and support company-wide projects Troubleshoot and maintain desktops, laptops, printers, networks, and servers Develop management reports using SQL and Excel For the IT Support Analyst position, experience More ❯
Employment Type: Full-Time
Salary: £33,000 - £36,000 per annum
Posted:

IT Support Analyst

Cambridge, Cambridgeshire, United Kingdom
Reed Technology
IT Support Analyst Cambridge (On-Site) £30,000 REED Technology are working with a leading professional services firm to recruit an IT Support Analyst to join their Cambridge office on a full-time, on-site basis. This is a great opportunity for someone looking to build their career within IT support while working in a … collaborative and supportive environment. The Role As an IT Support Analyst, you will be responsible for delivering high-quality helpdesk and technical support services to staff across multiple offices. While your primary focus will be supporting colleagues based in Cambridge, you will also provide remote support to staff in other UK locations and occasionally travel to … these offices. Key Responsibilities: Deliver first-line IT support and respond to user queries promptly. Monitor, log, and process up to 100 service desk tickets per week. Perform routine maintenance, testing, and asset management for hardware and software. Assist with installation, upgrading, and repair of equipment, software, and cabling. Support and maintain core IT infrastructure, including laptops, operating More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

IT Support Analyst - Newbury

Newbury, Berkshire, England, United Kingdom
Circle Recruitment
IT Support Analyst - Newbury Keywords - IT Support Engineer, Support Technician, IT Engineer, Service Desk Engineer, 1st and 2nd Line support, desktop support A brand new role working with an established IT solutions and business consultancy. We're looking for an adaptable IT Support Analyst to help keep systems, devices, and people connected … role would suit someone who enjoys solving everyday tech challenges, supporting colleagues, and making IT run that bit smoother across a busy organisation. The role Providing front-line technical support to colleagues, both in person and remotely. Setting up and maintaining laptops, user accounts, and software tools. Responding to support tickets, diagnosing issues, and following through to resolution. … records. Lending a hand on improvement work or new technology rollouts. Promoting good IT and security practices across the business. What you'll bring Experience working in an IT support or service desk environment. Familiarity with modern workplace tools (e.g. Microsoft 365, collaboration platforms, device management). Clear communication skills and a patient, service-focused approach. A methodical way More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

IT System Support Analyst

Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
IT System Support Analyst Permanent Location: Home/Gloucester Salary: £34,000 - £36,000 (+ excellent benefits, flexible hours) We are looking to recruit an IT System Support Analyst for a technology driven public sector organisation based in Gloucester. The System Support Analyst will provide 2nd line technical support across a diverse IT … client's office in Gloucester. My client can offer flexible working arrangements. You'll work 37 hours per week, with core hours of 10am-3pm (Monday to Friday) to support collaboration. The remaining hours can be worked flexibly to suit your schedule - for example, you could start earlier and finish at 3pm, or start later and finish later. Key … Responsibilities Deliver 2nd line support in a professional, customer-focused manner, meeting agreed SLAs. Manage and resolve escalated tickets, keeping stakeholders informed throughout. Support system changes, migrations, and upgrades, including testing and controlled releases. Deploy approved hardware and software securely across the organisation. Maintain accurate asset information and create clear technical documentation. Essential Skills & Experience Proven experience in More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

1st Line Technical Support Analyst

Reading, Berkshire, England, United Kingdom
Landmark Information Group
1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. Working More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

2nd Line IT Support Analyst

Newbury, West Berkshire, Berkshire, United Kingdom
Jiyu Consulting Ltd
2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. … Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong More ❯
Employment Type: Permanent
Salary: £30000 - £35500/annum
Posted:

Support Analyst

Greater Bristol Area, United Kingdom
One Big Circle Ltd
Support Analyst One Big Circle – Bristol Full-Time 37.5 hours over 5 Days £25k - £26k About One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and … have ambitious plans to continue expansion in and beyond our existing markets. We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of … can work to their best ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting the More ❯
Posted:

End User Support Analyst - Leeds

Leeds, West Yorkshire, England, United Kingdom
Crimson
End User Support Analyst - Laptop Swaps - Leeds (Onsite Fulltime) Inside IR35 - £290 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. 30 Working days!!! Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities. We … are seeking an End User Support Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as … queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send your up to date CV to Dean Parkes at Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for More ❯
Employment Type: Contractor
Rate: £290 per day
Posted:

Senior Support Analyst /IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
Are you a highly skilled and customer-focused IT professional ready for a dynamic contract opportunity? We are seeking an LTS Senior Support Analyst to join a high-performing Local Technology Support (LTS) team. This critical role acts as the primary point-of-delivery for 1st and 2nd line IT support, ensuring the continuous, smooth operation … of key entities within the organization. Key Role Details Job Title: LTS Senior Support Analyst - IT Customer Service Representative Location: Newcastle, Cobalt Business Park ( Fully Onsite ) Contract Duration: 1 Year Core Responsibilities The successful candidate will be responsible for end-to-end user support and device management: 1st and 2nd Line Support: Provide focused, efficient, and … professional first and second line technical support to end-users. Multi-Platform Troubleshooting: Possess strong technical acumen to support and troubleshoot issues across PC (Windows) and Mac operating systems and hardware. Audio-Visual (AV) Assistance: Manage and support user needs related to audio-visual equipment . IT Asset Management: Take responsibility for managing, tracking, and maintaining IT More ❯
Employment Type: Contract
Rate: £100 - £112 per day
Posted:
Support Analyst
the UK excluding London
10th Percentile
£25,500
25th Percentile
£26,563
Median
£31,436
75th Percentile
£37,500
90th Percentile
£47,500