Period
to 16 January 2019

The median contractor rate for a Desktop Support was £163 per day in advertised job vacancies in the City of London during the 6 months to 16 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
Central London > City of London
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 160 184 180
Rank change year-on-year +24 -4 -24
Contract jobs requiring a Desktop Support 95 61 46
As % of all contract IT jobs advertised in the City of London 1.40% 0.86% 0.74%
As % of the Job Titles category 1.47% 0.92% 0.78%
Number of daily rates quoted 64 38 25
City of London median daily rate £163 £195 £165
Median daily rate % change year-on-year -16.67% +18.18% -17.50%
10th Percentile £125 £120 £123
90th Percentile £288 £293 £250
Central London median daily rate £170 £175 £163
% change year-on-year -2.86% +7.69% -14.47%
Number of hourly rates quoted 20 7 6
City of London median hourly rate £18.70 £17.00 £19.88
Median hourly rate % change year-on-year +10.00% -14.47% +16.91%
10th Percentile £14.80 £14.00 £15.25
90th Percentile £20.20 £21.88 £105.06
Central London median hourly rate £18.70 £18.70 £18.45
% change year-on-year - +1.36% +16.22%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,464 6,663 5,933
% of contract IT jobs with a recognized job title 95.06% 94.40% 95.62%
Number of daily rates quoted 5,059 5,285 4,713
City of London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +3.26%
10th Percentile £300 £313 £313
90th Percentile £675 £688 £663
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 91 90 66
City of London median hourly rate £18.70 £17.00 £18.35
Median hourly rate % change year-on-year +10.00% -7.36% -8.20%
10th Percentile £13.00 £11.25 £12.95
90th Percentile £30.00 £31.00 £55.00
Central London median hourly rate £18.70 £18.10 £17.44
% change year-on-year +3.31% +3.78% -8.21%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the City of London.

Contractor daily rate trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 16 January 2019.

Contractor daily rate histogram for Desktop Support in the City of London

Desktop Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the City of London.

Contractor hourly rate trend for Desktop Support in the City of London

Desktop Support
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the City of London region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 2 £125 -
Desktop Support
Central London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 16 January 2019, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support in the job title.

1 83 (87.37%) Windows
2 55 (57.89%) Windows 7
3 52 (54.74%) Active Directory
4 42 (44.21%) ITIL
5 40 (42.11%) Microsoft
6 38 (40.00%) Microsoft Office
7 35 (36.84%) Finance
7 35 (36.84%) SCCM
8 30 (31.58%) Windows 10
9 22 (23.16%) Office 365
10 21 (22.11%) LAN
11 20 (21.05%) Mac OS X
11 20 (21.05%) Smartphone
12 19 (20.00%) WAN
13 18 (18.95%) HP
14 16 (16.84%) Adobe
14 16 (16.84%) Root Cause Analysis
15 15 (15.79%) Change Management
16 14 (14.74%) ITSM
16 14 (14.74%) BitLocker
17 12 (12.63%) Windows 8
17 12 (12.63%) Incident Management
17 12 (12.63%) Service Management
17 12 (12.63%) Project Management
18 11 (11.58%) VMware
18 11 (11.58%) PMO
19 10 (10.53%) VMware Infrastructure
19 10 (10.53%) Migration
19 10 (10.53%) SLA
19 10 (10.53%) Citrix

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.53%) MS Exchange
2 6 (6.32%) Skype for Business
3 3 (3.16%) Exchange Server 2003
4 2 (2.11%) Exchange Server 2010
5 1 (1.05%) CMS
5 1 (1.05%) Exchange Server 2007
5 1 (1.05%) Exchange Server 2013
5 1 (1.05%) SharePoint
Applications
1 38 (40.00%) Microsoft Office
2 2 (2.11%) Microsoft Excel
3 1 (1.05%) Microsoft PowerPoint
Business Applications
1 3 (3.16%) SAP GTS
2 1 (1.05%) Dynamics GP
2 1 (1.05%) Eikon
Cloud Services
1 22 (23.16%) Office 365
2 4 (4.21%) Microsoft Azure
3 2 (2.11%) Mimecast
4 1 (1.05%) OneDrive
Communications & Networking
1 21 (22.11%) LAN
2 19 (20.00%) WAN
3 9 (9.47%) VPN
3 9 (9.47%) Wireless
4 8 (8.42%) TCP/IP
5 7 (7.37%) DHCP
5 7 (7.37%) DNS
5 7 (7.37%) Skype
6 3 (3.16%) Broadband
6 3 (3.16%) VoIP
7 2 (2.11%) Cisco IOS
7 2 (2.11%) Internet
7 2 (2.11%) WebEx
8 1 (1.05%) PBX
8 1 (1.05%) Remote Desktop
8 1 (1.05%) SMS
8 1 (1.05%) VLAN
Database & Business Intelligence
1 1 (1.05%) MS Access
1 1 (1.05%) SQL Server
Development Applications
1 1 (1.05%) WinDbg
General
1 35 (36.84%) Finance
2 5 (5.26%) Financial Institution
3 4 (4.21%) Banking
4 3 (3.16%) Back Office
5 2 (2.11%) Legal
6 1 (1.05%) Front Office
6 1 (1.05%) Law
Libraries, Frameworks & Software Standards
1 3 (3.16%) Software Packaging
Miscellaneous
1 20 (21.05%) Smartphone
2 9 (9.47%) Blackberry
3 8 (8.42%) iPad
4 6 (6.32%) Analytical Skills
5 4 (4.21%) iPhone
6 3 (3.16%) Fat Client
6 3 (3.16%) Thin Client
6 3 (3.16%) Video Conferencing
7 1 (1.05%) BYOD
7 1 (1.05%) Data Centre
7 1 (1.05%) Handset
7 1 (1.05%) Machine to Machine
7 1 (1.05%) Reinsurance
7 1 (1.05%) Virtual Team
Operating Systems
1 83 (87.37%) Windows
2 55 (57.89%) Windows 7
3 30 (31.58%) Windows 10
4 20 (21.05%) Mac OS X
5 12 (12.63%) Windows 8
6 9 (9.47%) Windows Server
7 7 (7.37%) Mac OS
8 6 (6.32%) Apple iOS
9 5 (5.26%) Android
10 3 (3.16%) Mac OS X Server
10 3 (3.16%) Unix
10 3 (3.16%) Windows Server 2008
10 3 (3.16%) Windows XP
11 2 (2.11%) Windows Server 2012
12 1 (1.05%) Linux
12 1 (1.05%) Windows 2000
Processes & Methodologies
1 42 (44.21%) ITIL
2 16 (16.84%) Root Cause Analysis
3 15 (15.79%) Change Management
4 14 (14.74%) ITSM
5 12 (12.63%) Incident Management
5 12 (12.63%) Project Management
5 12 (12.63%) Service Management
6 10 (10.53%) Migration
7 8 (8.42%) Line Management
7 8 (8.42%) Problem-Solving
7 8 (8.42%) Technical Leadership
8 6 (6.32%) Workload Management
9 5 (5.26%) Desktop Virtualisation
9 5 (5.26%) Mentoring
10 4 (4.21%) Investment Management
10 4 (4.21%) Problem Management
10 4 (4.21%) Service Delivery
10 4 (4.21%) Ticket Management
11 3 (3.16%) Disaster Recovery
11 3 (3.16%) Mobile Device Management
Programming Languages
1 2 (2.11%) PowerShell
1 2 (2.11%) SQL
2 1 (1.05%) Perl
2 1 (1.05%) Python
2 1 (1.05%) VBScript
Qualifications
1 8 (8.42%) Microsoft Certification
2 7 (7.37%) MCP
3 6 (6.32%) SC Cleared
3 6 (6.32%) Security Cleared
4 5 (5.26%) ACSP
4 5 (5.26%) ACTC
4 5 (5.26%) MCSE
5 3 (3.16%) ITIL Foundation Certificate
6 2 (2.11%) A+ Certification
6 2 (2.11%) Degree
6 2 (2.11%) MCITP
6 2 (2.11%) MCTS
7 1 (1.05%) BPSS Clearance
7 1 (1.05%) CNE
7 1 (1.05%) MCDST
7 1 (1.05%) Network+ Certification
7 1 (1.05%) Novell Certification
Quality Assurance & Compliance
1 11 (11.58%) PMO
2 10 (10.53%) SLA
3 1 (1.05%) Disclosure Scotland
System Software
1 52 (54.74%) Active Directory
2 14 (14.74%) BitLocker
3 10 (10.53%) VMware Infrastructure
4 5 (5.26%) Microsoft App-V
4 5 (5.26%) Virtual Desktop
5 1 (1.05%) Hyper-V
5 1 (1.05%) XenApp
5 1 (1.05%) XenDesktop
Systems Management
1 35 (36.84%) SCCM
2 5 (5.26%) Systems Management Server (SMS)
3 1 (1.05%) Backup Exec
3 1 (1.05%) Jamf Pro
3 1 (1.05%) Microsoft Intune
3 1 (1.05%) Perfmon
3 1 (1.05%) Symantec Endpoint Protection
Vendors
1 40 (42.11%) Microsoft
2 18 (18.95%) HP
3 16 (16.84%) Adobe
4 11 (11.58%) VMware
5 10 (10.53%) Citrix
6 9 (9.47%) Apple
6 9 (9.47%) Cisco
7 7 (7.37%) Bloomberg
8 5 (5.26%) Altiris
8 5 (5.26%) Wyse
9 4 (4.21%) Reuters
10 3 (3.16%) FactSet
10 3 (3.16%) Ivanti
10 3 (3.16%) Remedy
10 3 (3.16%) SAP
11 2 (2.11%) McAfee
11 2 (2.11%) MobileIron
12 1 (1.05%) Sophos
12 1 (1.05%) Symantec
12 1 (1.05%) Veritas