ITSM Jobs in Cambridgeshire

IT Service Management (ITSM)
East of England > Cambridgeshire

The table below provides summary statistics for permanent job vacancies advertised in Cambridgeshire requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 27 June 2025, comparing them to the same period in the previous two years.

6 months to
27 Jun 2025
Same period 2024 Same period 2023
Rank 53 70 99
Rank change year-on-year +17 +29 +58
Permanent jobs citing ITSM 9 28 10
As % of all permanent jobs advertised in Cambridgeshire 1.60% 1.65% 0.84%
As % of the Processes & Methodologies category 1.71% 2.13% 0.88%
Number of salaries quoted 9 16 10
10th Percentile £25,500 £25,250 -
25th Percentile £46,250 £25,750 £29,000
Median annual salary (50th Percentile) £47,500 £32,000 £30,000
Median % change year-on-year +48.44% +6.67% -3.23%
75th Percentile £48,750 £37,500 £31,000
90th Percentile £58,750 £38,750 -
East of England median annual salary £43,000 £37,500 £33,750
% change year-on-year +14.67% +11.11% -38.64%

All Process and Methodology Skills
Cambridgeshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cambridgeshire.

Permanent vacancies with a requirement for process or methodology skills 526 1,317 1,141
As % of all permanent jobs advertised in Cambridgeshire 93.76% 77.65% 95.64%
Number of salaries quoted 343 975 494
10th Percentile £26,250 £29,000 £27,000
25th Percentile £37,500 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +5.77%
75th Percentile £63,750 £72,500 £72,500
90th Percentile £76,250 £85,000 £85,000
East of England median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +10.00%

ITSM
Job Vacancy Trend in Cambridgeshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for ITSM in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

3-month moving average salary quoted in jobs citing ITSM in Cambridgeshire.

Salary trend for ITSM in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

Salary distribution for jobs citing ITSM in Cambridgeshire over the 6 months to 27 June 2025.

Salary histogram for ITSM in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 6 months to 27 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridge +37 5 £47,500 +35.71% 5
Peterborough +1 3 £26,000 -18.75% 1
ITSM
East of England

ITSM
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (11.11%) Microsoft Excel
1 1 (11.11%) Microsoft Office
1 1 (11.11%) Microsoft PowerPoint
Cloud Services
1 2 (22.22%) Microsoft 365
1 2 (22.22%) Mimecast
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) DNS
1 1 (11.11%) Firewall
1 1 (11.11%) LAN
1 1 (11.11%) WAN
Development Applications
1 1 (11.11%) JIRA
General
1 7 (77.78%) Social Skills
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Organisational Skills
2 1 (11.11%) Retail
Job Titles
1 5 (55.56%) Help Desk Manager
2 2 (22.22%) Analyst
2 2 (22.22%) Service Analyst
2 2 (22.22%) Service Desk Analyst
3 1 (11.11%) Infrastructure Engineer
3 1 (11.11%) Lead
Miscellaneous
1 2 (22.22%) Blackberry
1 2 (22.22%) iPad
1 2 (22.22%) iPhone
2 1 (11.11%) Onboarding
Operating Systems
1 5 (55.56%) Windows
2 2 (22.22%) Android
Processes & Methodologies
1 7 (77.78%) ITIL
2 6 (66.67%) Customer Service
2 6 (66.67%) Service Management
3 5 (55.56%) Change Management
3 5 (55.56%) Continuous Improvement
3 5 (55.56%) IT Governance
3 5 (55.56%) Mentoring
3 5 (55.56%) Performance Management
3 5 (55.56%) Performance Metrics
4 1 (11.11%) Agile
4 1 (11.11%) Commercial Awareness
4 1 (11.11%) Infrastructure Engineering
4 1 (11.11%) Innovative Thinking
4 1 (11.11%) People Management
4 1 (11.11%) Problem-Solving
4 1 (11.11%) Strategic Thinking
4 1 (11.11%) Time Management
4 1 (11.11%) Virtual Infrastructure
Qualifications
1 5 (55.56%) Microsoft Certification
2 1 (11.11%) DV Cleared
2 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) Government Security Classifications
System Software
1 2 (22.22%) Active Directory
2 1 (11.11%) Virtual Desktop
2 1 (11.11%) VMware ESXi
2 1 (11.11%) VMware Infrastructure
2 1 (11.11%) VMware NSX
Systems Management
1 1 (11.11%) Ansible
1 1 (11.11%) Avamar
1 1 (11.11%) Progress Chef
1 1 (11.11%) Puppet
1 1 (11.11%) vCenter Server
1 1 (11.11%) VxRail
Vendors
1 7 (77.78%) Microsoft
2 2 (22.22%) ServiceNow
3 1 (11.11%) Aruba
3 1 (11.11%) Cisco
3 1 (11.11%) Dell
3 1 (11.11%) EMC
3 1 (11.11%) VMware