Period
to 18 October 2018

The median contractor rate for a Desktop Support was £175 per day in advertised job vacancies in the City of London during the 6 months to 18 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
Central London > City of London
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 124 178 198
Rank change year-on-year +54 +20 -46
Contract jobs requiring a Desktop Support 152 68 47
As % of all contract IT jobs advertised in the City of London 2.17% 0.99% 0.70%
As % of the Job Titles category 2.27% 1.05% 0.74%
Number of daily rates quoted 99 43 24
City of London median daily rate £175 £230 £213
Median daily rate % change year-on-year -23.91% +8.24% +4.81%
10th Percentile £123 £150 £125
90th Percentile £438 £685 £325
Central London median daily rate £175 £200 £215
% change year-on-year -12.50% -6.98% +7.50%
Number of hourly rates quoted 30 9 10
City of London median hourly rate £18.70 £18.70 £18.75
Median hourly rate % change year-on-year - -0.27% +14.68%
10th Percentile £14.80 £13.35 £13.68
90th Percentile £20.00 £55.00 £20.20
Central London median hourly rate £18.70 £18.70 £18.45
% change year-on-year - +1.36% +8.85%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,688 6,500 6,386
% of contract IT jobs with a recognized job title 95.41% 94.82% 95.60%
Number of daily rates quoted 5,293 5,094 5,093
City of London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £313 £313 £308
90th Percentile £675 £675 £655
Central London median daily rate £500 £500 £465
% change year-on-year - +7.53% +3.33%
Number of hourly rates quoted 122 89 76
City of London median hourly rate £18.70 £18.00 £17.38
Median hourly rate % change year-on-year +3.89% +3.60% -3.47%
10th Percentile £13.00 £11.70 £11.25
90th Percentile £25.50 £30.75 £42.57
Central London median hourly rate £18.70 £18.10 £17.21
% change year-on-year +3.31% +5.19% -4.40%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the City of London.

Contractor daily rate trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 18 October 2018.

Contractor daily rate histogram for Desktop Support in the City of London

Desktop Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the City of London.

Contractor hourly rate trend for Desktop Support in the City of London

Desktop Support
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the City of London region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -40 1 - -
Desktop Support
Central London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 18 October 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support in the job title.

1 120 (78.95%) Windows
2 75 (49.34%) Active Directory
3 65 (42.76%) Windows 7
4 56 (36.84%) SCCM
5 50 (32.89%) Windows 10
5 50 (32.89%) Microsoft
6 48 (31.58%) Finance
7 46 (30.26%) ITIL
7 46 (30.26%) Microsoft Office
8 29 (19.08%) Office 365
9 26 (17.11%) WAN
9 26 (17.11%) LAN
10 22 (14.47%) Mac OS X
10 22 (14.47%) Apple
10 22 (14.47%) Security Cleared
11 21 (13.82%) Smartphone
12 20 (13.16%) HP
12 20 (13.16%) Windows Server
13 19 (12.50%) ITSM
14 18 (11.84%) Adobe
14 18 (11.84%) SC Cleared
14 18 (11.84%) BitLocker
15 17 (11.18%) Change Management
16 16 (10.53%) VMware
16 16 (10.53%) Citrix
16 16 (10.53%) Root Cause Analysis
17 15 (9.87%) Incident Management
17 15 (9.87%) Bloomberg
17 15 (9.87%) SLA
18 14 (9.21%) Migration

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.89%) MS Exchange
2 4 (2.63%) Skype for Business
3 2 (1.32%) SharePoint
4 1 (0.66%) CMS
4 1 (0.66%) Exchange Server 2003
4 1 (0.66%) Exchange Server 2007
4 1 (0.66%) Exchange Server 2010
Applications
1 46 (30.26%) Microsoft Office
2 4 (2.63%) Microsoft Excel
3 1 (0.66%) AutoCAD
Business Applications
1 3 (1.97%) SAP GTS
2 1 (0.66%) Dynamics GP
2 1 (0.66%) Eikon
2 1 (0.66%) Remedy ITSM
Cloud Services
1 29 (19.08%) Office 365
2 5 (3.29%) Microsoft Azure
3 3 (1.97%) Mimecast
4 2 (1.32%) OneDrive
Communications & Networking
1 26 (17.11%) LAN
1 26 (17.11%) WAN
2 9 (5.92%) TCP/IP
3 7 (4.61%) Firewall
3 7 (4.61%) Skype
3 7 (4.61%) VPN
4 6 (3.95%) DNS
4 6 (3.95%) Wireless
5 5 (3.29%) Cisco IOS
5 5 (3.29%) DHCP
6 4 (2.63%) VoIP
7 3 (1.97%) Broadband
7 3 (1.97%) Internet
7 3 (1.97%) Remote Desktop
8 2 (1.32%) Network Security
8 2 (1.32%) VLAN
8 2 (1.32%) Wi-Fi
9 1 (0.66%) Intranet
9 1 (0.66%) IP Telephony
9 1 (0.66%) SSH
Database & Business Intelligence
1 3 (1.97%) SQL Server
2 1 (0.66%) MS Access
Development Applications
1 4 (2.63%) MSI
2 2 (1.32%) WinDbg
3 1 (0.66%) JIRA
General
1 48 (31.58%) Finance
2 12 (7.89%) Banking
3 6 (3.95%) Front Office
4 5 (3.29%) Financial Institution
4 5 (3.29%) Legal
5 4 (2.63%) Back Office
6 3 (1.97%) Law
7 1 (0.66%) Advertising
7 1 (0.66%) Billing
7 1 (0.66%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.66%) .NET
1 1 (0.66%) .NET Framework
1 1 (0.66%) COM
1 1 (0.66%) Entity Framework
1 1 (0.66%) LINQ
1 1 (0.66%) Node.js
1 1 (0.66%) Software Packaging
1 1 (0.66%) WinForms
1 1 (0.66%) WPF
Miscellaneous
1 21 (13.82%) Smartphone
2 14 (9.21%) iPhone
3 12 (7.89%) iPad
4 11 (7.24%) Blackberry
5 9 (5.92%) Analytical Skills
6 4 (2.63%) Fat Client
6 4 (2.63%) Thin Client
7 2 (1.32%) BYOD
7 2 (1.32%) Reinsurance
7 2 (1.32%) Self-Motivation
7 2 (1.32%) User Experience
7 2 (1.32%) Video Conferencing
8 1 (0.66%) Computer Science
8 1 (0.66%) Data Centre
8 1 (0.66%) Enterprise Software
8 1 (0.66%) Fintech
8 1 (0.66%) Management Information System
8 1 (0.66%) PDA
8 1 (0.66%) Smartcard
8 1 (0.66%) Video\Live Streaming
Operating Systems
1 120 (78.95%) Windows
2 65 (42.76%) Windows 7
3 50 (32.89%) Windows 10
4 22 (14.47%) Mac OS X
5 20 (13.16%) Windows Server
6 13 (8.55%) Mac OS
7 10 (6.58%) Windows 8
8 9 (5.92%) Android
9 7 (4.61%) Apple iOS
10 6 (3.95%) Windows Server 2008
11 5 (3.29%) Windows XP
12 4 (2.63%) Unix
13 3 (1.97%) Linux
13 3 (1.97%) Mac OS X Server
13 3 (1.97%) Windows Server 2012
14 1 (0.66%) Windows 2000
14 1 (0.66%) Windows Server 2003
Processes & Methodologies
1 46 (30.26%) ITIL
2 19 (12.50%) ITSM
3 17 (11.18%) Change Management
4 16 (10.53%) Root Cause Analysis
5 15 (9.87%) Incident Management
6 14 (9.21%) Migration
7 13 (8.55%) Service Management
8 10 (6.58%) Project Management
9 9 (5.92%) Problem-Solving
10 8 (5.26%) Mobile Device Management
11 7 (4.61%) Desktop Virtualisation
11 7 (4.61%) Service Delivery
12 6 (3.95%) Line Management
13 5 (3.29%) Investment Management
13 5 (3.29%) Proactive Monitoring
13 5 (3.29%) Problem Management
13 5 (3.29%) Server Management
13 5 (3.29%) Workload Management
14 4 (2.63%) Break/Fix
14 4 (2.63%) Storage Management
Programming Languages
1 7 (4.61%) PowerShell
2 4 (2.63%) SQL
3 2 (1.32%) C#
3 2 (1.32%) Python
3 2 (1.32%) VBScript
4 1 (0.66%) Bash Shell
4 1 (0.66%) JavaScript
4 1 (0.66%) Perl
4 1 (0.66%) Shell Script
4 1 (0.66%) VBA
Qualifications
1 22 (14.47%) Security Cleared
2 18 (11.84%) SC Cleared
3 10 (6.58%) Microsoft Certification
4 6 (3.95%) Degree
5 4 (2.63%) MCSE
6 3 (1.97%) ACSP
6 3 (1.97%) ACTC
6 3 (1.97%) MCP
7 2 (1.32%) DV Cleared
7 2 (1.32%) MCITP
7 2 (1.32%) MCTS
8 1 (0.66%) BPSS Clearance
8 1 (0.66%) ITIL Foundation Certificate
8 1 (0.66%) MCDST
Quality Assurance & Compliance
1 15 (9.87%) SLA
2 8 (5.26%) PMO
3 1 (0.66%) Disclosure Scotland
System Software
1 75 (49.34%) Active Directory
2 18 (11.84%) BitLocker
3 14 (9.21%) Microsoft App-V
4 12 (7.89%) VMware Infrastructure
5 10 (6.58%) Virtual Desktop
6 4 (2.63%) VMware ESXi
6 4 (2.63%) XenApp
6 4 (2.63%) XenDesktop
7 1 (0.66%) Hyper-V
7 1 (0.66%) vSphere
Systems Management
1 56 (36.84%) SCCM
2 7 (4.61%) Systems Management Server (SMS)
3 4 (2.63%) SCOM
3 4 (2.63%) SCOrch
3 4 (2.63%) XenMobile
4 2 (1.32%) Perfmon
5 1 (0.66%) AirWatch
5 1 (0.66%) Jamf Pro
5 1 (0.66%) Microsoft Intune
5 1 (0.66%) Opscode Chef
5 1 (0.66%) Puppet
5 1 (0.66%) systemd
Vendors
1 50 (32.89%) Microsoft
2 22 (14.47%) Apple
3 20 (13.16%) HP
4 18 (11.84%) Adobe
5 16 (10.53%) Citrix
5 16 (10.53%) VMware
6 15 (9.87%) Bloomberg
7 11 (7.24%) Reuters
8 10 (6.58%) Cisco
9 9 (5.92%) Ivanti
10 7 (4.61%) ServiceNow
10 7 (4.61%) Wyse
11 6 (3.95%) Altiris
11 6 (3.95%) Remedy
12 4 (2.63%) Dell
12 4 (2.63%) FactSet
12 4 (2.63%) MobileIron
13 3 (1.97%) SAP
14 2 (1.32%) Sophos
14 2 (1.32%) Splunk