The median annual salary for a Technical Support was £27,500 in advertised job vacancies in England during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Technical Support
UK / England
Rank 408 349 322
Rank change year-on-year -59 -27  
Permanent jobs requiring a Technical Support 502 873 975
As % of all permanent IT jobs advertised in England 0.64% 0.91% 0.99%
As % of the Job Titles category 0.66% 0.94% 1.02%
Number of salaries quoted 427 801 834
Median salary £27,500 £32,500 £32,500
Median salary % change year-on-year -15.38% -  
90% offered a salary of more than £19,675 £21,500 £20,475
10% offered a salary of more than £45,000 £50,000 £50,000
UK excluding London median salary £27,000 £29,000 £30,000
% change year-on-year -6.89% -3.33%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 75739 92695 95199
As % of all permanent IT job vacancies advertised in England 96.28% 96.42% 96.67%
Number of salaries quoted 63358 78403 78502
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year +3.33% -  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Technical Support in the job title.

Job vacancy trend for Technical Support in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in England.

Salary trend for Technical Support in England

Technical Support
Salary Histogram in England

The salary distribution of IT jobs citing Technical Support in England over the 3 months to 23 March 2017.

Salary histogram for Technical Support in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -30 167 £31,000 -18.42% 21
South East -29 157 £31,000 -4.61% 19
East of England +23 57 £25,000 -28.57% 3
Yorkshire +10 37 £21,000 -16.00% 7
West Midlands +30 25 £32,000 +28.00% 2
South West +2 23 £27,500 -5.17% 6
East Midlands 0 19 £27,000 -32.50% 4
North West -62 11 £24,000 -12.72% 12
North East -1 4 £21,500 -6.52% 1
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support in the job title.

1 528 (49.48%) Windows
2 396 (37.11%) Microsoft
3 327 (30.65%) Active Directory
4 256 (23.99%) SQL
5 243 (22.77%) Windows Server
6 219 (20.52%) VMware
7 193 (18.09%) MS Excel
8 181 (16.96%) Linux
9 157 (14.71%) ITIL
9 157 (14.71%) Finance
10 155 (14.53%) SQL Server
11 153 (14.34%) MS Exchange
12 144 (13.50%) Degree
13 138 (12.93%) Windows Server 2012
14 126 (11.81%) Windows Server 2008
15 122 (11.43%) Firewall
16 121 (11.34%) Cisco
17 118 (11.06%) VMware Infrastructure
18 111 (10.40%) MS Office
19 109 (10.22%) SLA
20 107 (10.03%) DNS
20 107 (10.03%) Microsoft Certification
20 107 (10.03%) Windows 7
21 94 (8.81%) TCP/IP
22 92 (8.62%) Office 365
23 90 (8.43%) Telecoms
24 88 (8.25%) Cisco Certification
25 85 (7.97%) Unix
26 83 (7.78%) LAN
27 82 (7.69%) Citrix

Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 153 (14.34%) MS Exchange
2 63 (5.90%) Exchange Server 2010
2 63 (5.90%) Exchange Server 2013
3 61 (5.72%) IIS
4 38 (3.56%) Tomcat
5 36 (3.37%) WebSphere
6 27 (2.53%) Apache
7 25 (2.34%) SharePoint
7 25 (2.34%) Skype for Business
8 24 (2.25%) JBoss
9 21 (1.97%) Exchange Server 2007
10 19 (1.78%) WebLogic
11 14 (1.31%) Blackberry Enterprise Server
11 14 (1.31%) Oracle SOA Suite
12 11 (1.03%) CMS
12 11 (1.03%) IBM Notes
13 6 (0.56%) Alfresco
13 6 (0.56%) Joomla!
13 6 (0.56%) SharePoint 2013
14 5 (0.47%) Exchange Server 2003
Applications
1 193 (18.09%) MS Excel
2 111 (10.40%) MS Office
3 26 (2.44%) MS PowerPoint
4 17 (1.59%) MS Visio
5 7 (0.66%) Mozilla Thunderbird
6 2 (0.19%) AutoCAD
7 1 (0.094%) Pro/ENGINEER
7 1 (0.094%) PTC Creo
7 1 (0.094%) Vectorworks
Business Applications
1 19 (1.78%) RiskWrite
2 9 (0.84%) Dynamics NAV
3 6 (0.56%) Unit4 Business World
4 5 (0.47%) Northgate Housing
4 5 (0.47%) SAP Oil and Gas
5 4 (0.37%) Loan IQ
6 3 (0.28%) Dynamics AX
7 2 (0.19%) Dynamics CRM
7 2 (0.19%) Oracle EBS R12
7 2 (0.19%) Oracle Payables
7 2 (0.19%) Oracle Receivables
7 2 (0.19%) Postilion
7 2 (0.19%) Temenos T24
8 1 (0.094%) NetSuite
8 1 (0.094%) Oracle Applications
8 1 (0.094%) Oracle ERP
8 1 (0.094%) Oracle General Ledger
8 1 (0.094%) Payment Gateway
8 1 (0.094%) ResourceLink
8 1 (0.094%) thinkFolio
Cloud Services
1 92 (8.62%) Office 365
2 61 (5.72%) SaaS
3 17 (1.59%) Microsoft Azure
4 10 (0.94%) Amazon AWS
5 8 (0.75%) GitHub
6 6 (0.56%) Cloud Computing
6 6 (0.56%) Mimecast
7 3 (0.28%) G Suite
8 2 (0.19%) Adobe Creative Cloud
9 1 (0.094%) Boomi
9 1 (0.094%) OneDrive
Communications & Networking
1 122 (11.43%) Firewall
2 107 (10.03%) DNS
3 94 (8.81%) TCP/IP
4 83 (7.78%) LAN
5 76 (7.12%) WAN
6 61 (5.72%) SAN
7 59 (5.53%) DHCP
8 58 (5.44%) Internet
9 49 (4.59%) HTTP
10 43 (4.03%) VoIP
11 34 (3.19%) SMTP
12 31 (2.91%) VPN
13 29 (2.72%) Wi-Fi
14 28 (2.62%) FTP
14 28 (2.62%) Wireless
15 24 (2.25%) LDAP
16 21 (1.97%) Network Security
17 18 (1.69%) SSL
18 17 (1.59%) NAS
19 16 (1.50%) VLAN
Database & Business Intelligence
1 155 (14.53%) SQL Server
2 23 (2.16%) MySQL
3 20 (1.87%) SQL Server 2008
4 18 (1.69%) Relational Database
5 13 (1.22%) Oracle Database
5 13 (1.22%) SQL Server 2012
6 9 (0.84%) MS Access
7 8 (0.75%) DB2
8 7 (0.66%) SQL Server 2014
9 6 (0.56%) MongoDB
10 5 (0.47%) Hadoop
10 5 (0.47%) SQL Server 2005
10 5 (0.47%) SQL Server Reporting Services
11 4 (0.37%) Big Data
11 4 (0.37%) BusinessObjects
11 4 (0.37%) Data Warehouse
11 4 (0.37%) Oracle Reports
12 3 (0.28%) Crystal Reports
12 3 (0.28%) Informix
12 3 (0.28%) SQL Server 2000
Development Applications
1 36 (3.37%) Eclipse
2 23 (2.16%) JIRA
3 20 (1.87%) Maven
4 19 (1.78%) VersionOne
5 16 (1.50%) NetBeans
6 14 (1.31%) IntelliJ
7 9 (0.84%) Firebug
7 9 (0.84%) Jenkins
8 8 (0.75%) Oracle Forms
8 8 (0.75%) PROIV
9 7 (0.66%) MSI
10 6 (0.56%) Subversion
11 4 (0.37%) Git (software)
11 4 (0.37%) Visual Studio
12 2 (0.19%) Android Studio
13 1 (0.094%) Ant
13 1 (0.094%) GitLab
13 1 (0.094%) Team Foundation Server
General
1 157 (14.71%) Finance
2 90 (8.43%) Telecoms
3 47 (4.40%) Manufacturing
4 41 (3.84%) French Language
5 35 (3.28%) Banking
6 28 (2.62%) Retail
7 23 (2.16%) German Language
8 22 (2.06%) Spanish Language
9 17 (1.59%) Marketing
10 15 (1.41%) Law
11 13 (1.22%) Italian Language
12 10 (0.94%) Portuguese Language
13 9 (0.84%) Advertising
13 9 (0.84%) Back Office
13 9 (0.84%) Dutch Language
13 9 (0.84%) Electronics
14 8 (0.75%) Legal
15 5 (0.47%) Games
16 4 (0.37%) Mandarin Language
16 4 (0.37%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 45 (4.22%) HTML
2 44 (4.12%) Web Services
3 43 (4.03%) XML
4 30 (2.81%) .NET
5 28 (2.62%) CSS
6 22 (2.06%) Spring
7 21 (1.97%) SOAP
8 16 (1.50%) REST
9 14 (1.31%) Java EE
9 14 (1.31%) Java SE
9 14 (1.31%) JMS
10 9 (0.84%) ASP.NET
10 9 (0.84%) RESTful
11 8 (0.75%) JSON
11 8 (0.75%) Middleware
11 8 (0.75%) Regular Expression
12 7 (0.66%) AngularJS
12 7 (0.66%) JSP
13 6 (0.56%) Backbone.js
13 6 (0.56%) Ember.js
Miscellaneous
1 74 (6.94%) Analytical Skills
2 68 (6.37%) Computer Science
3 45 (4.22%) Enterprise Software
4 32 (3.00%) Data Centre
4 32 (3.00%) Management Information System
5 31 (2.91%) Clustering
6 22 (2.06%) iSeries
7 21 (1.97%) Blackberry
8 17 (1.59%) Driving Licence
9 16 (1.50%) iPad
10 15 (1.41%) Linux Command Line
11 12 (1.12%) Replication
12 11 (1.03%) Fintech
12 11 (1.03%) PKI
13 10 (0.94%) iPhone
14 9 (0.84%) Digital Media
15 8 (0.75%) Handset
16 7 (0.66%) Video Conferencing
17 6 (0.56%) Enterprise Storage
17 6 (0.56%) Smartphone
Operating Systems
1 528 (49.48%) Windows
2 243 (22.77%) Windows Server
3 181 (16.96%) Linux
4 138 (12.93%) Windows Server 2012
5 126 (11.81%) Windows Server 2008
6 107 (10.03%) Windows 7
7 85 (7.97%) Unix
8 46 (4.31%) Windows 10
9 42 (3.94%) Windows Server 2003
10 38 (3.56%) Windows 8
11 36 (3.37%) Android
12 31 (2.91%) Apple iOS
13 25 (2.34%) Mac OS X
14 23 (2.16%) AIX
15 22 (2.06%) Solaris
16 21 (1.97%) Mac OS
17 20 (1.87%) Windows XP
18 12 (1.12%) HPUX
19 10 (0.94%) Windows NT
20 9 (0.84%) Red Hat Enterprise Linux
Processes & Methodologies
1 157 (14.71%) ITIL
2 63 (5.90%) Service Delivery
3 46 (4.31%) Problem Management
4 45 (4.22%) Incident Management
5 44 (4.12%) Service Management
6 38 (3.56%) Mentoring
7 32 (3.00%) CRM
8 29 (2.72%) Data Protection
9 28 (2.62%) Change Control
10 27 (2.53%) Open Source
11 26 (2.44%) Project Management
12 25 (2.34%) Change Management
12 25 (2.34%) Trend Analysis
13 24 (2.25%) B2B
13 24 (2.25%) Cybersecurity
14 23 (2.16%) High Availability
15 21 (1.97%) Disaster Recovery
16 20 (1.87%) Performance Tuning
17 19 (1.78%) Time Management
18 18 (1.69%) Mathematics
Programming Languages
1 256 (23.99%) SQL
2 61 (5.72%) Java
3 39 (3.66%) JavaScript
4 32 (3.00%) C#
4 32 (3.00%) Python
5 27 (2.53%) PowerShell
6 23 (2.16%) PHP
7 17 (1.59%) Bash Shell
7 17 (1.59%) Perl
8 14 (1.31%) T-SQL
9 13 (1.22%) Ruby
9 13 (1.22%) VB
10 10 (0.94%) C++
11 8 (0.75%) C
12 7 (0.66%) VBA
13 6 (0.56%) Delphi
13 6 (0.56%) Pascal
13 6 (0.56%) Shell Script
14 5 (0.47%) PL/SQL
15 3 (0.28%) X++
Qualifications
1 144 (13.50%) Degree
2 107 (10.03%) Microsoft Certification
3 88 (8.25%) Cisco Certification
4 69 (6.47%) CCNA
5 64 (6.00%) MCSE
6 38 (3.56%) MCP
7 27 (2.53%) VMware Certified Professional (VCP)
8 23 (2.16%) Security Cleared
9 21 (1.97%) ITIL Foundation Certificate
10 18 (1.69%) CompTIA Security+
10 18 (1.69%) Security+ Certification
11 17 (1.59%) MCSA
12 16 (1.50%) CISSP
13 15 (1.41%) CCNP
13 15 (1.41%) SC Cleared
14 11 (1.03%) MCITP
14 11 (1.03%) Network+ Certification
15 9 (0.84%) CEH
16 8 (0.75%) ITIL Certification
17 6 (0.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 109 (10.22%) SLA
2 12 (1.12%) QA
3 11 (1.03%) ISO/IEC 27001
4 6 (0.56%) Sarbanes-Oxley
5 4 (0.37%) ISO 9001
6 3 (0.28%) Basel II
6 3 (0.28%) Basel III
6 3 (0.28%) DICOM
6 3 (0.28%) HL7
7 2 (0.19%) BS25999
7 2 (0.19%) PMO
8 1 (0.094%) Data Quality
8 1 (0.094%) ISO/IEC 20000
8 1 (0.094%) PCI DSS
System Software
1 327 (30.65%) Active Directory
2 118 (11.06%) VMware Infrastructure
3 80 (7.50%) Hyper-V
4 32 (3.00%) vSphere
5 28 (2.62%) VMware ESXi
5 28 (2.62%) XenApp
6 13 (1.22%) Virtual Machines
6 13 (1.22%) XenServer
7 12 (1.12%) IMail Server
8 11 (1.03%) Virtual Desktop
9 8 (0.75%) Samba
10 7 (0.66%) VMware ESX
10 7 (0.66%) XenDesktop
11 6 (0.56%) Terminal Services
12 2 (0.19%) Microsoft App-V
12 2 (0.19%) NFS
13 1 (0.094%) Citrix Presentation Server
13 1 (0.094%) MDaemon
13 1 (0.094%) NDS
13 1 (0.094%) VMware Workstation
Systems Management
1 35 (3.28%) Backup Exec
2 28 (2.62%) SCCM
3 14 (1.31%) Nagios
4 12 (1.12%) NetBackup
4 12 (1.12%) Norton AntiVirus
5 10 (0.94%) OpenView
6 8 (0.75%) HP Data Protector
7 7 (0.66%) Microsoft Clustering
7 7 (0.66%) Symantec Endpoint Protection
8 6 (0.56%) EMC NetWorker
8 6 (0.56%) SCVMM
8 6 (0.56%) Tivoli Storage Manager
9 5 (0.47%) Cisco CUCM
9 5 (0.47%) McAfee ePO
9 5 (0.47%) WSUS
10 4 (0.37%) Ansible
10 4 (0.37%) Puppet
10 4 (0.37%) Symantec Enterprise Vault
10 4 (0.37%) Tivoli
11 3 (0.28%) Tivoli Identity Manager
Vendors
1 396 (37.11%) Microsoft
2 219 (20.52%) VMware
3 121 (11.34%) Cisco
4 82 (7.69%) Citrix
5 64 (6.00%) Oracle
6 55 (5.15%) HP
7 36 (3.37%) Veeam
8 32 (3.00%) IBM
9 31 (2.91%) NetApp
10 29 (2.72%) Apple
10 29 (2.72%) Sophos
10 29 (2.72%) Symantec
11 28 (2.62%) EMC
12 25 (2.34%) Dell
13 24 (2.25%) Veritas
14 21 (1.97%) Juniper
15 16 (1.50%) arcserve
16 15 (1.41%) CheckPoint
17 14 (1.31%) BEA
17 14 (1.31%) Red Hat
Reading, Berkshire
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Millshill Recruitment Ltd
Salary: £42000 per annum + bens
Posted: 22 hours ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: Yesterday
Reading, Berkshire
Genesis Associates (UK) Limited
Salary: £28000 - £32000 per annum + Benefits
Posted: 19 hours ago
Bristol, Avon
Xist4 IT Recruitment
Salary: Competitive
Posted: 3 days ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: 2 days ago
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 10 hours ago
Crewe, Cheshire
Digitech Resourcing Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 18 hours ago
Staines, Middlesex
Ashdown IT
Salary: £30000 - £32000 per annum
Posted: 2 days ago
York, North Yorkshire
The Bridge Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
City, London
Client Server
Salary: £40k to £60k + bonus + benefits
Posted: Yesterday
Kettering, Northamptonshire
Applause IT Innovation
Salary: £35000 - £40000 per annum + Benefits + Extra Earning Potential
Posted: 2 days ago
Cambridge, Cambridgeshire
Computer People
Salary: Benefits
Posted: Yesterday
Thame, Oxfordshire
IT Talent Solutions
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Recruitment Genius Ltd
Salary: £26000 - £30000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £50000 - £80000 per annum
Posted: 5 days ago
Slough, Berkshire
Polycom
Salary: Competitive
Posted: Yesterday
North London
TEKsystems
Salary: £25000 - £35000 per annum + Additional Benefits
Posted: 5 days ago
York, North Yorkshire
The Bridge Ltd
Salary: Up to £35,000 per annum Plus benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
EMBS Ltd
Salary: £Neg p/a plus benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 1 hour ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 3 days ago
Leamington Spa, Warwickshire
ninesharp
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 6 days ago
Reigate, Surrey
Martin & Conley
Salary: £40000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Recruitment Genius Ltd
Salary: £26000 - £30000 per annum
Posted: 5 days ago
Manchester, Lancashire
Jagger Talent
Salary: From £30,000 to £35,000 per annum upto 35K + Benefits
Posted: 5 days ago
Guildford, Surrey
Applause IT Innovation
Salary: £25000 - £300000 per annum
Posted: 5 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 6 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 4 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 4 days ago