IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £31,000 per year, according to job vacancies posted during the 6 months leading to 1 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Jun 2026
Same period 2025 Same period 2024
Rank 119 177 157
Rank change year-on-year +58 -20 +65
Permanent jobs requiring an IT Support Engineer 164 54 185
As % of all permanent jobs in the Midlands 1.24% 1.08% 1.45%
As % of the Job Titles category 1.33% 1.18% 1.53%
Number of salaries quoted 134 26 152
10th Percentile £24,750 £24,730 £23,000
25th Percentile £26,750 £25,500 £25,500
Median annual salary (50th Percentile) £31,000 £27,500 £29,000
Median % change year-on-year +12.73% -5.17% +5.45%
75th Percentile £35,000 £31,000 £34,063
90th Percentile £38,375 £39,250 £40,000
England median annual salary £32,500 £32,500 £30,000
% change year-on-year - +8.33% -7.69%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,367 4,579 12,099
% of permanent jobs with a recognized job title 93.25% 91.27% 94.53%
Number of salaries quoted 7,970 2,644 8,945
10th Percentile £30,000 £26,500 £26,250
25th Percentile £37,500 £32,500 £34,000
Median annual salary (50th Percentile) £50,000 £48,000 £47,500
Median % change year-on-year +4.17% +1.05% -9.52%
75th Percentile £65,000 £63,750 £60,250
90th Percentile £82,500 £75,000 £75,000
England median annual salary £55,875 £57,500 £52,500
% change year-on-year -2.83% +9.52% -13.22%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 1 June 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 1 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +29 89 £32,500 +25.00% 3
East Midlands +12 75 £28,250 - 8
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 1 June 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 87 (53.05%) Microsoft 365
2 80 (48.78%) Windows
3 69 (42.07%) Microsoft
3 69 (42.07%) Problem-Solving
4 65 (39.63%) Active Directory
5 37 (22.56%) Azure
6 36 (21.95%) Windows Server
7 34 (20.73%) Customer Service
8 27 (16.46%) DNS
9 25 (15.24%) Entra ID
10 24 (14.63%) DHCP
10 24 (14.63%) SharePoint
10 24 (14.63%) VPN
11 22 (13.41%) Microsoft Intune
12 21 (12.80%) ITSM
13 19 (11.59%) Google
13 19 (11.59%) Google Workspace
14 18 (10.98%) SQL
15 17 (10.37%) Firewall
15 17 (10.37%) Microsoft Exchange
16 16 (9.76%) DBS Check
16 16 (9.76%) Windows 10
17 15 (9.15%) SLA
18 14 (8.54%) Hyper-V
18 14 (8.54%) PowerShell
18 14 (8.54%) Time Management
19 13 (7.93%) Incident Management
19 13 (7.93%) ISO/IEC 27001
19 13 (7.93%) LAN
19 13 (7.93%) Mentoring

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (14.63%) SharePoint
2 17 (10.37%) Microsoft Exchange
3 8 (4.88%) Confluence
4 4 (2.44%) Exchange Server 2007
4 4 (2.44%) Exchange Server 2010
4 4 (2.44%) Exchange Server 2013
5 3 (1.83%) IIS
Applications
1 9 (5.49%) Microsoft Office
2 3 (1.83%) Microsoft Excel
2 3 (1.83%) Photoshop
Business Applications
1 1 (0.61%) Dynamics CRM
1 1 (0.61%) Shopify
Cloud Services
1 87 (53.05%) Microsoft 365
2 37 (22.56%) Azure
3 25 (15.24%) Entra ID
4 19 (11.59%) Google Workspace
5 7 (4.27%) OneDrive
6 2 (1.22%) Slack
7 1 (0.61%) Power Platform
Communications & Networking
1 27 (16.46%) DNS
2 24 (14.63%) DHCP
2 24 (14.63%) VPN
3 17 (10.37%) Firewall
4 13 (7.93%) LAN
5 11 (6.71%) WAN
6 10 (6.10%) VoIP
6 10 (6.10%) Wireless
7 8 (4.88%) TCP/IP
8 7 (4.27%) Wi-Fi
9 5 (3.05%) Remote Desktop
9 5 (3.05%) TETRA
10 3 (1.83%) Internet
11 2 (1.22%) VLAN
12 1 (0.61%) SAN
12 1 (0.61%) WLAN
Database & Business Intelligence
1 3 (1.83%) MySQL
2 1 (0.61%) Power BI
2 1 (0.61%) SQL Server
Development Applications
1 12 (7.32%) JIRA
2 1 (0.61%) Carbide.c++
General
1 32 (19.51%) Social Skills
2 15 (9.15%) Manufacturing
3 12 (7.32%) Analytical Skills
3 12 (7.32%) Organisational Skills
4 11 (6.71%) Multimedia
5 10 (6.10%) Law
6 7 (4.27%) Telecoms
7 2 (1.22%) Public Sector
8 1 (0.61%) Aerospace
8 1 (0.61%) Documentation Skills
8 1 (0.61%) Finance
8 1 (0.61%) Inclusion and Diversity
8 1 (0.61%) Military
Libraries, Frameworks & Software Standards
1 3 (1.83%) CSS
1 3 (1.83%) HTML
1 3 (1.83%) JSON
Miscellaneous
1 38 (23.17%) Driving Licence
2 11 (6.71%) Self-Motivation
3 10 (6.10%) Onboarding
4 9 (5.49%) CCTV
5 5 (3.05%) FMCG
5 5 (3.05%) Social Media
6 3 (1.83%) Analytical Mindset
6 3 (1.83%) Cyber Security Posture
6 3 (1.83%) Security Posture
7 1 (0.61%) Replication
Operating Systems
1 80 (48.78%) Windows
2 36 (21.95%) Windows Server
3 16 (9.76%) Windows 10
4 7 (4.27%) Linux
5 6 (3.66%) Mac OS
6 5 (3.05%) Android
6 5 (3.05%) Apple iOS
7 4 (2.44%) Windows 7
8 1 (0.61%) Windows Server 2019
Processes & Methodologies
1 69 (42.07%) Problem-Solving
2 34 (20.73%) Customer Service
3 21 (12.80%) ITSM
4 14 (8.54%) Time Management
5 13 (7.93%) Incident Management
5 13 (7.93%) Mentoring
5 13 (7.93%) Root Cause Analysis
6 9 (5.49%) Agile
6 9 (5.49%) Cybersecurity
6 9 (5.49%) ERP
6 9 (5.49%) ITIL
6 9 (5.49%) Service Delivery
7 8 (4.88%) Business Continuity
7 8 (4.88%) Disaster Recovery
7 8 (4.88%) Mobile Device Management
8 7 (4.27%) Remote Monitoring and Management
9 4 (2.44%) Asset Management
9 4 (2.44%) Data Analysis
9 4 (2.44%) SIEM
9 4 (2.44%) User Experience
Programming Languages
1 18 (10.98%) SQL
2 14 (8.54%) PowerShell
3 4 (2.44%) PHP
4 3 (1.83%) JavaScript
4 3 (1.83%) Python
4 3 (1.83%) VBA
5 2 (1.22%) Google Apps Script
Qualifications
1 16 (9.76%) DBS Check
2 9 (5.49%) SC Cleared
2 9 (5.49%) Security Cleared
3 5 (3.05%) A+ Certification
3 5 (3.05%) MCITP
3 5 (3.05%) Microsoft Certification
4 4 (2.44%) CompTIA Security+
5 3 (1.83%) BPSS Clearance
Quality Assurance & Compliance
1 15 (9.15%) SLA
2 13 (7.93%) ISO/IEC 27001
3 11 (6.71%) Cyber Essentials
4 4 (2.44%) NIST
4 4 (2.44%) PCI DSS
5 3 (1.83%) Cyber Essentials PLUS
6 1 (0.61%) Accessibility
6 1 (0.61%) GDPR
System Software
1 65 (39.63%) Active Directory
2 14 (8.54%) Hyper-V
3 11 (6.71%) VMware Infrastructure
4 1 (0.61%) Virtual Desktop
Systems Management
1 22 (13.41%) Microsoft Intune
2 2 (1.22%) Jamf Pro
2 2 (1.22%) Single Sign-On
Vendors
1 69 (42.07%) Microsoft
2 19 (11.59%) Google
3 11 (6.71%) Fortinet
3 11 (6.71%) Fujitsu
3 11 (6.71%) Virgin Media
3 11 (6.71%) VMware
4 7 (4.27%) HP
5 5 (3.05%) Salesforce
6 4 (2.44%) Dell
6 4 (2.44%) Freshdesk
6 4 (2.44%) ServiceNow
7 3 (1.83%) Adobe
7 3 (1.83%) Apple
7 3 (1.83%) Infor
8 2 (1.22%) Cisco
8 2 (1.22%) Kaseya
8 2 (1.22%) Logitech
8 2 (1.22%) Meraki
8 2 (1.22%) Yealink
9 1 (0.61%) Veeam