Period
to 24 November 2017

The median contractor rate for a Help Desk Analyst was £160 per day in advertised job vacancies in London during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Analyst
England > London
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 596 545 536
Rank change year-on-year -51 -9 -63
Contract jobs requiring a Help Desk Analyst 33 75 77
As % of all contract IT jobs advertised in London 0.070% 0.17% 0.16%
As % of the Job Titles category 0.074% 0.18% 0.17%
Number of daily rates quoted 25 50 28
London median daily rate £160 £145 £160
Median daily rate % change year-on-year +10.34% -9.23% -0.16%
10th Percentile £107 £100 £105
90th Percentile £225 £198 £211
England median daily rate £145 £148 £135
% change year-on-year -1.69% +9.26% -1.82%
Number of hourly rates quoted 5 18 35
London median hourly rate £17.00 £12.50 £12.22
Median hourly rate % change year-on-year +36.00% +2.29% -12.96%
10th Percentile £15.70 £10.50 £8.50
90th Percentile £23.45 £16.95 £18.30
England median hourly rate £13.11 £15.00 £14.00
% change year-on-year -12.63% +7.14% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44654 42830 44617
% of contract IT jobs with a recognized job title 94.81% 94.96% 95.04%
Number of daily rates quoted 32346 30451 31444
London median daily rate £495 £463 £450
Median daily rate % change year-on-year +7.03% +2.78% +5.88%
10th Percentile £300 £288 £269
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 540 562 687
London median hourly rate £20.22 £19.23 £19.00
Median hourly rate % change year-on-year +5.14% +1.21% +8.57%
10th Percentile £12.45 £11.41 £11.25
90th Percentile £47.83 £50.00 £47.64
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Help Desk Analyst
Job Vacancy Trend in London

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Help Desk Analyst in London

Help Desk Analyst
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Analyst in London.

Contractor daily rate trend for Help Desk Analyst in London

Help Desk Analyst
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Help Desk Analyst in London over the 6 months to 24 November 2017.

Contractor daily rate histogram for Help Desk Analyst in London

Help Desk Analyst
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Analyst in London.

Contractor hourly rate trend for Help Desk Analyst in London

Help Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the London region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -7 9 £192 +18.15% 3
South London -40 2 £135 +22.45%
East London - 2 £130 -
North London -10 1 - -
West London -17 1 £105 +7.69% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 24 November 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Analyst in the job title.

1 24 (72.73%) Windows
2 19 (57.58%) Active Directory
3 18 (54.55%) Microsoft Office
4 12 (36.36%) Windows 7
5 11 (33.33%) Microsoft
6 7 (21.21%) Windows 10
7 6 (18.18%) VMware
7 6 (18.18%) ITIL
8 5 (15.15%) Citrix
9 4 (12.12%) SLA
9 4 (12.12%) MS Exchange
9 4 (12.12%) Law
9 4 (12.12%) VMware Infrastructure
10 3 (9.09%) Windows Server
10 3 (9.09%) Banking
10 3 (9.09%) Altiris
10 3 (9.09%) Incident Management
10 3 (9.09%) Degree
10 3 (9.09%) Security Cleared
10 3 (9.09%) Change Management
10 3 (9.09%) Legal
10 3 (9.09%) AppSense
10 3 (9.09%) SQL
10 3 (9.09%) Windows XP
10 3 (9.09%) Cisco
10 3 (9.09%) Sage
11 2 (6.06%) Mac OS X
11 2 (6.06%) Intranet
11 2 (6.06%) Remedy
11 2 (6.06%) Microsoft Certification

Help Desk Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.12%) MS Exchange
2 1 (3.03%) Exchange Server 2007
2 1 (3.03%) Exchange Server 2013
2 1 (3.03%) SharePoint
2 1 (3.03%) SharePoint 2013
2 1 (3.03%) Skype for Business
Applications
1 18 (54.55%) Microsoft Office
Business Applications
1 1 (3.03%) Unit4 Business World
Cloud Services
1 1 (3.03%) Azure Active Directory
1 1 (3.03%) Microsoft Azure
1 1 (3.03%) Office 365
Communications & Networking
1 2 (6.06%) Intranet
1 2 (6.06%) VPN
2 1 (3.03%) 4G
2 1 (3.03%) Cisco IOS
2 1 (3.03%) Firewall
2 1 (3.03%) FTP
2 1 (3.03%) HTTP
2 1 (3.03%) Internet
2 1 (3.03%) IPsec
2 1 (3.03%) LAN
2 1 (3.03%) NAS
2 1 (3.03%) Reverse Proxy
2 1 (3.03%) SAN
2 1 (3.03%) Skype
2 1 (3.03%) SMTP
2 1 (3.03%) TCP/IP
2 1 (3.03%) VoIP
2 1 (3.03%) WAN
General
1 4 (12.12%) Law
2 3 (9.09%) Banking
2 3 (9.09%) Legal
3 2 (6.06%) Finance
3 2 (6.06%) International Banking
4 1 (3.03%) Back Office
4 1 (3.03%) Publishing
Miscellaneous
1 2 (6.06%) Analytical Skills
2 1 (3.03%) Blackberry
2 1 (3.03%) Handset
2 1 (3.03%) iPad
2 1 (3.03%) iPhone
2 1 (3.03%) NHS
2 1 (3.03%) Smartphone
Operating Systems
1 24 (72.73%) Windows
2 12 (36.36%) Windows 7
3 7 (21.21%) Windows 10
4 3 (9.09%) Windows Server
4 3 (9.09%) Windows XP
5 2 (6.06%) Mac OS X
5 2 (6.06%) Windows 8
5 2 (6.06%) Windows Server 2008
6 1 (3.03%) Apple iOS
6 1 (3.03%) CatOS
6 1 (3.03%) Mac OS
6 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 6 (18.18%) ITIL
2 3 (9.09%) Change Management
2 3 (9.09%) Incident Management
3 2 (6.06%) Server Patching
4 1 (3.03%) Business Continuity
4 1 (3.03%) Business Continuity Planning
4 1 (3.03%) Continuous Improvement
4 1 (3.03%) Disaster Recovery
4 1 (3.03%) Fund Management
4 1 (3.03%) ITIL V2
4 1 (3.03%) ITIL V3
4 1 (3.03%) Kalman Filter
4 1 (3.03%) Load Balancing
4 1 (3.03%) Migration
4 1 (3.03%) Network Architecture
4 1 (3.03%) Patch Management
4 1 (3.03%) PDM
4 1 (3.03%) Problem Management
4 1 (3.03%) Service Management
4 1 (3.03%) Time Management
Programming Languages
1 3 (9.09%) SQL
Qualifications
1 3 (9.09%) Degree
1 3 (9.09%) Security Cleared
2 2 (6.06%) DV Cleared
2 2 (6.06%) ITIL Certification
2 2 (6.06%) Microsoft Certification
3 1 (3.03%) A+ Certification
3 1 (3.03%) CompTIA Security+
3 1 (3.03%) MCITP
3 1 (3.03%) MCSE
3 1 (3.03%) Network+ Certification
3 1 (3.03%) Security+ Certification
Quality Assurance & Compliance
1 4 (12.12%) SLA
System Software
1 19 (57.58%) Active Directory
2 4 (12.12%) VMware Infrastructure
3 1 (3.03%) VMware ESXi
3 1 (3.03%) XenApp
Systems Management
1 1 (3.03%) SCCM
Vendors
1 11 (33.33%) Microsoft
2 6 (18.18%) VMware
3 5 (15.15%) Citrix
4 3 (9.09%) Altiris
4 3 (9.09%) AppSense
4 3 (9.09%) Cisco
4 3 (9.09%) Sage
5 2 (6.06%) Remedy
6 1 (3.03%) Bloomberg
6 1 (3.03%) Dell
6 1 (3.03%) HP
6 1 (3.03%) iManage
6 1 (3.03%) LANDesk
6 1 (3.03%) NetApp
6 1 (3.03%) SAP
6 1 (3.03%) ServiceNow
6 1 (3.03%) Xerox