Period
to 20 June 2018

The median contractor rate for a Desktop Support was £195 per day in advertised job vacancies in the City of London during the 6 months to 20 June 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
Central London > City of London
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 143 167 169
Rank change year-on-year +24 +2 -16
Contract jobs requiring a Desktop Support 115 67 61
As % of all contract IT jobs advertised in the City of London 1.66% 1.08% 0.92%
As % of the Job Titles category 1.76% 1.12% 0.96%
Number of daily rates quoted 76 45 37
City of London median daily rate £195 £220 £200
Median daily rate % change year-on-year -11.36% +10.00% +11.11%
10th Percentile £121 £120 £129
90th Percentile £438 £598 £352
Central London median daily rate £168 £200 £188
% change year-on-year -16.25% +6.67% +4.17%
Number of hourly rates quoted 20 8 16
City of London median hourly rate £18.35 £20.13 £20.00
Median hourly rate % change year-on-year -8.82% +0.63% +11.23%
10th Percentile £14.72 £16.20 £15.56
90th Percentile £20.23 £187.50 £22.69
Central London median hourly rate £18.70 £20.13 £20.00
% change year-on-year -7.08% +0.63% +11.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,547 5,956 6,325
% of contract IT jobs with a recognized job title 94.73% 95.96% 95.76%
Number of daily rates quoted 5,169 4,571 5,046
City of London median daily rate £500 £490 £475
Median daily rate % change year-on-year +2.04% +3.16% +5.56%
10th Percentile £313 £308 £294
90th Percentile £688 £663 £650
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% -
Number of hourly rates quoted 111 70 87
City of London median hourly rate £18.70 £17.39 £19.50
Median hourly rate % change year-on-year +7.56% -10.85% -1.09%
10th Percentile £12.50 £12.52 £11.25
90th Percentile £33.75 £30.07 £42.48
Central London median hourly rate £18.70 £16.96 £19.99
% change year-on-year +10.26% -15.16% +2.51%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the City of London.

Contractor daily rate trend for Desktop Support in the City of London

Desktop Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 20 June 2018.

Contractor daily rate histogram for Desktop Support in the City of London

Desktop Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the City of London.

Contractor hourly rate trend for Desktop Support in the City of London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 20 June 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support in the job title.

1 88 (76.52%) Windows
2 50 (43.48%) Active Directory
3 42 (36.52%) Windows 10
4 39 (33.91%) Windows 7
5 37 (32.17%) SCCM
5 37 (32.17%) Microsoft Office
6 30 (26.09%) Finance
6 30 (26.09%) Microsoft
7 29 (25.22%) Office 365
8 26 (22.61%) Apple
9 23 (20.00%) Citrix
10 19 (16.52%) ITIL
10 19 (16.52%) iPhone
11 18 (15.65%) LAN
12 17 (14.78%) WAN
13 16 (13.91%) Security Cleared
14 15 (13.04%) SC Cleared
15 14 (12.17%) HP
15 14 (12.17%) Mac OS X
15 14 (12.17%) VMware
15 14 (12.17%) Windows Server
16 13 (11.30%) iPad
17 12 (10.43%) BitLocker
17 12 (10.43%) Migration
17 12 (10.43%) Blackberry
18 11 (9.57%) ITSM
18 11 (9.57%) Cisco
18 11 (9.57%) MS Exchange
18 11 (9.57%) Ivanti
18 11 (9.57%) Smartphone

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (9.57%) MS Exchange
2 6 (5.22%) Skype for Business
3 4 (3.48%) Exchange Server 2010
3 4 (3.48%) SharePoint
4 1 (0.87%) IBM Notes
4 1 (0.87%) JBoss
4 1 (0.87%) Tomcat
Applications
1 37 (32.17%) Microsoft Office
2 6 (5.22%) Microsoft Excel
3 3 (2.61%) Microsoft PowerPoint
4 1 (0.87%) AutoCAD
Business Applications
1 1 (0.87%) Remedy ITSM
Cloud Services
1 29 (25.22%) Office 365
2 4 (3.48%) OneDrive
3 2 (1.74%) Mimecast
4 1 (0.87%) PaaS
4 1 (0.87%) SaaS
Communications & Networking
1 18 (15.65%) LAN
2 17 (14.78%) WAN
3 8 (6.96%) DNS
4 7 (6.09%) Internet
5 6 (5.22%) DHCP
6 5 (4.35%) Cisco IOS
6 5 (4.35%) Firewall
6 5 (4.35%) Skype
6 5 (4.35%) TCP/IP
6 5 (4.35%) VPN
7 4 (3.48%) Wi-Fi
8 3 (2.61%) FTP
8 3 (2.61%) NetScaler
8 3 (2.61%) VoIP
8 3 (2.61%) Wireless
8 3 (2.61%) WPA
9 2 (1.74%) 3G
9 2 (1.74%) iSCSI
9 2 (1.74%) Network Security
9 2 (1.74%) SCCP
Database & Business Intelligence
1 2 (1.74%) SQL Server
2 1 (0.87%) GIS
Development Applications
1 2 (1.74%) MSI
2 1 (0.87%) JIRA
2 1 (0.87%) Visual Studio
2 1 (0.87%) WinDbg
General
1 30 (26.09%) Finance
2 6 (5.22%) Banking
3 3 (2.61%) Law
4 2 (1.74%) Advertising
4 2 (1.74%) Corporate Banking
4 2 (1.74%) Financial Institution
4 2 (1.74%) Front Office
4 2 (1.74%) Legal
4 2 (1.74%) Telecoms
5 1 (0.87%) Back Office
5 1 (0.87%) Billing
5 1 (0.87%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.87%) COM
1 1 (0.87%) LINQ
1 1 (0.87%) Node.js
1 1 (0.87%) WinForms
Miscellaneous
1 19 (16.52%) iPhone
2 13 (11.30%) iPad
3 12 (10.43%) Blackberry
4 11 (9.57%) Smartphone
5 6 (5.22%) Video Conferencing
6 5 (4.35%) Analytical Skills
7 4 (3.48%) Self-Motivation
8 3 (2.61%) BYOD
8 3 (2.61%) User Experience
9 2 (1.74%) Fat Client
9 2 (1.74%) Management Information System
9 2 (1.74%) Thin Client
10 1 (0.87%) Data Centre
10 1 (0.87%) Mobile App
10 1 (0.87%) PDA
10 1 (0.87%) Smartcard
10 1 (0.87%) Video\Live Streaming
Operating Systems
1 88 (76.52%) Windows
2 42 (36.52%) Windows 10
3 39 (33.91%) Windows 7
4 14 (12.17%) Mac OS X
4 14 (12.17%) Windows Server
5 9 (7.83%) Android
6 7 (6.09%) Apple iOS
7 5 (4.35%) Windows XP
8 4 (3.48%) Windows 8
8 4 (3.48%) Windows Server 2008
9 3 (2.61%) Mac OS
9 3 (2.61%) Windows Server 2012
10 1 (0.87%) Linux
10 1 (0.87%) Unix
10 1 (0.87%) Windows 2000
10 1 (0.87%) Windows Server 2003
Processes & Methodologies
1 19 (16.52%) ITIL
2 12 (10.43%) Migration
3 11 (9.57%) ITSM
4 10 (8.70%) Change Management
5 7 (6.09%) Asset Management
5 7 (6.09%) Service Delivery
6 6 (5.22%) Incident Management
6 6 (5.22%) Problem-Solving
7 5 (4.35%) Break/Fix
7 5 (4.35%) Service Management
8 4 (3.48%) Capacity Management
8 4 (3.48%) Compliance Audit
8 4 (3.48%) Desktop Virtualisation
8 4 (3.48%) Proactive Monitoring
9 3 (2.61%) Information Security
9 3 (2.61%) Problem Management
9 3 (2.61%) Project Management
9 3 (2.61%) Root Cause Analysis
9 3 (2.61%) Server Building
9 3 (2.61%) Time Management
Programming Languages
1 3 (2.61%) SQL
2 2 (1.74%) PowerShell
3 1 (0.87%) Bash Shell
3 1 (0.87%) C#
3 1 (0.87%) JavaScript
3 1 (0.87%) Python
3 1 (0.87%) Shell Script
3 1 (0.87%) T-SQL
3 1 (0.87%) VBA
3 1 (0.87%) VBScript
Qualifications
1 16 (13.91%) Security Cleared
2 15 (13.04%) SC Cleared
3 5 (4.35%) Degree
3 5 (4.35%) Microsoft Certification
4 4 (3.48%) MCSE
5 1 (0.87%) A+ Certification
5 1 (0.87%) CCNA
5 1 (0.87%) Cisco Certification
5 1 (0.87%) DV Cleared
5 1 (0.87%) ITIL Foundation Certificate
5 1 (0.87%) MCITP
5 1 (0.87%) MCP
5 1 (0.87%) MCSA
5 1 (0.87%) MOS
Quality Assurance & Compliance
1 9 (7.83%) SLA
System Software
1 50 (43.48%) Active Directory
2 12 (10.43%) BitLocker
3 9 (7.83%) Microsoft App-V
4 8 (6.96%) VMware Infrastructure
5 7 (6.09%) Virtual Desktop
5 7 (6.09%) XenApp
5 7 (6.09%) XenDesktop
6 4 (3.48%) VMware ESXi
7 2 (1.74%) Hyper-V
7 2 (1.74%) Virtual Machines
7 2 (1.74%) vSphere
Systems Management
1 37 (32.17%) SCCM
2 6 (5.22%) SCOM
3 4 (3.48%) SCOrch
3 4 (3.48%) XenMobile
4 3 (2.61%) WSUS
5 2 (1.74%) HP SIM
5 2 (1.74%) Systems Management Server (SMS)
6 1 (0.87%) AirWatch
6 1 (0.87%) Cisco CUCM
6 1 (0.87%) McAfee ePO
6 1 (0.87%) NetBackup
6 1 (0.87%) Opscode Chef
6 1 (0.87%) Perfmon
6 1 (0.87%) Puppet
6 1 (0.87%) systemd
Vendors
1 30 (26.09%) Microsoft
2 26 (22.61%) Apple
3 23 (20.00%) Citrix
4 14 (12.17%) HP
4 14 (12.17%) VMware
5 11 (9.57%) Cisco
5 11 (9.57%) Ivanti
6 9 (7.83%) Adobe
6 9 (7.83%) Remedy
7 5 (4.35%) Bloomberg
7 5 (4.35%) ServiceNow
7 5 (4.35%) Wyse
8 4 (3.48%) Dell
8 4 (3.48%) Reuters
9 3 (2.61%) Altiris
9 3 (2.61%) MobileIron
10 2 (1.74%) 3PAR
10 2 (1.74%) Fujitsu Siemens
10 2 (1.74%) McAfee
10 2 (1.74%) Tableau