IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £31,000 per year, according to job vacancies posted during the 6 months leading to 10 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Mar 2026
Same period 2025 Same period 2024
Rank 81 76 139
Rank change year-on-year -5 +63 +120
Permanent jobs requiring an IT Support Engineer 192 190 168
As % of all permanent jobs in the Midlands 1.97% 3.62% 1.73%
As % of the Job Titles category 2.14% 3.93% 1.85%
Number of salaries quoted 161 30 138
10th Percentile £24,750 £25,396 £22,925
25th Percentile £26,250 £26,250 £25,000
Median annual salary (50th Percentile) £31,000 £29,000 £27,500
Median % change year-on-year +6.90% +5.45% +0.92%
75th Percentile £35,000 £31,250 £35,000
90th Percentile £40,000 £32,625 £43,750
England median annual salary £32,000 £30,000 £30,000
% change year-on-year +6.67% - -7.69%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 8,956 4,836 9,099
% of permanent jobs with a recognized job title 91.77% 92.11% 93.71%
Number of salaries quoted 5,530 2,676 7,280
10th Percentile £28,000 £29,125 £26,250
25th Percentile £35,000 £37,500 £32,500
Median annual salary (50th Percentile) £50,000 £52,398 £47,500
Median % change year-on-year -4.58% +10.31% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,500 £73,775
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.69%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 10 March 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 10 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +9 111 £30,000 +3.45% 5
West Midlands -31 81 £32,500 +10.17% 6
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 10 March 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 121 (63.02%) Microsoft 365
2 106 (55.21%) Windows
3 89 (46.35%) Problem-Solving
4 83 (43.23%) Microsoft
5 78 (40.63%) Active Directory
6 68 (35.42%) Azure
7 52 (27.08%) Windows Server
8 49 (25.52%) Customer Service
9 44 (22.92%) Entra ID
10 40 (20.83%) DNS
11 37 (19.27%) DHCP
12 36 (18.75%) SharePoint
13 34 (17.71%) Microsoft Intune
14 31 (16.15%) Incident Management
15 30 (15.63%) ITIL
15 30 (15.63%) ITSM
16 29 (15.10%) Firewall
17 22 (11.46%) Google
18 21 (10.94%) Microsoft Exchange
19 19 (9.90%) Google Workspace
19 19 (9.90%) VPN
20 18 (9.38%) Cybersecurity
20 18 (9.38%) JIRA
20 18 (9.38%) VMware
21 17 (8.85%) Hyper-V
21 17 (8.85%) LAN
21 17 (8.85%) Mentoring
21 17 (8.85%) Microsoft Certification
21 17 (8.85%) SLA
22 15 (7.81%) WAN

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (18.75%) SharePoint
2 21 (10.94%) Microsoft Exchange
3 8 (4.17%) Confluence
4 6 (3.13%) Exchange Server 2007
4 6 (3.13%) Exchange Server 2010
4 6 (3.13%) Exchange Server 2013
Applications
1 13 (6.77%) Microsoft Office
Business Applications
1 5 (2.60%) Dynamics CRM
2 1 (0.52%) Dynamics AX
2 1 (0.52%) Shopify
Cloud Services
1 121 (63.02%) Microsoft 365
2 68 (35.42%) Azure
3 44 (22.92%) Entra ID
4 19 (9.90%) Google Workspace
5 10 (5.21%) AWS
6 8 (4.17%) OneDrive
7 6 (3.13%) SaaS
8 3 (1.56%) Amazon CloudWatch
8 3 (1.56%) Azure Monitor
8 3 (1.56%) Datadog
8 3 (1.56%) GCP
8 3 (1.56%) IaaS
8 3 (1.56%) iPaaS
8 3 (1.56%) PaaS
9 2 (1.04%) Nutanix
9 2 (1.04%) Power Platform
9 2 (1.04%) Slack
Communications & Networking
1 40 (20.83%) DNS
2 37 (19.27%) DHCP
3 29 (15.10%) Firewall
4 19 (9.90%) VPN
5 17 (8.85%) LAN
6 15 (7.81%) WAN
7 9 (4.69%) TCP/IP
8 7 (3.65%) IP Telephony
8 7 (3.65%) VoIP
9 6 (3.13%) VLAN
10 5 (2.60%) TETRA
10 5 (2.60%) Wi-Fi
11 4 (2.08%) Remote Desktop
11 4 (2.08%) WLAN
12 3 (1.56%) SAN
13 2 (1.04%) Network Security
14 1 (0.52%) SD-WAN
14 1 (0.52%) Wireless
Database & Business Intelligence
1 2 (1.04%) Power BI
1 2 (1.04%) SQL Server
Development Applications
1 18 (9.38%) JIRA
General
1 46 (23.96%) Social Skills
2 23 (11.98%) Law
3 19 (9.90%) Organisational Skills
4 11 (5.73%) Multimedia
5 8 (4.17%) Manufacturing
6 7 (3.65%) Finance
6 7 (3.65%) Telecoms
7 5 (2.60%) Analytical Skills
7 5 (2.60%) Legal
8 3 (1.56%) Documentation Skills
9 2 (1.04%) Public Sector
10 1 (0.52%) Electronics
Miscellaneous
1 65 (33.85%) Driving Licence
2 11 (5.73%) Self-Motivation
3 10 (5.21%) Onboarding
4 7 (3.65%) CCTV
5 6 (3.13%) FMCG
6 4 (2.08%) Smartphone
7 3 (1.56%) Clustering
7 3 (1.56%) Cyber Security Posture
7 3 (1.56%) Enterprise Software
7 3 (1.56%) Security Posture
8 2 (1.04%) Social Media
9 1 (0.52%) NHS
Operating Systems
1 106 (55.21%) Windows
2 52 (27.08%) Windows Server
3 13 (6.77%) Windows 10
4 12 (6.25%) Linux
5 8 (4.17%) Apple iOS
6 6 (3.13%) Windows 7
7 5 (2.60%) Windows Server 2019
8 4 (2.08%) Mac OS
9 3 (1.56%) Android
10 2 (1.04%) Windows Server 2012
11 1 (0.52%) Windows Server 2008
Processes & Methodologies
1 89 (46.35%) Problem-Solving
2 49 (25.52%) Customer Service
3 31 (16.15%) Incident Management
4 30 (15.63%) ITIL
4 30 (15.63%) ITSM
5 18 (9.38%) Cybersecurity
6 17 (8.85%) Mentoring
7 13 (6.77%) Infrastructure Engineering
7 13 (6.77%) Root Cause Analysis
8 11 (5.73%) Mobile Device Management
9 10 (5.21%) Remote Monitoring and Management
10 9 (4.69%) Agile
11 8 (4.17%) Business Continuity
11 8 (4.17%) Performance Metrics
12 7 (3.65%) Disaster Recovery
12 7 (3.65%) Proactive Monitoring
13 6 (3.13%) Asset Management
13 6 (3.13%) Process Improvement
13 6 (3.13%) Service Delivery
13 6 (3.13%) Service Management
Programming Languages
1 10 (5.21%) SQL
2 6 (3.13%) PowerShell
3 2 (1.04%) Google Apps Script
3 2 (1.04%) Python
4 1 (0.52%) PHP
Qualifications
1 17 (8.85%) Microsoft Certification
2 9 (4.69%) SC Cleared
2 9 (4.69%) Security Cleared
3 7 (3.65%) CCNA
3 7 (3.65%) CCNP
3 7 (3.65%) Cisco Certification
3 7 (3.65%) MCSA
3 7 (3.65%) MCSE
3 7 (3.65%) Microsoft Certified Professional
4 6 (3.13%) A+ Certification
4 6 (3.13%) MCITP
5 5 (2.60%) ITIL Foundation Certificate
6 4 (2.08%) CompTIA Security+
7 3 (1.56%) BPSS Clearance
8 2 (1.04%) DBS Check
Quality Assurance & Compliance
1 17 (8.85%) SLA
2 14 (7.29%) Cyber Essentials
3 4 (2.08%) ISO/IEC 27001
3 4 (2.08%) NIST
4 3 (1.56%) Cyber Essentials PLUS
4 3 (1.56%) GDPR
System Software
1 78 (40.63%) Active Directory
2 17 (8.85%) Hyper-V
3 11 (5.73%) VMware Infrastructure
4 3 (1.56%) Virtual Machines
5 1 (0.52%) VMware Server
Systems Management
1 34 (17.71%) Microsoft Intune
2 3 (1.56%) Failover Clustering
3 2 (1.04%) Jamf Pro
3 2 (1.04%) Single Sign-On
Vendors
1 83 (43.23%) Microsoft
2 22 (11.46%) Google
3 18 (9.38%) VMware
4 11 (5.73%) Fortinet
4 11 (5.73%) Fujitsu
4 11 (5.73%) Virgin Media
5 9 (4.69%) ServiceNow
6 7 (3.65%) Draytek
6 7 (3.65%) Mitel
6 7 (3.65%) WatchGuard
7 6 (3.13%) Dell
7 6 (3.13%) HP
8 4 (2.08%) Cisco
8 4 (2.08%) Meraki
9 3 (1.56%) Freshdesk
9 3 (1.56%) Infor
9 3 (1.56%) Salesforce
9 3 (1.56%) Veeam
10 2 (1.04%) Darktrace
10 2 (1.04%) Kaseya