The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK / England
Rank 135 101 97
Rank change year-on-year -34 -4  
Permanent jobs citing SLA 1905 2849 3099
As % of all permanent IT jobs advertised in England 2.40% 2.94% 3.07%
As % of the Quality Assurance & Compliance category 19.70% 22.29% 24.41%
Number of salaries quoted 1501 2182 2410
Median salary £37,250 £37,625 £37,500
Median salary % change year-on-year -0.99% +0.33%  
90% offered a salary of more than £21,000 £22,000 £22,250
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year -7.14% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
England
Permanent job vacancies with a requirement for quality assurance and compliance skills 9671 12781 12694
As % of all permanent IT job vacancies advertised in England 12.17% 13.18% 12.56%
Number of salaries quoted 7687 10186 9926
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £29,000 £30,000 £28,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in England

SLA
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in England.

Salary trend for SLA in England

SLA
Salary Histogram in England

The salary distribution of IT jobs citing SLA in England over the 3 months to 27 March 2017.

Salary histogram for SLA in England

SLA
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the England region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -34 596 £42,500 -15.00% 47
South East -32 439 £37,500 +7.14% 51
East of England -33 176 £41,500 +27.69% 26
North West -34 155 £27,500 -15.38% 25
South West +14 148 £30,000 - 21
West Midlands -7 135 £33,750 -3.57% 19
Yorkshire -5 129 £26,500 -24.28% 28
East Midlands +8 108 £32,500 -7.14% 7
North East -4 18 £22,500 -47.05% 9
SLA
UK

SLA
Top 30 Related IT Skills in England

For the 6 months to 27 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for SLA.

1 1831 (43.39%) ITIL
2 1607 (38.08%) Windows
3 1306 (30.95%) Microsoft
4 987 (23.39%) Active Directory
5 781 (18.51%) MS Excel
6 740 (17.54%) Service Delivery
7 702 (16.64%) Finance
8 673 (15.95%) MS Office
9 651 (15.43%) Cisco
10 649 (15.38%) Windows Server
11 609 (14.43%) Service Management
12 585 (13.86%) VMware
13 573 (13.58%) SQL
14 441 (10.45%) Incident Management
15 437 (10.36%) Firewall
16 434 (10.28%) SQL Server
16 434 (10.28%) Windows 7
17 432 (10.24%) Citrix
18 431 (10.21%) Problem Management
19 425 (10.07%) MS Exchange
20 414 (9.81%) Linux
21 378 (8.96%) Analytical Skills
22 366 (8.67%) Data Centre
23 361 (8.55%) VMware Infrastructure
24 332 (7.87%) Windows Server 2012
25 330 (7.82%) Cisco Certification
26 313 (7.42%) VPN
27 311 (7.37%) Degree
28 310 (7.35%) Security Cleared
29 306 (7.25%) Windows Server 2008

SLA
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 425 (10.07%) MS Exchange
2 165 (3.91%) SharePoint
3 136 (3.22%) Exchange Server 2010
4 120 (2.84%) IIS
5 99 (2.35%) Exchange Server 2013
6 87 (2.06%) Exchange Server 2007
7 84 (1.99%) Skype for Business
8 73 (1.73%) WebLogic
9 60 (1.42%) Tomcat
10 57 (1.35%) Exchange Server 2003
11 44 (1.04%) Apache
12 37 (0.88%) Blackberry Enterprise Server
12 37 (0.88%) CMS
13 36 (0.85%) JBoss
14 33 (0.78%) WebSphere
15 32 (0.76%) BizTalk Server
16 28 (0.66%) Oracle SOA Suite
17 19 (0.45%) IBM Notes
18 18 (0.43%) Confluence
18 18 (0.43%) SharePoint 2013
Applications
1 781 (18.51%) MS Excel
2 673 (15.95%) MS Office
3 171 (4.05%) MS PowerPoint
4 87 (2.06%) MS Visio
5 30 (0.71%) Spreadsheet
6 15 (0.36%) MS Project
7 4 (0.095%) Adobe Creative Suite
7 4 (0.095%) Final Cut Pro
7 4 (0.095%) QuarkXPress
8 2 (0.047%) InDesign
8 2 (0.047%) InfoPath
9 1 (0.024%) Maya
9 1 (0.024%) Photoshop
Business Applications
1 37 (0.88%) Dynamics CRM
2 19 (0.45%) Dynamics AX
3 17 (0.40%) Oracle EBS
4 16 (0.38%) SAP CO
4 16 (0.38%) SAP FI
4 16 (0.38%) SAP FI/CO
5 13 (0.31%) Oracle EBS R12
6 11 (0.26%) Oracle Applications
6 11 (0.26%) Retail-J
6 11 (0.26%) SAP Oil and Gas
7 10 (0.24%) assyst
8 8 (0.19%) Northgate Housing
8 8 (0.19%) Orchard Housing
8 8 (0.19%) Remedy ITSM
9 6 (0.14%) Salesforce.com CRM
10 5 (0.12%) Dynamics NAV
10 5 (0.12%) FastStats
10 5 (0.12%) Oracle Payables
10 5 (0.12%) Oracle Receivables
10 5 (0.12%) PeopleSoft HRMS
Cloud Services
1 249 (5.90%) Office 365
2 157 (3.72%) Microsoft Azure
3 132 (3.13%) Amazon AWS
4 77 (1.82%) SaaS
5 48 (1.14%) IaaS
6 40 (0.95%) PaaS
7 28 (0.66%) Cloud Computing
8 21 (0.50%) Mimecast
9 17 (0.40%) Google Cloud Platform
10 16 (0.38%) G Suite
11 9 (0.21%) GitHub
11 9 (0.21%) IBM Cloud
11 9 (0.21%) SoftLayer
12 6 (0.14%) OneDrive
13 5 (0.12%) Google Analytics
14 4 (0.095%) Amazon EC2
14 4 (0.095%) Boomi
14 4 (0.095%) Oracle CX
14 4 (0.095%) Responsys
14 4 (0.095%) Yammer
Communications & Networking
1 437 (10.36%) Firewall
2 313 (7.42%) VPN
3 283 (6.71%) WAN
4 268 (6.35%) LAN
5 260 (6.16%) DNS
6 232 (5.50%) TCP/IP
7 191 (4.53%) DHCP
7 191 (4.53%) SAN
8 176 (4.17%) Internet
9 126 (2.99%) Wireless
10 123 (2.91%) VoIP
11 117 (2.77%) Cisco ASA
12 109 (2.58%) Network Security
13 107 (2.54%) BGP
14 97 (2.30%) Wi-Fi
15 91 (2.16%) MPLS
16 87 (2.06%) OSPF
17 75 (1.78%) VLAN
18 74 (1.75%) Remote Desktop
19 67 (1.59%) Unified Communications
Database & Business Intelligence
1 434 (10.28%) SQL Server
2 116 (2.75%) SQL Server 2008
3 95 (2.25%) SQL Server Reporting Services
4 88 (2.09%) SQL Server Integration Services
5 80 (1.90%) MySQL
6 75 (1.78%) Oracle Database
7 56 (1.33%) Big Data
7 56 (1.33%) Relational Database
8 53 (1.26%) SQL Server 2005
9 50 (1.18%) SQL Server 2012
10 46 (1.09%) SQL Server Analysis Services
11 43 (1.02%) Data Warehouse
12 32 (0.76%) SQL Server 2014
13 30 (0.71%) Oracle Reports
14 29 (0.69%) Oracle Database 11g
15 28 (0.66%) Power BI
16 27 (0.64%) BusinessObjects
17 23 (0.55%) RDBMS
18 22 (0.52%) Oracle Database 12c
18 22 (0.52%) QlikView
Development Applications
1 84 (1.99%) JIRA
2 28 (0.66%) Subversion
3 21 (0.50%) PeopleTools
4 20 (0.47%) Git (software)
5 19 (0.45%) Jenkins
6 18 (0.43%) Selenium
7 17 (0.40%) Team Foundation Server
8 12 (0.28%) Visual Studio
9 10 (0.24%) PROIV
9 10 (0.24%) Talend Open Studio
10 9 (0.21%) Cucumber
11 8 (0.19%) Maven
12 7 (0.17%) Vagrant
12 7 (0.17%) WebDriver
13 6 (0.14%) git-flow
13 6 (0.14%) JUnit
14 5 (0.12%) Atlassian Bamboo
14 5 (0.12%) Gradle
14 5 (0.12%) HP UFT
14 5 (0.12%) MSI
General
1 702 (16.64%) Finance
2 280 (6.64%) Telecoms
3 148 (3.51%) Retail
4 138 (3.27%) Legal
5 127 (3.01%) Banking
6 72 (1.71%) Back Office
7 66 (1.56%) Billing
8 63 (1.49%) Law
9 61 (1.45%) Marketing
10 54 (1.28%) Manufacturing
11 47 (1.11%) Advertising
12 36 (0.85%) German Language
13 35 (0.83%) Publishing
14 34 (0.81%) Electronics
15 33 (0.78%) Financial Institution
16 32 (0.76%) French Language
17 19 (0.45%) Front Office
18 16 (0.38%) Local Government
19 15 (0.36%) Multimedia
20 13 (0.31%) Military
Job Titles
1 1040 (24.64%) Analyst
2 452 (10.71%) Service Manager
3 434 (10.28%) Support Analyst
4 403 (9.55%) Service Analyst
5 397 (9.41%) Support Engineer
6 343 (8.13%) Service Desk Analyst
7 279 (6.61%) Applications Support
8 218 (5.17%) 2nd Line Support
9 217 (5.14%) Delivery Manager
10 214 (5.07%) IT Support
11 201 (4.76%) Services Delivery Manager
12 183 (4.34%) 1st Line Support
12 183 (4.34%) IT Manager
13 176 (4.17%) Network Engineer
14 172 (4.08%) Infrastructure Engineer
15 171 (4.05%) Team Leader
16 155 (3.67%) 3rd Line Engineer
17 148 (3.51%) Applications Support Analyst
18 144 (3.41%) IT Analyst
19 134 (3.18%) Administrator
Libraries, Frameworks & Software Standards
1 126 (2.99%) .NET
2 113 (2.68%) XML
3 108 (2.56%) Web Services
4 70 (1.66%) Middleware
5 62 (1.47%) HTML
6 51 (1.21%) CSS
7 48 (1.14%) ASP.NET
8 45 (1.07%) XSLT
9 44 (1.04%) SOAP
10 40 (0.95%) J2EE
11 31 (0.73%) REST
12 29 (0.69%) Software Packaging
13 26 (0.62%) Flash
14 24 (0.57%) Oracle Fusion
14 24 (0.57%) Spring
15 23 (0.55%) LAMP
16 20 (0.47%) ASP.NET Web Forms
16 20 (0.47%) JMS
17 17 (0.40%) 802.1X
17 17 (0.40%) Hibernate
Miscellaneous
1 378 (8.96%) Analytical Skills
2 366 (8.67%) Data Centre
3 255 (6.04%) Management Information System
4 107 (2.54%) Blackberry
5 100 (2.37%) Computer Science
6 64 (1.52%) Clustering
7 62 (1.47%) Driving Licence
8 57 (1.35%) Video Conferencing
9 56 (1.33%) Client/Server
10 53 (1.26%) Virtual Team
11 50 (1.18%) iPad
12 49 (1.16%) Enterprise Software
13 45 (1.07%) Replication
14 40 (0.95%) CMDB
15 38 (0.90%) EPoS
16 35 (0.83%) Fat Client
16 35 (0.83%) Thin Client
17 33 (0.78%) Hybrid Cloud
17 33 (0.78%) User Experience
18 31 (0.73%) iPhone
Operating Systems
1 1607 (38.08%) Windows
2 649 (15.38%) Windows Server
3 434 (10.28%) Windows 7
4 414 (9.81%) Linux
5 332 (7.87%) Windows Server 2012
6 306 (7.25%) Windows Server 2008
7 244 (5.78%) Unix
8 201 (4.76%) Windows Server 2003
9 166 (3.93%) Windows 8
10 124 (2.94%) Windows XP
11 108 (2.56%) Windows 10
12 64 (1.52%) Solaris
13 60 (1.42%) Mac OS
14 47 (1.11%) AIX
15 36 (0.85%) Red Hat Enterprise Linux
16 33 (0.78%) Apple iOS
17 31 (0.73%) Android
18 27 (0.64%) Mac OS X
18 27 (0.64%) Windows Vista
19 20 (0.47%) CentOS
Processes & Methodologies
1 1831 (43.39%) ITIL
2 740 (17.54%) Service Delivery
3 609 (14.43%) Service Management
4 441 (10.45%) Incident Management
5 431 (10.21%) Problem Management
6 291 (6.90%) Project Management
7 282 (6.68%) Change Management
8 279 (6.61%) ITIL V3
9 265 (6.28%) Stakeholder Management
10 246 (5.83%) ITSM
11 229 (5.43%) Continuous Improvement
12 202 (4.79%) Agile Software Development
13 198 (4.69%) Disaster Recovery
14 197 (4.67%) Mentoring
15 187 (4.43%) Performance Management
16 186 (4.41%) Root Cause Analysis
17 181 (4.29%) CRM
18 161 (3.82%) Business Intelligence
19 156 (3.70%) Line Management
20 155 (3.67%) Change Control
Programming Languages
1 573 (13.58%) SQL
2 133 (3.15%) Java
3 125 (2.96%) C#
4 118 (2.80%) PowerShell
5 89 (2.11%) T-SQL
6 68 (1.61%) JavaScript
7 58 (1.37%) C
8 54 (1.28%) Perl
8 54 (1.28%) Python
9 49 (1.16%) PL/SQL
10 47 (1.11%) Shell Script
11 32 (0.76%) VBScript
12 27 (0.64%) Bash Shell
12 27 (0.64%) PHP
13 26 (0.62%) VB
14 21 (0.50%) SQR
14 21 (0.50%) VB.NET
14 21 (0.50%) VBA
15 16 (0.38%) ABAP
15 16 (0.38%) Ruby
Qualifications
1 330 (7.82%) Cisco Certification
2 311 (7.37%) Degree
3 310 (7.35%) Security Cleared
4 289 (6.85%) Microsoft Certification
5 279 (6.61%) ITIL Certification
6 219 (5.19%) CCNA
7 155 (3.67%) MCP
7 155 (3.67%) SC Cleared
8 148 (3.51%) CCNP
9 140 (3.32%) MCSE
10 92 (2.18%) DV Cleared
11 84 (1.99%) MCSA
12 69 (1.64%) VMware Certified Professional (VCP)
13 65 (1.54%) ITIL Foundation Certificate
14 50 (1.18%) JNCIS
15 45 (1.07%) BC Cleared
15 45 (1.07%) MCITP
16 42 (1.00%) ISEB
17 37 (0.88%) CISSP
18 33 (0.78%) JNCIA
Quality Assurance & Compliance
1 138 (3.27%) QA
2 72 (1.71%) ISO/IEC 27001
3 59 (1.40%) PCI DSS
4 46 (1.09%) Data Quality
5 30 (0.71%) Sarbanes-Oxley
6 16 (0.38%) ISO 9001
7 10 (0.24%) COBIT
8 7 (0.17%) PMO
9 6 (0.14%) HMG Security Policy Framework
10 4 (0.095%) ISO/IEC 17799
10 4 (0.095%) Solvency II
11 3 (0.071%) ISO22301
12 2 (0.047%) Disclosure Scotland
12 2 (0.047%) HL7
12 2 (0.047%) ISO 14000
12 2 (0.047%) ISO 14001
12 2 (0.047%) ISO/IEC 20000
13 1 (0.024%) BS7666
13 1 (0.024%) Cyber Essentials
13 1 (0.024%) Cyber Essentials PLUS
System Software
1 987 (23.39%) Active Directory
2 361 (8.55%) VMware Infrastructure
3 199 (4.72%) Hyper-V
4 127 (3.01%) vSphere
5 89 (2.11%) XenApp
6 50 (1.18%) Oracle RAC
7 34 (0.81%) XenDesktop
8 32 (0.76%) vCloud
9 30 (0.71%) VMware ESXi
10 28 (0.66%) VMware ESX
11 25 (0.59%) ProxySG
12 24 (0.57%) Virtual Desktop
13 19 (0.45%) Terminal Server
14 15 (0.36%) Terminal Services
15 14 (0.33%) Virtual Machines
15 14 (0.33%) VMware Server
16 12 (0.28%) Microsoft App-V
17 11 (0.26%) NFS
18 10 (0.24%) Virtual Servers
18 10 (0.24%) Xen
Systems Management
1 167 (3.96%) SCCM
2 87 (2.06%) SCOM
3 66 (1.56%) NetBackup
4 51 (1.21%) Puppet
5 42 (1.00%) Backup Exec
6 36 (0.85%) Opscode Chef
7 32 (0.76%) Oracle RMAN
8 27 (0.64%) Microsoft Clustering
8 27 (0.64%) Norton AntiVirus
9 26 (0.62%) Data Guard
10 25 (0.59%) AirWatch
10 25 (0.59%) Ansible
11 21 (0.50%) OpenView
12 19 (0.45%) Cisco Prime
12 19 (0.45%) Cisco UCCX
12 19 (0.45%) Nagios
13 17 (0.40%) Systems Management Server (SMS)
14 15 (0.36%) Cisco CUCM
15 14 (0.33%) Control-M
15 14 (0.33%) WSUS
Vendors
1 1306 (30.95%) Microsoft
2 651 (15.43%) Cisco
3 585 (13.86%) VMware
4 432 (10.24%) Citrix
5 283 (6.71%) Oracle
6 218 (5.17%) HP
7 193 (4.57%) Juniper
8 149 (3.53%) CheckPoint
9 127 (3.01%) SAP
10 126 (2.99%) Palo Alto
11 100 (2.37%) F5
11 100 (2.37%) Remedy
12 98 (2.32%) NetApp
13 91 (2.16%) Dell
14 87 (2.06%) Apple
15 84 (1.99%) IBM
16 71 (1.68%) Symantec
17 67 (1.59%) Google
18 61 (1.45%) SolarWinds
19 60 (1.42%) Veeam
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 7 hours ago
Kettering, Northamptonshire
CV Screen Ltd
Salary: £35k - 40k per year + + benefits
Posted: 2 hours ago
North West London
Proactive Appointments
Salary: £20000 - £24000 per annum + Bonus
Posted: 3 hours ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £18000 - £23000 per annum + benefits
Posted: 4 hours ago
Hertfordshire
Mortimer Spinks
Salary: £40000 - £45000 per annum + Excellent Benefits Package
Posted: 4 hours ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: Competitive
Posted: 5 hours ago
Coventry, West Midlands (County)
Network ITR
Salary: £50000 per annum
Posted: 2 hours ago
Newcastle Upon Tyne, Tyne and Wear
Morson International
Salary: £35000.00 - £40000.00 per annum + Pension Healthcare
Posted: 1 hour ago
Kent
Aesica Pharmaceuticals
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40000 - £45000 per annum + ben
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 per annum + Benefits
Posted: 4 days ago
Walsall, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum
Posted: 2 days ago
Alderley Edge, Cheshire
Hiring People
Salary: Competitive salary
Posted: 2 days ago
Bristol, Avon
Harvey Nash plc
Salary: £25000 - £27000 per annum
Posted: 4 days ago
Mansfield, Nottinghamshire
Searchability
Salary: £50000 - £55000 per annum + Extremely generous pension + 27 holidays
Posted: 4 hours ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: 3 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 2 days ago
Leeds, West Yorkshire
Spring Technology
Posted: 3 days ago
London
Plan-net
Salary: Unspecified Competitive rate
Posted: 4 days ago
Newquay, Cornwall
Harvey Nash plc
Salary: £60000 - £70000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
CV Screen Ltd
Salary: £38k - 45k per year + Pension
Posted: 3 days ago
Wakefield, West Yorkshire
Search Consultancy
Salary: £18000 - £22000 per annum
Posted: 3 days ago
Dagenham, Essex
MAPP - IT, Digital, Broadcasting & Media Recruitment Specialists
Salary: Up to £45,000 per annum basic + benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Unspecified Competitive rate
Posted: 3 days ago
Wakefield, West Yorkshire
Cloud Computing International
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 2 days ago
Castleford, West Yorkshire
TJ Peel
Salary: From £15,000 to £20,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Salary: Benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 4 days ago