251 to 275 of 788 Support Engineer Jobs

leading supplier of planning obligations and Building Safety Levy software to Local Authorities across the UK – is looking to recruit a Development and Support Engineer to join its technical team. The post holder will be responsible for the development and maintenance of Exacom software products and internal systems … technical support for clients, and upkeep of the documentation and processes that support them. This is a mid-level post for a developer with commercial experience. Contract Permanent, full time – 37 hours per week Occasional evening or weekend work for software updates and maintenance (compensated ...

What you'll be doing: As a Customer Support Engineer (2nd Line), you'll act as the main escalation point for incidents and service requests that cannot be resolved by 1st Line support. Working within our Managed Services team, you'll take ownership of complex technical issues through … teams, and technology vendors to ensure excellent customer outcomes. This role is ideal for someone with previous 2nd Line, Service Desk, MSP, or Infrastructure Support experience who enjoys troubleshooting across Microsoft technologies and delivering exceptional customer service. Working closely with colleagues, customers, and partners, you'll: Own escalated incidents ...

What you'll be doing: As a Customer Support Engineer (2nd Line), you'll act as the main escalation point for incidents and service requests that cannot be resolved by 1st Line support. Working within our Managed Services team, you'll take ownership of complex technical issues through … teams, and technology vendors to ensure excellent customer outcomes. This role is ideal for someone with previous 2nd Line, Service Desk, MSP, or Infrastructure Support experience who enjoys troubleshooting across Microsoft technologies and delivering exceptional customer service. Working closely with colleagues, customers, and partners, you'll: Own escalated incidents ...

Ref.-Nr.: UK00936Schedule type: Full TimeContract Type: Permanent Full-TimeWHAT WE ARE LOOKING FORPosition BackgroundA vacancy has arisen for a 3rd Line IT Support Engineer to join the growing Rheinmetall Defence UK (RDUK) team based at our Telford location (RBSL). The business is seeking an energetic, self … motivated individual willing to assume a wide range of responsibilities within a dynamic and evolving environment.Reporting directly to the IT Support Manager, you will provide vital technical support for the ongoing and expanding day-to-day IT needs of the business. This strategic role provides the critical ...

Technical Support Engineer Location: Stevenage, Hertfordshire - In Person Job Type: Full-time Salary: £35,000 - £40,000 per annum Benefits Additional leave Company events Company pension Employee discount Free parking On-site parking About the Company We are a leading provider of innovative security solutions, specialising in CCTV … alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems, this is your opportunity to work with cutting-edge products in a supportive ...

Product Quality & Support Engineer London About Antare Join Antare as we go to market. We’ve been busy building the physical security intelligence platform of the future. Our always-connected platform automatically detects risks, captures evidence and reports on real-world events as they happen, delivering intelligent insights … underlying problem, and make sure we don't ship the same problem again. This role combines product quality and technical customer support, because we believe the feedback loop matters. A customer reporting a problem shouldn't result in a vague ticket being thrown over the wall. We want someone ...

Applications Support Engineer Linlithgow Hybrid - 2-3 Days a week on site Competitive Salary + 32 Days Holiday + Bonus + Shares + Healthcare + Income Protection + Flexible Working Hours + Pension Are you a technically minded engineer with networking knowledge and strong problem-solving skills … engineering business at the forefront of network synchronisation, performance validation and network emulation technologies. You will become a key member of the Applications Engineering & Support team, providing technical expertise and support to customers across the world. In this varied role, you will investigate and resolve complex technical issues ...

Applications Support Engineer Linlithgow Hybrid - 2-3 Days a week on site Competitive Salary + 32 Days Holiday + Bonus + Shares + Healthcare + Income Protection + Flexible Working Hours + Pension Are you a technically minded engineer with networking knowledge and strong problem-solving skills … engineering business at the forefront of network synchronisation, performance validation and network emulation technologies. You will become a key member of the Applications Engineering & Support team, providing technical expertise and support to customers across the world. In this varied role, you will investigate and resolve complex technical issues ...

Bottomline is a global leader in business payments and cash management. This role is a customer-focused Technical Support Engineer who supports Bottomline's Financial Messaging platforms and services, sitting between front-line Support and Operations teams to resolve technical customer issues requiring deeper investigation and broader … system access. What You'll Do Own and resolve technical support cases relating to Financial Messaging platforms and services Investigate complex application, platform and infrastructure issues and progress cases through to resolution Monitor systems and services proactively to identify and resolve potential issues before they affect customers Complete small ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Act as the senior escalation point for complex … technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster recovery. Deliver customer projects including cloud migrations, server upgrades, infrastructure improvements ...

Position Summary The Onsite Support Engineer provides high-quality, customer-facing technical support from a dedicated customer site, as part of the local Onsite Support Services (OSS) team led by the OSS Team Lead. The role owns complex end-user, workplace and infrastructure incidents through … resolution, while maintaining a visible, professional and responsive onsite service. The engineer will build trusted relationships with customer stakeholders, coordinate effectively with remote resolver teams and third-party suppliers, and use insight from recurring issues to improve service reliability, documentation and the overall user experience. Essential Roles & Responsibilities Take ...

than 77,000 organisations have adopted GitHub Copilot. Locations In this role you can work from Remote, United Kingdom Overview GitHub is growing its Support Engineering team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Support Engineer III, you will manage support tickets, identify and report bugs, and contribute to innovative product developments. The ideal candidate will drive impactful improvements in customer support by fostering teamwork, collaboration, and adaptability. Their initiative and contributions will be crucial in streamlining support processes and enhancing team ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Find out if this opportunity is a good … information that follows below. Act as the senior escalation point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup ...

Position Overview: You're an experienced Onsite 2nd Line Support Engineer residing in the UK. You've been in this type of role or perhaps a field engineer role previously, providing deskside/drop-in/onsite support. You have developed strong analytical and technical skills … dynamic business environments. This means working with latest technologies and supporting users with your high-level customer support skills, is something you enjoy. In this role you will gain relevant qualifications and accreditations to further develop your skills (And we're happy to be able to provide this ...

seeking an experienced SnapLogic Support Engineer for an initial 3-month contract to support and maintain existing integrations involving Microsoft Dynamics 365 CRM. The successful candidate will have strong hands-on SnapLogic experience, with a focus on production support, troubleshooting integration failures, resolving data synchronisation issues … ensuring reliable data flows between Dynamics 365 CRM and other enterprise systems. This is a support-focused position rather than a design or development role, requiring someone who can quickly understand the existing integration environment and provide effective technical support. Key Responsibilities Provide day-to-day technical support ...

applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when … ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations ...

Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. The Senior Global Support Engineer, Digital Pathology, for Leica Biosystems is a key individual contributor within the Global Support team, providing advanced third-level technical support, product expertise, and service and support readiness. The role resolves complex Business Unit (BU) escalations, communicates technical guidance to the field, and supports Change Request (CR) and New Product Development (NPD) projects. Product focus includes the Aperio GT Platform, Aperio FL, CytoVision/CytoInsight, and other assigned Digital ...

Title: 3rd Line Infrastructure Engineer Role Overview We are seeking an experienced 3rd Line Infrastructure Engineer to join our client's technical team. The successful candidate will provide advanced technical support, manage complex infrastructure issues, and deliver solutions across a Microsoft-focused environment. You will … senior escalation point for infrastructure incidents, ensuring the stability, security, and continuous improvement of enterprise systems. Key Responsibilities Provide 3rd line technical support and escalation for complex infrastructure issues. Troubleshoot and resolve advanced issues across Microsoft technologies. Manage and support Microsoft 365 (O365) environments, including user services, administration ...

Desktop Support Engineer Contract: 3 months with a view to extend Rate: £230 per day Location: Onsite 5 days in London Inside IR35 via umbrella A brand new support opportunity has opened to join one of Cathcart Technology’s key clients. Your main responsibility will be responding … supporting any end users requests from within the company, as well as be on hand to support the overall network infrastructure. You will handle key tasks such as configurating IT hardware, dealing with end users first hand and troubleshooting any network connectivity issues. Essentially you will take ...

Line Support Engineer – White Label IT (Farnborough) Mastered 1st line and ready for tickets that make you think? Want to be the engineer people bring the hard problems to? At White Label IT, we’ve built the place to do exactly that. We’re not your average … MSP. We provide helpdesk support for multiple MSPs across the UK and abroad... think of us as the MSP’s MSP! You won’t be stuck supporting one office or one set of systems. One minute you’re untangling a conditional access policy in Entra ID, the next ...

will be required to work 38 hours on a shift rota basis; working between the hours of 8am-10pm, including some weekends. Responsibilities Application Support – provide 3rd line support for our in house developed applications. This will include resolving incidents escalated by our first- and second-line support teams and where appropriate liaising with our development teams to identify application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will ...

Opportunity We’re looking for a Senior Customer Support Engineer who can bring direction, energy and focus to a small engineering team while staying hands-on with advanced defence technology. This opportunity would suit an experienced engineer who enjoys leading people as much as solving technical problems. … with the ability to motivate colleagues, organise competing priorities and anticipate what needs to happen next. Your background could be in field service, customer support, production supervision or another engineering environment - you don’t need to have held an identical role. Who We Are OpenWorks is a rapidly growing ...

principles to automate operations, enhance system reliability and monitoring, reduce repetitive manual effort, and improve the overall client and user experience. As a Production Support Engineer, this person will be responsible for designing and maintaining monitoring and infrastructure, tools, automation, and other technology. By leveraging expertise in automation … incident management, and performance optimization, the successful candidate will contribute to building robust and resilient systems that support business goals. The ideal candidate will have a strong understanding of electronic trading systems as well as experience building monitoring solutions to increase the reliability and performance of production electronic trading ...

when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. As Staff Technical Support Engineer, you will serve as a senior technical leader and domain expert within the global support organization. This role is designed … highly experienced engineer with deep technical acumen and a strong track record of influencing support operations, engineering decisions, and customer satisfaction at scale. You will take ownership of complex and high-impact technical challenges across our satellite navigation test and simulation platforms, often working directly with strategic customers ...

Role Overview We are seeking a security-minded IT Support Engineer to manage our day-to-day service desk operations and support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some … line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across our Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security ...