IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 15 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Sep 2026
Same period 2025 Same period 2024
Rank 145 177 160
Rank change year-on-year +32 -17 +17
Permanent jobs requiring an IT Support Engineer 142 52 121
As % of all permanent jobs in the Midlands 0.93% 0.93% 1.21%
As % of the Job Titles category 0.99% 1.01% 1.28%
Number of salaries quoted 124 51 48
10th Percentile £26,750 £24,250 £25,650
25th Percentile £27,938 £25,188 £27,375
Median annual salary (50th Percentile) £32,500 £29,000 £30,000
Median % change year-on-year +12.07% -3.33% +5.26%
75th Percentile £35,000 £39,250 £35,000
90th Percentile £41,050 £43,750 £36,300
England median annual salary £34,000 £35,000 £32,500
% change year-on-year -2.86% +7.69% -

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,332 5,138 9,458
% of permanent jobs with a recognized job title 93.43% 91.93% 94.81%
Number of salaries quoted 10,004 3,236 5,424
10th Percentile £30,000 £26,984 £28,119
25th Percentile £40,000 £31,750 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £65,000 £62,500 £63,750
90th Percentile £80,000 £77,500 £77,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.33%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 15 September 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 15 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +19 73 £32,500 -7.14% 12
East Midlands +3 69 £30,000 +13.21% 9
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 15 September 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 90 (63.38%) Microsoft 365
2 86 (60.56%) Microsoft
3 85 (59.86%) Windows
4 60 (42.25%) Active Directory
5 55 (38.73%) Problem-Solving
6 44 (30.99%) Windows Server
7 41 (28.87%) Customer Service
8 40 (28.17%) DNS
9 39 (27.46%) Entra ID
10 38 (26.76%) Azure
11 37 (26.06%) DHCP
12 32 (22.54%) Microsoft Intune
13 30 (21.13%) VPN
14 28 (19.72%) Microsoft Exchange
15 27 (19.01%) Hyper-V
16 25 (17.61%) VMware
17 22 (15.49%) TCP/IP
18 21 (14.79%) VMware Infrastructure
19 20 (14.08%) SharePoint
20 19 (13.38%) Cybersecurity
20 19 (13.38%) Firewall
20 19 (13.38%) Windows 10
21 17 (11.97%) Business Continuity
21 17 (11.97%) Continuous Improvement
22 16 (11.27%) DBS Check
23 15 (10.56%) Wireless
24 14 (9.86%) Google
24 14 (9.86%) Google Workspace
24 14 (9.86%) Linux
25 12 (8.45%) ERP

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (19.72%) Microsoft Exchange
2 20 (14.08%) SharePoint
3 3 (2.11%) IIS
Applications
1 4 (2.82%) Microsoft Office
2 3 (2.11%) Microsoft Excel
2 3 (2.11%) Photoshop
Cloud Services
1 90 (63.38%) Microsoft 365
2 39 (27.46%) Entra ID
3 38 (26.76%) Azure
4 14 (9.86%) Google Workspace
5 7 (4.93%) OneDrive
6 4 (2.82%) AWS
7 1 (0.70%) Power Platform
7 1 (0.70%) SaaS
Communications & Networking
1 40 (28.17%) DNS
2 37 (26.06%) DHCP
3 30 (21.13%) VPN
4 22 (15.49%) TCP/IP
5 19 (13.38%) Firewall
6 15 (10.56%) Wireless
7 10 (7.04%) Wi-Fi
8 6 (4.23%) VLAN
9 5 (3.52%) LAN
10 4 (2.82%) IP Telephony
10 4 (2.82%) Remote Desktop
10 4 (2.82%) WAN
11 3 (2.11%) Internet
11 3 (2.11%) Network Security
11 3 (2.11%) VoIP
12 1 (0.70%) SAN
12 1 (0.70%) Structured Cabling
Database & Business Intelligence
1 3 (2.11%) MySQL
2 2 (1.41%) SQL Server
Development Applications
1 1 (0.70%) Carbide.c++
1 1 (0.70%) JIRA
1 1 (0.70%) SQL Server Management Studio (SSMS)
General
1 56 (39.44%) Social Skills
2 11 (7.75%) Analytical Skills
2 11 (7.75%) Telecoms
3 10 (7.04%) Manufacturing
4 5 (3.52%) Legal
5 3 (2.11%) Inclusion and Diversity
6 2 (1.41%) Advertising
7 1 (0.70%) Aerospace
7 1 (0.70%) Documentation Skills
7 1 (0.70%) Finance
7 1 (0.70%) Military
Libraries, Frameworks & Software Standards
1 3 (2.11%) CSS
1 3 (2.11%) HTML
1 3 (2.11%) JSON
Miscellaneous
1 38 (26.76%) Driving Licence
2 13 (9.15%) CCTV
3 12 (8.45%) Onboarding
4 11 (7.75%) Self-Motivation
5 3 (2.11%) Analytical Mindset
5 3 (2.11%) Social Media
6 2 (1.41%) Cyber Threat
6 2 (1.41%) Replication
6 2 (1.41%) Video Conferencing
7 1 (0.70%) Educational Technology
7 1 (0.70%) Enterprise Software
7 1 (0.70%) Management Information System
Operating Systems
1 85 (59.86%) Windows
2 44 (30.99%) Windows Server
3 19 (13.38%) Windows 10
4 14 (9.86%) Linux
5 11 (7.75%) Mac OS
6 5 (3.52%) Apple iOS
7 3 (2.11%) Android
8 1 (0.70%) Windows Server 2012
Processes & Methodologies
1 55 (38.73%) Problem-Solving
2 41 (28.87%) Customer Service
3 19 (13.38%) Cybersecurity
4 17 (11.97%) Business Continuity
4 17 (11.97%) Continuous Improvement
5 12 (8.45%) ERP
5 12 (8.45%) Mentoring
6 11 (7.75%) ITSM
7 10 (7.04%) Disaster Recovery
8 9 (6.34%) Time Management
9 8 (5.63%) User Experience
10 7 (4.93%) ITIL
10 7 (4.93%) Service Delivery
10 7 (4.93%) Stakeholder Management
11 5 (3.52%) AI
11 5 (3.52%) Infrastructure Engineering
11 5 (3.52%) Ticket Management
12 4 (2.82%) Cloud Security
12 4 (2.82%) Incident Management
12 4 (2.82%) Vulnerability Remediation
Programming Languages
1 11 (7.75%) PowerShell
2 9 (6.34%) SQL
3 3 (2.11%) JavaScript
3 3 (2.11%) PHP
3 3 (2.11%) VBA
4 1 (0.70%) Python
4 1 (0.70%) T-SQL
Qualifications
1 16 (11.27%) DBS Check
2 8 (5.63%) CCNA
2 8 (5.63%) Cisco Certification
2 8 (5.63%) Degree
2 8 (5.63%) Microsoft Certification
3 4 (2.82%) CCNP
3 4 (2.82%) MCSA
3 4 (2.82%) MCSE
3 4 (2.82%) Microsoft Certified Professional
4 3 (2.11%) Azure Certification
5 2 (1.41%) SC Cleared
5 2 (1.41%) Security Cleared
6 1 (0.70%) Network+ Certification
Quality Assurance & Compliance
1 10 (7.04%) ISO/IEC 27001
2 9 (6.34%) Cyber Essentials
3 5 (3.52%) PCI DSS
3 5 (3.52%) SLA
4 2 (1.41%) Accessibility
5 1 (0.70%) GDPR
System Software
1 60 (42.25%) Active Directory
2 27 (19.01%) Hyper-V
3 21 (14.79%) VMware Infrastructure
4 3 (2.11%) Firmware
5 1 (0.70%) Virtual Desktop
5 1 (0.70%) VMware ESXi
5 1 (0.70%) vSphere
Systems Management
1 32 (22.54%) Microsoft Intune
2 2 (1.41%) SCCM
2 2 (1.41%) WSUS
3 1 (0.70%) Backup Exec
Vendors
1 86 (60.56%) Microsoft
2 25 (17.61%) VMware
3 14 (9.86%) Google
4 7 (4.93%) ServiceNow
4 7 (4.93%) WatchGuard
5 5 (3.52%) Apple
6 4 (2.82%) Cisco
6 4 (2.82%) Draytek
6 4 (2.82%) Freshdesk
6 4 (2.82%) Mitel
6 4 (2.82%) Remedy
7 3 (2.11%) Adobe
7 3 (2.11%) Fortinet
7 3 (2.11%) HP
7 3 (2.11%) JD Edwards
7 3 (2.11%) Palo Alto
7 3 (2.11%) SonicWALL
7 3 (2.11%) Sophos
7 3 (2.11%) Veeam
8 1 (0.70%) Salesforce