Help Desk Agent Jobs in London

Help Desk Agent
England > London

As of 18 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Help Desk Agent salary in London.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 388 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Agent 7 0 0
As % of all permanent jobs advertised in London 0.054% - -
As % of the Job Titles category 0.060% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
England median annual salary £24,500 £23,000 -
% change year-on-year +6.52% - -

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,676 22,285 31,986
% of permanent jobs with a recognized job title 90.22% 94.22% 95.14%
Number of salaries quoted 7,282 16,637 23,612
10th Percentile £41,250 £37,500 £42,445
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

Help Desk Agent
Job Vacancy Trend in London

Job postings that featured Help Desk Agent in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Help Desk Agent in London

Help Desk Agent
Salary Trend in London

3-month moving average salary quoted in jobs citing Help Desk Agent in London.

Salary trend for Help Desk Agent in London

Help Desk Agent
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Agent within the London region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London - 7 - -
Help Desk Agent
England

Help Desk Agent Skill Set
Top 24 Co-occurring Skills and Capabilities in London

For the 6 months to 18 May 2025, Help Desk Agent job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Help Desk Agent in the job title.

1 7 (100.00%) Finance
2 6 (85.71%) Customer Service
3 5 (71.43%) Social Skills
3 5 (71.43%) Team-Oriented Environment
3 5 (71.43%) JIRA
3 5 (71.43%) Service Management
3 5 (71.43%) SQL
3 5 (71.43%) ITIL
3 5 (71.43%) SaaS
3 5 (71.43%) Fintech
4 2 (28.57%) Customer-Centric Approach
4 2 (28.57%) Customer-Centricity
4 2 (28.57%) AAT
4 2 (28.57%) Oracle
4 2 (28.57%) Local Government
4 2 (28.57%) Oracle Fusion
4 2 (28.57%) ERP
4 2 (28.57%) Public Sector
5 1 (14.29%) Management Information System
5 1 (14.29%) SharePoint
5 1 (14.29%) User Experience
5 1 (14.29%) Analytical Skills
5 1 (14.29%) Performance Metrics
5 1 (14.29%) Collaborative Working

Help Desk Agent Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) SharePoint
Cloud Services
1 5 (71.43%) SaaS
Development Applications
1 5 (71.43%) JIRA
General
1 7 (100.00%) Finance
2 5 (71.43%) Social Skills
3 2 (28.57%) Local Government
3 2 (28.57%) Public Sector
4 1 (14.29%) Analytical Skills
Libraries, Frameworks & Software Standards
1 2 (28.57%) Oracle Fusion
Miscellaneous
1 5 (71.43%) Team-Oriented Environment
2 1 (14.29%) Management Information System
Processes & Methodologies
1 6 (85.71%) Customer Service
2 5 (71.43%) Fintech
2 5 (71.43%) ITIL
2 5 (71.43%) Service Management
3 2 (28.57%) Customer-Centric Approach
3 2 (28.57%) Customer-Centricity
3 2 (28.57%) ERP
4 1 (14.29%) Collaborative Working
4 1 (14.29%) Performance Metrics
4 1 (14.29%) User Experience
Programming Languages
1 5 (71.43%) SQL
Qualifications
1 2 (28.57%) AAT
Vendors
1 2 (28.57%) Oracle