IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 6 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Oct 2026
Same period 2025 Same period 2024
Rank 145 177 171
Rank change year-on-year +32 -6 -2
Permanent jobs requiring an IT Support Engineer 155 57 113
As % of all permanent jobs in the Midlands 0.98% 1.01% 1.19%
As % of the Job Titles category 1.06% 1.09% 1.25%
Number of salaries quoted 133 56 40
10th Percentile £26,750 £24,250 £26,500
25th Percentile £28,000 £25,375 £27,375
Median annual salary (50th Percentile) £32,500 £29,000 £30,000
Median % change year-on-year +12.07% -3.33% -
75th Percentile £35,000 £39,438 £35,000
90th Percentile £41,500 £47,500 £36,000
England median annual salary £34,000 £34,000 £32,000
% change year-on-year - +6.25% -1.54%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,584 5,234 9,037
% of permanent jobs with a recognized job title 92.57% 92.80% 94.83%
Number of salaries quoted 10,159 3,180 4,741
10th Percentile £30,000 £27,000 £28,750
25th Percentile £40,000 £31,750 £36,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -
75th Percentile £65,000 £62,500 £65,000
90th Percentile £80,000 £77,500 £77,500
England median annual salary £59,500 £55,000 £55,000
% change year-on-year +8.18% - -8.33%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 6 October 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 6 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +32 80 £32,500 -10.96% 18
East Midlands -2 75 £32,500 +22.64% 12
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 6 October 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 105 (67.74%) Microsoft 365
2 103 (66.45%) Microsoft
3 99 (63.87%) Windows
4 69 (44.52%) Active Directory
4 69 (44.52%) Problem-Solving
5 54 (34.84%) Customer Service
6 53 (34.19%) Windows Server
7 51 (32.90%) DNS
8 45 (29.03%) DHCP
9 43 (27.74%) Entra ID
10 42 (27.10%) Azure
11 39 (25.16%) VPN
12 34 (21.94%) Microsoft Intune
13 33 (21.29%) Microsoft Exchange
14 32 (20.65%) Hyper-V
15 29 (18.71%) VMware
16 26 (16.77%) TCP/IP
17 25 (16.13%) Business Continuity
17 25 (16.13%) Windows 10
18 24 (15.48%) VMware Infrastructure
19 23 (14.84%) Firewall
19 23 (14.84%) SharePoint
20 22 (14.19%) Cybersecurity
21 21 (13.55%) Google
21 21 (13.55%) Google Workspace
22 19 (12.26%) Continuous Improvement
23 16 (10.32%) ITSM
24 15 (9.68%) Disaster Recovery
24 15 (9.68%) Linux
25 14 (9.03%) DBS Check

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (21.29%) Microsoft Exchange
2 23 (14.84%) SharePoint
3 2 (1.29%) IIS
Applications
1 5 (3.23%) Microsoft Office
2 4 (2.58%) Microsoft Excel
3 2 (1.29%) Photoshop
Business Applications
1 3 (1.94%) Dynamics CRM
Cloud Services
1 105 (67.74%) Microsoft 365
2 43 (27.74%) Entra ID
3 42 (27.10%) Azure
4 21 (13.55%) Google Workspace
5 12 (7.74%) OneDrive
6 5 (3.23%) AWS
7 2 (1.29%) Cloud Computing
8 1 (0.65%) Power Platform
8 1 (0.65%) SaaS
Communications & Networking
1 51 (32.90%) DNS
2 45 (29.03%) DHCP
3 39 (25.16%) VPN
4 26 (16.77%) TCP/IP
5 23 (14.84%) Firewall
6 14 (9.03%) Wi-Fi
7 13 (8.39%) Wireless
8 12 (7.74%) LAN
9 10 (6.45%) WAN
10 9 (5.81%) VLAN
11 5 (3.23%) IP Telephony
12 4 (2.58%) Network Security
12 4 (2.58%) Remote Desktop
13 3 (1.94%) Internet
13 3 (1.94%) VoIP
14 1 (0.65%) SAN
14 1 (0.65%) Structured Cabling
Database & Business Intelligence
1 9 (5.81%) SQL Server
2 2 (1.29%) MySQL
Development Applications
1 1 (0.65%) Carbide.c++
1 1 (0.65%) JIRA
1 1 (0.65%) SQL Server Management Studio (SSMS)
General
1 69 (44.52%) Social Skills
2 12 (7.74%) Telecoms
3 10 (6.45%) Analytical Skills
4 8 (5.16%) Manufacturing
5 5 (3.23%) Legal
6 3 (1.94%) Inclusion and Diversity
7 2 (1.29%) Advertising
7 2 (1.29%) Organisational Skills
7 2 (1.29%) Retail
8 1 (0.65%) Aerospace
8 1 (0.65%) Documentation Skills
8 1 (0.65%) Finance
8 1 (0.65%) Military
Libraries, Frameworks & Software Standards
1 2 (1.29%) CSS
1 2 (1.29%) HTML
1 2 (1.29%) JSON
Miscellaneous
1 48 (30.97%) Driving Licence
2 14 (9.03%) Onboarding
3 13 (8.39%) Self-Motivation
4 12 (7.74%) CCTV
5 2 (1.29%) Analytical Mindset
5 2 (1.29%) Cyber Threat
5 2 (1.29%) Replication
5 2 (1.29%) Social Media
5 2 (1.29%) Video Conferencing
6 1 (0.65%) Educational Technology
6 1 (0.65%) Enterprise Software
6 1 (0.65%) IoT
6 1 (0.65%) Management Information System
6 1 (0.65%) Operational Technology
Operating Systems
1 99 (63.87%) Windows
2 53 (34.19%) Windows Server
3 25 (16.13%) Windows 10
4 15 (9.68%) Linux
5 11 (7.10%) Mac OS
6 3 (1.94%) Apple iOS
7 2 (1.29%) Windows Server 2016
8 1 (0.65%) Android
8 1 (0.65%) Windows Server 2012
Processes & Methodologies
1 69 (44.52%) Problem-Solving
2 54 (34.84%) Customer Service
3 25 (16.13%) Business Continuity
4 22 (14.19%) Cybersecurity
5 19 (12.26%) Continuous Improvement
6 16 (10.32%) ITSM
7 15 (9.68%) Disaster Recovery
8 12 (7.74%) Infrastructure Engineering
8 12 (7.74%) Mentoring
9 11 (7.10%) ITIL
10 10 (6.45%) ERP
11 8 (5.16%) Service Management
11 8 (5.16%) User Experience
12 7 (4.52%) Service Delivery
12 7 (4.52%) Stakeholder Management
12 7 (4.52%) Time Management
13 5 (3.23%) AI
13 5 (3.23%) Incident Management
13 5 (3.23%) Ticket Management
14 4 (2.58%) Data Privacy
Programming Languages
1 11 (7.10%) PowerShell
2 5 (3.23%) SQL
3 2 (1.29%) JavaScript
3 2 (1.29%) PHP
3 2 (1.29%) VBA
4 1 (0.65%) Python
4 1 (0.65%) T-SQL
Qualifications
1 14 (9.03%) DBS Check
2 10 (6.45%) CCNA
2 10 (6.45%) Cisco Certification
2 10 (6.45%) Microsoft Certification
3 9 (5.81%) Degree
4 5 (3.23%) CCNP
4 5 (3.23%) MCSA
4 5 (3.23%) MCSE
4 5 (3.23%) Microsoft Certified Professional
5 3 (1.94%) Azure Certification
5 3 (1.94%) SC Cleared
5 3 (1.94%) Security Cleared
6 1 (0.65%) ITIL Foundation Certificate
6 1 (0.65%) Network+ Certification
Quality Assurance & Compliance
1 10 (6.45%) Cyber Essentials
2 7 (4.52%) ISO/IEC 27001
3 5 (3.23%) PCI DSS
3 5 (3.23%) SLA
4 2 (1.29%) Accessibility
5 1 (0.65%) GDPR
System Software
1 69 (44.52%) Active Directory
2 32 (20.65%) Hyper-V
3 24 (15.48%) VMware Infrastructure
4 3 (1.94%) Firmware
5 1 (0.65%) Virtual Desktop
5 1 (0.65%) VMware ESXi
5 1 (0.65%) vSphere
Systems Management
1 34 (21.94%) Microsoft Intune
2 6 (3.87%) Backup Exec
3 2 (1.29%) SCCM
3 2 (1.29%) WSUS
Vendors
1 103 (66.45%) Microsoft
2 29 (18.71%) VMware
3 21 (13.55%) Google
4 10 (6.45%) WatchGuard
5 8 (5.16%) Veeam
6 6 (3.87%) Datto
6 6 (3.87%) ServiceNow
7 5 (3.23%) Apple
7 5 (3.23%) Cisco
7 5 (3.23%) Draytek
7 5 (3.23%) Fortinet
7 5 (3.23%) Mitel
7 5 (3.23%) SonicWALL
7 5 (3.23%) Sophos
8 4 (2.58%) JD Edwards
8 4 (2.58%) Remedy
9 3 (1.94%) HP
9 3 (1.94%) Palo Alto
10 2 (1.29%) Adobe
10 2 (1.29%) Freshdesk