426 to 450 of 574 Remote Customer Experience Jobs

directly to the Director of Common Digital Services. The HO DT Security & Operations will be accountable for providing cyber security, service management and colleague experience technology services into E.ON UK . They are accountable for delivering all services in accordance with agreed measures and metrics to deliver … Business strategy, aligned to UK DT and Group DT strategic requirements. Accountable for ensuring the operational performance of cyber security, service management and colleague experience technology services into E.ON UK. Responsible for ensuring that all parties internal and external in a complex multi sourced/matrix environment work ...

design. Drive Observability & Performance – Lead monitoring, logging, alerting, and performance analysis using Azure Monitor, Log Analytics, and Application Insights to maximise service health and customer experience. Automate at Scale – Promote an automation‐first culture through Infrastructure as Code (Terraform) and modern CI/CD pipelines, improving consistency, speed … successfully support a technology estate serving 500+ users, 50+ sites, 500+ servers, and 100+ applications. About You Azure & Cloud Expertise – Strong hands‐on experience with Microsoft Azure, Microsoft 365, Windows Server, Linux, virtualisation technologies, and modern cloud hosting platforms. Broad Technical Knowledge – Solid understanding of networking, firewalls, connectivity, identity ...

Figma in London is seeking a Manager, Solutions Consultant to lead a team of Solutions Consultants and partner with Sales, Product, Customer Experience, and Support to drive strategic pre-sales initiatives. You will mentor, hire, and grow talent while shaping our technical pre-sales strategy and customer ...

process Raising brand awareness through local networking, events and marketing activity Creating engaging marketing content, including video walkthroughs where appropriate Delivering an outstanding customer experience throughout the client journey What We're Looking For Proven success in a field sales, business development or property-related role Strong cold … business development and lead conversion experience Confident building relationships at all levels A natural networker who enjoys being visible within the local business community Commercially minded with a proactive, entrepreneurial approach Self-motivated and comfortable working independently Knowledge of the local property market would be advantageous Full UK driving ...

process Raising brand awareness through local networking, events and marketing activity Creating engaging marketing content, including video walkthroughs where appropriate Delivering an outstanding customer experience throughout the client journey What We're Looking For Proven success in a field sales, business development or property-related role Strong cold … business development and lead conversion experience Confident building relationships at all levels A natural networker who enjoys being visible within the local business community Commercially minded with a proactive, entrepreneurial approach Self-motivated and comfortable working independently Knowledge of the local property market would be advantageous Full UK driving ...

market execution across Solution Engineering, Delivery, and Program Implementation. Reporting to the European Market Owner, you will own the end‐to‐end customer journey—from pre‐sales solutioning through to program launch and expansion—while building the operational infrastructure needed to scale Marqeta’s European business. This … Delivery organisations supporting issuer‐processing and program‐management customers across Europe. Define clear engagement models with Sales and Account Management across the full customer lifecycle: pre‐sales, onboarding, implementation, and expansion. Build and maintain a standardized solutions & delivery framework that drives consistency, speed, and quality. Measurable KPIs spanning time ...

manage their pensions with us. With our distinctive hot coral cards, get-paid-early feature, financial education on social media, and award-winning customer service, we create magical moments for our customers! At Monzo, we prioritize solving problems over selling products. Location: London/Cardiff/UK Remote | Salary … actionable insights that empower them to control their finances. Our credit products are vital to our mission and enable us to provide exceptional customer experiences while driving revenue. With strong growth and high engagement among our borrowers, we are enhancing our portfolios, including personal and business credit products across ...

highly regulated environment. As part of a wider digital transformation programme, they are investing heavily in AI, automation, and advanced data capabilities to improve customer experiences and operational efficiency. Their AI function is expanding rapidly, with multiple GenAI and machine learning initiatives moving from concept into production. You will … technical leadership, guidance, and mentoring within the AI engineering function. Contributing to the wider AI strategy and future direction of the capability. Your Skills & Experience Strong commercial experience delivering GenAI solutions into production environments. Proven ability to lead AI projects from concept through deployment and operational management. Excellent ...

technical leadership role. You'll continue to manage your own queue of 3rd Line support tickets, acting as the senior escalation point for complex customer issues, while coaching and supporting your team to deliver an exceptional customer experience. If you enjoy staying close to the technology while developing … Lead and mentor a small team of 3rd Line Escalation Engineers. Manage your own queue of complex 3rd Line support tickets and customer escalations. Act as the senior technical escalation point for high-priority incidents. Ensure tickets are managed within agreed SLAs and service standards. Carry out ticket quality ...

+ Quarterly Bonus + Profit Share + Outstanding Benefits Are you an experienced Account Manager who enjoys building long-term customer relationships, developing existing accounts and identifying opportunities for growth? We're partnering with a highly respected global manufacturing and technology business to recruit an Account Manager to join … Share incentive scheme, Cycle to Work scheme, Employee discount platform, Long service awards The Opportunity You'll take ownership of an established portfolio of customer accounts, ensuring they receive outstanding service while identifying opportunities to develop and grow existing business. This is a relationship-led role where ...

innovative tech company seeking an experienced Payroll Solutions Specialist to support the successful delivery and optimisation of UK payroll solutions for a growing customer base. This is a highly consultative role where you will act as the go-to expert for UK payroll processes, legislation, system configuration and payroll … best practice. Working across implementation, customer-facing and internal teams, you will help ensure payroll solutions are delivered efficiently, remain compliant and meet the evolving needs of customers. Key Responsibilities Provide expert guidance on UK payroll legislation, compliance and operational best practice. Support the design, configuration and optimisation ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional customer … other UK sites may also be required. Key Responsibilities Act as the first point of contact for IT support requests, providing a professional and customer-focused service. Log, prioritise, investigate and resolve incidents and service requests in line with agreed SLAs. Manage support tickets through to resolution, ensuring customers ...

across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international … seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors ...

Digital Optimising Assistant - Hybrid role working 2 days a week from our office in Croxley Park Are you passionate about digital experiences, customer journeys, and bringing online campaigns to life? Do you have a great eye for detail, a flair for organisation, and enjoy working in a fast-paced … Optimising Assistant to join our Digital team on a fixed-term contract covering maternity leave. This is an exciting opportunity to gain hands-on experience in e-commerce, website optimisation, trade marketing, and digital merchandising for two of the UK's leading jewellery brands. What you'll be doing ...

Newport/Telford office once each week but only if this is manageable. My client is looking for an enthusiastic and relationship-focused Veterinary Customer Success Manager to join a growing team, working for a company who is rapidly expanding; they're going to be doubling in size this … resolving more complex queries and identifying ways to help practices work more efficiently. If you enjoy building strong relationships, are passionate about delivering exceptional customer experiences and like the idea of being on the road meeting customers across the UK then we'd love to hear from you. About ...

London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that ...

hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers … ensure value for money. Support ICT budget management, procurement activities and business case development. Identify opportunities to improve ICT services, processes and the overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version ...

hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers … ensure value for money. Support ICT budget management, procurement activities and business case development. Identify opportunities to improve ICT services, processes and the overall customer experience. Person Specification Must-Have Requirements Degree-level qualification (or equivalent experience) in ICT, Information Systems or a related discipline. ITIL Foundation (Version ...

Identify opportunities to improve service quality, operational efficiency, monitoring, and alerting capabilities. Drive Continuous Service Improvement (CSI) initiatives to reduce incident volumes and improve customer experience. Support the implementation of process enhancements, automation, and best practice service management methodologies. Change & Transition Management Partner with delivery and project teams … transition of new services and applications into live operations. Ensure service readiness processes are followed and operational support requirements are clearly defined. Required Skills & Experience Proven experience in a Service Manager, IT Service Delivery Manager, Application Support Manager, or similar role. Strong understanding of ITIL Service Management principles ...

seeking a Machine Learning Scientist to join a multidisciplinary squad. You will develop and deploy advanced ML models to detect fraudulent activity while balancing customer experience and cost. The role emphasizes production readiness, experimentation, and business impact. The ideal candidate will own end-to-end ML solutions, collaborate ...

role in shaping and delivering Jet2's Data Science strategy, helping us unlock the value of our data to drive business performance, innovation and customer experience. Based at Holiday House in Leeds City Centre , this is a hybrid role, giving you the flexibility to work from home ...

data scientists in shaping the online Personalisation strategy. You will bridge data science with business and commercial teams to deliver measurable impact across customer experiences. You will guide model-driven solutions end-to-end, collaborate with Product, Engineering and Data Engineering, and drive agile practice and innovation to unlock ...

Cloud. You will work across AppCore and Stack reconciliation, collaborating with Product, Hosted Grafana, and Infrastructure teams to ensure reliable stack lifecycles and seamless customer experiences. You will apply strong Golang expertise and cloud familiarity (AWS/GCP/Azure), contributing to distributed systems, incident response, and IaC #J ...

scale native apps. You will lead multiple Android engineering teams, set technical direction and collaborate with product, design and other disciplines to deliver performant customer experiences. The role emphasizes architectural thinking, mentorship of junior engineers and a strong focus on automated testing (JUnit, Espresso). #J-18808-Ljbffr ...

enjoys working in a dynamic environment. You will collaborate with various teams, ensuring timely delivery of projects, and making impactful decisions that enhance the customer experience. The position offers a competitive salary ranging from £100,000 to £135,000 annually. #J-18808-Ljbffr ...