Period
to 18 January 2018

The median contractor rate for a Desktop Support was £225 per day in advertised job vacancies in the City of London during the 6 months to 18 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
Central London > City of London
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 163 176 137
Rank change year-on-year +13 -39 -23
Contract jobs requiring a Desktop Support 86 58 110
As % of all contract IT jobs advertised in the City of London 1.22% 0.93% 1.54%
As % of the Job Titles category 1.29% 0.97% 1.61%
Number of daily rates quoted 52 34 57
City of London median daily rate £225 £175 £200
Median daily rate % change year-on-year +28.57% -12.50% -6.98%
10th Percentile £123 £123 £132
90th Percentile £438 £356 £384
Central London median daily rate £188 £200 £200
% change year-on-year -6.25% - -1.23%
Number of hourly rates quoted 7 7 16
City of London median hourly rate £17.00 £18.00 £17.00
Median hourly rate % change year-on-year -5.56% +5.88% -4.84%
10th Percentile £14.00 £13.40 £12.04
90th Percentile £21.88 £88.58 £25.00
Central London median hourly rate £18.70 £18.23 £17.00
% change year-on-year +2.61% +7.21% -2.86%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,661 5,962 6,812
% of contract IT jobs with a recognized job title 94.25% 95.58% 95.55%
Number of daily rates quoted 5,286 4,726 5,371
City of London median daily rate £500 £475 £455
Median daily rate % change year-on-year +5.26% +4.40% +4.00%
10th Percentile £313 £313 £275
90th Percentile £688 £663 £644
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +5.39%
Number of hourly rates quoted 89 67 99
City of London median hourly rate £17.00 £18.00 £19.99
Median hourly rate % change year-on-year -5.56% -9.95% +19.34%
10th Percentile £11.25 £12.84 £10.96
90th Percentile £30.80 £55.00 £40.35
Central London median hourly rate £18.10 £17.35 £19.50
% change year-on-year +4.35% -11.05% +18.18%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the City of London.

Contractor daily rate trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 18 January 2018.

Contractor daily rate histogram for Desktop Support in the City of London

Desktop Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the City of London.

Contractor hourly rate trend for Desktop Support in the City of London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 18 January 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Desktop Support in the job title.

1 63 (73.26%) Windows
2 41 (47.67%) Active Directory
3 37 (43.02%) Finance
4 35 (40.70%) Windows 7
5 34 (39.53%) Windows 10
6 32 (37.21%) Microsoft
7 28 (32.56%) Microsoft Office
8 22 (25.58%) ITIL
9 21 (24.42%) Office 365
10 17 (19.77%) Citrix
11 16 (18.60%) Banking
12 15 (17.44%) Blackberry
13 13 (15.12%) SCCM
14 12 (13.95%) MS Exchange
15 11 (12.79%) LAN
15 11 (12.79%) WAN
15 11 (12.79%) Microsoft Certification
15 11 (12.79%) Service Management
15 11 (12.79%) Analytical Skills
16 10 (11.63%) Apple
17 9 (10.47%) Internet
17 9 (10.47%) Cisco
17 9 (10.47%) Migration
18 8 (9.30%) Security Cleared
18 8 (9.30%) Android
18 8 (9.30%) iPhone
18 8 (9.30%) iPad
18 8 (9.30%) Investment Banking
18 8 (9.30%) MCSE
18 8 (9.30%) HP

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (13.95%) MS Exchange
2 5 (5.81%) Skype for Business
3 3 (3.49%) SharePoint
4 2 (2.33%) Exchange Server 2007
4 2 (2.33%) Exchange Server 2010
5 1 (1.16%) Blackberry Enterprise Server
5 1 (1.16%) JBoss
5 1 (1.16%) Tomcat
Applications
1 28 (32.56%) Microsoft Office
2 5 (5.81%) Microsoft Excel
3 2 (2.33%) Microsoft PowerPoint
Business Applications
1 1 (1.16%) Eikon
Cloud Services
1 21 (24.42%) Office 365
2 2 (2.33%) OneDrive
Communications & Networking
1 11 (12.79%) LAN
1 11 (12.79%) WAN
2 9 (10.47%) Internet
3 7 (8.14%) DNS
4 6 (6.98%) DHCP
5 5 (5.81%) VPN
6 4 (4.65%) Skype
7 3 (3.49%) Firewall
7 3 (3.49%) NetScaler
8 2 (2.33%) Fibre Channel
8 2 (2.33%) Intranet
8 2 (2.33%) IP Telephony
8 2 (2.33%) iSCSI
8 2 (2.33%) SAN
8 2 (2.33%) TCP/IP
8 2 (2.33%) VLAN
8 2 (2.33%) VSAN
9 1 (1.16%) Cisco IOS
9 1 (1.16%) IPv4
9 1 (1.16%) Remote Desktop
Database & Business Intelligence
1 2 (2.33%) SQL Server
General
1 37 (43.02%) Finance
2 16 (18.60%) Banking
3 8 (9.30%) Investment Banking
4 7 (8.14%) Financial Institution
5 6 (6.98%) Law
6 5 (5.81%) Legal
7 1 (1.16%) Advertising
7 1 (1.16%) Retail Banking
7 1 (1.16%) Telecoms
Miscellaneous
1 15 (17.44%) Blackberry
2 11 (12.79%) Analytical Skills
3 8 (9.30%) iPad
3 8 (9.30%) iPhone
4 7 (8.14%) BYOD
4 7 (8.14%) Hedge funds
5 5 (5.81%) Enterprise Software
5 5 (5.81%) Smartphone
5 5 (5.81%) Video Conferencing
6 2 (2.33%) Management Information System
7 1 (1.16%) Data Centre
7 1 (1.16%) Fixed Income
7 1 (1.16%) Minimum Viable Product
7 1 (1.16%) Mobile App
Operating Systems
1 63 (73.26%) Windows
2 35 (40.70%) Windows 7
3 34 (39.53%) Windows 10
4 8 (9.30%) Android
5 7 (8.14%) Windows XP
6 5 (5.81%) Apple iOS
6 5 (5.81%) Windows 8
6 5 (5.81%) Windows Server
7 3 (3.49%) Mac OS X
8 2 (2.33%) Linux
8 2 (2.33%) Ubuntu
8 2 (2.33%) Windows Server 2012
9 1 (1.16%) Unix
9 1 (1.16%) Windows 2000
9 1 (1.16%) Windows Server 2008
Processes & Methodologies
1 22 (25.58%) ITIL
2 11 (12.79%) Service Management
3 9 (10.47%) Migration
4 6 (6.98%) Change Control
5 5 (5.81%) Asset Management
5 5 (5.81%) Document Management
6 4 (4.65%) Break/Fix
6 4 (4.65%) Coaching
6 4 (4.65%) Time Management
7 3 (3.49%) Configuration Management
7 3 (3.49%) Incident Management
7 3 (3.49%) ITSM
7 3 (3.49%) Problem Management
7 3 (3.49%) Stakeholder Management
8 2 (2.33%) Business Analysis
8 2 (2.33%) Business Intelligence
8 2 (2.33%) Change Management
8 2 (2.33%) ETL
8 2 (2.33%) User Acceptance Testing
8 2 (2.33%) Validation
Programming Languages
1 4 (4.65%) SQL
2 2 (2.33%) PowerShell
2 2 (2.33%) Python
2 2 (2.33%) T-SQL
2 2 (2.33%) VBA
3 1 (1.16%) C
3 1 (1.16%) Java
3 1 (1.16%) Shell Script
3 1 (1.16%) VBScript
Qualifications
1 11 (12.79%) Microsoft Certification
2 8 (9.30%) MCSE
2 8 (9.30%) Security Cleared
3 6 (6.98%) SC Cleared
4 3 (3.49%) DV Cleared
5 2 (2.33%) MCDST
5 2 (2.33%) MCSA
6 1 (1.16%) CCNA
6 1 (1.16%) Cisco Certification
6 1 (1.16%) Citrix Certification
6 1 (1.16%) Degree
6 1 (1.16%) ITIL Foundation Certificate
6 1 (1.16%) MCITP
6 1 (1.16%) MCP
6 1 (1.16%) MOS
Quality Assurance & Compliance
1 2 (2.33%) SLA
System Software
1 41 (47.67%) Active Directory
2 5 (5.81%) Virtual Desktop
2 5 (5.81%) VMware Infrastructure
2 5 (5.81%) XenDesktop
3 3 (3.49%) XenApp
4 2 (2.33%) vSphere
5 1 (1.16%) BitLocker
5 1 (1.16%) Firmware
5 1 (1.16%) Hyper-V
5 1 (1.16%) Microsoft App-V
5 1 (1.16%) Virtual Machines
Systems Management
1 13 (15.12%) SCCM
2 3 (3.49%) HP SIM
3 2 (2.33%) Packer
3 2 (2.33%) Puppet
3 2 (2.33%) SCOM
4 1 (1.16%) Systems Management Server (SMS)
Vendors
1 32 (37.21%) Microsoft
2 17 (19.77%) Citrix
3 10 (11.63%) Apple
4 9 (10.47%) Cisco
5 8 (9.30%) HP
6 5 (5.81%) VMware
7 4 (4.65%) Bloomberg
8 3 (3.49%) Dell
8 3 (3.49%) Reuters
8 3 (3.49%) Wyse
9 2 (2.33%) 3PAR
9 2 (2.33%) Altiris
9 2 (2.33%) Red Hat
9 2 (2.33%) Sage
9 2 (2.33%) ServiceNow
9 2 (2.33%) Tableau
10 1 (1.16%) Canon
10 1 (1.16%) F5
10 1 (1.16%) FactSet
10 1 (1.16%) Fujitsu Siemens