701 to 725 of 1,161 Remote Customer Experience Jobs

Modern Workplace Engineer New London, UK

Location
Greater London, England, United Kingdom
play a vital part in shaping and optimizing how we work and collaborate through Microsoft 365, modern device management platforms, collaboration tools, and digital experience monitoring technologies. As a member of our small, multi-skilled IT team, you will have the opportunity to work across a broad modern workplace … seamless employee experience. This is a high-impact, hands-on role that is perfect for someone who is passionate about collaboration technologies, user experience, and modern device management. What you'll be doing Google Workspace Administration: Manage and optimise our Google Workspace environment, including user management, access controls, security ...

Director - Professional Services

Location
Greater London, England, United Kingdom
Applied AI to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions that help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of highly regulated industries, we see immense opportunity for meaningful innovation … experimental pilots into a sustained enterprise-wide advantage. Faculty is uniquely placed to help, combining deep technical expertise in agentic AI with hard-won experience delivering transformation in complex, regulated environments. We’re looking for a Director to build and lead our Professional Services practice. You will shape ...

Senior Ai Engineer

Hiring Organisation
Typeform
Location
United Kingdom, UK
Employment Type
Full-time
work closely with Product Managers, Software Engineers, Data Scientists, Data Engineers, and Analytics teams to turn promising AI ideas into secure, scalable, and dependable customer experiences. About the roleAs a Senior AI Engineer at Typeform, you will design, build, and operate the systems behind our AI products. Your work … applications using large language models, RAG, vector search, and agentic systems. Build services and APIs that allow product teams to integrate AI capabilities into customer experiences. Turn prototypes into reliable production systems with clear measures of performance and quality. Explore new ways for customers to collect, understand ...

VodafoneThree - SRE

Hiring Organisation
Vodafone
Location
London, UK
Employment Type
Full-time
just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected … alerting, giving teams the insight they need to keep systems healthy. Who you areYou'll help design and build our platforms, always keeping the customer experience in mind. Don't worry you'll be supported by more experienced engineers as you grow. You'll learn ...

Ci North Account Manager

Location
Telford, England, United Kingdom
hardware, software and associated services. Role Summary Working within the Ci North sales team, you will manage the full sales cycle, including prospecting, customer meetings, quotations, proposals and reporting. You will develop a strong understanding of reseller requirements while building your knowledge of Ci Distribution and the wider Centerprise … secure referrals. Promote the full range of products and services available through Ci Distribution. Meet or exceed agreed sales targets and performance levels. Customer relationships Develop a clear understanding of each customer’s business and IT requirements. Advise customers on suitable products, software and associated services. Maintain regular ...

Head of Banking

Location
Greater London, England, United Kingdom
help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for meaningful innovation … role Banking is entering a period of profound reinvention. Across retail, commercial and corporate banking, leaders are under pressure to improve productivity, modernise customer journeys, strengthen risk management, and turn AI from a series of pilots into enterprise-wide advantage. the company is uniquely placed to help. We combine ...

Principle Product Manager

Hiring Organisation
Trust In SODA
Location
City of London, London, United Kingdom
management role. You'll be trusted to identify opportunities, challenge assumptions, influence strategic direction and build products that deliver meaningful commercial outcomes. Whether your experience is launching entirely new products or scaling established platforms, you'll have the freedom to own major initiatives from early discovery through to market … working. Serving enterprise organisations across multiple industries, the business has built a strong reputation for helping customers make better, data-informed decisions. As customer expectations evolve, the organisation is investing heavily in intelligent automation, advanced analytics and AI-driven experiences that simplify complex workflows and unlock new commercial opportunities. ...

Lead Integrator, AI Transformation

Location
City Of London, England, United Kingdom
unnecessary complexity and using AI‐powered capabilities to accelerate delivery, improve productivity and create better outcomes. We're creating a modern, digital‐first lending experience while supporting the Group's growth ambitions through scalable technology, simplified operating models and intelligent automation. In this role, you'll operate … dependencies and delivery teams to accelerate outcomes. Working across multiple platforms and partner groups, you'll help develop how AI capabilities are embedded into customer journeys and how AI‐enabled ways of working transform the way products and services are delivered across the organisation. This is a highly visible ...

Senior Solutions Architect - Tech & Services

Location
Manchester, England, United Kingdom
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. Strong stakeholder management and influencing skills. Ability to communicate effectively with both technical and business audiences. Commercial awareness ...

Senior Project Manager – EU Scale & Product Certification

Hiring Organisation
MICHELIN Connected Fleet
Location
London Area, United Kingdom
looking regulatory roadmap across the 12 countries in which Michelin Connected Fleet operates Quality & Cross‐Functional Coordination Act as the primary entry point for Customer Experience & Services (CxS) Quality, ensuring issues are correctly analysed, prioritised and addressed Work closely with Quality leadership and key stakeholders to connect quality … scalability and risk Provide regular, structured updates to senior leadership on progress, risks, and mitigation plans TO BE SUCCESSFUL YOU WILL LIKELY HAVE: Extensive experience in regulated technology or industrial environments (mobility, automotive, telematics, IoT or similar) Strong track record managing product certification, homologation or regulatory compliance across multiple ...

Senior Solutions Architect - Tech & Services

Hiring Organisation
Softcat
Location
Leeds, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. Strong stakeholder management and influencing skills. Ability to communicate effectively with both technical and business audiences. Commercial awareness ...

Senior Solutions Architect - Tech & Services

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Change Shaping Service Platforms ITSM Operational Capabilities Internal Productivity Platforms We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture experience. Experience shaping technology roadmaps and strategic change. Strong stakeholder management and influencing skills. Ability to communicate effectively with both technical and business audiences. Commercial awareness ...

Strategic Accounts Lead, UK Local Government SaaS

Location
United Kingdom
local authority customers, building long-term relationships and driving value from our software solutions. You will develop account plans, lead renewals, and collaborate with customer success teams to ensure a consistent customer experience across the UK. The role supports remote work with hybrid collaboration and senior stakeholder ...

Technical Product Manager

Hiring Organisation
Creditsafe
Location
Cardiff, Wales, United Kingdom
Connect API. You will own the roadmap to develop our APIs and will need to make important prioritisation decisions to meet current and future customer needs (including readiness for AI agents and LLM-based consumption). Key to the role will be working with the API Architect and development … engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience. Key Responsibilities Champion the customer perspective, gathering feedback to inform API product decisions. Own and prioritize the product roadmap to maximize business ...

Product Engineer London

Location
Greater London, England, United Kingdom
Build the data-dense views at the heart of the product: entity graphs, intercompany flows, compliance status, documentation. Keep a keen eye on the customer experience, proactively raise issues and deploy fixes. Ship quickly, and set the bar for what "shipped" means here. Requirements for the role 3+ … Demonstrable UI craft. You notice spacing, hierarchy, motion and empty states, and you care when they're wrong. Show us something you've built. Experience presenting complex or data-heavy information clearly: dashboards, graphs, tables, workflows, editors. Comfortable across the stack. You can write the API and the migration ...

Software Engineering Manager

Location
Greater London, England, United Kingdom
Reminders is an important part of how we help customers remember the people and occasions that matter. We’re evolving from an occasion‐centric experience towards one that puts the recipient at the centre, bringing together customer data, personalisation and thoughtful UX to help us make more relevant … design and development of our systems adhere to good engineering principles. Key Responsibilities: Jointly own the direction and outcomes of Reminders with Product, balancing customer and business goals with engineering opportunities, constraints and long‐term technical needs. Build a strong Product-Engineering partnership where engineers contribute to discovery, problem ...

VodafoneThree - Billing Assurance Specialist

Location
Newbury, England, United Kingdom
play a key role in helping shape the UK’s largest mobile network provider. Working across Finance, Technology, Operations, Commercial, Regulatory and Customer teams, you’ll help ensure billing outcomes are accurate, fair and compliant. You’ll provide independent oversight, identify risks, strengthen controls and drive improvements that protect … both customers and the business. You will: Lead billing assurance activities across billing processes, systems, products and customer journeys. Review billing outcomes to ensure they are accurate, complete, timely and supported by effective controls. Monitor billing risks, control weaknesses and incidents, ensuring issues are identified, escalated and resolved effectively. ...

EMEA Customer Success Leader - Remote

Location
United Kingdom
Sphera is seeking an influential EMEA Customer Success Leader to guide a team of roughly 8 CSMs and several managers, driving retention, adoption and expansion across enterprise accounts. You will partner with Sales, Product, and Professional Services to deliver a seamless customer experience and set KPIs, governance ...

AI Revenue Operations Manager

Location
Greater London, England, United Kingdom
patients can reach an 01 Health-affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98 customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist US expansion live … process yourself Strong systems thinker – you can see how a HubSpot change ripples through to a forecast, a comp plan and a customer experience You're energised by being embedded with the commercial team in the office, not shipping tools from a distance. Comfortable in SQL . ...

Technical Programme Manager - Enterprise Systems LDN (6 month FTC)

Location
Greater London, England, United Kingdom
release Operating at programme level across concurrent workstreams rather than single-project delivery, typically built over five or more years in implementation environments Experience managing systems integrators and implementation partners, holding them to delivery commitments and maintaining an independent view of progress on behalf of the customer; experience … that comes with a value creation plan and a reporting cycle Professional services, agency or media environment, particularly project-based and retained commercial models Experience across two or more of: CRM and commercial; CPQ; delivery and PSA; ERP, finance and planning; data and integration; Enterprise BI Experience ...

Hybrid AI & Automation Engineer: Streamline with AI

Location
Shoreham-by-Sea, England, United Kingdom
automation across Microsoft 365, on-premises environments, automation platforms and AI technologies. You will design and build automation that streamlines onboarding, service delivery and customer experience, while producing clear documentation and scalable solutions for internal teams and customers. #J-18808-Ljbffr ...

EHS SaaS Implementation Specialist — Onboarding Lead

Location
Greater London, England, United Kingdom
ensuring projects stay on time and within scope. The role requires strong communication, analytical skills, and a proactive, solution-oriented mindset to deliver exceptional customer experiences. Hybrid working and ongoing training are offered. #J-18808-Ljbffr ...

Sales Engineer - Italian Speaking

Hiring Organisation
Algolia
Location
London, UK
Employment Type
Full-time
turns a company's products, content, and business rules into data that humans, applications and AI agents can act upon. The result is trusted customer experiences with stronger conversions for measurable business impact. At Algolia, we are passionate about helping developers & product teams connect their users with what matters … market. This role is a critical part of Algolia's go-to-market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply ...

Account Manager

Hiring Organisation
Advania UK
Location
London, UK
Employment Type
Full-time
Account ManagerPosition OverviewAs an Account Manager you'll be identifying new business and growing customer relationships to drive gross profit and long-term account value. The role focuses on identifying new opportunities, positioning Advania's portfolio of solutions and services and helping customers achieve their business objectives through technology. … services, including Managed Services, Cloud, Microsoft, Security, Infrastructure, and Workplace solutions. Work closely with pre-sales specialists and solution architects to create compelling customer proposals. Maintain an accurate sales pipeline, CRM records, forecasts, and customer account plans. Stay informed on market trends, emerging technologies, and competitor activity ...

Account Manager

Location
Newcastle upon Tyne, England, United Kingdom
design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Experience & strengths A valid driving licence is essential A suitable car for business use is essential In ERP/SaaS solutions, Klipboard has a wide … with the comfort and convenience of remote work." Work closely with wider Sales and Account Management teams to align strategies and deliver a unified customer experience If you require any help, adjustments and/or support during the interview and offer process then please advise ...