Customer-Centricity Jobs in London

Customer-Centric
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 221 321 283
Rank change year-on-year +100 -38 -47
Permanent jobs citing Customer-Centricity 184 191 387
As % of all permanent jobs advertised in London 1.45% 0.80% 1.18%
As % of the Processes & Methodologies category 1.51% 0.88% 1.24%
Number of salaries quoted 92 119 128
10th Percentile £45,125 £37,500 £44,042
25th Percentile £55,938 £50,500 £57,046
Median annual salary (50th Percentile) £70,000 £72,500 £70,294
Median % change year-on-year -3.45% +3.14% -3.04%
75th Percentile £88,750 £90,000 £86,758
90th Percentile £94,875 £123,050 £106,875
England median annual salary £57,500 £46,958 £70,000
% change year-on-year +22.45% -32.92% -

All Process and Methodology Skills
London

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,216 21,652 31,243
As % of all permanent jobs advertised in London 96.26% 90.32% 95.32%
Number of salaries quoted 6,929 15,871 22,511
10th Percentile £41,700 £37,500 £42,789
25th Percentile £55,500 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £75,000
Median % change year-on-year +7.14% -6.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £122,500 £115,000 £115,055
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer-Centricity
Job Vacancy Trend in London

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer-Centricity in London

Customer-Centricity
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer-Centricity in London.

Salary trend for Customer-Centricity in London

Customer-Centricity
Salary Histogram in London

Salary distribution for jobs citing Customer-Centricity in London over the 6 months to 30 May 2025.

Salary histogram for Customer-Centricity in London

Customer-Centricity
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the London region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +37 39 £65,000 +1.96% 28
West London +26 9 £94,250 +66.81% 46
South London - 8 - - 1
North London - 2 - - 1
East London - 2 - - 7
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.59%) Confluence
2 2 (1.09%) CICS
2 2 (1.09%) nginx
3 1 (0.54%) Apache Spark
3 1 (0.54%) SAS
3 1 (0.54%) SharePoint
Applications
1 26 (14.13%) Microsoft Office
2 3 (1.63%) Microsoft Excel
3 1 (0.54%) Adobe After Effects
3 1 (0.54%) Adobe Creative Suite
3 1 (0.54%) Adobe Illustrator
3 1 (0.54%) CINEMA 4D
3 1 (0.54%) Microsoft PowerPoint
3 1 (0.54%) Photoshop
3 1 (0.54%) Trello
Business Applications
1 3 (1.63%) Oracle Applications
1 3 (1.63%) Oracle EBS
2 2 (1.09%) Dynamics CRM
2 2 (1.09%) SAP Oil and Gas
3 1 (0.54%) SAP S/4HANA
Cloud Services
1 44 (23.91%) Azure
2 34 (18.48%) AWS
3 23 (12.50%) Asana
4 22 (11.96%) Miro
4 22 (11.96%) SaaS
5 21 (11.41%) GCP
6 6 (3.26%) Azure DevOps
6 6 (3.26%) Cloud Computing
7 5 (2.72%) Azure AI
7 5 (2.72%) Azure Machine Learning
7 5 (2.72%) Figma
8 4 (2.17%) BlazeMeter
8 4 (2.17%) Snowflake
9 3 (1.63%) dbt
9 3 (1.63%) Fivetran
9 3 (1.63%) GitHub
9 3 (1.63%) Matillion
9 3 (1.63%) Power Platform
10 2 (1.09%) Entra ID
10 2 (1.09%) OpenShift
Communications & Networking
1 23 (12.50%) Broadband
2 5 (2.72%) DNS
3 3 (1.63%) HTTP
4 2 (1.09%) F5 BIG-IP LTM
4 2 (1.09%) Firewall
4 2 (1.09%) LAN
4 2 (1.09%) Network Security
4 2 (1.09%) TCP/IP
5 1 (0.54%) MPLS
5 1 (0.54%) NetScaler
5 1 (0.54%) SD-WAN
5 1 (0.54%) Unified Communications
5 1 (0.54%) WAN
5 1 (0.54%) Wi-Fi
Database & Business Intelligence
1 12 (6.52%) DB2
1 12 (6.52%) SQL Server
2 10 (5.43%) SQL Server Integration Services
2 10 (5.43%) SQL Server Reporting Services
3 4 (2.17%) NoSQL
3 4 (2.17%) Tableau
4 3 (1.63%) Azure SQL Database
4 3 (1.63%) Data Warehouse
5 2 (1.09%) Elasticsearch
5 2 (1.09%) MySQL
5 2 (1.09%) SAP BW
6 1 (0.54%) Amazon QuickSight
6 1 (0.54%) Amazon Redshift
6 1 (0.54%) Data Mining
6 1 (0.54%) Flink
6 1 (0.54%) Oracle Database
6 1 (0.54%) Oracle Exadata
6 1 (0.54%) Oracle Reports
6 1 (0.54%) PostgreSQL
6 1 (0.54%) Power BI
Development Applications
1 35 (19.02%) JIRA
2 12 (6.52%) Git
3 8 (4.35%) GitLab
3 8 (4.35%) Jenkins
4 6 (3.26%) Octopus Deploy
5 3 (1.63%) Bitbucket
6 2 (1.09%) Cucumber
6 2 (1.09%) IntelliJ
7 1 (0.54%) Android Studio
7 1 (0.54%) Artifactory
7 1 (0.54%) Cypress.io
7 1 (0.54%) JUnit
7 1 (0.54%) TeamCity
7 1 (0.54%) Vite
7 1 (0.54%) webpack
General
1 97 (52.72%) Finance
2 84 (45.65%) Social Skills
3 46 (25.00%) Analytical Skills
4 29 (15.76%) Inclusion and Diversity
5 28 (15.22%) Banking
6 26 (14.13%) Influencing Skills
7 24 (13.04%) Retail
8 17 (9.24%) Marketing
9 11 (5.98%) Law
10 10 (5.43%) Legal
11 9 (4.89%) Presentation Skills
12 8 (4.35%) Retail Banking
13 4 (2.17%) Aviation
13 4 (2.17%) Private Banking
14 3 (1.63%) Billing
14 3 (1.63%) Organisational Skills
15 2 (1.09%) Documentation Skills
16 1 (0.54%) Games
16 1 (0.54%) Manufacturing
16 1 (0.54%) Public Sector
Job Titles
1 37 (20.11%) Senior
2 35 (19.02%) Analyst
3 24 (13.04%) Architect
4 22 (11.96%) Product Analyst
5 18 (9.78%) Senior Architect
5 18 (9.78%) Senior Solutions Architect
5 18 (9.78%) Solutions Architect
6 16 (8.70%) Applications Support
7 15 (8.15%) Lead
8 13 (7.07%) Product Manager
9 11 (5.98%) Software Engineer
10 10 (5.43%) Applications Support Analyst
10 10 (5.43%) Senior Analyst
10 10 (5.43%) Senior Applications Support
10 10 (5.43%) Senior Applications Support Analyst
10 10 (5.43%) Senior Support Analyst
10 10 (5.43%) Support Analyst
11 7 (3.80%) Product Owner
11 7 (3.80%) Support Specialist
12 6 (3.26%) Developer
Libraries, Frameworks & Software Standards
1 14 (7.61%) .NET
2 8 (4.35%) RESTful
3 6 (3.26%) Kafka
4 5 (2.72%) React
5 4 (2.17%) CSS
5 4 (2.17%) HTML
6 3 (1.63%) Django
6 3 (1.63%) Flask
6 3 (1.63%) Middleware
6 3 (1.63%) Oracle Fusion
6 3 (1.63%) Spring Boot
6 3 (1.63%) Web Services
7 2 (1.09%) HTML5
7 2 (1.09%) JSON
7 2 (1.09%) pytest
7 2 (1.09%) RabbitMQ
7 2 (1.09%) REST
7 2 (1.09%) SwiftUI
7 2 (1.09%) WebSockets
7 2 (1.09%) WSDL
Miscellaneous
1 41 (22.28%) Product Ownership
2 23 (12.50%) Self-Motivation
3 22 (11.96%) Over-the-Top Content
3 22 (11.96%) Video\Live Streaming
4 10 (5.43%) Legacy Applications
5 9 (4.89%) Analytical Mindset
6 6 (3.26%) Cyber Threat
6 6 (3.26%) Fixed Income
6 6 (3.26%) Management Information System
7 5 (2.72%) Distributed Computing
7 5 (2.72%) Virtual Team
8 4 (2.17%) Cloud Native
8 4 (2.17%) Data Centre
8 4 (2.17%) Enterprise Software
8 4 (2.17%) Foreign Exchange (FX)
8 4 (2.17%) Social Media
9 3 (1.63%) Private Cloud
9 3 (1.63%) Public Cloud
9 3 (1.63%) Reinsurance
9 3 (1.63%) Wiki
Operating Systems
1 14 (7.61%) Windows
2 10 (5.43%) Linux
3 6 (3.26%) Red Hat Enterprise Linux
4 5 (2.72%) Android
4 5 (2.72%) Unix
5 4 (2.17%) Apple iOS
6 2 (1.09%) zOS
7 1 (0.54%) Windows Server
Processes & Methodologies
1 88 (47.83%) Agile
2 69 (37.50%) Roadmaps
3 52 (28.26%) Stakeholder Management
4 48 (26.09%) Problem-Solving
5 46 (25.00%) Product Management
6 37 (20.11%) CRM
7 34 (18.48%) Customer Service
8 30 (16.30%) Customer Experience
9 29 (15.76%) Customer-Centric Approach
10 28 (15.22%) Coaching
11 26 (14.13%) DevOps
12 25 (13.59%) Strategic Thinking
12 25 (13.59%) User Experience
13 24 (13.04%) Mentoring
13 24 (13.04%) Software Engineering
14 23 (12.50%) Business Development
15 22 (11.96%) Project Management
16 20 (10.87%) Analytics
16 20 (10.87%) Artificial Intelligence
16 20 (10.87%) Software Delivery
Programming Languages
1 27 (14.67%) SQL
2 16 (8.70%) Python
3 15 (8.15%) PL/SQL
4 14 (7.61%) Java
5 13 (7.07%) C#
6 10 (5.43%) VB.NET
7 9 (4.89%) Bash
8 7 (3.80%) PowerShell
9 4 (2.17%) JavaScript
9 4 (2.17%) Shell Script
9 4 (2.17%) TypeScript
10 2 (1.09%) COBOL
10 2 (1.09%) Swift
10 2 (1.09%) VBA
11 1 (0.54%) Apex Code
11 1 (0.54%) Go
11 1 (0.54%) Kotlin
11 1 (0.54%) MATLAB
11 1 (0.54%) R
Qualifications
1 25 (13.59%) Degree
2 9 (4.89%) Computer Science Degree
3 6 (3.26%) RHCSA
4 5 (2.72%) CISSP
4 5 (2.72%) GCIA
4 5 (2.72%) GCIH
4 5 (2.72%) OSCE
4 5 (2.72%) OSCP
4 5 (2.72%) Six Sigma Black Belt
4 5 (2.72%) Six Sigma Green Belt
5 3 (1.63%) CCNA
5 3 (1.63%) Cisco Certification
5 3 (1.63%) Master's Degree
6 2 (1.09%) CCNP
7 1 (0.54%) APMG
7 1 (0.54%) CISA
7 1 (0.54%) DBS Check
7 1 (0.54%) ITIL Certification
7 1 (0.54%) Numerate Degree
7 1 (0.54%) PMP
Quality Assurance & Compliance
1 8 (4.35%) Accessibility
2 6 (3.26%) QA
3 2 (1.09%) IFRS
3 2 (1.09%) PMO
4 1 (0.54%) Data Quality
4 1 (0.54%) GRC
4 1 (0.54%) ISO/IEC 27001
4 1 (0.54%) NIST
4 1 (0.54%) SLA
4 1 (0.54%) SOC 1
4 1 (0.54%) SOC 2
4 1 (0.54%) WCAG
System Software
1 3 (1.63%) Docker
1 3 (1.63%) VMware Infrastructure
2 1 (0.54%) Active Directory
2 1 (0.54%) Virtual Machines
Systems Management
1 8 (4.35%) Kubernetes
2 7 (3.80%) Grafana
3 6 (3.26%) Nagios
4 5 (2.72%) CSIRT
5 4 (2.17%) Progress Chef
6 3 (1.63%) Terraform
7 2 (1.09%) CA Endevor
7 2 (1.09%) Prometheus
8 1 (0.54%) Ansible
8 1 (0.54%) Oracle RMAN
8 1 (0.54%) RSA Archer
Vendors
1 49 (26.63%) Microsoft
2 27 (14.67%) Salesforce
3 10 (5.43%) Oracle
4 7 (3.80%) SolarWinds
5 6 (3.26%) Red Hat
6 5 (2.72%) Databricks
6 5 (2.72%) Foundry
6 5 (2.72%) Splunk
7 4 (2.17%) Dynatrace
7 4 (2.17%) HubSpot
7 4 (2.17%) ServiceNow
8 3 (1.63%) Cisco
8 3 (1.63%) Guidewire
8 3 (1.63%) Salesforce Marketing Cloud
8 3 (1.63%) SAP
8 3 (1.63%) VMware
9 2 (1.09%) Adobe
9 2 (1.09%) F5
9 2 (1.09%) IBM
9 2 (1.09%) Wallstreet Suite