751 to 775 of 1,161 Remote Customer Experience Jobs

Technical Support Engineer - Digital Customer Success

Location
London, United Kingdom
base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

Virtual Chief Information Officer (vCIO)

Location
Whetsted, England, United Kingdom
Depending on your experience and qualifications. We offer a hybrid work model balancing office collaboration with remote flexibility. 9:00 – 5:30 Mon – Fri We may ask you to be flexible on this, but we are equally flexible. Select Technology is a growing, award-winning MSP based in Paddock … services Track vendor roadmaps and relevant industry or regulatory trends, feeding these into client roadmap conversations What will you bring to the table? Proven experience in a vCIO, IT strategy, technical account management or senior MSP client-facing role A genuine interest in business and people, not just technology ...

Customs AI Integration & Automation Engineer (UK)

Location
Felixstowe, England, United Kingdom
data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. The Role You will take our AI stack and lead its development and customisation … intelligent automation, including LLM or AI features that real users depended on. Strong Python and SQL, with production code ownership. Not familiarity. Demonstrable experience integrating large language models into production systems — prompt and context design, retrieval-augmented generation, structured output, and handling failure gracefully. Practical experience with ...

Data & Insights Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
help drive a truly data-led culture across the organisation. In this senior role, youll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making. As a data SME, youll partner with departments across the airport to build reliable, insightful … reliability, championing a single source of truth and identifying opportunities for automation and process improvement. What Will Make You Successful Youll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories ...

Customs AI Integration & Automation Engineer (UK)

Location
United Kingdom
data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. The Role You will take our AI stack and lead its development and customisation … intelligent automation, including LLM or AI features that real users depended on. Strong Python and SQL, with production code ownership. Not familiarity. Demonstrable experience integrating large language models into production systems — prompt and context design, retrieval-augmented generation, structured output, and handling failure gracefully. Practical experience with ...

Power Platform Solutions Architect

Hiring Organisation
JLA Resourcing Ltd
Location
East London, London, United Kingdom
Employment Type
Contract
Contract Rate
£700 to £765 per day
across digital services. Working within a complex Microsoft and Azure environment, you will define the architectural vision for a business-critical platform that enhances customer experience, improves operational efficiency and supports secure, scalable service delivery. This is an excellent opportunity to influence strategic technology decisions from the outset … looking for an experienced Solution or Power Platform Architect who enjoys solving complex business challenges through well-designed technical solutions. You'll have experience of: Microsoft Power Platform architecture. Dynamics 365 solution architecture. Power Pages architecture and implementation. Azure cloud services and cloud-native solution design. API-led integration ...

SW Engineer III - Data Analytics & Insights

Location
Dundee, Scotland, United Kingdom
Required Qualifications Bachelor's degree in Computer Science, Data Analytics, Information Systems, Engineering, or a related discipline, or equivalent industry experience. 5+ years of experience in data analytics, business intelligence, software engineering, or a related technical field. Strong experience developing solutions using Microsoft Power BI, including DAX, Power … Query, semantic models, and dashboard design. Experience with Microsoft Fabric, Azure Data Services, or modern cloud-based analytics platforms. Advanced Python programming skills for data processing, automation, and analytics. Strong SQL development and database querying experience. Experience working with source control and collaborative development practices using GitHub. Strong ...

Head of Home Broadband Engineering — Hybrid Leader

Location
Greater London, England, United Kingdom
goals, and build high-performing teams across locations in a fast-paced, hybrid environment. You will champion agile delivery and DevSecOps, ensuring a superior customer experience and scalable, reliable platforms. This role offers excellent pay, bonus potential, and Vodafone benefits. #J-18808-Ljbffr ...

Head of SEO

Location
Greater London, England, United Kingdom
Offer £80-110k and comprehensive benefits package Hybrid working model Real opportunities for progression as the business scales The chance to influence both customer experience and product development A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer ...

Senior Product Manager- Messenger

Location
Greater London, England, United Kingdom
part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

CRM Transformation Lead | Hybrid | 18-Month Contract

Location
Dunfermline, Scotland, United Kingdom
Scotland. The role covers the full lifecycle from discovery through data migration, testing and go-live, delivering a single source of truth to improve customer experience and reporting. The role requires proven CRM implementation or migration experience, with Salesforce or Dynamics 365 familiarity. It is a hybrid ...

Head of EU Out-of-Home Delivery

Hiring Organisation
JD.COM
Location
City of London, London, United Kingdom
PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop … execute the European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. ...

Head of EU Out-of-Home Delivery

Hiring Organisation
JD.COM
Location
Milton Keynes, England, United Kingdom
PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop … execute the European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. ...

Business Development Manager

Location
City Of London, England, United Kingdom
ensure appropriate progress tracking in terms of resources, timescales and Business Readiness. Appointing and conducting both F2F and virtual business reviews with each customer to gain a full and detailed understanding of their requirements to allow you to tailor your approach and solution to match their needs Delivering revenue … growth through account management, reporting and first-class customer experience for up to 12 months Conducting data reviews and audits for new and existing clients with a view to explaining their current position, opportunities available and rationale Regularly communicating with existing clients, addressing any concerns and any resolving ...

Senior Solutions Architect London, England

Location
Greater London, England, United Kingdom
part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

Aerospace & Defense - Consultant / Senior Consultant

Location
Greater London, England, United Kingdom
solutions.Shaping project outcomes that enables Capgemini to deliver major programmes linked to client challenges.Working with colleagues across Capgemini to deliver business than can including customer experience, digital and engineering offerings.Operating as a delivery owner on major defence programmes, including shaping proposals, designing parts of transformation programmes and rolling … Proven background in a consulting environment where you have delivered parts of transformation programmes, ideally for Aerospace and Defence major clientsAI curiosity and ideally experience in creation of AI augmented propositionsExperience being client facing and developing client relationships, fostering trust and building credibility across your domain of expertise.Curiosity ...

Associate Product Owner

Hiring Organisation
Fenwick
Location
City of London, London, United Kingdom
Digital team as a Associate Product Owner (Website Product Owner), playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … play a key role in the ongoing development and optimisation of Fenwick's website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements ...

Website Product Owner

Location
Greater London, England, United Kingdom
join our Digital team as a Website Product Owner, playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … play a key role in the ongoing development and optimisation of Fenwick's website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements ...

Senior .Net Engineer

Location
Greater London, England, United Kingdom
restaurant, grocery and convenience partners across the globe. About this role Just Eat Takeaway.com is looking to hire a Backend Software Engineer for our Customer Order Platform team. In this role, you'll be a key player in optimising our customer order platform to enable a seamless order … journey. You'll design and develop scalable, high-quality software solutions that enhance the customer experience on a global scale. Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Technology Manager These are some of the key components ...

Senior Manager, Customer Success & Account Management - Remote

Hiring Organisation
Employment Hero
Location
Leigh, Greater Manchester, United Kingdom
times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Senior Manager, Customer Success & Account Management - Remote

Hiring Organisation
Employment Hero
Location
Central London / West End, London, United Kingdom
times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Senior Manager, Customer Success & Account Management - Remote

Hiring Organisation
Employment Hero
Location
Leeds, West Yorkshire, United Kingdom
times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Senior Manager, Customer Success & Account Management - Remote

Location
Warmley, England, United Kingdom
times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Head of Engineering (F/H/X)

Location
Greater London, England, United Kingdom
Real-time audio : a voice effects engine and a singing analysis/scoring engine — a real technical subject at the heart of the karaoke experience, not just a gimmick. Infra & Ops : AWS, Terraform/Terragrunt for infrastructure as code, Docker, GitHub Actions CI/CD, multi-country environments … Work hand in hand with Product, Ops and venue teams to roll out every new feature or piece of equipment smoothly Your profile Proven experience as a CTO, Head of Engineering, VP Engineering, or senior Engineering Manager, ideally in a scale‐up environment combining a digital product with strong ...

Sales Specialist - Enterprise Service Management

Hiring Organisation
SCC
Location
London, UK
Employment Type
Full-time
growth of SCC's Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation. The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior stakeholders across enterprise and public sector customers. Key responsibilities: Develop … against agreed revenue and gross margin targets. Engage CIO, IT and business stakeholders to understand priorities and shape value-led solutions. Lead discovery conversations, customer workshops, business cases and executive presentations. Act as SCC's ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD ...