The median annual salary for a Help Desk Analyst was £25,000 in advertised job vacancies in London during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / London
Rank 523 534 531
Rank change year-on-year +11 -3  
Permanent jobs requiring a Help Desk Analyst 61 119 131
As % of all permanent IT jobs advertised in London 0.18% 0.29% 0.31%
As % of the Job Titles category 0.19% 0.30% 0.33%
Number of salaries quoted 60 114 117
Median salary £25,000 £25,000 £26,000
Median salary % change year-on-year - -3.84%  
90% offered a salary of more than £22,500 £23,000 £21,300
10% offered a salary of more than £29,000 £42,050 £32,700
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 31842 39729 39956
As % of all permanent IT job vacancies advertised in London 95.76% 96.09% 95.98%
Number of salaries quoted 26901 34261 33541
Median salary £57,500 £55,000 £53,000
Median salary % change year-on-year +4.54% +3.77%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in London

Help Desk Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in London.

Salary trend for Help Desk Analyst in London

Help Desk Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Help Desk Analyst in London over the 3 months to 22 March 2017.

Salary histogram for Help Desk Analyst in London

Help Desk Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the London region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +47 7 £29,000 -0.85% 2
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 22 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Analyst in the job title.

1 110 (82.09%) Windows
2 92 (68.66%) Microsoft
3 89 (66.42%) Windows 7
4 80 (59.70%) Active Directory
5 71 (52.99%) MS Office
6 46 (34.33%) Law
7 40 (29.85%) MS Excel
8 31 (23.13%) Blackberry
8 31 (23.13%) Citrix
9 26 (19.40%) iManage
10 24 (17.91%) ITIL
11 23 (17.16%) Legal
12 22 (16.42%) Windows 10
13 21 (15.67%) iPhone
13 21 (15.67%) Windows XP
14 17 (12.69%) Apple
15 15 (11.19%) MS Exchange
15 15 (11.19%) Finance
16 13 (9.70%) MOS
16 13 (9.70%) Cisco
16 13 (9.70%) Microsoft Certification
17 11 (8.21%) Skype for Business
17 11 (8.21%) Advertising
17 11 (8.21%) Dell
18 10 (7.46%) Blackberry Enterprise Server
18 10 (7.46%) Firewall
18 10 (7.46%) Degree
18 10 (7.46%) iPad
18 10 (7.46%) Windows 8
18 10 (7.46%) Windows Server 2012

Help Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.19%) MS Exchange
2 11 (8.21%) Skype for Business
3 10 (7.46%) Blackberry Enterprise Server
4 4 (2.99%) SharePoint
5 2 (1.49%) Exchange Server 2013
6 1 (0.75%) IIS
6 1 (0.75%) SharePoint 2013
6 1 (0.75%) WordPress
Applications
1 71 (52.99%) MS Office
2 40 (29.85%) MS Excel
3 9 (6.72%) MS PowerPoint
4 1 (0.75%) Acrobat
4 1 (0.75%) MS Visio
Business Applications
1 4 (2.99%) Eikon
2 1 (0.75%) SAP BPC
Cloud Services
1 8 (5.97%) Office 365
2 2 (1.49%) Microsoft Azure
Communications & Networking
1 10 (7.46%) Firewall
2 9 (6.72%) LAN
2 9 (6.72%) TCP/IP
2 9 (6.72%) WAN
3 7 (5.22%) VPN
4 6 (4.48%) DHCP
4 6 (4.48%) DNS
5 4 (2.99%) ADSL
5 4 (2.99%) Cisco IOS
5 4 (2.99%) Skype
5 4 (2.99%) WLAN
6 3 (2.24%) Ethernet
6 3 (2.24%) Internet
7 2 (1.49%) Remote Desktop
7 2 (1.49%) VoIP
8 1 (0.75%) Intranet
8 1 (0.75%) PBX
Database & Business Intelligence
1 3 (2.24%) SQL Server
2 2 (1.49%) Oracle Database
2 2 (1.49%) Oracle Database 11g
3 1 (0.75%) SAP BW
General
1 46 (34.33%) Law
2 23 (17.16%) Legal
3 15 (11.19%) Finance
4 11 (8.21%) Advertising
5 8 (5.97%) Banking
6 4 (2.99%) German Language
6 4 (2.99%) Publishing
6 4 (2.99%) Telecoms
7 1 (0.75%) International Banking
7 1 (0.75%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.75%) .NET
1 1 (0.75%) Ruby on Rails
Miscellaneous
1 31 (23.13%) Blackberry
2 21 (15.67%) iPhone
3 10 (7.46%) iPad
4 9 (6.72%) Smartphone
5 7 (5.22%) Video Conferencing
6 6 (4.48%) Analytical Skills
7 1 (0.75%) Computer Science
7 1 (0.75%) Digital TV
7 1 (0.75%) IVR
7 1 (0.75%) PDA
7 1 (0.75%) PMI
Operating Systems
1 110 (82.09%) Windows
2 89 (66.42%) Windows 7
3 22 (16.42%) Windows 10
4 21 (15.67%) Windows XP
5 10 (7.46%) Windows 8
5 10 (7.46%) Windows Server 2012
6 7 (5.22%) Android
7 5 (3.73%) Mac OS X
8 4 (2.99%) Windows Phone
8 4 (2.99%) Windows Server
8 4 (2.99%) Windows Server 2003
9 3 (2.24%) Apple iOS
9 3 (2.24%) Windows Server 2008
Processes & Methodologies
1 24 (17.91%) ITIL
2 6 (4.48%) Project Management
3 5 (3.73%) Service Management
4 4 (2.99%) Functional Testing
4 4 (2.99%) Identity Management
4 4 (2.99%) ITSM
4 4 (2.99%) PRINCE2
4 4 (2.99%) Service Delivery
4 4 (2.99%) Software Deployment
5 3 (2.24%) Document Management
6 2 (1.49%) Asset Management
6 2 (1.49%) CRM
6 2 (1.49%) People Management
6 2 (1.49%) Stakeholder Management
7 1 (0.75%) Agile Software Development
7 1 (0.75%) Business Analysis
7 1 (0.75%) Line Management
7 1 (0.75%) Product Management
7 1 (0.75%) Time Management
7 1 (0.75%) User Acceptance Testing
Programming Languages
1 8 (5.97%) C
2 4 (2.99%) PowerShell
3 1 (0.75%) Ruby
3 1 (0.75%) SQL
Qualifications
1 13 (9.70%) Microsoft Certification
1 13 (9.70%) MOS
2 10 (7.46%) Degree
3 6 (4.48%) MCSA
4 4 (2.99%) MCP
5 3 (2.24%) ITIL Certification
6 1 (0.75%) A+ Certification
6 1 (0.75%) ACTC
6 1 (0.75%) CCA
6 1 (0.75%) CCNP
6 1 (0.75%) Cisco Certification
6 1 (0.75%) Citrix Certification
6 1 (0.75%) MCITP
6 1 (0.75%) MCSE
6 1 (0.75%) PhD
6 1 (0.75%) PMI Certification
6 1 (0.75%) PMP
6 1 (0.75%) Security Cleared
6 1 (0.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (3.73%) QA
System Software
1 80 (59.70%) Active Directory
2 9 (6.72%) Virtual Servers
2 9 (6.72%) XenApp
2 9 (6.72%) XenDesktop
3 1 (0.75%) VMware Infrastructure
Systems Management
1 9 (6.72%) XenMobile
2 5 (3.73%) Backup Exec
2 5 (3.73%) Norton AntiVirus
3 4 (2.99%) McAfee ePO
3 4 (2.99%) SCCM
Vendors
1 92 (68.66%) Microsoft
2 31 (23.13%) Citrix
3 26 (19.40%) iManage
4 17 (12.69%) Apple
5 13 (9.70%) Cisco
6 11 (8.21%) Dell
7 9 (6.72%) HP
7 9 (6.72%) Samsung
8 7 (5.22%) VMware
9 6 (4.48%) Bloomberg
10 5 (3.73%) Symantec
11 4 (2.99%) FactSet
11 4 (2.99%) Intel Security
11 4 (2.99%) Polycom
11 4 (2.99%) ServiceNow
11 4 (2.99%) Sun
12 2 (1.49%) Canon
12 2 (1.49%) Oracle
12 2 (1.49%) Reuters
13 1 (0.75%) Interwoven
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