Period
to 19 February 2020

The median contractor rate for a Desktop Support was £139 per day in advertised job vacancies in the City of London during the 6 months to 19 February 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
Central London > City of London
6 months to
19 Feb 2020
Same period 2019 Same period 2018
Rank 108 169 184
Rank change year-on-year +61 +15 +3
Contract jobs requiring a Desktop Support 81 94 65
As % of all contract IT jobs advertised in the City of London 1.72% 1.38% 0.92%
As % of the Job Titles category 1.85% 1.46% 0.98%
Number of daily rates quoted 59 71 43
City of London median daily rate £139 £163 £175
Median daily rate % change year-on-year -14.46% -7.14% +9.38%
10th Percentile £113 £125 £118
90th Percentile £278 £325 £293
Central London median daily rate £150 £170 £158
% change year-on-year -11.76% +7.94% +5.88%
Number of hourly rates quoted 10 13 6
City of London median hourly rate £18.70 £18.70 £16.65
Median hourly rate % change year-on-year - +12.31% -12.37%
10th Percentile £14.03 £15.68 £14.00
90th Percentile £20.78 £21.50 £20.98
Central London median hourly rate £18.70 £18.70 £18.70

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 4,390 6,456 6,665
% of contract IT jobs with a recognized job title 93.17% 94.68% 94.41%
Number of daily rates quoted 3,355 5,053 5,296
City of London median daily rate £500 £500 £500
10th Percentile £295 £305 £313
90th Percentile £675 £675 £688
Central London median daily rate £500 £500 £500
Number of hourly rates quoted 75 69 98
City of London median hourly rate £20.50 £18.70 £16.25
Median hourly rate % change year-on-year +9.63% +15.08% -11.44%
10th Percentile £12.50 £12.25 £11.25
90th Percentile £45.29 £35.00 £31.68
Central London median hourly rate £21.00 £18.70 £18.00
% change year-on-year +12.30% +3.89% +2.86%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the City of London.

Contractor daily rate trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 19 February 2020.

Contractor daily rate histogram for Desktop Support in the City of London

Desktop Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the City of London.

Contractor hourly rate trend for Desktop Support in the City of London

Desktop Support
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the City of London region over the 6 months to 19 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge +37 1 £275 +120.00%
Desktop Support
Central London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 19 February 2020, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support in the job title.

1 61 (75.31%) Windows
2 49 (60.49%) Windows 10
3 44 (54.32%) Office 365
4 38 (46.91%) Active Directory
5 36 (44.44%) Windows 7
6 29 (35.80%) Problem-Solving
7 27 (33.33%) Finance
8 24 (29.63%) Microsoft Office
9 19 (23.46%) Microsoft
10 17 (20.99%) Android
11 16 (19.75%) Apple
11 16 (19.75%) Break/Fix
12 14 (17.28%) Mac OS X
13 13 (16.05%) Blackberry
13 13 (16.05%) Ivanti
14 12 (14.81%) iPhone
14 12 (14.81%) SCCM
15 11 (13.58%) Windows 8
16 10 (12.35%) Video Conferencing
16 10 (12.35%) Citrix
17 9 (11.11%) TCP/IP
17 9 (11.11%) VMware
18 8 (9.88%) Banking
18 8 (9.88%) VMware Infrastructure
18 8 (9.88%) Cisco
18 8 (9.88%) ITIL
19 7 (8.64%) VPN
19 7 (8.64%) Blackberry Enterprise Server
19 7 (8.64%) Adobe
19 7 (8.64%) ITSM

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.64%) Blackberry Enterprise Server
2 4 (4.94%) SharePoint
3 2 (2.47%) IBM Notes
3 2 (2.47%) MS Exchange
4 1 (1.23%) Exchange Server 2007
4 1 (1.23%) Exchange Server 2010
4 1 (1.23%) Skype for Business
Applications
1 24 (29.63%) Microsoft Office
2 1 (1.23%) Microsoft Excel
Cloud Services
1 44 (54.32%) Office 365
2 3 (3.70%) Azure
3 2 (2.47%) Azure Active Directory
4 1 (1.23%) AWS
4 1 (1.23%) OneDrive
Communications & Networking
1 9 (11.11%) TCP/IP
2 7 (8.64%) VPN
3 6 (7.41%) LAN
3 6 (7.41%) WAN
4 5 (6.17%) Wireless
5 4 (4.94%) VoIP
6 3 (3.70%) DHCP
6 3 (3.70%) DNS
7 2 (2.47%) NAS
7 2 (2.47%) PBX
8 1 (1.23%) Firewall
8 1 (1.23%) Skype
General
1 27 (33.33%) Finance
2 8 (9.88%) Banking
3 7 (8.64%) Telecoms
4 5 (6.17%) Public Sector
5 3 (3.70%) Back Office
5 3 (3.70%) Electronics
5 3 (3.70%) Financial Institution
5 3 (3.70%) Italian Language
5 3 (3.70%) Law
5 3 (3.70%) Manufacturing
5 3 (3.70%) Marketing
6 2 (2.47%) Front Office
6 2 (2.47%) Investment Banking
Miscellaneous
1 13 (16.05%) Blackberry
2 12 (14.81%) iPhone
3 10 (12.35%) Video Conferencing
4 6 (7.41%) iPad
5 5 (6.17%) Mobile Computing
5 5 (6.17%) Self-Motivation
6 3 (3.70%) Analytical Skills
7 2 (2.47%) Data Centre
7 2 (2.47%) Handset
8 1 (1.23%) Fixed Income
8 1 (1.23%) FMCG
Operating Systems
1 61 (75.31%) Windows
2 49 (60.49%) Windows 10
3 36 (44.44%) Windows 7
4 17 (20.99%) Android
5 14 (17.28%) Mac OS X
6 11 (13.58%) Windows 8
7 7 (8.64%) Apple iOS
8 3 (3.70%) Mac OS
8 3 (3.70%) Windows Server 2012
9 2 (2.47%) Linux
10 1 (1.23%) Unix
10 1 (1.23%) Windows Server
10 1 (1.23%) Windows XP
Processes & Methodologies
1 29 (35.80%) Problem-Solving
2 16 (19.75%) Break/Fix
3 8 (9.88%) ITIL
4 7 (8.64%) Asset Management
4 7 (8.64%) ITSM
4 7 (8.64%) Mobile Device Management
5 5 (6.17%) Software Deployment
6 4 (4.94%) Service Delivery
7 3 (3.70%) Business Intelligence
7 3 (3.70%) Digital Marketing
7 3 (3.70%) Programme Management
7 3 (3.70%) Project Management
7 3 (3.70%) Service Management
7 3 (3.70%) Time Management
8 2 (2.47%) Application Packaging
8 2 (2.47%) Information Security
8 2 (2.47%) Information Security Management
8 2 (2.47%) ISMS
8 2 (2.47%) Resource Management
8 2 (2.47%) Security Management
Programming Languages
1 1 (1.23%) Java
1 1 (1.23%) PowerShell
1 1 (1.23%) SQL
Qualifications
1 4 (4.94%) CCNA
1 4 (4.94%) Cisco Certification
1 4 (4.94%) Degree
1 4 (4.94%) MCP
2 2 (2.47%) Microsoft Certification
2 2 (2.47%) SC Cleared
2 2 (2.47%) Security Cleared
3 1 (1.23%) Dell Certification
3 1 (1.23%) ITIL Foundation Certificate
3 1 (1.23%) MCSA
3 1 (1.23%) MCSE
Quality Assurance & Compliance
1 4 (4.94%) SLA
System Software
1 38 (46.91%) Active Directory
2 8 (9.88%) VMware Infrastructure
3 1 (1.23%) Hyper-V
3 1 (1.23%) VMware Workstation
Systems Management
1 12 (14.81%) SCCM
2 5 (6.17%) Symantec Endpoint Protection
3 1 (1.23%) Cisco CUCM
3 1 (1.23%) Microsoft Intune
Vendors
1 19 (23.46%) Microsoft
2 16 (19.75%) Apple
3 13 (16.05%) Ivanti
4 10 (12.35%) Citrix
5 9 (11.11%) VMware
6 8 (9.88%) Cisco
7 7 (8.64%) Adobe
7 7 (8.64%) Polycom
8 5 (6.17%) Symantec
9 4 (4.94%) Bloomberg
10 3 (3.70%) SAP
11 2 (2.47%) Fidessa
11 2 (2.47%) HP
11 2 (2.47%) Lotus
11 2 (2.47%) Reuters
11 2 (2.47%) ServiceNow
11 2 (2.47%) Sony
12 1 (1.23%) Dell
12 1 (1.23%) FactSet
12 1 (1.23%) MuleSoft