926 to 950 of 1,158 Remote Customer Experience Jobs

Project Manager

Location
Kenilworth, England, United Kingdom
efforts, ensuring alignment and adoption across all levels involved in the programme. Deliver key metrics on time, within scope, and within budget. Key Skills & Experience: Proven experience delivering enterprise ERP implementations or upgrades. Lead the end-to-end planning, coordination and governance of complex technology projects, developing integrated … Proactive, consultative approach to understanding project status and next steps. Outstanding communication skills, capable of articulating complex processes and decisions effectively. Demonstrable project management experience delivering software, systems or technology change through coordinated cross-functional teams. Experience creating and managing integrated project plans, milestones, RAID logs, dependencies, decision ...

iOS Engineer

Location
Greater London, England, United Kingdom
accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search and discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often … next generation of fashion shopping experiences, helping us use personalisation, AI-powered experiences, and exceptional mobile design to create a best-in-class customer journey. iOS Development: Build and maintain native iOS features using modern Apple technologies, contributing throughout the software development lifecycle from implementation to release. Product Collaboration ...

Business Analyst

Location
Kenilworth, England, United Kingdom
What We're Looking For We're looking for someone who combines strong analytical capability with exceptional people skills. You'll ideally have: Proven experience as a Business Analyst delivering complex ERP transformation programmes. Experience working within retail, wholesale, distribution, logistics, manufacturing, supply chain or another high‐volume … product‐based environment . Strong understanding of end‐to‐end operational processes including inventory, purchasing, warehousing, order management and fulfilment. Demonstrable experience eliciting, documenting and managing business requirements using a range of business analysis techniques. Excellent stakeholder management skills, with the ability to influence, challenge and build trusted relationships ...

Principal QA Engineer - Data

Location
Liverpool, England, United Kingdom
making it sparkle for millions of Very customers. About the team Data is at the heart of everything we do at Very. From powering customer experiences and operational decision-making to enabling advanced analytics and AI, our data platforms play a critical role in helping the business move forward … practice across automation, quality engineering, and test management. Contributing to the adoption of AI-enabled testing tools and modern engineering practices. About you Significant experience in Data QA, Data Testing, Quality Engineering, or SDET roles. Strong experience testing modern data platforms, data pipelines, and ETL/ELT processes. ...

Sr. Support Engineer, SAP - HR/Payroll

Location
United Kingdom
/Payroll** is to provide exceptional remote-based support for mission-critical SAP HR/Payroll applications as part of our global customer support team. The position has the responsibility for providing support to our global clients who use SAP HR/Payroll, Personnel Administration, Time Management, and Organization … Management, including researching and troubleshooting issues and providing advice and solutions. The role of the Senior SAP Engineer requires functional experience, integration knowledge, implementation and support expertise and skills to diagnose issues; then configure, test, and deliver fixes for such issues in complex, integrated and highly configured environments. Good ...

Principal Data Management Lead

Location
Liverpool, England, United Kingdom
millions of Very customers. About the team Our Data team is focused on unlocking the value of data across the business, enabling better customer experiences, more informed decision-making and greater operational effectiveness. We're building modern, scalable data capabilities that support both current business needs and future growth. … Data Management professional who combines strong technical and governance knowledge with the ability to influence change across a complex organisation. You’ll bring: Significant experience within Enterprise Data Management, Data Governance or a related discipline. Strong knowledge of Data Quality, Metadata Management, Data Lineage, Reference Data, Master Data ...

Senior Product Engineer

Hiring Organisation
Intercom
Location
London, UK
Employment Type
Full-time
part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

Web Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £34,000 per annum
transformation, analytics, and continuous improvement. With a significant online presence and ongoing investment in data capabilities, they are committed to using insight to enhance customer experiences and business performance. Their Data & Insights team plays a key role in shaping digital strategy and driving evidence-based decision-making across … experimentation programmes through data analysis and insight generation Evaluate test outcomes and provide recommendations to improve website performance Identify optimisation opportunities across digital customer journeys Query and manipulate data using SQL and BigQuery Produce reports, dashboards, and actionable insights for stakeholders Collaborate with digital, marketing, and product teams ...

Product Designer

Location
Greater London, England, United Kingdom
road – making it faster, fairer, and entirely built around the customer. We’ve reimagined car finance from the ground up with a seamless digital experience that puts drivers in control. Since launch, we’ve raised over £540m from top-tier investors (including QED) and helped over 22,000+ customers … stopping there. This is your chance to join a tier-1 team and take the lead in crafting a world-class app experience as we scale to our next milestone. Your role in shaping our future We are seeking an exceptionally talented Product Designer to join our dynamic team. ...

Pension System Engineer

Hiring Organisation
PPF (Pension Protection Fund)
Location
Croydon, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
effective operation, development and ongoing enhancement of the PPF's pension administration systems and member services applications, ensuring they enable efficient, compliant and customer-focused services. As a Pension Systems Engineer, youll work closely with operational teams, IT colleagues and external software providers to understand business challenges, triage system … lifecycle. Using strong critical thinking and problem-solving skills, youll investigate complex issues, assess risks and recommend practical improvements that enhance efficiency, automation and customer experience. To be successful, youll have experience working closely with, or within, pension administration, customer services or contact centre environments and will ...

Service Charge & Data Performance Manager

Hiring Organisation
Southern Housing
Location
Kent, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
quality-focused, and enjoys using data, insight and collaboration to drive performance, improve processes and support better outcomes for residents. Youll bring: Significant experience in service charge management, including leasehold service charges, recoverability principles and relevant legislation Strong data analysis, reporting and performance management skills, with the ability … turn complex information into meaningful insight Experience of budgeting, forecasting and financial analysis, with a focus on accuracy, risk management and value for money Experience developing and maintaining data governance, assurance and quality control frameworks Excellent communication and stakeholder management skills, with the ability to influence and present ...

System Configuration Senior Manager

Location
Chester, England, United Kingdom
stakeholders across the business. You’ll provide technical leadership across major change programmes, product launches, platform integrations, and configuration assurance activities, ensuring card products, customer journeys, regulatory requirements, and operational processes are implemented accurately, safely, and compliantly. Working closely with partners such as FIS, you’ll lead complex … initiatives, guide configuration delivery, and use your problem-solving expertise to minimise customer impact and operational risk while ensuring the platform continues to perform reliably for our members. To succeed, you’ll bring extensive hands-on experience of the TSYS TS2 platform within card payments, card processing ...

System Configuration Senior Manager

Location
Birmingham, England, United Kingdom
stakeholders across the business. You’ll provide technical leadership across major change programmes, product launches, platform integrations, and configuration assurance activities, ensuring card products, customer journeys, regulatory requirements, and operational processes are implemented accurately, safely, and compliantly. Working closely with partners such as FIS, you’ll lead complex … initiatives, guide configuration delivery, and use your problem-solving expertise to minimise customer impact and operational risk while ensuring the platform continues to perform reliably for our members. To succeed, you’ll bring extensive hands-on experience of the TSYS TS2 platform within card payments, card processing ...

System Configuration Senior Manager

Location
Wales, United Kingdom
stakeholders across the business. You’ll provide technical leadership across major change programmes, product launches, platform integrations, and configuration assurance activities, ensuring card products, customer journeys, regulatory requirements, and operational processes are implemented accurately, safely, and compliantly. Working closely with partners such as FIS, you’ll lead complex … initiatives, guide configuration delivery, and use your problem-solving expertise to minimise customer impact and operational risk while ensuring the platform continues to perform reliably for our members. To succeed, you’ll bring extensive hands-on experience of the TSYS TS2 platform within card payments, card processing ...

System Configuration Senior Manager

Location
Antrim, Northern Ireland, United Kingdom
stakeholders across the business. You’ll provide technical leadership across major change programmes, product launches, platform integrations, and configuration assurance activities, ensuring card products, customer journeys, regulatory requirements, and operational processes are implemented accurately, safely, and compliantly. Working closely with partners such as FIS, you’ll lead complex … initiatives, guide configuration delivery, and use your problem-solving expertise to minimise customer impact and operational risk while ensuring the platform continues to perform reliably for our members. To succeed, you’ll bring extensive hands-on experience of the TSYS TS2 platform within card payments, card processing ...

Staff/Principal Product Designer

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Head of Online Trading (9month FTC Mat Cover)

Location
Greater London, England, United Kingdom
accelerate ELEMIS' direct-to-consumer e-commerce business across the UK and EU, setting the regional strategy and delivering sustainable revenue, profit and customer growth. As the senior commercial leader for the channel, this role brings together trading, e-commerce and content to create one connected, premium and locally … relevant customer journey. Reporting to the UK Commercial Director, this opportunity is for a 9 month FTC covering maternity, immediate start available. What You Will Do: Strategy, P&L and commercial leadership: Define and own the e-commerce vision, growth roadmap and annual operating plan, aligned to ELEMIS' global ...

SVP, Portfolio & Digital Marketing

Location
Greater London, England, United Kingdom
powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

Senior Data Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £90,000 per annum
improvements in reporting and self-service analytics. The Company They are a fast-growing, data-driven organisation with a strong focus on innovation and customer experience. Analytics plays a central role in shaping business strategy, product development, and commercial decision-making. This role offers the chance to have visible … self-service analytics capabilities. Partner with stakeholders to translate business questions into analytical solutions. Identify trends, opportunities, and risks through data analysis. Support experimentation, customer analytics, and strategic projects across the business. Your Skills & Experience Strong commercial experience in data analytics. Advanced SQL skills. Experience building ...

SVP, Portfolio & Digital Marketing

Location
Greater London, England, United Kingdom
powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

Senior Product Engineer

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Lead Partner Success Implementation Engineer

Hiring Organisation
NICE Systems
Location
London, UK
Employment Type
Full-time
partners and internal teams. Cross-Functional Collaboration Serve as a liaison to TAM and Partner Success organizations, ensuring deep technical alignment across partner and customer support motions. Collaborate with Partner Success Managers to assess partner maturity, identify technical gaps, and build scalable adoption plans. Communicate product updates, platform changes … technical proficiency. Lead executive business reviews and represent partner technical needs in strategic planning forums. Have you got what it takes? 7+ years of experience in implementation engineering, solutions engineering, technical support, or a related technical customer facing role. Strong expertise in diagnosing and resolving complex technical issues ...

Account Manager - UKI (d/f/m)

Location
Greater London, England, United Kingdom
Ireland, a career at Personio's UK&I team could be exactly what you're looking for. You'll use your deep understanding of customer needs to drive that growth here, bringing a transformative product to an HR technology industry set to soar, and helping organisations move away from … market and establishing Personio's presence here as we drive for growth. It's a role that blends commercial ownership with genuine customer partnership: you'll safeguard the base while actively building the pipeline that grows it. Role Responsibilities: What you'll do Own renewals across your book: manage ...

Software Engineer 2

Location
Great Abington, England, United Kingdom
opportunity to work with multi-disciplinary teams across software, science, product management, and quality to develop end-to-end solutions that solve complex customer challenges and help advance the future of genomics and precision health. Why You As a Software Engineer 2 at Illumina, you will join a highly … with software teams to ensure architecture aligns with business and user requirements. Implement bug fixes, enhancements, and new features that improve product quality and customer experience. Contribute to technical discussions, code reviews, and continuous improvement activities. Provide technical support and assistance for escalated production issues when required. Apply software ...

CX Solutions Leader - Sales & Customer Ops

Location
Birmingham, England, United Kingdom
Service Sales & Solutions Leader to drive growth in its Intelligent Customer Operations Practice. You will develop and close a sales pipeline, design CX solutions, and collaborate with stakeholders across Capgemini and client organisations to deliver omni-channel customer journeys. The role spans hybrid working across UK offices ...