551 to 575 of 578 Remote Customer Experience Jobs

markets. You will own the international growth roadmap across acquisition, activation, engagement, and retention—building a world‐class, standardized buyer and seller experience across geos and scaling a repeatable playbook beyond our lead markets. In this role, you will partner closely with teams across the company to unlock … quality on complex multi‐team initiatives. Excellent cross‐functional leadership and communication , with experience partnering closely with Engineering, Design, Data Science, UXR, BizOps, CX/Trust, Logistics, Payments/Tax, and regional go‐to‐market teams. High empathy for international users and stakeholders , with a strong desire to build ...

relying heavily on manual spreadsheet processes. The business is now investing in building a more reliable data foundation that will provide greater visibility across customer journeys, operational performance and clinical outcomes. As Data Analyst, you will take ownership of bringing this data together, improving its structure and helping senior … maintaining data models and pipelines using SQL, with the opportunity to work with Snowflake and dbt Developing dashboards and reporting that provide visibility across customer journeys, conversion funnels and business performance Working with stakeholders to understand their requirements and translate business questions into practical data solutions Improving data quality ...

relying heavily on manual spreadsheet processes. The business is now investing in building a more reliable data foundation that will provide greater visibility across customer journeys, operational performance and clinical outcomes. As Data Analyst, you will take ownership of bringing this data together, improving its structure and helping senior … maintaining data models and pipelines using SQL, with the opportunity to work with Snowflake and dbt Developing dashboards and reporting that provide visibility across customer journeys, conversion funnels and business performance Working with stakeholders to understand their requirements and translate business questions into practical data solutions Improving data quality ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … involve? Asa Product Manager, youll own and drive a key product set within a defined value stream, shaping strategy, setting priorities, and delivering real customer and business outcomes. Working closely with your Senior Product Manager,youllcreate and evolve a clear product roadmap, balancing short-term delivery with long-term ...

Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with ...

complex areas of delivery and bringing the best of modern data and AI engineering to public sector and regulated clients. You will have: - Proven experience (8+ years) in data, analytics and AI platform architecture, design and delivery - Expertise in AWS cloud-native data and analytics platforms across the data … value chain - Experience designing scalable platform components spanning batch and real-time/streaming processing across microservices- and API-driven architectures - Experience integrating machine learning, Generative AI and foundation models into enterprise solutions, including agentic AI approaches - Experience implementing robust data management, security and governance for public ...

telephone, email, LinkedIn, and face-to-face meetings. Build and develop strong relationships with prospective clients. Deliver engaging software product demonstrations tailored to customer requirements. Manage and develop a healthy sales pipeline using HubSpot CRM. Follow up leads and sales opportunities to maximise conversions. Negotiate commercial terms and successfully … opportunities. Achieve and exceed individual sales and revenue targets. Collaborate with marketing and technical teams to support the sales process and deliver the best customer experience. Develop expert product knowledge to confidently demonstrate software solutions across multiple industries. Requirements Minimum of two years' experience in software sales, SaaS ...

team. This is an excellent opportunity for someone with an IT support or Service Desk background who enjoys solving technical problems and delivering outstanding customer service. About the Role As a Systems Support Analyst, you'll be the first point of contact for IT incidents, service requests and user … support to colleagues across the organisation. You'll work within a collaborative Service Desk environment, resolving technical issues wherever possible while ensuring an excellent customer experience. Key Responsibilities Act as the first point of contact for IT incidents and service requests. Deliver first-line technical support and first-contact ...

strategic ISV referral partners. You’ll drive co‐sell motions, identify joint account opportunities, and make sure partners are fully enabled to deliver great customer outcomes. This is a highly relationship‐driven role that sits at the heart of our go‐to‐market strategy. What … regular business reviews and strategic planning sessions. Identify, evaluate, and onboard new SI and consulting partners that align with our target market segments and customer needs. Commercial Governance Manage partner agreements, deal registration, and commercial frameworks to ensure clear rules of engagement and mutual accountability. Cross‐Functional Collaboration Work ...

manage incidents and requests through the ITSM platform. Contract is for 7 months in Chichester. Hybrid working once training is complete Key requirements: Experience working within an IT Service Desk or IT support environment. Strong customer service, communication and problem-solving skills. Experience using ITSM platforms … supporting incidents and service requests. Ability to diagnose and resolve a broad range of first-line technical issues whilst delivering a positive customer experience. Key responsibilities Act as the primary point of contact for IT incidents, service requests and user enquiries. Provide first-line support, deliver first-contact resolution ...

partners throughout the project. Together with customers, you will implement and expand SAP service solutions in conjunction with the latest service products in the CX environment. As a Product Owner, you understand your customers' requirements and implement them in the SAP CX Cloud. You conduct training courses and workshops … award-winning digital commerce consultancy delivering state-of-the-art commerce and marketplace solutions. e2y is part of SYBIT, which is Europe's leading CX full-service provider, specializing in customer-centric processes. We have offices in the UK and Spain. #J-18808-Ljbffr ...

Office Cloud, SaaS, AWS, The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

needed) Start Date: ASAP We're looking for a Product Designer with strong Service Design capability to help redesign an end-to-end digital customer journey. You'll work alongside Product Management to understand customer needs, facilitate discovery workshops and produce interactive prototypes that shape future engineering delivery. … Experience Needed Product Design Service Design Customer Journey Mapping UX User Research Workshop Facilitation Figma Interactive Prototypes Design Thinking Stakeholder Workshops Key Responsibilities Map customer journeys Facilitate workshops Conduct user research Build interactive Figma prototypes Validate customer experiences Collaborate with Product Management Support discovery activities Present ...

Issuer Services Investor Engagement business. This position sits within a newly established Edinburgh-based team. The team will create the next generation of customer experiences on a unified platform that brings together multiple businesses and product capabilities to create a market leading digital experience that delivers … Computershare Engineering Group and apply them pragmatically to the project. Other key skills required for the role include: Hands-on full stack engineer with experience in React, C#, ASP.NET Core, Entity Framework and SQL. Bringing experience of leading the engineering of web applications, with an understanding of mobile ...

Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech … Working with product leads and stakeholders, you'll help engineers understand why they're building something, not just what - connecting their work to real customer problems. What success looks like Success here is about enabling your team and building the right environment, communicating with the wider business on priorities ...

Nuffield Health is seeking a Platform Architect – Customer & CRM to shape and evolve our Salesforce CRM platform and related customer technologies. You will lead technical strategy, work with cross-functional teams and drive integration, security and scalability across the organisation. You will guide architecture governance, document solutions … push for DevOps adoption and Marketing Cloud expansion to enhance customer experiences and operational efficiency. #J-18808-Ljbffr ...

Smartsheet Inc is seeking a Director of Customer Success to lead the EMEA team in London. This pivotal role focuses on enhancing customer experiences and driving growth through collaboration and AI-driven strategies. The ideal candidate will have over 8 years of management experience in a global ...

shaping and developing our Programme Leadership capability, with the support of an established and well positioned company with an impeccable track record and customer base. Our Project & Platforms Comms Consultant wilL work with Credera clients and colleagues to develop and deliver organisational change to meet the client’s strategic … Leeds, Manchester or Newcastle). We value collaboration and client impact, balancing flexibility with in-person connection to deliver exceptional results. Responsibilities and Skills - Experience in leading client communications and engagement across technology delivery programmes, ensuring clear, consistent, and timely messaging. - Develop and deliver structured communication plans aligned ...

direction across Omaze's digital products, establishing a world-class standard for UI craft. Lead the design of our most strategic and high-impact customer experiences, from early concept through to polished delivery. Partner with senior leaders and C-suite stakeholders to shape and champion a cohesive product … visual vision. Create beautiful, intuitive and accessible customer experiences that strengthen both the product and the Omaze brand. Collaborate closely with Product Managers, Engineers and Brand Designers to deliver exceptional end-to-end experiences. Raise the bar across the Product Design team through mentoring, design critiques and leading ...

company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this role, you'll oversee the production … strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki, Mimir ...

Customer Identity and Access Management Consultant Location: Flex-Hybrid Working (Few Days Per Month in a UK-Based Office) Salary: Up to £60,000 + Package We're looking for a CIAM Consultant to join a growing digital identity team, helping organisations deliver secure, seamless customer experiences through … modern Customer Identity & Access Management solutions. This is an excellent opportunity to wor... WKCL1_UKTJ ...

Customer Identity and Access Management Consultant Location: Flex-Hybrid Working (Few Days Per Month in a UK-Based Office) Salary: Up to £60,000 + Package We're looking for a CIAM Consultant to join a growing digital identity team, helping organisations deliver secure, seamless customer experiences through … modern Customer Identity & Access Management solutions. This is an excellent opportunity to wor... WKCL1_UKTJ ...

Customer Identity and Access Management Consultant Location: Flex-Hybrid Working (Few Days Per Month in a UK-Based Office) Salary: Up to £60,000 + Package We're looking for a CIAM Consultant to join a growing digital identity team, helping organisations deliver secure, seamless customer experiences through … modern Customer Identity & Access Management solutions. This is an excellent opportunity to wor... WKCL1_UKTJ ...

work on a wide variety of business-critical systems, developing the software, platforms and tools that support day-to-day operations and enhance the customer experience. This is a hands-on, full-stack development role where you'll build and maintain bespoke software, internal applications, APIs and web-based … online business. Write clean, secure and maintainable code following best development practices. About You We're looking for a well-rounded Software Developer with experience across frontend, backend and API development. You'll ideally have experience with: Node.js, React, JavaScript and TypeScript Building and consuming REST and GraphQL ...

Architecture to enhance performance and scalability. Ensure high-quality code delivery by implementing best practices, including comprehensive testing and continuous integration. Key Skills: Proven experience in enterprise-scale Ruby on Rails development . Hands-on experience with relational databases such as MySQL . Familiarity with testing frameworks like … next chapter of our journey... Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences. We’re a predominantly remote workforce with teams distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking ...