776 to 800 of 1,161 Remote Customer Experience Jobs

Senior ML Product Leader - Hybrid, Trips Data & AI

Location
Manchester, England, United Kingdom
flights, and ground transport. You will define strategy and a long-term vision for AI capabilities that help product teams move faster and improve customer experience. You will partner with Data & AI, engineering, and business leaders, bringing deep ML expertise to identify high-impact opportunities and shape data-informed ...

Fraud Analytics Senior Consultant — Hybrid (12-Month FTC)

Location
Chester, England, United Kingdom
Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Fraud Analytics Senior Consultant — Hybrid (12-Month FTC)

Location
Birmingham, England, United Kingdom
Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Workplace Support Engineer II — Hybrid/On-Site IT Support

Location
Greater London, England, United Kingdom
Engineer to manage and maintain workplace technology services across the organisation. You will work with stakeholders, service providers, and end users to deliver excellent customer experiences while upholding security and operational standards. You will handle incidents via ServiceNow and provide 1st/2nd line support for Windows, macOS ...

Fraud Analytics Senior Consultant — Hybrid (12-Month FTC)

Location
City of Edinburgh, Scotland, United Kingdom
Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Operations Manager — Hybrid, AI-Driven Service Delivery Lead

Location
Fareham, England, United Kingdom
SLAs are met. The ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

Senior Systems Engineer - UK

Hiring Organisation
83zero Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Senior Systems Engineer London & South UK | Home-based with customer travel Package: 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share … relationships with technical stakeholders, infrastructure teams, IT leaders and channel partners Working closely with sales, post-sales and support teams to ensure a strong customer experience What we're looking for We need someone already operating in a customer-facing technical role, ideally as a: Senior Systems ...

Hybrid Product Specialist: Onboarding, Integrations, Growth

Location
Greater London, England, United Kingdom
growing tech company in Greater London is seeking a Product Specialist to enhance customer experience through technical support and feedback integration. This hybrid role combines customer success and product expertise, directing users through onboarding and advanced features. Ideal candidates will have 1-4 years in relevant fields ...

Senior Software Engineer (Product, AI Portal)

Location
Greater London, England, United Kingdom
contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! About the Team AI Portal is the SaaS platform that connects Wayve to the outside world. The AI Portal team … services, interfaces, infrastructure, and integrations, looking after systems in production. We are looking for engineers who are comfortable moving across the stack to solve customer problems. You will build internal or partner-facing product features, integrate Wayve systems with OEM environments, improve our application quality, and resolve production issues ...

Marketing Services & Operations - Senior Director

Location
Greater London, England, United Kingdom
Marketing Services & Operations - Senior Director Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer … each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach ...

Senior Data Engineer — Remote, Scale AI Pipelines

Location
Greater London, England, United Kingdom
seeking a Senior Data Engineer to optimize and manage their AI pipeline. The ideal candidate will have strong Python skills, ML experience, and a deep understanding of cloud infrastructure. This fully remote role offers generous vacation, professional growth opportunities, and a vibrant company culture. Join us to redefine customer experience with AI and work alongside industry leaders. #J-18808-Ljbffr ...

Ecommerce Analytics Lead – Europe (Hybrid)

Location
Greater London, England, United Kingdom
Inc. is seeking an experienced E-Commerce Data & Analytics Manager in Greater London. This hands-on role will focus on leveraging data to enhance customer experience across digital channels, including Amazon and DTC. The role involves developing reporting frameworks, creating actionable dashboards, and supporting commercial teams with analytics. … Candidates should have 3-5+ years of experience in data analytics and a strong understanding of e-commerce KPIs, particularly with Amazon. A competitive compensation package is offered, with hybrid working arrangements available. #J-18808-Ljbffr ...

Sales Administrator

Hiring Organisation
Michael Page Finance
Location
Belper, Derbyshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £33,000 per annum
raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve … customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

Sales Administrator

Hiring Organisation
Michael Page
Location
Belper, Derbyshire, United Kingdom
Employment Type
Temporary
Salary
£30000 - £33000/annum free parking and hybrid working
raising PO's for 3rd parties. Liaise heavily with commercial and sales teams. Deal with stock and logistics. Deliver exceptional customer service via phone, email, and other communication channels. Use the SAP system effectively. Respond to customer enquiries, providing accurate and timely information on products and services. Resolve … customer issues and complaints efficiently, ensuring a positive customer experience. Process customer orders accurately and coordinate fulfilment requirements. Maintain and update customer records within the CRM system. Handle returns and refund requests in line with company policies and procedures. Escalate complex queries or issues ...

Staff Engineer - Web Platform

Location
Greater London, England, United Kingdom
part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

Senior Machine Learning Scientist

Location
Greater London, England, United Kingdom
part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

Application Architect (AI)

Hiring Organisation
SCC
Location
Birmingham, UK
Employment Type
Full-time
including reliability, security, scalability, performance and governance standards. Key responsibilities: Lead the architectural design of AI-enabled software applications, ensuring alignment with business/customer goals and delivery milestones. Translate stakeholder needs into clear technical requirements and target architectures for AI-enabled application solutions. Design … evolution of delivery methodologies, standards and practices to improve consistency, reuse and time-to-value for AI-enabled application delivery. Skills and experience: Demonstrable experience in application architecture, including designing scalable and maintainable software solutions. Demonstrable background designing and delivering AI/ML solutions using with strong experience ...

Senior Product Manager- Messenger

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...

Senior Product Engineer, AI

Location
Greater London, England, United Kingdom
part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

Principal Product Manager - eCommerce

Location
Bournemouth, England, United Kingdom
Comet. This is a direct-report-to-CEO role with no direct reports. It is not a people-management role, not a corporate CX role, and not a theoretical product strategy role. It is a one-person commercial product function built for pace, ownership and measurable delivery. The role … repeat purchase and retention. Understand how buyers shop online and where the biggest friction, confidence gaps and commercial opportunities sit. Use ecommerce and marketplace experience to decide where the business should focus first to move conversion, revenue and buyer behaviour. Drive improvements that make buyers buy more often, more ...

Software Engineer - Linux

Location
Greater London, England, United Kingdom
Work on Linux Distros with a focus on security Configure and customize components of the operating system Meet requirements and provide the best possible customer experience Deliver a product to the highest level of quality and functionality This role will be subject to an employment screening process … will require security clearance. Essential Work Experience Ubuntu operating system C programming TCP/IP network configuration, security and components PKI certificate and key management Debian package management Bash scripting Object oriented programming in C++ A degree in STEM or significant programming experience Desirable Python programming Linux kernel ...

Tech Engagement & Communications Specialist

Location
Leeds, England, United Kingdom
Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work as One Team to drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights — and we couldn’t do it without our brilliant people. As our Tech Engagement & Communications Specialist … work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time — ultimately enhancing customer experience, improving efficiency, and supporting business growth. What you’ll be doing As our Tech Engagement & Communications Specialist , you will ...

UX Designer London

Hiring Organisation
Morgan Spencer Recruitment
Location
City of London, London, United Kingdom
Designer Permanent | Hybrid | £50,000 - £55,000 Are you a talented UX Designer with experience in the online gaming and sports betting sector? We're partnering with an innovative and highly successful organisation seeking a creative, user-focused professional to help design engaging digital experiences that delight users … drive business success. This is an exciting opportunity to join a collaborative, forward-thinking team where your ideas will directly influence product development and customer experience. You'll be involved in the full design lifecycle, from research and concept creation through to delivery, helping to shape products used ...

Tech Engagement & Communications Specialist

Hiring Organisation
Hackajob Ltd
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
color: #f5f5f5; } At Jet2.com and Jet2holidays were working together to deliver an amazing journey, literally! We work as One Team to drive forward a Customer First ethos, creating unforgettable package holidays and flights and we couldnt do it without our brilliant people. As our new Tech Engagement & Communications Specialist … work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time ultimately enhancing customer experience, improving efficiency, and supporting business growth. What youll be doing As our Tech Engagement & Communications Specialist , you will: a { text-decoration: none ...

Delivery Manager - Payments

Hiring Organisation
Marks Sattin
Location
Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £85,000 per annum
come from strong stakeholder management, delivery leadership and the ability to coordinate multiple technology workstreams. We're keen to speak with candidates who have experience in: Payments or FinTech environments Payment gateways, acquiring, merchant services or transaction platforms POS/EPOS, ticketing or integrated software solutions Managing third-party … closely with technical, commercial and operational stakeholders Supporting the rollout of new payment capabilities and product enhancements Driving improvements to existing payment solutions and customer experience Ensuring projects are delivered on time, within scope and to a high standard What's on offer? £70,000-£90,000 base ...