Customer Experience Manager Job Trends in the Midlands

Customer Experience Manager
England > Midlands

The median Customer Experience Manager salary in the Midlands is £60,000 per year, according to job vacancies posted during the 6 months leading to 3 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 Apr 2026
Same period 2025 Same period 2024
Rank 238 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Experience Manager 5 0 0
As % of all permanent jobs in the Midlands 0.046% - -
As % of the Job Titles category 0.049% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £60,000 - -
England median annual salary £59,375 - £50,000
% change year-on-year - - -47.37%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,106 4,351 9,989
% of permanent jobs with a recognized job title 92.08% 90.21% 93.86%
Number of salaries quoted 6,374 2,721 7,846
10th Percentile £28,250 £28,822 £26,250
25th Percentile £35,000 £36,250 £33,250
Median annual salary (50th Percentile) £50,000 £51,196 £47,500
Median % change year-on-year -2.34% +7.78% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £76,250 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.71%

Customer Experience Manager
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Experience Manager' in the job title relative to all permanent IT jobs advertised in the Midlands.

Customer Experience Manager job vacancy trend in the Midlands

Customer Experience Manager
Salary Trend in the Midlands

Salary distribution trend for Customer Experience Manager job vacancies in the Midlands.

Salary distribution trend for Customer Experience Manager job vacancies in the Midlands

Customer Experience Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience Manager within the Midlands region over the 6 months to 3 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands - 5 £60,000 - 1
Customer Experience Manager
England

Customer Experience Manager Skill Set
Top 25 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 3 April 2026, Customer Experience Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Customer Experience Manager in the job title.

1 5 (100.00%) Customer Experience
2 4 (80.00%) Analytics
2 4 (80.00%) B2B
2 4 (80.00%) Coaching
2 4 (80.00%) Collaborative Working
2 4 (80.00%) Commercialisation
2 4 (80.00%) Continuous Improvement
2 4 (80.00%) CRM
2 4 (80.00%) Dashboard Development
2 4 (80.00%) Degree
2 4 (80.00%) Digital Customer Experience
2 4 (80.00%) Digital Innovation
2 4 (80.00%) Digital Marketing
2 4 (80.00%) Digital Strategy
2 4 (80.00%) E-Commerce
2 4 (80.00%) GTM Strategy
2 4 (80.00%) Looker
2 4 (80.00%) Performance Analysis
2 4 (80.00%) Stakeholder Engagement
2 4 (80.00%) Stakeholder Management
3 1 (20.00%) Customer-Centricity
3 1 (20.00%) HubSpot
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Service Delivery
3 1 (20.00%) Tech Ops

Customer Experience Manager Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Database & Business Intelligence
1 4 (80.00%) Looker
General
1 4 (80.00%) Analytical Skills
1 4 (80.00%) Marketing
2 1 (20.00%) Agriculture
2 1 (20.00%) Social Skills
Miscellaneous
1 4 (80.00%) Onboarding
2 1 (20.00%) Renewable Energy
Processes & Methodologies
1 5 (100.00%) Customer Experience
2 4 (80.00%) Analytics
2 4 (80.00%) B2B
2 4 (80.00%) Coaching
2 4 (80.00%) Collaborative Working
2 4 (80.00%) Commercialisation
2 4 (80.00%) Continuous Improvement
2 4 (80.00%) CRM
2 4 (80.00%) Dashboard Development
2 4 (80.00%) Digital Customer Experience
2 4 (80.00%) Digital Innovation
2 4 (80.00%) Digital Marketing
2 4 (80.00%) Digital Strategy
2 4 (80.00%) E-Commerce
2 4 (80.00%) GTM Strategy
2 4 (80.00%) Performance Analysis
2 4 (80.00%) Stakeholder Engagement
2 4 (80.00%) Stakeholder Management
3 1 (20.00%) Customer-Centricity
3 1 (20.00%) Problem-Solving
Qualifications
1 4 (80.00%) Degree
Vendors
1 1 (20.00%) HubSpot