IT Support Engineer Jobs in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £27,500 per year, according to job vacancies posted during the 6 months leading to 9 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 Jul 2025
Same period 2024 Same period 2023
Rank 221 147 217
Rank change year-on-year -74 +70 +71
Permanent jobs requiring an IT Support Engineer 34 227 81
As % of all permanent jobs advertised in the Midlands 0.48% 1.68% 1.01%
As % of the Job Titles category 0.52% 1.78% 1.12%
Number of salaries quoted 34 130 69
10th Percentile £23,500 £23,000 £23,500
25th Percentile £25,000 £25,500 £26,000
Median annual salary (50th Percentile) £27,500 £30,000 £27,500
Median % change year-on-year -8.33% +9.09% -
75th Percentile £37,813 £33,750 £33,750
90th Percentile £39,250 £43,750 £36,300
England median annual salary £33,000 £30,000 £32,500
% change year-on-year +10.00% -7.69% +3.17%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,484 12,769 7,242
% of permanent jobs with a recognized job title 91.72% 94.24% 90.04%
Number of salaries quoted 3,200 8,865 4,596
10th Percentile £26,500 £26,250 £29,000
25th Percentile £32,500 £34,750 £37,875
Median annual salary (50th Percentile) £47,683 £47,500 £52,500
Median % change year-on-year +0.39% -9.52% +5.00%
75th Percentile £63,500 £61,250 £66,250
90th Percentile £76,375 £75,000 £77,500
England median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

IT Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Engineer in the Midlands.

Salary trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 9 July 2025.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 9 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -9 23 £27,500 -8.33% 23
West Midlands -51 11 £27,500 -5.17% 25
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 9 July 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 26 (76.47%) Microsoft 365
1 26 (76.47%) Windows
2 22 (64.71%) Driving Licence
3 21 (61.76%) Active Directory
4 18 (52.94%) Microsoft
4 18 (52.94%) Windows Server
5 15 (44.12%) Problem-Solving
5 15 (44.12%) Customer Service
5 15 (44.12%) DNS
6 11 (32.35%) Azure
7 10 (29.41%) Firewall
8 9 (26.47%) DHCP
8 9 (26.47%) Social Skills
9 8 (23.53%) SharePoint
10 7 (20.59%) HP
10 7 (20.59%) SCCM
10 7 (20.59%) VLAN
10 7 (20.59%) Windows 10
11 6 (17.65%) Microsoft Intune
11 6 (17.65%) PowerShell
11 6 (17.65%) Migration
11 6 (17.65%) Cisco Certification
11 6 (17.65%) CCNA
11 6 (17.65%) Cisco
12 5 (14.71%) TCP/IP
12 5 (14.71%) VPN
12 5 (14.71%) Microsoft Office
12 5 (14.71%) WAN
12 5 (14.71%) Service Delivery
12 5 (14.71%) SAN

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (23.53%) SharePoint
2 2 (5.88%) Microsoft Exchange
Applications
1 5 (14.71%) Microsoft Office
Cloud Services
1 26 (76.47%) Microsoft 365
2 11 (32.35%) Azure
3 4 (11.76%) Entra ID
4 1 (2.94%) AWS
4 1 (2.94%) Dynamics 365
4 1 (2.94%) PaaS
4 1 (2.94%) SaaS
Communications & Networking
1 15 (44.12%) DNS
2 10 (29.41%) Firewall
3 9 (26.47%) DHCP
4 7 (20.59%) VLAN
5 5 (14.71%) iSCSI
5 5 (14.71%) SAN
5 5 (14.71%) TCP/IP
5 5 (14.71%) VPN
5 5 (14.71%) WAN
6 3 (8.82%) LAN
6 3 (8.82%) Wi-Fi
7 2 (5.88%) Softphone
8 1 (2.94%) 3G
8 1 (2.94%) 4G
8 1 (2.94%) ADSL
General
1 9 (26.47%) Social Skills
2 5 (14.71%) Billing
2 5 (14.71%) Telecoms
3 3 (8.82%) Analytical Skills
3 3 (8.82%) Finance
3 3 (8.82%) Organisational Skills
3 3 (8.82%) Public Sector
4 2 (5.88%) Back Office
4 2 (5.88%) Publishing
5 1 (2.94%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (5.88%) EDI
Miscellaneous
1 22 (64.71%) Driving Licence
2 5 (14.71%) Self-Motivation
3 3 (8.82%) EPoS
3 3 (8.82%) Social Media
4 2 (5.88%) Security Posture
Operating Systems
1 26 (76.47%) Windows
2 18 (52.94%) Windows Server
3 7 (20.59%) Windows 10
4 3 (8.82%) Windows 7
5 1 (2.94%) Android
5 1 (2.94%) Apple iOS
5 1 (2.94%) Linux
Processes & Methodologies
1 15 (44.12%) Customer Service
1 15 (44.12%) Problem-Solving
2 6 (17.65%) Migration
3 5 (14.71%) Incident Management
3 5 (14.71%) Remote Monitoring and Management
3 5 (14.71%) Service Delivery
3 5 (14.71%) Tech Ops
4 4 (11.76%) Cybersecurity
5 3 (8.82%) Customer Experience
5 3 (8.82%) Decision-Making
5 3 (8.82%) ERP
5 3 (8.82%) Mathematics
6 2 (5.88%) CRM
6 2 (5.88%) Data Security
6 2 (5.88%) Disaster Recovery
6 2 (5.88%) Incident Response
6 2 (5.88%) Infrastructure Engineering
6 2 (5.88%) Mobile Device Management
6 2 (5.88%) Requirements Workshops
6 2 (5.88%) Resource Allocation
Programming Languages
1 6 (17.65%) PowerShell
Qualifications
1 6 (17.65%) CCNA
1 6 (17.65%) Cisco Certification
2 3 (8.82%) DBS Check
3 2 (5.88%) A+ Certification
4 1 (2.94%) CCNP
4 1 (2.94%) Computer Science Degree
4 1 (2.94%) Degree
4 1 (2.94%) MCP
4 1 (2.94%) MCSA
4 1 (2.94%) MCSE
4 1 (2.94%) Microsoft Certification
4 1 (2.94%) Network+ Certification
System Software
1 21 (61.76%) Active Directory
2 5 (14.71%) Hyper-V
3 2 (5.88%) Firmware
Systems Management
1 7 (20.59%) SCCM
2 6 (17.65%) Microsoft Intune
3 5 (14.71%) Autotask
Vendors
1 18 (52.94%) Microsoft
2 7 (20.59%) HP
3 6 (17.65%) Cisco
4 5 (14.71%) Aruba
4 5 (14.71%) Datto
5 2 (5.88%) Apple
6 1 (2.94%) Meraki