Desktop Support Technician Jobs in England

Desktop Support Technician
UK > England

The median Desktop Support Technician salary in England is £29,500 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 660 812 911
Rank change year-on-year +152 +99 +206
Permanent jobs requiring a Desktop Support Technician 29 19 25
As % of all permanent jobs advertised in England 0.059% 0.022% 0.028%
As % of the Job Titles category 0.065% 0.023% 0.030%
Number of salaries quoted 22 14 23
10th Percentile - - £19,980
25th Percentile £28,500 £27,000 £20,175
Median annual salary (50th Percentile) £29,500 £30,000 £27,500
Median % change year-on-year -1.67% +9.09% +10.00%
75th Percentile £30,000 £37,375 £30,000
90th Percentile - £43,750 -
UK median annual salary £29,500 £30,000 £27,500
% change year-on-year -1.67% +9.09% +10.00%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,309 80,989 82,470
% of permanent jobs with a recognized job title 90.72% 94.48% 91.56%
Number of salaries quoted 24,260 60,410 52,484
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,613 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £56,500 £52,500 £60,000
% change year-on-year +7.62% -12.50% -

Desktop Support Technician
Job Vacancy Trend in England

Job postings that featured Desktop Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Technician in England

Desktop Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Technician in England.

Salary trend for Desktop Support Technician in England

Desktop Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Technician within the England region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +73 22 £29,500 +5.36% 1
Yorkshire - 22 £29,500 - 1
South West - 7 - - 3
Desktop Support Technician
UK

Desktop Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2025, Desktop Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Technician in the job title.

1 24 (82.76%) ITIL
2 23 (79.31%) SLA
2 23 (79.31%) Customer Service
3 18 (62.07%) Social Skills
3 18 (62.07%) Windows
4 13 (44.83%) Microsoft
4 13 (44.83%) Degree
5 11 (37.93%) Android
5 11 (37.93%) Problem-Solving
6 10 (34.48%) Windows Server
6 10 (34.48%) Active Directory
6 10 (34.48%) Apple
6 10 (34.48%) Microsoft Exchange
7 8 (27.59%) Cisco
7 8 (27.59%) Microsoft 365
8 7 (24.14%) Software Deployment
8 7 (24.14%) Analytics
8 7 (24.14%) Continuous Improvement
8 7 (24.14%) Cybersecurity
8 7 (24.14%) Entra ID
8 7 (24.14%) Patch Management
8 7 (24.14%) Ticket Management
8 7 (24.14%) Windows 10
8 7 (24.14%) Back Office
8 7 (24.14%) Microsoft Office
8 7 (24.14%) SC Cleared
8 7 (24.14%) CTC Cleared
8 7 (24.14%) Security Cleared
8 7 (24.14%) Customer Acquisition
8 7 (24.14%) Customer Experience

Desktop Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (34.48%) Microsoft Exchange
Applications
1 7 (24.14%) Microsoft Office
Cloud Services
1 8 (27.59%) Microsoft 365
2 7 (24.14%) Entra ID
Communications & Networking
1 5 (17.24%) Wireless
2 1 (3.45%) Cisco IOS
General
1 18 (62.07%) Social Skills
2 7 (24.14%) Back Office
3 5 (17.24%) Analytical Skills
Operating Systems
1 18 (62.07%) Windows
2 11 (37.93%) Android
3 10 (34.48%) Windows Server
4 7 (24.14%) Windows 10
Processes & Methodologies
1 24 (82.76%) ITIL
2 23 (79.31%) Customer Service
3 11 (37.93%) Problem-Solving
4 7 (24.14%) Analytics
4 7 (24.14%) Continuous Improvement
4 7 (24.14%) Customer Acquisition
4 7 (24.14%) Customer Experience
4 7 (24.14%) Cybersecurity
4 7 (24.14%) Patch Management
4 7 (24.14%) Software Deployment
4 7 (24.14%) Ticket Management
5 5 (17.24%) Inventory Management
5 5 (17.24%) Mobile Device Management
5 5 (17.24%) Time Management
5 5 (17.24%) User Experience
6 1 (3.45%) Preventative Maintenance
6 1 (3.45%) Vulnerability Management
Qualifications
1 13 (44.83%) Degree
2 7 (24.14%) CTC Cleared
2 7 (24.14%) SC Cleared
2 7 (24.14%) Security Cleared
3 5 (17.24%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 23 (79.31%) SLA
System Software
1 10 (34.48%) Active Directory
Systems Management
1 5 (17.24%) AirWatch
2 1 (3.45%) Microsoft Intune
Vendors
1 13 (44.83%) Microsoft
2 10 (34.48%) Apple
3 8 (27.59%) Cisco