The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
UK / England
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 145 109 102
Rank change year-on-year -36 -7  
Permanent jobs citing SLA 2014 2563 3046
As % of all permanent IT jobs advertised in England 2.40% 2.81% 2.93%
As % of the Quality Assurance & Compliance category 19.94% 21.50% 22.95%
Number of salaries quoted 1554 1970 2354
Median salary £37,500 £37,500 £35,500
Median salary % change year-on-year - +5.63%  
90% offered a salary of more than £22,400 £22,500 £22,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £36,250 £34,500 £34,000
% change year-on-year +5.07% +1.47%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
England
Permanent job vacancies with a requirement for quality assurance and compliance skills 10101 11921 13270
As % of all permanent IT job vacancies advertised in England 12.01% 13.08% 12.77%
Number of salaries quoted 7683 9605 10539
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in England.

Salary trend for SLA in England

SLA
Salary Histogram in England

The salary distribution of IT jobs citing SLA in England over the 3 months to 26 June 2017.

Salary histogram for SLA in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -23 646 £45,000 -5.26% 65
South East -17 469 £37,500 +10.29% 53
East of England -3 220 £41,000 +9.33% 19
North West -1 207 £27,500 -21.42% 32
West Midlands -27 155 £37,500 - 14
Yorkshire -56 117 £28,750 -8.73% 25
South West -44 115 £35,000 +9.37% 7
East Midlands -50 49 £30,000 -20.52% 11
North East +14 30 £43,750 +20.48% 3
Midlands - 5 £100,000 - 25
SLA
UK

For the 6 months to 26 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for SLA.

1 1682 (42.98%) ITIL
2 1521 (38.87%) Windows
3 1168 (29.85%) Microsoft
4 893 (22.82%) Active Directory
5 687 (17.56%) Finance
6 646 (16.51%) Cisco
7 644 (16.46%) Service Delivery
8 625 (15.97%) Microsoft Office
9 615 (15.72%) Windows Server
10 608 (15.54%) VMware
11 545 (13.93%) SQL
12 522 (13.34%) Service Management
13 474 (12.11%) Firewall
14 472 (12.06%) Citrix
15 448 (11.45%) Linux
16 408 (10.43%) Windows 7
17 400 (10.22%) Incident Management
18 393 (10.04%) SQL Server
19 368 (9.40%) MS Exchange
20 342 (8.74%) Problem Management
21 338 (8.64%) VMware Infrastructure
22 335 (8.56%) Analytical Skills
23 313 (8.00%) Project Management
23 313 (8.00%) WAN
24 307 (7.85%) LAN
24 307 (7.85%) Cisco Certification
25 305 (7.79%) Degree
26 304 (7.77%) Windows Server 2012
27 295 (7.54%) VPN
28 293 (7.49%) Microsoft Certification

SLA
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 368 (9.40%) MS Exchange
2 128 (3.27%) Exchange Server 2010
2 128 (3.27%) SharePoint
3 110 (2.81%) IIS
4 86 (2.20%) Exchange Server 2013
4 86 (2.20%) Tomcat
5 69 (1.76%) Skype for Business
6 68 (1.74%) WebLogic
7 67 (1.71%) Exchange Server 2007
8 61 (1.56%) Exchange Server 2003
9 52 (1.33%) JBoss
10 49 (1.25%) Apache
11 46 (1.18%) Blackberry Enterprise Server
12 45 (1.15%) CMS
13 35 (0.89%) Oracle SOA Suite
14 30 (0.77%) IBM Notes
14 30 (0.77%) WebSphere
15 25 (0.64%) Documentum
16 20 (0.51%) SAS
16 20 (0.51%) SharePoint 2013
Applications
1 625 (15.97%) Microsoft Office
2 256 (6.54%) Microsoft Excel
3 154 (3.94%) Microsoft PowerPoint
4 62 (1.58%) MS Visio
5 31 (0.79%) Microsoft Project
6 18 (0.46%) Spreadsheet
7 5 (0.13%) Niku Workbench
8 4 (0.10%) Acrobat
8 4 (0.10%) Final Cut Pro
8 4 (0.10%) Photoshop
8 4 (0.10%) QuarkXPress
9 3 (0.077%) Adobe Premiere
9 3 (0.077%) Inkscape
10 1 (0.026%) Adobe Creative Suite
10 1 (0.026%) Adobe Illustrator
10 1 (0.026%) AutoCAD
10 1 (0.026%) InfoPath
10 1 (0.026%) SOLIDWORKS
Business Applications
1 33 (0.84%) Dynamics CRM
2 30 (0.77%) SAP MM
3 25 (0.64%) SAP CO
3 25 (0.64%) SAP FI
3 25 (0.64%) SAP FI/CO
4 16 (0.41%) SAP Oil and Gas
4 16 (0.41%) SAP PP
5 15 (0.38%) SAP MII
5 15 (0.38%) SAP PP-PI
6 14 (0.36%) Remedy ITSM
7 11 (0.28%) Dynamics NAV
8 10 (0.26%) Oracle EBS
8 10 (0.26%) Oracle Payables
8 10 (0.26%) Oracle Receivables
9 9 (0.23%) Magento
9 9 (0.23%) Northgate Housing
9 9 (0.23%) Oracle General Ledger
10 8 (0.20%) Oracle Assets
11 7 (0.18%) Oracle E-Business Tax
11 7 (0.18%) Oracle Subledger Accounting
Cloud Services
1 265 (6.77%) Office 365
2 161 (4.11%) Microsoft Azure
3 97 (2.48%) Amazon AWS
4 89 (2.27%) SaaS
5 52 (1.33%) IaaS
6 29 (0.74%) PaaS
7 27 (0.69%) Cloud Computing
8 24 (0.61%) G Suite
9 23 (0.59%) Mimecast
10 16 (0.41%) GitHub
10 16 (0.41%) Google Cloud Platform
11 8 (0.20%) Dynamics 365
12 7 (0.18%) Force.com
13 5 (0.13%) Amazon EC2
13 5 (0.13%) Amazon ELB
13 5 (0.13%) Azure Active Directory
13 5 (0.13%) Virtual Private Cloud
13 5 (0.13%) Yammer
14 4 (0.10%) Amazon CloudWatch
14 4 (0.10%) AWS CloudFormation
Communications & Networking
1 474 (12.11%) Firewall
2 313 (8.00%) WAN
3 307 (7.85%) LAN
4 295 (7.54%) VPN
5 272 (6.95%) TCP/IP
6 251 (6.41%) DNS
7 238 (6.08%) SAN
8 186 (4.75%) DHCP
9 157 (4.01%) Internet
10 132 (3.37%) Wireless
11 116 (2.96%) VoIP
12 91 (2.33%) Wi-Fi
13 90 (2.30%) Network Security
14 71 (1.81%) BGP
15 70 (1.79%) VLAN
16 67 (1.71%) MPLS
16 67 (1.71%) Unified Communications
17 66 (1.69%) NAS
17 66 (1.69%) OSPF
18 62 (1.58%) Cisco ASA
Database & Business Intelligence
1 393 (10.04%) SQL Server
2 86 (2.20%) MySQL
3 84 (2.15%) SQL Server 2008
4 61 (1.56%) SQL Server Reporting Services
5 55 (1.41%) SQL Server Integration Services
6 54 (1.38%) SQL Server 2005
7 47 (1.20%) Oracle Database
8 39 (1.00%) SQL Server 2012
9 37 (0.95%) Oracle Reports
10 32 (0.82%) Data Warehouse
11 27 (0.69%) SQL Server Analysis Services
12 26 (0.66%) Big Data
13 20 (0.51%) Relational Database
14 18 (0.46%) SQL Server 2014
15 16 (0.41%) Power BI
16 15 (0.38%) BusinessObjects
16 15 (0.38%) Oracle Database 12c
17 14 (0.36%) GIS
18 13 (0.33%) QlikView
19 12 (0.31%) Oracle Database 11g
Development Applications
1 52 (1.33%) JIRA
2 40 (1.02%) Jenkins
3 35 (0.89%) Selenium
4 29 (0.74%) Git (software)
5 16 (0.41%) Subversion
5 16 (0.41%) Visual Studio
6 15 (0.38%) Maven
6 15 (0.38%) Team Foundation Server
7 13 (0.33%) PROIV
7 13 (0.33%) SQL Server Management Studio (SSMS)
8 9 (0.23%) PeopleTools
8 9 (0.23%) VSS/SourceSafe
9 7 (0.18%) LSMW
10 6 (0.15%) Atlassian Bamboo
10 6 (0.15%) MSI
11 5 (0.13%) Cucumber
11 5 (0.13%) WebDriver
12 4 (0.10%) gulp
12 4 (0.10%) Oracle APEX
12 4 (0.10%) TeamCity
General
1 687 (17.56%) Finance
2 224 (5.72%) Telecoms
3 168 (4.29%) Legal
4 137 (3.50%) Retail
5 119 (3.04%) Banking
6 95 (2.43%) Back Office
7 70 (1.79%) Manufacturing
8 69 (1.76%) Billing
9 63 (1.61%) German Language
10 62 (1.58%) French Language
11 56 (1.43%) Marketing
12 48 (1.23%) Law
13 34 (0.87%) Digital Economy
14 30 (0.77%) Advertising
15 29 (0.74%) Publishing
16 23 (0.59%) Military
17 22 (0.56%) Electronics
18 19 (0.49%) Investment Banking
19 18 (0.46%) Front Office
20 17 (0.43%) Local Government
Job Titles
1 999 (25.53%) Analyst
2 450 (11.50%) Service Manager
3 415 (10.61%) Support Analyst
4 388 (9.92%) Service Analyst
5 355 (9.07%) Support Engineer
6 307 (7.85%) Service Desk Analyst
7 236 (6.03%) Applications Support
8 217 (5.55%) IT Manager
9 206 (5.26%) IT Support
10 195 (4.98%) 2nd Line Support
11 188 (4.80%) Network Engineer
12 184 (4.70%) 1st Line Support
12 184 (4.70%) Team Leader
13 172 (4.40%) Delivery Manager
14 158 (4.04%) Services Delivery Manager
15 141 (3.60%) Applications Support Analyst
16 127 (3.25%) Infrastructure Engineer
16 127 (3.25%) IT Analyst
17 126 (3.22%) 3rd Line Engineer
18 110 (2.81%) IT Services Manager
Libraries, Frameworks & Software Standards
1 105 (2.68%) .NET
2 90 (2.30%) Web Services
3 72 (1.84%) Middleware
4 66 (1.69%) SOAP
5 61 (1.56%) XML
6 58 (1.48%) REST
7 57 (1.46%) HTML
8 54 (1.38%) CSS
9 52 (1.33%) J2EE
10 38 (0.97%) AngularJS
11 32 (0.82%) ASP.NET
12 21 (0.54%) HTML5
13 20 (0.51%) Software Packaging
14 19 (0.49%) jQuery
14 19 (0.49%) LAMP
15 17 (0.43%) Oracle Fusion
16 16 (0.41%) Flash
17 15 (0.38%) 802.1X
17 15 (0.38%) ASP.NET MVC
17 15 (0.38%) SAPUI5
Miscellaneous
1 335 (8.56%) Analytical Skills
2 286 (7.31%) Data Centre
3 208 (5.32%) Management Information System
4 113 (2.89%) Computer Science
5 77 (1.97%) Blackberry
5 77 (1.97%) Client/Server
6 61 (1.56%) Clustering
7 60 (1.53%) Virtual Team
8 56 (1.43%) Driving Licence
9 54 (1.38%) Replication
10 44 (1.12%) Enterprise Software
11 43 (1.10%) CMDB
11 43 (1.10%) Video Conferencing
12 40 (1.02%) iPad
13 29 (0.74%) User Experience
14 28 (0.72%) Private Cloud
15 27 (0.69%) Hybrid Cloud
16 24 (0.61%) Greenfield Project
17 23 (0.59%) Security Operations Centre
18 22 (0.56%) Smartphone
Operating Systems
1 1521 (38.87%) Windows
2 615 (15.72%) Windows Server
3 448 (11.45%) Linux
4 408 (10.43%) Windows 7
5 304 (7.77%) Windows Server 2012
6 265 (6.77%) Unix
7 263 (6.72%) Windows Server 2008
8 175 (4.47%) Windows Server 2003
9 165 (4.22%) Windows 8
10 137 (3.50%) Windows 10
11 101 (2.58%) Windows XP
12 61 (1.56%) Solaris
13 55 (1.41%) Mac OS
14 51 (1.30%) Red Hat Enterprise Linux
15 42 (1.07%) Android
16 39 (1.00%) Apple iOS
17 35 (0.89%) AIX
18 24 (0.61%) Windows Vista
19 23 (0.59%) CentOS
19 23 (0.59%) Mac OS X
Processes & Methodologies
1 1682 (42.98%) ITIL
2 644 (16.46%) Service Delivery
3 522 (13.34%) Service Management
4 400 (10.22%) Incident Management
5 342 (8.74%) Problem Management
6 313 (8.00%) Project Management
7 293 (7.49%) Change Management
8 239 (6.11%) Agile Software Development
9 230 (5.88%) Continuous Improvement
10 218 (5.57%) ITSM
11 209 (5.34%) Disaster Recovery
12 202 (5.16%) Root Cause Analysis
13 201 (5.14%) Stakeholder Management
14 193 (4.93%) Mentoring
15 177 (4.52%) ITIL V3
16 171 (4.37%) CRM
17 151 (3.86%) Performance Management
18 142 (3.63%) Line Management
19 137 (3.50%) Process Improvement
20 134 (3.42%) IT Strategy
Programming Languages
1 545 (13.93%) SQL
2 165 (4.22%) Java
3 92 (2.35%) C#
4 91 (2.33%) PowerShell
5 77 (1.97%) JavaScript
6 64 (1.64%) C
7 62 (1.58%) Shell Script
8 53 (1.35%) Python
8 53 (1.35%) T-SQL
9 46 (1.18%) Perl
10 32 (0.82%) Bash Shell
11 31 (0.79%) PL/SQL
12 27 (0.69%) VB
13 25 (0.64%) PHP
14 21 (0.54%) VBA
15 15 (0.38%) ABAP
16 14 (0.36%) VBScript
17 13 (0.33%) C++
18 11 (0.28%) VB.NET
19 9 (0.23%) SQR
Qualifications
1 307 (7.85%) Cisco Certification
2 305 (7.79%) Degree
3 293 (7.49%) Microsoft Certification
4 274 (7.00%) ITIL Certification
5 256 (6.54%) Security Cleared
6 198 (5.06%) CCNA
7 157 (4.01%) MCP
8 153 (3.91%) MCSE
9 141 (3.60%) CCNP
10 123 (3.14%) SC Cleared
11 94 (2.40%) MCSA
12 74 (1.89%) VMware Certified Professional (VCP)
13 68 (1.74%) Computer Science Degree
14 61 (1.56%) ITIL Foundation Certificate
15 59 (1.51%) DV Cleared
16 38 (0.97%) BC Cleared
17 31 (0.79%) A+ Certification
17 31 (0.79%) CCIE
17 31 (0.79%) MCITP
18 29 (0.74%) ISEB
Quality Assurance & Compliance
1 101 (2.58%) QA
2 74 (1.89%) ISO/IEC 27001
3 33 (0.84%) PCI DSS
4 31 (0.79%) Data Quality
5 27 (0.69%) Disclosure Scotland
6 23 (0.59%) ISO 9001
7 22 (0.56%) ISO/IEC 20000
8 18 (0.46%) Sarbanes-Oxley
9 7 (0.18%) GDPR
10 6 (0.15%) PMO
10 6 (0.15%) Solvency II
11 5 (0.13%) HMG Security Policy Framework
12 4 (0.10%) ISO 14001
12 4 (0.10%) ISO 22301
13 3 (0.077%) ISO/IEC 27005
14 2 (0.051%) Cyber Essentials
14 2 (0.051%) Cyber Essentials PLUS
14 2 (0.051%) ISO 14000
15 1 (0.026%) BS25999
15 1 (0.026%) BS7666
System Software
1 893 (22.82%) Active Directory
2 338 (8.64%) VMware Infrastructure
3 184 (4.70%) Hyper-V
4 97 (2.48%) vSphere
5 95 (2.43%) XenApp
6 58 (1.48%) VMware ESXi
7 32 (0.82%) XenDesktop
8 25 (0.64%) Xen
9 23 (0.59%) Terminal Server
10 21 (0.54%) KVM
10 21 (0.54%) ProxySG
11 20 (0.51%) Terminal Services
12 18 (0.46%) Oracle RAC
12 18 (0.46%) Virtual Machines
13 17 (0.43%) vCloud
14 16 (0.41%) Docker
15 14 (0.36%) NFS
15 14 (0.36%) VMware Server
16 12 (0.31%) Veritas Cluster Server
17 10 (0.26%) Microsoft App-V
Systems Management
1 176 (4.50%) SCCM
2 65 (1.66%) Puppet
3 57 (1.46%) SCOM
4 38 (0.97%) NetBackup
5 35 (0.89%) Norton AntiVirus
6 31 (0.79%) Nagios
7 24 (0.61%) Backup Exec
7 24 (0.61%) Opscode Chef
8 23 (0.59%) Opsview
9 20 (0.51%) AirWatch
9 20 (0.51%) Cisco UCCX
10 19 (0.49%) vCenter Server
11 18 (0.46%) ZABBIX
12 15 (0.38%) Cisco Prime
12 15 (0.38%) Microsoft Data Protection Manager
13 14 (0.36%) Tivoli Storage Manager
14 12 (0.31%) Oracle RMAN
14 12 (0.31%) WSUS
15 11 (0.28%) Ansible
15 11 (0.28%) Cisco CUCM
Vendors
1 1168 (29.85%) Microsoft
2 646 (16.51%) Cisco
3 608 (15.54%) VMware
4 472 (12.06%) Citrix
5 254 (6.49%) Oracle
6 180 (4.60%) Juniper
7 175 (4.47%) HP
8 133 (3.40%) SAP
9 124 (3.17%) CheckPoint
10 106 (2.71%) NetApp
11 97 (2.48%) Palo Alto
11 97 (2.48%) Remedy
12 94 (2.40%) F5
13 90 (2.30%) Google
14 87 (2.22%) Apple
15 73 (1.87%) Symantec
16 72 (1.84%) Red Hat
17 71 (1.81%) SolarWinds
18 65 (1.66%) Blue Coat
19 64 (1.64%) Dell
Manchester, Lancashire
Mortimer Spinks
Salary: £22000 - £27000 per annum + Exellent Benefits Package
Posted: 13 hours ago
Manchester, Lancashire
Mortimer Spinks
Salary: £17000 - £25000 per annum + Excellent Benefits Package
Posted: 13 hours ago
London
ReThink Recruitment
Salary: £26000 - £28000 per annum + Benefits
Posted: 13 hours ago
Newbury, Berkshire
Stott & May
Salary: £25000 - £28000 per annum + 10% shift bonus & Excellent benefits
Posted: 19 hours ago
London
Harvey Nash plc
Salary: £27000 - £28000 per annum
Posted: 22 hours ago
Fareham, Hampshire
Networkers
Salary: £23000 - £25000 per annum
Posted: 19 hours ago
South West London
Understanding Recruitment
Salary: £20000 - £30000 per annum
Posted: Yesterday
Hertfordshire
Oscar
Salary: £30000 - £40000 per annum + benefits
Posted: 18 hours ago
East London
Exponential-e Limited
Salary: From £30,000 to £37,000 per annum
Posted: 15 hours ago
London
Aim Hire Recruitment Ltd
Salary: From £40,000 to £50,000 per annum Excellent benefits and bonuses
Posted: 19 hours ago
Peterborough, Cambridgeshire
QUANTICA
Salary: £25000 - £27000 per annum + great benefits package!
Posted: 9 hours ago
Manchester, Lancashire
Modis International
Salary: £33000 - £40000 per annum
Posted: 13 hours ago
Welwyn Garden City, Hertfordshire
Oscar
Salary: £30000 - £40000 per annum + Benefits
Posted: 19 hours ago
Hemel Hempstead, Hertfordshire
Oscar
Salary: £30000 - £40000 per annum + benefits
Posted: 18 hours ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: Yesterday
London
Reflex Computer Recruitment
Salary: £50000 - £55000 per annum + Benefits
Posted: 22 hours ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: From £18,000 to £21,000 per annum + benefits
Posted: 3 days ago
Sheffield, South Yorkshire
Send
Salary: From £40,000 to £45,000 per annum + beneifts
Posted: 14 hours ago
Fareham, Hampshire
Prospectus IT Recruitment
Salary: £25000.00 per annum
Posted: 20 hours ago
Welwyn Garden City, Hertfordshire
Oscar
Salary: £30000 - £40000 per annum + benefits
Posted: 19 hours ago
Leeds, West Yorkshire
Crimson Ltd
Salary: £50000 - £53000 per annum + Benefits
Posted: 9 hours ago
London
McGregor Boyall
Posted: 13 hours ago
Cobham, Surrey
Southern Lights Recruitment
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 3 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £20,000 to £25,000 per annum + benefits
Posted: 4 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 4 days ago
Welwyn Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £24000 - £27000 per annum + Benefits Package
Posted: 9 hours ago
London
Staffworx Ltd
Salary: good salary, bens & training
Posted: 19 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £18500 per annum
Posted: Yesterday
Cheadle, Cheshire
Cloudscope
Salary: £17k - 20k per year
Posted: 3 days ago
Wilmslow, Cheshire
Rullion
Posted: 5 days ago