951 to 975 of 1,158 Remote Customer Experience Jobs

CX Solutions Leader - Sales & Customer Ops

Location
Greater London, England, United Kingdom
Service Sales & Solutions Leader to drive growth in its Intelligent Customer Operations Practice. You will develop and close a sales pipeline, design CX solutions, and collaborate with stakeholders across Capgemini and client organisations to deliver omni-channel customer journeys. The role spans hybrid working across UK offices ...

Product Manager

Hiring Organisation
HR Collaboration Group LLC
Location
Elkhart, Indiana, United States
Employment Type
Permanent
Salary
USD Annual
technology to simplify and enhance the RVing experience. Would you enjoy working for a company focused on customized product design, lean manufacturing, and superior customer service to provide innovative, next-gen solutions to exceed industry demands? Then we have a great opportunity for you! What … innovation. Participates in product testing, prototype evaluations, and real-world usage simulations to validate product performance, identify improvements, and ensure a high-quality customer experience. Collaborates with and supports the Engineering, Firmware, UI, Sales, Marketing, Manufacturing, and Customer Support teams to prioritize development efforts, communicate product direction ...

Senior Audience Marketing Manager

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Product Manager

Location
City of Edinburgh, Scotland, United Kingdom
products and offer services that connect people to the financial information and tools they need. Our mission is to enhance the education, engagement, and experience for the investor. The AI-enabled Product Manager will lead the transformation of core customer and colleague workflows across the Morningstar Wealth Platform. … digitalisation of core, high value workflows across our Platform product. Lead the shift from manual, colleague‐led processes to secure, permissioned, customer self‐service experiences – leveraging authentication, role‐based access controls, and intelligent automation to reduce dependency on human intervention at scale. Define and deliver an automation roadmap that ...

Alliances / Vendor Manager

Hiring Organisation
SCC
Location
London, UK
Employment Type
Full-time
Revenue-Generating Activities: Develop and execute joint go-to-market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business. Certification and Compliance: Maintain and improve SCC's vendor accreditations, certifications, and specialisations by coordinating training, tracking … that expand SCC's vendor value proposition, including marketplace partnerships, services alignment, and other vendor-led growth programmes that enhance route to market and customer relevance. Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation ...

Clinical Relationship Manager - Radiology Solutions

Hiring Organisation
Michael Page Retail
Location
South East England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £75,000 per annum
Join a growing healthcare technology business where your radiology expertise will help shape customer outcomes across imaging departments throughout the UK. You'll combine your understanding of radiology operations with strong relationship management skills to drive adoption, support workflow improvement initiatives and ensure customers realise maximum value from their … technology partners, the organisation helps radiology teams streamline workflows, improve collaboration and maximise the value of their existing IT infrastructure. With an expanding customer base and ambitious growth plans, the business offers a unique opportunity to join a highly collaborative team where customer relationships, service excellence and industry ...

Senior Account Director - Financial Services

Location
Reading, England, United Kingdom
home and hybrid working. Base location: UK Wide (Field Based) Working Pattern: Full time 37.5 hours per week Salary: Excellent basic salary based on experience + car allowance + commission + performance related annual bonus + a range of other benefits to support your family, finances, and wellbeing. … maintaining networks for our broad range of customers, we specialise in providing expertise in intelligent network design, innovation in commercial solutions and simplicity in customer experience. Neos are a UK based telecom providing a range of connectivity solutions across the entire United Kingdom. What is the Role ...

Principal Engineer – Advanced AI Engineering

Location
Manchester, England, United Kingdom
proven solutions for engineering at scale. A key priority is enabling the Group to create industry-leading AI-powered products and services that drive customer engagement and service excellence! You’ll join the Data & AI Unit within the Chief Technology Office (CTO), helping shape and support the Group … within a regulated environment! Day-to-day, you'll: Partner with business and platform teams to identify priority problems and adoption bottlenecks, focusing on customer‐facing AI solutions that can operate effectively within a regulated environment. Evaluate emerging AI technologies, techniques and approaches through applied research, experimentation and rapid ...

Strategic Partnerships & Alliances Director

Location
United Kingdom
About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array … focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. ...

Comparison Operations Analyst

Location
Greater London, England, United Kingdom
will make an impact: We are looking for an individual to join our growing comparison team who has some experience in either comparison products or product operations. The right candidate will have fantastic attention to detail, the ability to work in a fast paced environment across a wide variety … comparison partner product queries Support the day-to-day management of the comparison product display Management of product database Management of the channel customer offer merchandising Product Testing & Analysis Conduct testing performance analysis to identify trends, opportunities, and risks across the comparison channel. Monitor competitor activity and market developments ...

Operations Manager

Location
Southampton, England, United Kingdom
Contribute to the ongoing programme of improvements in software systems, automation and workflow design to deliver business efficiencies, scalability, improved compliance outcomes and enhanced customer experience. Monitor and analyse key performance indicators, service levels, quality trends and operational risks to identify areas for improvement and implement measurable corrective actions. … Information Systems or a relevant field. Strong understanding of tax compliance operations, ideally within VAT, EPR, customs, accountancy, advisory or related international compliance services. Experience supporting global e-commerce clients, online marketplace operations or multi-jurisdictional service delivery environments. Proven experience as an Operations Manager, Business Manager ...

Sr. Data Scientist

Location
Greater London, England, United Kingdom
wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same … will work closely with Product, Engineering, and Business stakeholders to deliver solutions that optimize our operations, refine our marketing efforts, and enhance the customer experience. You will not only build powerful models but also help uphold the engineering rigour and standards of our data team. You Will: Build from ...

AI Solutions Engineering Lead

Hiring Organisation
Acacium Group
Location
London, UK
Employment Type
Full-time
combine hands-on AI engineering with stakeholder collaboration to deliver secure, scalable solutions that drive measurable improvements in efficiency, productivity and colleague and customer experience. In this role, you will: Partner closely with operational teams to understand business challenges, prototype AI solutions and iterate with end users to deliver … align with enterprise architecture, engineering standards and responsible AI principles. Translate operational requirements into practical AI-enabled solutions that improve workflows, productivity and user experience across the organisation. Ensure AI solutions are fully tested, documented and production-ready, providing effective handovers and knowledge transfer to support ongoing operational success. ...

AE (Account Executive) – Services and Buying Programs

Location
London, England, United Kingdom
defined business outcomes, financial needs, and long-term objectives. Utilizing the Cisco Sales and Lifecycle Selling methodology, you will drive incremental value for the customer and growth for Cisco with a customer beneficial, single Services and Buying Program solution. Build services and buying programs account strategy, including … annual Account Planning process. Identify customer KPIs, quantify the pain (initial ROI), and create value case for customer. Accountable for the coordination of CX and Buying Programs resources to create scope and quote. Expert-level Buying Program and licensing knowledge that includes total cost of ownership, benefits and risk ...

United Kingdom - Meeting Insights Customer Success Manager

Location
United Kingdom
United Kingdom - Meeting Insights Customer Success Manager Location: Remote Work, United Kingdom AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading … help them change their workplace and achieve their business goals. Become a trusted advisor and ambassador of change in our customers’ workplace. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams. Protect existing revenue streams, identify opportunities and risks. Meet net retention ...

International Enablement Partner, GTM

Location
Greater London, England, United Kingdom
International Enablement Manager, Everboarding London, United Kingdom With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what … defines our culture. About the job At OpenTable, we are dedicated to helping our employees master the skills necessary to drive outstanding customer experiences. As the Int’l Enablement Manager, Everboarding, you will act as a performance partner for our International Account Executives and Account Managers, owning ongoing field ...

Project Manager

Hiring Organisation
Profectus Recruitment
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Project Manager to lead complex, client-facing software implementation projects for healthcare organisations across the UK. This is a delivery-focused role requiring confident customer engagement and full ownership from initiation through to go-live and handover. The opportunity You will join an established healthcare technology provider delivering business … critical software into NHS and private healthcare environments. The role sits at the centre of the relationship between the customer and internal delivery teams, so you must be comfortable leading conversations, managing expectations and maintaining credibility with senior stakeholders. This is not an internal IT project role. ...

Senior Software Engineer

Location
Southampton, England, United Kingdom
continuously improving the quality, security, and maintainability of automation solutions. Have you got what it takes? Python & Automation Development 5+ years of Python development experience — not scripting, but structured, testable application code Strong understanding of Python packaging, virtual environments, dependency management (pip, Poetry), and code quality tooling (pylint, black … mypy) Experience building CLI tools and automation frameworks using Python (Click, Typer, or similar) Hands-on experience with Jinja2 templating — building reusable, parameterised templates for configuration and infrastructure code generation Experience with pytest for unit and integration testing of automation code Terraform & IaC Code Generation Strong Terraform ...

Senior Software Engineer

Location
Greater London, England, United Kingdom
continuously improving the quality, security, and maintainability of automation solutions. Have you got what it takes? Python & Automation Development 5+ years of Python development experience — not scripting, but structured, testable application code Strong understanding of Python packaging, virtual environments, dependency management (pip, Poetry), and code quality tooling (pylint, black … mypy) Experience building CLI tools and automation frameworks using Python (Click, Typer, or similar) Hands-on experience with Jinja2 templating — building reusable, parameterised templates for configuration and infrastructure code generation Experience with pytest for unit and integration testing of automation code Terraform & IaC Code Generation Strong Terraform ...

Senior Infrastructure Engineer

Hiring Organisation
AJ Bell
Location
Manchester, UK
Employment Type
Full-time
Bell's infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment. Experience designing, delivering … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

Senior Infrastructure Engineer

Hiring Organisation
AJ BELL BUSINESS SOLUTIONS LIMITED
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Bells infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment. Experience designing, delivering and supporting … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

Lead Product Designer, Growth

Location
Cardiff, Wales, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

Lead Product Designer, Growth

Location
Greater London, England, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

Customer Service Advisor - Banking

Hiring Organisation
Firstsource
Location
Glasgow, UK
About Firstsource Firstsource Solutions Limited is a leading global provider of business process management (BPM) services, helping organizations transform customer experiences through digital innovation, automation, analytics, and operational excellence. With a presence across multiple countries, Firstsource serves clients across healthcare, banking and financial services, communications, media, and technology. Learn … more about us at Job description: Fraud Customer Service Advisor Location: Onsite, West George Street, Glasgow Shifts: Monday to Sunday | Between 7:00am – 11:00pm (rotational)Hybrid/Work from home opportunities following successful completion of training and assessment Protect Customers. Build Your Career. Make a Difference. Looking ...

Research Specialist, Sustainable Network Optimisation

Location
West of England, England, United Kingdom
role will be designing and deploying next-generation AI capabilities across our mobile network, enabling smarter, more efficient network management and enhanced customer experiences. You'll also develop innovative machine learning approaches to optimise operational performance, automate decision-making, and improve the resilience and efficiency of our services. … domains. Responsible for authoring thought leadership technical papers, capturing intellectual property Supervision of graduate and post-graduate student placements and secondments Essential Skills/Experience Understanding of 4G & 5G network architectures and awareness of developments towards 6G Mobile Network planning, design and optimisation AI/ML and algorithm development ...