Period
to 8 December 2021

The median contractor rate for a Desktop Support was £155 per day in advertised job vacancies in the City of London during the 6 months to 8 December 2021.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
Central London > City of London
6 months to
8 Dec 2021
Same period 2020 Same period 2019
Rank 144 101 129
Rank change year-on-year -43 +28 +31
Contract jobs requiring a Desktop Support 44 24 93
As % of all contract jobs advertised in the City of London 1.07% 1.20% 1.65%
As % of the Job Titles category 1.16% 1.31% 1.77%
Number of daily rates quoted 38 18 66
10th Percentile £121 £184 £105
25th Percentile £130 £200 £123
Median daily rate (50th Percentile) £155 £216 £140
Median % change year-on-year -28.32% +54.46% -13.85%
75th Percentile £210 £286 £228
90th Percentile £236 £371 £265
Central London median daily rate £170 £213 £165
% change year-on-year -20.00% +28.79% -2.94%
Number of hourly rates quoted 4 3 11
10th Percentile " £20.60 £10.50
25th Percentile £13.88 £21.50 £15.25
Median hourly rate £16.38 £23.00 £19.00
Median % change year-on-year -28.80% +21.05% +1.60%
75th Percentile £19.81 " £20.88
90th Percentile £21.73 " £22.93
Central London median hourly rate £16.38 £23.00 £19.00
% change year-on-year -28.80% +21.05% +1.60%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 3,802 1,837 5,268
% of contract IT jobs with a recognized job title 92.51% 92.22% 93.32%
Number of daily rates quoted 2,929 1,392 4,163
10th Percentile £350 £308 £313
25th Percentile £463 £413 £413
Median daily rate (50th Percentile) £550 £525 £513
Median % change year-on-year +4.76% +2.44% +2.50%
75th Percentile £650 £603 £600
90th Percentile £750 £688 £675
Central London median daily rate £550 £515 £500
% change year-on-year +6.80% +3.00% -
Number of hourly rates quoted 44 25 61
10th Percentile £13.88 £17.60 £12.04
25th Percentile £17.79 £22.00 £14.00
Median hourly rate £30.45 £27.00 £19.50
Median % change year-on-year +12.78% +38.46% +4.28%
75th Percentile £46.25 £40.00 £23.50
90th Percentile £64.85 £47.05 £36.90
Central London median hourly rate £33.00 £28.45 £20.00
% change year-on-year +16.01% +42.23% +6.95%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Desktop Support in the City of London.

Daily rate trend for Desktop Support in the City of London

Desktop Support
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Desktop Support in the City of London over the 6 months to 8 December 2021.

Daily rate histogram for Desktop Support in the City of London

Desktop Support
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Desktop Support in the City of London.

Hourly rate trend for Desktop Support in the City of London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 8 December 2021, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support in the job title.

1 31 (70.45%) Windows
2 24 (54.55%) Social Skills
3 17 (38.64%) Microsoft Office
4 15 (34.09%) Blackberry
5 14 (31.82%) Microsoft 365
5 14 (31.82%) Break/Fix
6 13 (29.55%) Android
6 13 (29.55%) Active Directory
7 12 (27.27%) Windows 7
7 12 (27.27%) Windows 10
8 11 (25.00%) iPad
8 11 (25.00%) iPhone
8 11 (25.00%) SCCM
8 11 (25.00%) Microsoft
8 11 (25.00%) Finance
9 10 (22.73%) Windows Phone
9 10 (22.73%) Antivirus Management
10 7 (15.91%) Banking
11 6 (13.64%) ITSM
12 5 (11.36%) Cisco
12 5 (11.36%) Apple
12 5 (11.36%) Problem-Solving
13 4 (9.09%) Regulatory Compliance
13 4 (9.09%) Security Patching
13 4 (9.09%) Compliance Audit
13 4 (9.09%) Video Conferencing
13 4 (9.09%) Windows 8
13 4 (9.09%) Windows Server 2012
13 4 (9.09%) Mac OS X
13 4 (9.09%) Bloomberg

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.82%) SharePoint
2 2 (4.55%) Blackberry Enterprise Server
3 1 (2.27%) IBM Notes
Applications
1 17 (38.64%) Microsoft Office
Cloud Services
1 14 (31.82%) Microsoft 365
Communications & Networking
1 3 (6.82%) TCP/IP
1 3 (6.82%) Wireless
2 2 (4.55%) Bluetooth
2 2 (4.55%) Firewall
2 2 (4.55%) LAN
2 2 (4.55%) SAN
2 2 (4.55%) WAN
3 1 (2.27%) DHCP
3 1 (2.27%) DNS
3 1 (2.27%) NAS
3 1 (2.27%) Softphone
3 1 (2.27%) VoIP
General
1 24 (54.55%) Social Skills
2 11 (25.00%) Finance
3 7 (15.91%) Banking
4 2 (4.55%) Analytical Skills
5 1 (2.27%) Financial Institution
5 1 (2.27%) Front Office
5 1 (2.27%) Investment Banking
5 1 (2.27%) Legal
5 1 (2.27%) Presentation Skills
5 1 (2.27%) Retail
5 1 (2.27%) Telecoms
Miscellaneous
1 15 (34.09%) Blackberry
2 11 (25.00%) iPad
2 11 (25.00%) iPhone
3 4 (9.09%) Video Conferencing
4 3 (6.82%) Management Information System
5 2 (4.55%) Mobile Computing
6 1 (2.27%) Data Centre
6 1 (2.27%) Hedge funds
6 1 (2.27%) Smartphone
Operating Systems
1 31 (70.45%) Windows
2 13 (29.55%) Android
3 12 (27.27%) Windows 10
3 12 (27.27%) Windows 7
4 10 (22.73%) Windows Phone
5 4 (9.09%) Mac OS X
5 4 (9.09%) Windows 8
5 4 (9.09%) Windows Server 2012
6 3 (6.82%) Mac OS
6 3 (6.82%) Windows Server 2016
7 2 (4.55%) Windows Server
8 1 (2.27%) Apple iOS
Processes & Methodologies
1 14 (31.82%) Break/Fix
2 10 (22.73%) Antivirus Management
3 6 (13.64%) ITSM
4 5 (11.36%) Problem-Solving
5 4 (9.09%) Change Management
5 4 (9.09%) Compliance Audit
5 4 (9.09%) Project Management
5 4 (9.09%) Regulatory Compliance
5 4 (9.09%) Risk Management
5 4 (9.09%) Security Patching
5 4 (9.09%) Service Management
6 3 (6.82%) Customer Requirements
6 3 (6.82%) ITIL
7 2 (4.55%) Disaster Recovery
7 2 (4.55%) ITIL 4
7 2 (4.55%) Performance Improvement
7 2 (4.55%) Preventative Maintenance
7 2 (4.55%) Problem Management
7 2 (4.55%) Project Delivery
7 2 (4.55%) Service Delivery
Programming Languages
1 1 (2.27%) PowerShell
Qualifications
1 4 (9.09%) Microsoft Certification
2 2 (4.55%) A+ Certification
2 2 (4.55%) Security Cleared
3 1 (2.27%) Degree
Quality Assurance & Compliance
1 1 (2.27%) GDPR
System Software
1 13 (29.55%) Active Directory
2 1 (2.27%) Virtual Machines
2 1 (2.27%) VMware ESXi
2 1 (2.27%) VMware Infrastructure
2 1 (2.27%) vSphere
Systems Management
1 11 (25.00%) SCCM
2 1 (2.27%) McAfee ePO
2 1 (2.27%) Microsoft Intune
2 1 (2.27%) NetBackup
2 1 (2.27%) Norton AntiVirus
2 1 (2.27%) Symantec Enterprise Vault
2 1 (2.27%) vCenter Server
2 1 (2.27%) WSUS
Vendors
1 11 (25.00%) Microsoft
2 5 (11.36%) Apple
2 5 (11.36%) Cisco
3 4 (9.09%) Bloomberg
3 4 (9.09%) HP
3 4 (9.09%) Remedy
4 3 (6.82%) Avaya
5 2 (4.55%) Adobe
5 2 (4.55%) CheckPoint
5 2 (4.55%) Citrix
5 2 (4.55%) EMC
5 2 (4.55%) Ivanti
5 2 (4.55%) Refinitiv
6 1 (2.27%) Dell
6 1 (2.27%) Fidessa
6 1 (2.27%) Lotus
6 1 (2.27%) Reuters
6 1 (2.27%) RightFax
6 1 (2.27%) ServiceNow
6 1 (2.27%) Symantec