Customer Engagement Job Trends in Hertfordshire

Customer Engagement
East of England > Hertfordshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Hertfordshire requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 13 October 2025, with comparisons to the same periods in the previous two years.

6 months to
13 Oct 2025
Same period 2024 Same period 2023
Rank 72 77 73
Rank change year-on-year +5 -4 +61
Permanent jobs citing Customer Engagement 8 20 3
As % of all permanent jobs in Hertfordshire 0.92% 1.40% 0.39%
As % of the Processes & Methodologies category 1.07% 1.77% 0.43%
Number of salaries quoted 7 14 1
10th Percentile £47,500 - -
25th Percentile £57,500 £42,500 £62,500
Median annual salary (50th Percentile) £70,000 £57,500 £65,000
Median % change year-on-year +21.74% -11.54% -4.76%
75th Percentile £97,500 £86,563 £67,500
90th Percentile £100,000 £98,500 -
East of England median annual salary £50,000 £60,000 £58,500
% change year-on-year -16.67% +2.56% +11.43%

All Process and Methodology Skills
Hertfordshire

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hertfordshire.

Permanent vacancies with a requirement for process or methodology skills 746 1,128 697
As % of all permanent jobs advertised in Hertfordshire 85.94% 78.77% 90.76%
Number of salaries quoted 476 504 472
10th Percentile £28,000 £28,825 £26,250
25th Percentile £32,500 £43,625 £39,085
Median annual salary (50th Percentile) £45,000 £55,000 £55,000
Median % change year-on-year -18.18% - -
75th Percentile £60,000 £71,250 £66,250
90th Percentile £75,000 £84,625 £77,500
East of England median annual salary £45,000 £55,000 £55,000
% change year-on-year -18.18% - +4.76%

Customer Engagement
Job Vacancy Trend in Hertfordshire

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in Hertfordshire.

Customer Engagement job vacancy trend in Hertfordshire

Customer Engagement
Salary Trend in Hertfordshire

Salary distribution trend for jobs in Hertfordshire citing Customer Engagement.

Salary distribution trend for jobs in Hertfordshire citing Customer Engagement

Customer Engagement
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Customer Engagement in Hertfordshire over the 6 months to 13 October 2025.

Salary histogram for Customer Engagement in Hertfordshire

Customer Engagement
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Hertfordshire region over the 6 months to 13 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford -2 5 £70,000 -24.32% 2
Hemel Hempstead +7 2 £100,000 -
Customer Engagement
East of England

Customer Engagement
Co-Occurring Skills & Capabilities in Hertfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 5 (62.50%) SaaS
2 2 (25.00%) Amazon Bedrock
2 2 (25.00%) Amazon EKS
2 2 (25.00%) Amazon EventBridge
2 2 (25.00%) Amazon Kinesis
2 2 (25.00%) Amazon SQS
2 2 (25.00%) AWS
2 2 (25.00%) AWS Lambda
2 2 (25.00%) AWS Step Functions
2 2 (25.00%) Azure AKS
2 2 (25.00%) Serverless
Database & Business Intelligence
1 2 (25.00%) DynamoDB
2 1 (12.50%) DTS
General
1 5 (62.50%) Marketing
1 5 (62.50%) Social Skills
2 1 (12.50%) Games
Job Titles
1 3 (37.50%) Architect
1 3 (37.50%) Integration Architect
1 3 (37.50%) Solutions Architect
2 2 (25.00%) Account Executive
2 2 (25.00%) Applications Engineer
2 2 (25.00%) Cloud Engineer
2 2 (25.00%) Cloud Software Engineer
2 2 (25.00%) Principal Cloud Engineer
2 2 (25.00%) Principal Engineer
2 2 (25.00%) Principal Software Engineer
2 2 (25.00%) Software Engineer
3 1 (12.50%) Technical Architect
3 1 (12.50%) Technical Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (25.00%) AngularJS
1 2 (25.00%) Hugging Face
1 2 (25.00%) Kafka
1 2 (25.00%) Node.js
1 2 (25.00%) Nuxt
1 2 (25.00%) RabbitMQ
1 2 (25.00%) React
1 2 (25.00%) Vue
Miscellaneous
1 2 (25.00%) Cloud Native
1 2 (25.00%) Distributed Systems
1 2 (25.00%) Social Media
Processes & Methodologies
1 6 (75.00%) Service Delivery
2 5 (62.50%) ITSM
3 4 (50.00%) Presales
4 3 (37.50%) AI
4 3 (37.50%) Continuous Improvement
4 3 (37.50%) Problem-Solving
4 3 (37.50%) Project Delivery
4 3 (37.50%) Project Management
4 3 (37.50%) Systems Thinking
5 2 (25.00%) CI/CD
5 2 (25.00%) CRM
5 2 (25.00%) Data Analytics
5 2 (25.00%) Event-Driven
5 2 (25.00%) Event-Driven Architecture
5 2 (25.00%) Machine Learning
5 2 (25.00%) Observability
5 2 (25.00%) Sales Enablement
5 2 (25.00%) Service Management
5 2 (25.00%) SIAM
5 2 (25.00%) Software Engineering
Programming Languages
1 2 (25.00%) Python
Qualifications
1 2 (25.00%) AWS Certification
1 2 (25.00%) AWS Certified Developer
Quality Assurance & Compliance
1 2 (25.00%) GDPR
1 2 (25.00%) ISO/IEC 27001
1 2 (25.00%) PCI DSS
1 2 (25.00%) SOC 2
Systems Management
1 2 (25.00%) Kubernetes
Vendors
1 2 (25.00%) HubSpot
1 2 (25.00%) OpenAI
1 2 (25.00%) Salesforce
2 1 (12.50%) Dell