Period
to 9 December 2021

The median annual salary for an IT Support Engineer was £28,500 in advertised job vacancies in the Midlands during the 6 months to 9 December 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > Midlands
6 months to
9 Dec 2021
Same period 2020 Same period 2019
Rank 237 183 224
Rank change year-on-year -54 +41 +94
Permanent jobs requiring an IT Support Engineer 88 39 116
As % of all permanent jobs advertised in the Midlands 0.83% 0.80% 1.03%
As % of the Job Titles category 0.89% 0.84% 1.07%
Number of salaries quoted 86 35 89
10th Percentile £20,000 £19,400 £21,150
25th Percentile £21,563 £22,000 £24,750
Median annual salary (50th Percentile) £28,500 £27,500 £28,000
Median % change year-on-year +3.64% -1.79% +16.67%
75th Percentile £33,750 £35,625 £32,500
90th Percentile £38,750 £38,750 £35,400
England median annual salary £29,000 £28,500 £29,000
% change year-on-year +1.75% -1.72% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Midlands
Permanent vacancies in the Midlands with a recognized job title 9,920 4,632 10,814
% of permanent IT jobs with a recognized job title 93.23% 95.47% 96.48%
Number of salaries quoted 7,463 3,804 9,093
10th Percentile £27,750 £27,500 £26,000
25th Percentile £36,250 £35,000 £32,500
Median annual salary (50th Percentile) £50,000 £45,000 £45,000
Median % change year-on-year +11.11% - +5.88%
75th Percentile £62,500 £57,500 £56,250
90th Percentile £77,500 £68,750 £70,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

IT Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Engineer in the Midlands.

Salary trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 9 December 2021.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 9 December 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Midlands -24 49 £28,000 +16.67% 21
West Midlands -90 39 £32,000 +16.36% 24
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the Midlands

For the 6 months to 9 December 2021, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 69 (78.41%) Microsoft 365
2 68 (77.27%) Microsoft
3 66 (75.00%) Windows
4 60 (68.18%) Active Directory
5 55 (62.50%) Social Skills
6 40 (45.45%) Azure
7 38 (43.18%) VMware
8 32 (36.36%) Problem-Solving
9 31 (35.23%) Windows Server
9 31 (35.23%) VMware Infrastructure
10 30 (34.09%) MS Exchange
10 30 (34.09%) Windows 10
11 27 (30.68%) Self-Motivation
11 27 (30.68%) SLA
12 21 (23.86%) Citrix
12 21 (23.86%) DNS
13 18 (20.45%) DHCP
14 17 (19.32%) Cisco
15 16 (18.18%) Hyper-V
16 15 (17.05%) XenApp
16 15 (17.05%) XenDesktop
17 14 (15.91%) Windows Server 2016
18 12 (13.64%) LAN
19 11 (12.50%) SQL
19 11 (12.50%) Windows Server 2012
20 10 (11.36%) WAN
20 10 (11.36%) Microsoft Certification
20 10 (11.36%) Manufacturing
21 9 (10.23%) Project Management
21 9 (10.23%) TCP/IP

IT Support Engineer Skill Set
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (34.09%) MS Exchange
2 6 (6.82%) SharePoint
3 3 (3.41%) Exchange Server 2013
3 3 (3.41%) Skype for Business
4 2 (2.27%) Exchange Server 2003
4 2 (2.27%) Exchange Server 2007
4 2 (2.27%) Exchange Server 2010
Applications
1 7 (7.95%) Microsoft Office
Business Applications
1 1 (1.14%) Dynamics NAV
Cloud Services
1 69 (78.41%) Microsoft 365
2 40 (45.45%) Azure
3 1 (1.14%) Azure Active Directory
Communications & Networking
1 21 (23.86%) DNS
2 18 (20.45%) DHCP
3 12 (13.64%) LAN
4 10 (11.36%) WAN
5 9 (10.23%) TCP/IP
6 6 (6.82%) Firewall
7 4 (4.55%) VPN
7 4 (4.55%) Wi-Fi
8 3 (3.41%) IP Telephony
8 3 (3.41%) SD-WAN
8 3 (3.41%) Skype
8 3 (3.41%) Wireless
9 2 (2.27%) Internet
9 2 (2.27%) Remote Desktop
9 2 (2.27%) Structured Cabling
9 2 (2.27%) VoIP
10 1 (1.14%) ADSL
10 1 (1.14%) Broadband
10 1 (1.14%) Cisco IOS
10 1 (1.14%) Network Security
Database & Business Intelligence
1 5 (5.68%) SQL Server
General
1 55 (62.50%) Social Skills
2 10 (11.36%) Manufacturing
3 8 (9.09%) Public Sector
4 5 (5.68%) Back Office
5 4 (4.55%) Telecoms
6 2 (2.27%) Law
7 1 (1.14%) Analytical Skills
7 1 (1.14%) Automotive
Miscellaneous
1 27 (30.68%) Self-Motivation
2 6 (6.82%) FMCG
3 4 (4.55%) Driving Licence
4 3 (3.41%) Private Cloud
5 2 (2.27%) CCTV
5 2 (2.27%) Data Protection Act
6 1 (1.14%) AS400
6 1 (1.14%) Client/Server
6 1 (1.14%) Data Centre
6 1 (1.14%) iPad
6 1 (1.14%) iPhone
6 1 (1.14%) Management Information System
6 1 (1.14%) Smartphone
Operating Systems
1 66 (75.00%) Windows
2 31 (35.23%) Windows Server
3 30 (34.09%) Windows 10
4 14 (15.91%) Windows Server 2016
5 11 (12.50%) Windows Server 2012
6 6 (6.82%) Windows Server 2019
7 5 (5.68%) Android
8 3 (3.41%) Windows 7
8 3 (3.41%) Windows Server 2008
9 2 (2.27%) Linux
9 2 (2.27%) Mac OS
9 2 (2.27%) Windows 2000 Server
9 2 (2.27%) Windows Server 2003
10 1 (1.14%) Windows 8
Processes & Methodologies
1 32 (36.36%) Problem-Solving
2 9 (10.23%) Project Management
3 5 (5.68%) Logistics
3 5 (5.68%) Mentoring
4 3 (3.41%) Break/Fix
4 3 (3.41%) Coaching
4 3 (3.41%) Continuous Improvement
4 3 (3.41%) Data Privacy
4 3 (3.41%) Disaster Recovery
4 3 (3.41%) Migration
4 3 (3.41%) Operations Management
5 2 (2.27%) Business Continuity
5 2 (2.27%) Data Protection
5 2 (2.27%) Incident Management
5 2 (2.27%) ITIL
5 2 (2.27%) Web Design
6 1 (1.14%) Computer Science
6 1 (1.14%) Data Migration
6 1 (1.14%) Network Architecture
6 1 (1.14%) Time Management
Programming Languages
1 11 (12.50%) SQL
2 1 (1.14%) C
Qualifications
1 10 (11.36%) Microsoft Certification
2 8 (9.09%) Citrix Certification
2 8 (9.09%) MCITP
3 1 (1.14%) CCNA
3 1 (1.14%) Cisco Certification
3 1 (1.14%) Computer Science Degree
3 1 (1.14%) Degree
3 1 (1.14%) MCSA
3 1 (1.14%) MCSE
3 1 (1.14%) SC Cleared
3 1 (1.14%) Security Cleared
3 1 (1.14%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 27 (30.68%) SLA
System Software
1 60 (68.18%) Active Directory
2 31 (35.23%) VMware Infrastructure
3 16 (18.18%) Hyper-V
4 15 (17.05%) XenApp
4 15 (17.05%) XenDesktop
5 8 (9.09%) vSphere
6 3 (3.41%) Virtual Machines
7 1 (1.14%) VMware ESXi
Systems Management
1 8 (9.09%) SCCM
2 4 (4.55%) Microsoft Intune
2 4 (4.55%) SCOM
3 3 (3.41%) FortiGate
4 1 (1.14%) Cisco Prime
4 1 (1.14%) McAfee ePO
4 1 (1.14%) WSUS
Vendors
1 68 (77.27%) Microsoft
2 38 (43.18%) VMware
3 21 (23.86%) Citrix
4 17 (19.32%) Cisco
5 5 (5.68%) Apple
6 4 (4.55%) Meraki
6 4 (4.55%) SolarWinds
7 3 (3.41%) Dell
7 3 (3.41%) Dell KACE
7 3 (3.41%) Huawei
7 3 (3.41%) Veeam
8 2 (2.27%) iManage
8 2 (2.27%) SAP
8 2 (2.27%) ServiceNow
8 2 (2.27%) Sophos
8 2 (2.27%) Ubiquiti
9 1 (1.14%) Juniper
9 1 (1.14%) McAfee
9 1 (1.14%) Mitel
9 1 (1.14%) SonicWALL