126 to 126 of 126 Remote ITSM Jobs

problem management reporting Contribute to reducing incidents through improved reporting insights Deliver cross-training to global users (UK, Singapore, New York) Collaborate within ITSM/ITIL frameworks (incident & lifecycle management) Required Skills & Experience Expert-level Power BI development and reporting experience Strong experience working with large, complex reporting environments Hands … experience with JIRA (essential) Solid understanding of ITSM/ITIL processes (incident & problem management) Ability to translate data into actionable insights and reporting improvements Experience supporting global teams and delivering training Additional Information Remote-first role with occasional London-based meetings Automation is not a current focus—core reporting expertise ...