The median annual salary for a Technical Support was £31,000 in advertised job vacancies in England during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
UK / England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 447 364 366
Rank change year-on-year -83 +2  
Permanent jobs requiring a Technical Support 503 755 880
As % of all permanent IT jobs advertised in England 0.61% 0.82% 0.85%
As % of the Job Titles category 0.63% 0.85% 0.88%
Number of salaries quoted 405 663 793
Median salary £31,000 £30,000 £32,500
Median salary % change year-on-year +3.33% -7.69%  
90% offered a salary of more than £21,350 £20,388 £21,350
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London median salary £30,000 £27,500 £28,500
% change year-on-year +9.09% -3.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 79382 89280 100510
As % of all permanent IT job vacancies advertised in England 95.99% 96.54% 96.64%
Number of salaries quoted 65298 76096 83752
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Technical Support in the job title.

Job vacancy trend for Technical Support in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in England.

Salary trend for Technical Support in England

Technical Support
Salary Histogram in England

The salary distribution of IT jobs citing Technical Support in England over the 3 months to 24 June 2017.

Salary histogram for Technical Support in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -34 157 £35,000 -6.66% 12
South East -53 137 £35,000 +16.66% 16
East of England -24 55 £32,500 +14.03% 6
North West -38 44 £24,250 -2.02% 11
West Midlands +19 36 £26,500 -3.63% 9
South West +12 32 £23,000 -16.36% 5
Yorkshire -29 27 £25,000 +11.11% 8
East Midlands +14 15 £32,250 -15.40% 5
North East +12 1 £21,500 -4.44% 2
Technical Support
UK

Technical Support Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 June 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support in the job title.

1 532 (52.52%) Windows
2 365 (36.03%) Microsoft
3 328 (32.38%) Active Directory
4 240 (23.69%) SQL
5 200 (19.74%) Windows Server
6 186 (18.36%) VMware
7 176 (17.37%) Linux
8 166 (16.39%) ITIL
9 157 (15.50%) Finance
10 145 (14.31%) Windows Server 2012
11 134 (13.23%) Microsoft Office
12 131 (12.93%) Office 365
13 125 (12.34%) Windows Server 2008
14 121 (11.94%) Degree
15 120 (11.85%) SQL Server
16 118 (11.65%) Windows 7
17 115 (11.35%) VMware Infrastructure
17 115 (11.35%) Cisco
18 109 (10.76%) TCP/IP
19 108 (10.66%) MS Exchange
20 102 (10.07%) DNS
21 96 (9.48%) Firewall
22 95 (9.38%) Citrix
22 95 (9.38%) Analytical Skills
23 93 (9.18%) Java
24 90 (8.88%) SLA
25 85 (8.39%) Hyper-V
26 83 (8.19%) Microsoft Certification
27 82 (8.09%) LAN
28 76 (7.50%) Service Delivery

Technical Support Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 108 (10.66%) MS Exchange
2 67 (6.61%) IIS
3 56 (5.53%) Tomcat
4 42 (4.15%) Exchange Server 2010
5 38 (3.75%) Exchange Server 2013
6 35 (3.46%) WebSphere
7 30 (2.96%) JBoss
8 26 (2.57%) Oracle SOA Suite
9 24 (2.37%) Apache
10 22 (2.17%) SharePoint
11 19 (1.88%) Blackberry Enterprise Server
11 19 (1.88%) Skype for Business
12 15 (1.48%) Exchange Server 2007
13 10 (0.99%) CMS
13 10 (0.99%) WebLogic
14 7 (0.69%) Exchange Server 2003
14 7 (0.69%) IBM Notes
15 3 (0.30%) Confluence
16 2 (0.20%) Drupal
16 2 (0.20%) Magnolia
Applications
1 134 (13.23%) Microsoft Office
2 27 (2.67%) Microsoft Excel
3 16 (1.58%) Microsoft PowerPoint
4 7 (0.69%) Mozilla Thunderbird
5 5 (0.49%) MS Visio
6 2 (0.20%) Autodesk Flame
7 1 (0.099%) AutoCAD
7 1 (0.099%) Microsoft Project
7 1 (0.099%) Pro/ENGINEER
7 1 (0.099%) PTC Creo
7 1 (0.099%) Vectorworks
Business Applications
1 23 (2.27%) RiskWrite
2 12 (1.18%) SAP Oil and Gas
3 6 (0.59%) Unit4 Business World
4 5 (0.49%) Dynamics CRM
4 5 (0.49%) Northgate Housing
5 3 (0.30%) Dynamics AX
6 2 (0.20%) Actimize
6 2 (0.20%) Dynamics NAV
6 2 (0.20%) Loan IQ
6 2 (0.20%) Magento
6 2 (0.20%) NetSuite
6 2 (0.20%) Oracle Applications
6 2 (0.20%) Oracle EBS R12
6 2 (0.20%) Oracle ERP
6 2 (0.20%) Oracle General Ledger
6 2 (0.20%) Oracle Payables
6 2 (0.20%) Oracle Receivables
6 2 (0.20%) Postilion
6 2 (0.20%) SAP BPC
6 2 (0.20%) Temenos T24
Cloud Services
1 131 (12.93%) Office 365
2 55 (5.43%) Microsoft Azure
3 37 (3.65%) SaaS
4 18 (1.78%) Amazon AWS
5 7 (0.69%) Cloud Computing
5 7 (0.69%) GitHub
6 5 (0.49%) G Suite
7 4 (0.39%) Mimecast
8 2 (0.20%) OneDrive
8 2 (0.20%) Slack
9 1 (0.099%) Adobe Creative Cloud
9 1 (0.099%) Boomi
9 1 (0.099%) Dynamics 365
9 1 (0.099%) Oracle Service Cloud
9 1 (0.099%) Sumo Logic
Communications & Networking
1 109 (10.76%) TCP/IP
2 102 (10.07%) DNS
3 96 (9.48%) Firewall
4 82 (8.09%) LAN
5 71 (7.01%) DHCP
6 65 (6.42%) Internet
7 59 (5.82%) WAN
8 51 (5.03%) SAN
9 44 (4.34%) HTTP
10 42 (4.15%) VoIP
11 33 (3.26%) FTP
12 26 (2.57%) VPN
13 24 (2.37%) Wireless
14 21 (2.07%) SSL
15 20 (1.97%) SMTP
16 19 (1.88%) ADSL
16 19 (1.88%) Wi-Fi
17 18 (1.78%) Broadband
17 18 (1.78%) Network Security
17 18 (1.78%) Skype
Database & Business Intelligence
1 120 (11.85%) SQL Server
2 24 (2.37%) MySQL
3 19 (1.88%) Oracle Database
4 16 (1.58%) SQL Server 2008
5 9 (0.89%) SQL Server 2012
6 8 (0.79%) Relational Database
7 7 (0.69%) Big Data
7 7 (0.69%) DB2
8 6 (0.59%) Informix
8 6 (0.59%) MS Access
8 6 (0.59%) NoSQL
8 6 (0.59%) QlikView
8 6 (0.59%) SQL Server 2014
8 6 (0.59%) SQL Server Reporting Services
9 5 (0.49%) Data Warehouse
9 5 (0.49%) GIS
9 5 (0.49%) MongoDB
10 4 (0.39%) Qlik Sense
10 4 (0.39%) SQL Server 2005
11 3 (0.30%) SQL Server Integration Services
Development Applications
1 48 (4.74%) Eclipse
2 31 (3.06%) Maven
3 25 (2.47%) IntelliJ
3 25 (2.47%) NetBeans
4 23 (2.27%) VersionOne
5 14 (1.38%) JIRA
6 12 (1.18%) MSI
7 7 (0.69%) Jenkins
7 7 (0.69%) PROIV
8 5 (0.49%) Git (software)
8 5 (0.49%) Selenium
9 4 (0.39%) Oracle Forms
9 4 (0.39%) SoapUI
9 4 (0.39%) Talend Open Studio
10 3 (0.30%) Firebug
10 3 (0.30%) Team Foundation Server
11 2 (0.20%) Subversion
11 2 (0.20%) Visual Studio
12 1 (0.099%) Ant
12 1 (0.099%) VSS/SourceSafe
General
1 157 (15.50%) Finance
2 58 (5.73%) Telecoms
3 38 (3.75%) Manufacturing
4 32 (3.16%) French Language
5 30 (2.96%) Banking
6 27 (2.67%) Retail
7 25 (2.47%) Marketing
8 23 (2.27%) Legal
9 19 (1.88%) Law
10 18 (1.78%) Electronics
11 16 (1.58%) German Language
12 13 (1.28%) Investment Banking
12 13 (1.28%) Pharmaceutical
13 9 (0.89%) Front Office
14 8 (0.79%) Advertising
14 8 (0.79%) Back Office
15 7 (0.69%) Spanish Language
16 5 (0.49%) Games
16 5 (0.49%) Portuguese Language
17 4 (0.39%) Billing
Libraries, Frameworks & Software Standards
1 50 (4.94%) XML
2 49 (4.84%) Web Services
3 43 (4.24%) HTML
4 40 (3.95%) .NET
5 32 (3.16%) SOAP
6 28 (2.76%) CSS
7 27 (2.67%) Spring
8 26 (2.57%) Java EE
8 26 (2.57%) REST
9 25 (2.47%) Java SE
9 25 (2.47%) JMS
10 11 (1.09%) ASP.NET
11 8 (0.79%) J2EE
11 8 (0.79%) JSON
12 7 (0.69%) HTML5
13 6 (0.59%) Middleware
13 6 (0.59%) XMPP
14 5 (0.49%) .NET Framework
14 5 (0.49%) COM
14 5 (0.49%) JSP
Miscellaneous
1 95 (9.38%) Analytical Skills
2 50 (4.94%) Enterprise Software
3 42 (4.15%) Clustering
4 39 (3.85%) Blackberry
5 36 (3.55%) Computer Science
6 31 (3.06%) Management Information System
7 28 (2.76%) iPad
8 26 (2.57%) Data Centre
9 25 (2.47%) iSeries
10 19 (1.88%) Driving Licence
11 14 (1.38%) Linux Command Line
12 11 (1.09%) Social Media
13 10 (0.99%) Enterprise Storage
13 10 (0.99%) Video Conferencing
14 9 (0.89%) iPhone
14 9 (0.89%) Smartphone
15 8 (0.79%) PKI
16 7 (0.69%) Fintech
16 7 (0.69%) Handset
16 7 (0.69%) Hybrid Cloud
Operating Systems
1 532 (52.52%) Windows
2 200 (19.74%) Windows Server
3 176 (17.37%) Linux
4 145 (14.31%) Windows Server 2012
5 125 (12.34%) Windows Server 2008
6 118 (11.65%) Windows 7
7 75 (7.40%) Unix
8 69 (6.81%) Windows 10
9 44 (4.34%) Android
10 43 (4.24%) Windows 8
10 43 (4.24%) Windows Server 2003
11 39 (3.85%) Mac OS X
12 34 (3.36%) Apple iOS
13 21 (2.07%) Solaris
14 20 (1.97%) Windows XP
15 19 (1.88%) AIX
16 15 (1.48%) Mac OS
17 11 (1.09%) HPUX
18 9 (0.89%) Red Hat Enterprise Linux
19 7 (0.69%) IRIX
Processes & Methodologies
1 166 (16.39%) ITIL
2 76 (7.50%) Service Delivery
3 54 (5.33%) Problem Management
4 43 (4.24%) Incident Management
5 35 (3.46%) Project Management
6 34 (3.36%) Open Source
7 33 (3.26%) Mentoring
8 32 (3.16%) Agile Software Development
9 30 (2.96%) Time Management
10 28 (2.76%) Business Intelligence
10 28 (2.76%) Service Management
11 26 (2.57%) Performance Tuning
11 26 (2.57%) SOA
12 25 (2.47%) Change Control
13 24 (2.37%) Trend Analysis
13 24 (2.37%) Workflow
14 23 (2.27%) CRM
14 23 (2.27%) Mathematics
15 22 (2.17%) Line Management
16 21 (2.07%) Change Management
Programming Languages
1 240 (23.69%) SQL
2 93 (9.18%) Java
3 40 (3.95%) PowerShell
4 39 (3.85%) JavaScript
5 32 (3.16%) C#
6 27 (2.67%) Python
7 19 (1.88%) PHP
7 19 (1.88%) T-SQL
8 17 (1.68%) Bash Shell
9 16 (1.58%) C++
10 14 (1.38%) C
10 14 (1.38%) VBA
11 13 (1.28%) Perl
12 12 (1.18%) VB
13 8 (0.79%) PL/SQL
13 8 (0.79%) Ruby
14 6 (0.59%) Shell Script
15 5 (0.49%) R
16 4 (0.39%) Korn
16 4 (0.39%) MATLAB
Qualifications
1 121 (11.94%) Degree
2 83 (8.19%) Microsoft Certification
3 57 (5.63%) Cisco Certification
4 51 (5.03%) CCNA
5 50 (4.94%) MCSE
6 42 (4.15%) MCP
7 25 (2.47%) ITIL Foundation Certificate
8 22 (2.17%) ITIL Certification
9 20 (1.97%) VMware Certified Professional (VCP)
10 18 (1.78%) Security Cleared
11 17 (1.68%) MCSA
12 10 (0.99%) SC Cleared
13 8 (0.79%) CompTIA Security+
13 8 (0.79%) MCITP
13 8 (0.79%) Security+ Certification
14 7 (0.69%) A+ Certification
14 7 (0.69%) Computer Science Degree
14 7 (0.69%) Network+ Certification
15 6 (0.59%) VERITAS Certified Professional (VCP)
15 6 (0.59%) VTSP
Quality Assurance & Compliance
1 90 (8.88%) SLA
2 18 (1.78%) ISO/IEC 27001
3 8 (0.79%) ISO/IEC 20000
3 8 (0.79%) QA
4 6 (0.59%) BS25999
5 5 (0.49%) ISO 9001
6 3 (0.30%) PCI DSS
7 2 (0.20%) PMO
8 1 (0.099%) Data Quality
8 1 (0.099%) GDPR
8 1 (0.099%) ISO 14001
8 1 (0.099%) ISO 22301
8 1 (0.099%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.099%) SSAE 16
System Software
1 328 (32.38%) Active Directory
2 115 (11.35%) VMware Infrastructure
3 85 (8.39%) Hyper-V
4 37 (3.65%) VMware ESXi
5 27 (2.67%) XenApp
6 23 (2.27%) vSphere
7 15 (1.48%) XenServer
8 9 (0.89%) Terminal Services
9 8 (0.79%) Microsoft App-V
10 7 (0.69%) Samba
11 5 (0.49%) Virtual Desktop
11 5 (0.49%) Virtual Machines
11 5 (0.49%) Virtual Servers
12 4 (0.39%) VMware Workstation
12 4 (0.39%) XenDesktop
13 2 (0.20%) FreeRADIUS
13 2 (0.20%) NFS
14 1 (0.099%) Citrix Presentation Server
14 1 (0.099%) Docker
14 1 (0.099%) MDaemon
Systems Management
1 57 (5.63%) Backup Exec
2 47 (4.64%) SCCM
3 16 (1.58%) Norton AntiVirus
4 11 (1.09%) Microsoft Clustering
4 11 (1.09%) SCOM
4 11 (1.09%) Tivoli Storage Manager
4 11 (1.09%) vCenter Server
5 10 (0.99%) NetBackup
5 10 (0.99%) WSUS
6 8 (0.79%) HP Data Protector
7 7 (0.69%) Microsoft Intune
7 7 (0.69%) Symantec Endpoint Protection
8 6 (0.59%) Symantec Enterprise Vault
9 5 (0.49%) OpenView
9 5 (0.49%) Puppet
9 5 (0.49%) SCVMM
10 4 (0.39%) Nagios
11 3 (0.30%) EMC NetWorker
11 3 (0.30%) McAfee ePO
11 3 (0.30%) SafeCom
Vendors
1 365 (36.03%) Microsoft
2 186 (18.36%) VMware
3 115 (11.35%) Cisco
4 95 (9.38%) Citrix
5 74 (7.31%) Oracle
6 51 (5.03%) HP
7 39 (3.85%) IBM
8 37 (3.65%) Veeam
9 33 (3.26%) NetApp
10 30 (2.96%) Symantec
11 29 (2.86%) EMC
12 28 (2.76%) Apple
13 27 (2.67%) Dell
14 25 (2.47%) BEA
14 25 (2.47%) TIBCO
15 22 (2.17%) Veritas
16 20 (1.97%) SAP
17 19 (1.88%) Remedy
18 18 (1.78%) Avaya
19 17 (1.68%) CheckPoint
Basingstoke, Hampshire
Clearwater People Solutions
Salary: £16000 - £18000 Per Annum
Posted: Yesterday
Guildford, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £19000 per annum
Posted: Yesterday
London
Ashdown IT
Salary: £20000 - £24000 per annum
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: Yesterday
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £30,000 to £35,000 per annum Superb base with excellent training
Posted: 8 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £34,000 per annum + 5% Bonus, Childcare vouchers, Free Gym, Shares
Posted: Yesterday
Manchester, Lancashire
Burns Sheehan
Salary: £25000 - £28000.00 per annum + Flexible Benefits
Posted: 2 days ago
Ross-On-Wye, Herefordshire
Evolution Recruitment Solutions
Salary: Competitive Salary - Please contact for details
Posted: 2 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000.00 - £25000.00 per annum + Pension & Benefits
Posted: 3 days ago
Camberley, Surrey
Reflex Computer Recruitment
Salary: £35000 - £42000 per annum
Posted: 3 days ago
East Riding
Greywood Associates Limited
Salary: £20000 - £30000 per annum + bens
Posted: 2 days ago
Manchester, Lancashire
Blue Octopus Recruitment LLP
Salary: Salary £20,124 plus benefits
Posted: Yesterday
Maidenhead, Berkshire
EXCELerate
Salary: Up to £25,000 per annum + Package
Posted: 2 days ago
Horsham, West Sussex
IT Connections
Salary: £35,000 to £45,000
Posted: Yesterday
Solihull, West Midlands (County)
Senitor Associates
Salary: £18000 - £25000 per annum + Great Company + Bonus
Posted: 5 days ago
London
E-synergy Solutions
Salary: £32000 - £37000 per annum + Benefits
Posted: 4 days ago
Guildford, Surrey
Cornucopia IT Resourcing
Salary: £35000 - £40000 per annum + bonus and benefits
Posted: 5 days ago
North West
Avecto Limited
Posted: 4 days ago
Buckinghamshire
Nationwide People Ltd
Salary: £28000 Per Annum Benefits and car allowance
Posted: 3 days ago
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £16000 - £19500 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £28000 per annum + Excellent Benefits
Posted: 3 days ago
Cambridge, Cambridgeshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 5 days ago
York, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 5 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 5 days ago
Warrington, Cheshire
Greywood Associates Limited
Salary: £38000 - £43000 per annum + bens
Posted: 2 days ago
Warwickshire
Senitor Associates
Salary: £23000 - £30000 per annum + Great company
Posted: 5 days ago
Bracknell, Berkshire
Reflex Computer Recruitment
Salary: £30000 - £45000 per annum
Posted: 4 days ago
Solihull, West Midlands (County)
Burns Sheehan
Salary: £30000.00 - £45000.00 per annum + Bonus
Posted: 4 days ago
Manchester, Lancashire
Senitor Associates
Salary: £22000 per annum + Training
Posted: 3 days ago