IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £31,000 per year, according to job vacancies posted during the 6 months leading to 20 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Jul 2026
Same period 2025 Same period 2024
Rank 126 196 141
Rank change year-on-year +70 -55 +80
Permanent jobs requiring an IT Support Engineer 149 37 202
As % of all permanent jobs in the Midlands 1.11% 0.65% 1.61%
As % of the Job Titles category 1.17% 0.72% 1.71%
Number of salaries quoted 131 37 109
10th Percentile £25,000 £23,500 £23,000
25th Percentile £26,875 £25,000 £25,750
Median annual salary (50th Percentile) £31,000 £27,500 £30,000
Median % change year-on-year +12.73% -8.33% +8.11%
75th Percentile £34,750 £38,750 £35,000
90th Percentile £37,500 £41,050 £43,750
England median annual salary £32,970 £33,000 £30,000
% change year-on-year -0.09% +10.00% -7.69%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 12,745 5,133 11,832
% of permanent jobs with a recognized job title 94.66% 90.63% 94.31%
Number of salaries quoted 8,900 3,262 8,111
10th Percentile £30,000 £26,500 £26,500
25th Percentile £38,250 £32,000 £35,000
Median annual salary (50th Percentile) £50,000 £47,500 £47,500
Median % change year-on-year +5.26% - -9.52%
75th Percentile £65,000 £63,500 £62,500
90th Percentile £80,000 £76,250 £75,000
England median annual salary £57,500 £55,000 £54,399
% change year-on-year +4.55% +1.11% -9.34%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 20 July 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 20 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +45 78 £32,500 +10.17% 5
East Midlands +27 71 £30,000 +9.09% 5
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 20 July 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 86 (57.72%) Microsoft 365
2 82 (55.03%) Windows
3 72 (48.32%) Microsoft
4 66 (44.30%) Active Directory
5 62 (41.61%) Problem-Solving
6 39 (26.17%) Azure
7 34 (22.82%) Windows Server
8 32 (21.48%) Customer Service
9 30 (20.13%) Entra ID
10 28 (18.79%) DNS
11 27 (18.12%) Microsoft Intune
12 25 (16.78%) DHCP
13 23 (15.44%) VPN
14 22 (14.77%) Microsoft Exchange
15 19 (12.75%) ITSM
15 19 (12.75%) SQL
16 18 (12.08%) SharePoint
17 17 (11.41%) DBS Check
17 17 (11.41%) Hyper-V
17 17 (11.41%) Windows 10
18 16 (10.74%) VMware
18 16 (10.74%) VMware Infrastructure
19 15 (10.07%) Firewall
19 15 (10.07%) Google
19 15 (10.07%) Google Workspace
20 14 (9.40%) PowerShell
20 14 (9.40%) Root Cause Analysis
20 14 (9.40%) SLA
21 13 (8.72%) Microsoft Office
22 12 (8.05%) TCP/IP

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (14.77%) Microsoft Exchange
2 18 (12.08%) SharePoint
3 8 (5.37%) Confluence
4 4 (2.68%) Exchange Server 2007
4 4 (2.68%) Exchange Server 2010
4 4 (2.68%) Exchange Server 2013
5 3 (2.01%) IIS
Applications
1 13 (8.72%) Microsoft Office
2 3 (2.01%) Microsoft Excel
2 3 (2.01%) Photoshop
Business Applications
1 1 (0.67%) Shopify
Cloud Services
1 86 (57.72%) Microsoft 365
2 39 (26.17%) Azure
3 30 (20.13%) Entra ID
4 15 (10.07%) Google Workspace
5 6 (4.03%) OneDrive
6 2 (1.34%) Power Platform
7 1 (0.67%) SaaS
Communications & Networking
1 28 (18.79%) DNS
2 25 (16.78%) DHCP
3 23 (15.44%) VPN
4 15 (10.07%) Firewall
5 12 (8.05%) TCP/IP
6 11 (7.38%) Wireless
7 8 (5.37%) VoIP
8 6 (4.03%) LAN
8 6 (4.03%) WAN
8 6 (4.03%) Wi-Fi
9 4 (2.68%) Remote Desktop
10 3 (2.01%) Internet
11 2 (1.34%) VLAN
12 1 (0.67%) SAN
Database & Business Intelligence
1 3 (2.01%) MySQL
2 1 (0.67%) Power BI
2 1 (0.67%) SQL Server
Development Applications
1 9 (6.04%) JIRA
2 1 (0.67%) Carbide.c++
2 1 (0.67%) SQL Server Management Studio (SSMS)
General
1 42 (28.19%) Social Skills
2 10 (6.71%) Manufacturing
3 9 (6.04%) Law
4 8 (5.37%) Analytical Skills
4 8 (5.37%) Organisational Skills
5 7 (4.70%) Telecoms
6 1 (0.67%) Aerospace
6 1 (0.67%) Documentation Skills
6 1 (0.67%) Finance
6 1 (0.67%) Inclusion and Diversity
6 1 (0.67%) Legal
6 1 (0.67%) Military
Libraries, Frameworks & Software Standards
1 3 (2.01%) CSS
1 3 (2.01%) HTML
1 3 (2.01%) JSON
Miscellaneous
1 26 (17.45%) Driving Licence
2 10 (6.71%) Onboarding
3 9 (6.04%) CCTV
4 8 (5.37%) Self-Motivation
5 5 (3.36%) Social Media
6 3 (2.01%) Analytical Mindset
7 1 (0.67%) Cyber Security Posture
7 1 (0.67%) Enterprise Software
7 1 (0.67%) FMCG
7 1 (0.67%) Replication
7 1 (0.67%) Security Posture
Operating Systems
1 82 (55.03%) Windows
2 34 (22.82%) Windows Server
3 17 (11.41%) Windows 10
4 10 (6.71%) Linux
5 9 (6.04%) Mac OS
6 5 (3.36%) Android
6 5 (3.36%) Apple iOS
7 4 (2.68%) Windows 7
Processes & Methodologies
1 62 (41.61%) Problem-Solving
2 32 (21.48%) Customer Service
3 19 (12.75%) ITSM
4 14 (9.40%) Root Cause Analysis
5 10 (6.71%) Business Continuity
5 10 (6.71%) ERP
5 10 (6.71%) Incident Management
5 10 (6.71%) Time Management
6 9 (6.04%) Agile
7 8 (5.37%) Continuous Improvement
7 8 (5.37%) Disaster Recovery
7 8 (5.37%) Service Delivery
8 6 (4.03%) Mobile Device Management
9 5 (3.36%) Cybersecurity
9 5 (3.36%) ITIL
10 4 (2.68%) Coaching
10 4 (2.68%) Data Analysis
10 4 (2.68%) Service Management
10 4 (2.68%) Ticket Management
10 4 (2.68%) User Experience
Programming Languages
1 19 (12.75%) SQL
2 14 (9.40%) PowerShell
3 4 (2.68%) PHP
4 3 (2.01%) JavaScript
4 3 (2.01%) VBA
5 1 (0.67%) Python
5 1 (0.67%) T-SQL
Qualifications
1 17 (11.41%) DBS Check
2 6 (4.03%) Microsoft Certification
3 5 (3.36%) A+ Certification
3 5 (3.36%) MCITP
4 1 (0.67%) BPSS Clearance
4 1 (0.67%) SC Cleared
4 1 (0.67%) Security Cleared
Quality Assurance & Compliance
1 14 (9.40%) SLA
2 10 (6.71%) ISO/IEC 27001
3 6 (4.03%) Cyber Essentials
4 5 (3.36%) PCI DSS
5 1 (0.67%) Accessibility
5 1 (0.67%) Cyber Essentials PLUS
5 1 (0.67%) GDPR
System Software
1 66 (44.30%) Active Directory
2 17 (11.41%) Hyper-V
3 16 (10.74%) VMware Infrastructure
4 1 (0.67%) Virtual Desktop
Systems Management
1 27 (18.12%) Microsoft Intune
2 2 (1.34%) Jamf Pro
Vendors
1 72 (48.32%) Microsoft
2 16 (10.74%) VMware
3 15 (10.07%) Google
4 7 (4.70%) HP
5 4 (2.68%) Dell
5 4 (2.68%) Freshdesk
5 4 (2.68%) Remedy
5 4 (2.68%) ServiceNow
6 3 (2.01%) Adobe
6 3 (2.01%) Apple
6 3 (2.01%) Salesforce
7 2 (1.34%) Cisco
7 2 (1.34%) Meraki
8 1 (0.67%) Infor
8 1 (0.67%) Veeam