1 to 25 of 2,038 Support Engineer Jobs

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day … to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance … the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve More ❯

W Talent Market Deeping, England, United Kingdom Position: 2nd Line IT Support Engineer This is a great opportunity to join a team and provide broad, core technology support, with scope for training on technologies that you may not have experience upon, so you can really build your skill set. The role is very diverse, so the applicant … must be confident in desktop, network and server support, virtualization technologies as well as Office 365. This role is based on-site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping. Base Pay Range This range is provided by W Talent. Your actual pay will be based on your skills and experience More ❯

Birchwell Associates is excited to be recruiting on behalf of our client, a leading IT services provider based in Leeds. We are looking for an experienced IT Support Engineer (2nd/3rd Line) to join their team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting a wide range of IT infrastructure … and systems. Key Responsibilities: Provide 2nd and 3rd line technical support to clients and internal teams. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Manage and maintain Windows Server environments , Active Directory, and Office 365. Support network infrastructure , including switches, routers, and firewalls. Work with virtualization technologies such as VMware and Hyper-V . Assist in IT … and maintenance to prevent technical issues. Document solutions and processes, ensuring accurate and up-to-date records. Essential Skills & Experience: Proven experience in a 2nd/3rd line IT support role . Strong knowledge of Windows Server, Active Directory, and Group Policy . Experience supporting Office 365, Exchange, and cloud-based solutions . Solid understanding of networking concepts , including More ❯

I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices … and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment and … services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure More ❯

IT & Telecoms Support Engineer Worcester Salary - £30,000 - £35,000 About Us We are an award-winning company providing managed IT and telecommunication services to organisations across a range of industry sectors. Since launching in 2002 we have grown year on year, expanding our products and services as technology has developed, helping organisations improve their business practices and … profitability. About the role As a Systems Engineer, you will be part of a busy and friendly support team. No two days will be the same and you will be exposed to a variety of technologies daily with clients across multiple sectors. You will be providing helpdesk support to a wide range of customers, and strong communication … must. You need to be both confident in writing and on the phone and able to talk customers through fault finding whilst having excellent customer service skills. Responsibilities: Provide support assistance for both hardware and software issues, remotely and in-person. Regularly travel to sites to provide support in-person. Collaborate with hardware and software vendors to identify More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

3rd Line IT Support Engineer Our client is seeking an experienced and motivated 3rd Line IT Support Engineer to join their dynamic team in Dundee . The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play a … clients' IT environments. This role is on-site (daily) in Dundee, so candidates should live nearby and also possess a full clean driving licence. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support … solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting steps for internal knowledge base and client-facing documentation. Participate in client meetings to provide technical insights, recommendations, and updates on ongoing projects and support More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

IT Support Engineer (3rd Line) Location: Glasgow Hybrid working model - 2 days WFH £45,000-£50,000 Nine Twenty Technology are delighted to be partnering with a managed service provider who are responsible for delivering cutting-edge technology solutions that empower organisations to thrive in a connected and secure digital world. Their focus includes modern workplace services, cloud … enablement, and cybersecurity — all supported by strong partnerships with technology leaders such as Microsoft. Role Overview: They're seeking a skilled and experienced Senior IT Support Engineer to join a dynamic technology services team. As the final point of technical escalation, you’ll play a crucial role in resolving complex IT challenges, supporting a wide range of infrastructure … meaningful impact in a fast-paced managed services environment. Key Responsibilities: Serve as the highest technical escalation point for critical IT issues, delivering expert-level troubleshooting and solutions. Maintain, support, and optimise infrastructure, including Windows Server, virtualization platforms, networking, and cloud environments. Collaborate closely with 1st and 2nd line support teams, offering mentorship and knowledge sharing. Ensure the More ❯

SC CLEARED Desktop Support Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a … great opportunity for a Desktop Support Engineer on a significant program of work. Responsibilities: Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Managing incident queues Handling calls with customers, VIP user management Vendor management Responding in a timely fashion to reactive or proactive incidents Recording and documenting incident tickets Monitoring phones … project requirements Unpacking and repackaging of laptops/desktops for delivery and setup Creating technical project documentation, reports, and manuals Building & deploying workstations with standard images Providing Tech-Bar support for user queries Hardware Asset and CDM Management IT Desk Moves, patching, training/meeting room setup, loan laptop management Managing IT kit retirement and device disposal Supporting printers More ❯

Salary: £35,750.00 - £40,000.00 per year Location: Hybrid remote in Gravesend DA12 Timing: Monday to Friday Job Summary As an IT Support Engineer at Apex, you will bring your expertise in IT support and customer service to ensure seamless operations for clients while also contributing to key projects. Our ideal candidate will: Have excellent customer service … work well independently and as part of a team. Requirements: Minimum 3 years of experience within a network consultancy/IT services company environment, with experience in implementation and support services. In-depth knowledge of Microsoft domain infrastructure, including Active Directory, Group Policy, and DNS. Experience in the implementation, upgrade, and migration of Windows Servers, as well as troubleshooting … support and general administration. Hands-on experience with virtualization technologies such as VMware, Citrix, and Hyper-V, including their setup and management. Experience with Microsoft 365 setup and migrations. Experience with Azure and/or AWS setup and management. Experience with M365 backups and restore. Experience with SharePoint and OneDrive. Working knowledge of various switch and firewall configurations. Strong More ❯

Join to apply for the IT Technical Support Engineer role at BVI Medical 2 days ago Be among the first 25 applicants Purpose This role is divided into two main areas: The primary purpose is to provide local on-site support for end-user computing and local applications, with flexible working arrangements based on your residence. The … secondary purpose is to support colleagues at other BVI sites with end-user computing and applications, remotely as needed. Key Responsibilities Provide 1st/2nd line IT Helpdesk support for global users, focusing on end-user computing. Manage Helpdesk tickets, prioritize tasks, document corrective actions, and communicate progress to customers. Create and update knowledge base articles for end … staff. Configure, maintain, and troubleshoot hardware devices such as desktops, laptops, printers, IP phones, iPhones, iPads, scanners, and peripherals. Deploy, maintain, and troubleshoot client operating systems using imaging technologies. Support software installations, upgrades, preventative maintenance, and troubleshooting. Maintain hardware asset records in the IT Assets Database and coordinate with the accounts department for hardware lifecycle management. Support and More ❯

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel … in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery … for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely with the IT Infrastructure Manager More ❯

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel … in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery … for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely with the IT Infrastructure Manager More ❯

2nd Line Support Technician – Northern Ireland Our client is a fast-growing and well-established business providing best-in-class IT support services to clients across the hospitality sector. They’re now looking for a highly motivated and experienced 2nd Line Support Technician to join their dynamic team. This is a fantastic opportunity to advance your career … in a fast-paced environment that values your input, invests in your development, and offers long-term progression. The Role As a 2nd Line Support Technician, you’ll be the go-to escalation point for the 1st Line team, handling a wide range of support needs across IT systems, networks, and hospitality-specific technologies. You’ll work with … everything from POS and PMS systems to Wi-Fi and back-office infrastructure, ensuring client operations run smoothly 24/7. Key Responsibilities Deliver advanced technical support via phone, remote tools, and occasional site visits. Troubleshoot and resolve issues with Windows servers, networks, desktops, and hospitality-focused systems. Escalate complex cases to 3rd line or vendor support when More ❯

2nd Line Support Technician – Northern Ireland Our client is a fast-growing and well-established business providing best-in-class IT support services to clients across the hospitality sector. They’re now looking for a highly motivated and experienced 2nd Line Support Technician to join their dynamic team. This is a fantastic opportunity to advance your career … in a fast-paced environment that values your input, invests in your development, and offers long-term progression. The Role As a 2nd Line Support Technician, you’ll be the go-to escalation point for the 1st Line team, handling a wide range of support needs across IT systems, networks, and hospitality-specific technologies. You’ll work with … everything from POS and PMS systems to Wi-Fi and back-office infrastructure, ensuring client operations run smoothly 24/7. Key Responsibilities Deliver advanced technical support via phone, remote tools, and occasional site visits. Troubleshoot and resolve issues with Windows servers, networks, desktops, and hospitality-focused systems. Escalate complex cases to 3rd line or vendor support when More ❯

IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School is seeking to secure … a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking … Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root More ❯

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯

Senior IT Support Engineer - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression, particularly for those with ambitions to step into … leadership roles. This is a varied role where you will be mentoring and supporting the more junior engineer (1st/2nd Line) in the team, acting as a point of escalation and getting involved in projects. This is a hybrid role, with three days a week based at the company's Manchester office and two days working from home … post-probation). Key Responsibilities: Act as a point of escalation for hardware, software, networks, and business applications. Mentor and support junior team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and More ❯

rd Line IT Support Engineer Our client is seeking an experienced and motivated 3 rd Line IT Support Engineer to join their dynamic team in Dundee. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our clients. You will play a … technical assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is predominantly office based in Dundee. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support … solutions, including network infrastructure, cloud services, and security protocols. Conduct thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting steps for internal knowledge base and client-facing documentation. Participate in client meetings to provide technical insights, recommendations, and updates on ongoing projects and support More ❯

IT services are tailor-made for your business needs, ensuring that you receive the maximum benefits from our partnership. Backed by an expert technical team, Comms-Byte guarantees effective support services that will keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for an IT Helpdesk/1st … Line Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals with a passion for IT and we always provide immense support to our apprentices and … technicians. Key Responsibilities: As an IT Helpdesk/1st Line Support Engineer Apprentice, your main roles and responsibilities will include: Providing customer support to external clients remotely. Getting involved in new releases and installations, testing, project work, and general IT support. Promoting a first-time fix focus, working on your initiative to resolve issues for clients and More ❯

Flexible benefits such as season ticket loans, discounted gym memberships, and a cycle to work scheme. Professional career development opportunities through the Multiplex Learning Academy. Flexible work arrangements to support work-life balance. Who we're looking for: Our people are united by a belief in outperforming in everything we do. What is the overall job? The Technical Support Engineer supports all users by investigating and resolving End User Computing hardware, application, and software issues from level 1 to level 3. The role reports to the IT Technical Support Manager and involves delivering IT support related to end user compute, including processes, procedures, and technologies within Multiplex IT. It is customer-facing, with most work … modifications and identifying continuous improvement opportunities. What do I need to be successful in this role? Experience within an IT organization, preferably in a Technical/End User Computing Support role. Excellent interpersonal skills supporting technical and non-technical users. Strong verbal and written communication skills, with attention to detail. Expertise in Windows and Apple operating systems (Windows More ❯

they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining, and monitoring workstations, servers, network … equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and a drive to develop your skills is … work in our Liverpool office and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain technical processes, training documentation, and More ❯