Period
to 17 January 2018

The median annual salary for a CRM Analyst was £45,000 in advertised job vacancies in London during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Analyst
England > London
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 660 644 716
Rank change year-on-year -16 +72 -44
Permanent jobs requiring a CRM Analyst 140 177 182
As % of all permanent IT jobs advertised in London 0.20% 0.25% 0.22%
As % of the Job Titles category 0.21% 0.26% 0.23%
Number of salaries quoted 122 153 160
London median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -15.00%
10th Percentile £30,575 £32,500 £31,238
90th Percentile £68,625 £63,750 £62,750
England median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -5.88%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 66,621 68,204 80,682
% of permanent IT jobs with a recognized job title 94.92% 95.90% 96.20%
Number of salaries quoted 53,932 58,399 68,899
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,750 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

CRM Analyst
Job Vacancy Trend in London

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM Analyst in London

CRM Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst in London.

Salary trend for CRM Analyst in London

CRM Analyst
Salary Histogram in London

The salary distribution of IT jobs citing CRM Analyst in London over the 6 months to 17 January 2018.

Salary histogram for CRM Analyst in London

CRM Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the London region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -4 45 £48,000 +6.67% 3
West London +17 4 £55,000 +14.58% 2
North London +7 4 £65,000 +85.71%
East London -6 1 £50,000 -
CRM Analyst
England

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 17 January 2018, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring CRM Analyst in the job title.

1 140 (100.00%) CRM
2 75 (53.57%) Dynamics CRM
3 45 (32.14%) Microsoft
4 41 (29.29%) Finance
5 40 (28.57%) Salesforce.com
6 32 (22.86%) SQL
7 29 (20.71%) Business Analysis
7 29 (20.71%) Marketing
8 28 (20.00%) Asset Management
9 25 (17.86%) User Acceptance Testing
10 23 (16.43%) Agile Software Development
11 22 (15.71%) Data Analysis
12 18 (12.86%) Business Intelligence
13 17 (12.14%) Analytics
14 16 (11.43%) Analytical Skills
14 16 (11.43%) Banking
15 14 (10.00%) Workflow
15 14 (10.00%) Microsoft Excel
15 14 (10.00%) User Stories
15 14 (10.00%) Test Automation
15 14 (10.00%) Investment Management
16 13 (9.29%) QA
16 13 (9.29%) Stakeholder Management
16 13 (9.29%) Data Management
17 12 (8.57%) Document Management
17 12 (8.57%) Project Management
17 12 (8.57%) Degree
17 12 (8.57%) Business Process Modelling
17 12 (8.57%) Acceptance Criteria
18 11 (7.86%) Dynamics 365

CRM Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.14%) SharePoint
2 7 (5.00%) SharePoint 2010
3 3 (2.14%) BizTalk Server
4 1 (0.71%) Adobe Experience Manager
4 1 (0.71%) CMS
4 1 (0.71%) Confluence
4 1 (0.71%) SAS
Applications
1 14 (10.00%) Microsoft Excel
2 6 (4.29%) Microsoft Office
3 5 (3.57%) Microsoft PowerPoint
4 3 (2.14%) MS Visio
5 1 (0.71%) Microsoft Project
5 1 (0.71%) Spreadsheet
Business Applications
1 75 (53.57%) Dynamics CRM
2 4 (2.86%) Salesforce.com CRM
3 3 (2.14%) Dynamics AX
3 3 (2.14%) NetSuite
3 3 (2.14%) SAP CRM
4 2 (1.43%) Raiser's Edge
5 1 (0.71%) Aareon QL
5 1 (0.71%) Academy Housing
5 1 (0.71%) arcHouse
5 1 (0.71%) Dynamics NAV
5 1 (0.71%) Eloqua
5 1 (0.71%) Kypera Housing
5 1 (0.71%) MIS ActiveH
5 1 (0.71%) Northgate Housing
5 1 (0.71%) OPENHousing
5 1 (0.71%) Oracle CRM
5 1 (0.71%) Orchard Housing
5 1 (0.71%) Siebel CRM
Cloud Services
1 11 (7.86%) Dynamics 365
2 6 (4.29%) Force.com
2 6 (4.29%) Office 365
2 6 (4.29%) Salesforce Service Cloud
3 3 (2.14%) Google Analytics
4 2 (1.43%) Yammer
5 1 (0.71%) Adobe Analytics
5 1 (0.71%) Google Tag Manager
5 1 (0.71%) SaaS
Communications & Networking
1 1 (0.71%) Intranet
Database & Business Intelligence
1 10 (7.14%) Power BI
2 5 (3.57%) BusinessObjects
2 5 (3.57%) SQL Server Reporting Services
3 3 (2.14%) Blockchain
3 3 (2.14%) Data Warehouse
3 3 (2.14%) PowerPivot
3 3 (2.14%) SQL Server
4 2 (1.43%) SQL Server Integration Services
5 1 (0.71%) Looker
5 1 (0.71%) Oracle BI EE
5 1 (0.71%) QlikView
5 1 (0.71%) Relational Database
5 1 (0.71%) SQL Server Analysis Services
Development Applications
1 5 (3.57%) JIRA
2 1 (0.71%) Git (software)
2 1 (0.71%) Jenkins
2 1 (0.71%) Selenium
2 1 (0.71%) Visual Studio Team System
General
1 41 (29.29%) Finance
2 29 (20.71%) Marketing
3 16 (11.43%) Banking
4 8 (5.71%) Retail
5 7 (5.00%) Investment Banking
5 7 (5.00%) Legal
6 4 (2.86%) Advertising
7 3 (2.14%) Law
8 2 (1.43%) Financial Institution
9 1 (0.71%) Private Banking
Libraries, Frameworks & Software Standards
1 6 (4.29%) Mason
1 6 (4.29%) SOAP
1 6 (4.29%) Visualforce
1 6 (4.29%) Web Services
2 3 (2.14%) HTML
3 2 (1.43%) .NET
4 1 (0.71%) .NET Framework
4 1 (0.71%) CSS
4 1 (0.71%) Oracle Fusion
4 1 (0.71%) XML
Miscellaneous
1 16 (11.43%) Analytical Skills
2 4 (2.86%) Online Banking
3 3 (2.14%) Equities
3 3 (2.14%) Fintech
4 2 (1.43%) Analytical Mindset
4 2 (1.43%) Computer Science
4 2 (1.43%) Data Centre
4 2 (1.43%) Greenfield Project
5 1 (0.71%) Data Structures
5 1 (0.71%) Enterprise Software
5 1 (0.71%) Management Information System
5 1 (0.71%) Mobile App
5 1 (0.71%) PMI
5 1 (0.71%) Reinsurance
5 1 (0.71%) Social Media
5 1 (0.71%) User Experience
5 1 (0.71%) Virtual Team
Operating Systems
1 2 (1.43%) Windows
1 2 (1.43%) Windows Server
2 1 (0.71%) Windows Server 2012
Processes & Methodologies
1 140 (100.00%) CRM
2 29 (20.71%) Business Analysis
3 28 (20.00%) Asset Management
4 25 (17.86%) User Acceptance Testing
5 23 (16.43%) Agile Software Development
6 22 (15.71%) Data Analysis
7 18 (12.86%) Business Intelligence
8 17 (12.14%) Analytics
9 14 (10.00%) Investment Management
9 14 (10.00%) Test Automation
9 14 (10.00%) User Stories
9 14 (10.00%) Workflow
10 13 (9.29%) Data Management
10 13 (9.29%) Stakeholder Management
11 12 (8.57%) Acceptance Criteria
11 12 (8.57%) Business Process Modelling
11 12 (8.57%) Document Management
11 12 (8.57%) Project Management
12 11 (7.86%) Content Management
12 11 (7.86%) Enterprise Architecture
Programming Languages
1 32 (22.86%) SQL
2 9 (6.43%) JavaScript
3 6 (4.29%) Apex Code
3 6 (4.29%) SOQL
3 6 (4.29%) SOSL
4 4 (2.86%) Python
5 3 (2.14%) R
6 2 (1.43%) C#
6 2 (1.43%) T-SQL
6 2 (1.43%) VBA
Qualifications
1 12 (8.57%) Degree
2 5 (3.57%) ISEB
3 2 (1.43%) Computer Science Degree
3 2 (1.43%) Numerate Degree
4 1 (0.71%) ISTQB
4 1 (0.71%) PMI Certification
Quality Assurance & Compliance
1 13 (9.29%) QA
2 5 (3.57%) GDPR
3 3 (2.14%) PCI DSS
3 3 (2.14%) PSD2
4 2 (1.43%) MiFID
5 1 (0.71%) Actionable Recommendations
5 1 (0.71%) Data Quality
5 1 (0.71%) PMBOK
Vendors
1 45 (32.14%) Microsoft
2 40 (28.57%) Salesforce.com
3 10 (7.14%) Siebel
4 9 (6.43%) Oracle
4 9 (6.43%) SAP
5 7 (5.00%) Marketo
6 4 (2.86%) Tableau
7 3 (2.14%) Birst
7 3 (2.14%) Google
8 2 (1.43%) Informatica
8 2 (1.43%) JD Edwards
8 2 (1.43%) Jitterbit
8 2 (1.43%) LexisNexis
9 1 (0.71%) Aareon
9 1 (0.71%) Adobe
9 1 (0.71%) Atlassian
9 1 (0.71%) Capita
9 1 (0.71%) Civica
9 1 (0.71%) Northgate
9 1 (0.71%) Orchard