IT Support Engineer Jobs in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £29,000 per year according to job vacancies posted during the 6 months to 21 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
21 May 2024
Same period 2023 Same period 2022
Rank 151 233 276
Rank change year-on-year +82 +43 -77
Permanent jobs requiring an IT Support Engineer 183 83 86
As % of all permanent jobs advertised in the Midlands 1.51% 0.92% 0.78%
As % of the Job Titles category 1.60% 1.03% 0.82%
Number of salaries quoted 150 71 84
10th Percentile £23,000 £23,500 £22,500
25th Percentile £25,500 £25,500 £22,938
Median annual salary (50th Percentile) £29,000 £27,500 £27,750
Median % change year-on-year +5.45% -0.90% -2.63%
75th Percentile £34,688 £32,500 £33,750
90th Percentile £40,375 £37,500 £38,525
England median annual salary £30,000 £32,500 £31,500
% change year-on-year -7.69% +3.17% +5.00%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,454 8,078 10,498
% of permanent jobs with a recognized job title 94.43% 89.66% 95.13%
Number of salaries quoted 8,453 4,548 7,047
10th Percentile £26,250 £28,500 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

IT Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Engineer in the Midlands.

Salary trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 21 May 2024.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 21 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +67 108 £28,500 +3.64% 10
East Midlands +20 70 £30,000 +9.09% 13
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 21 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 114 (62.30%) Windows
2 100 (54.64%) Active Directory
3 99 (54.10%) Microsoft 365
4 78 (42.62%) Microsoft
5 75 (40.98%) Windows Server
6 64 (34.97%) Azure
7 48 (26.23%) Entra ID
8 39 (21.31%) Microsoft Intune
8 39 (21.31%) VMware
9 36 (19.67%) Problem-Solving
9 36 (19.67%) Social Skills
10 35 (19.13%) ITIL
11 34 (18.58%) Hyper-V
12 32 (17.49%) VMware Infrastructure
13 30 (16.39%) DHCP
13 30 (16.39%) DNS
14 26 (14.21%) Customer Service
15 25 (13.66%) Microsoft Exchange
15 25 (13.66%) Firewall
16 24 (13.11%) SCCM
17 23 (12.57%) Windows 10
18 22 (12.02%) Telecoms
18 22 (12.02%) Cisco
19 20 (10.93%) SharePoint
19 20 (10.93%) Veeam
19 20 (10.93%) Cybersecurity
20 19 (10.38%) Windows Server 2012
20 19 (10.38%) Microsoft Office
21 18 (9.84%) VoIP
22 17 (9.29%) Infrastructure Engineering

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.66%) Microsoft Exchange
2 20 (10.93%) SharePoint
3 2 (1.09%) Exchange Server 2010
Applications
1 19 (10.38%) Microsoft Office
Cloud Services
1 99 (54.10%) Microsoft 365
2 64 (34.97%) Azure
3 48 (26.23%) Entra ID
4 10 (5.46%) AWS
5 2 (1.09%) Amazon S3
5 2 (1.09%) ClickUp
5 2 (1.09%) Google Workspace
5 2 (1.09%) Microsoft Purview
5 2 (1.09%) Mimecast
5 2 (1.09%) OneDrive
5 2 (1.09%) OpenDNS
6 1 (0.55%) Nutanix
Communications & Networking
1 30 (16.39%) DHCP
1 30 (16.39%) DNS
2 25 (13.66%) Firewall
3 18 (9.84%) VoIP
4 15 (8.20%) TCP/IP
5 10 (5.46%) Wi-Fi
6 9 (4.92%) SAN
7 8 (4.37%) PBX
7 8 (4.37%) Wireless
8 6 (3.28%) LAN
8 6 (3.28%) WAN
9 5 (2.73%) Broadband
10 2 (1.09%) EIGRP
10 2 (1.09%) IPsec
10 2 (1.09%) iSCSI
10 2 (1.09%) OSPF
10 2 (1.09%) RIP
10 2 (1.09%) VPN
10 2 (1.09%) VRRP
10 2 (1.09%) X.509
Database & Business Intelligence
1 9 (4.92%) Amazon RDS
2 4 (2.19%) SQL Server
General
1 36 (19.67%) Social Skills
2 22 (12.02%) Telecoms
3 13 (7.10%) Law
4 8 (4.37%) Finance
5 6 (3.28%) Manufacturing
6 2 (1.09%) Games
6 2 (1.09%) Legal
7 1 (0.55%) Analytical Skills
7 1 (0.55%) Inclusion and Diversity
7 1 (0.55%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.09%) LAMP
1 2 (1.09%) V-Ray
Miscellaneous
1 16 (8.74%) Self-Motivation
2 14 (7.65%) Driving Licence
3 11 (6.01%) Fat Client
3 11 (6.01%) Replication
3 11 (6.01%) Thin Client
4 6 (3.28%) Data Centre
5 5 (2.73%) Onboarding
6 2 (1.09%) PKI
7 1 (0.55%) CCTV
Operating Systems
1 114 (62.30%) Windows
2 75 (40.98%) Windows Server
3 23 (12.57%) Windows 10
4 19 (10.38%) Windows Server 2012
5 9 (4.92%) Mac OS
6 8 (4.37%) Windows Server 2016
7 7 (3.83%) Linux
7 7 (3.83%) Windows Server 2019
8 3 (1.64%) CentOS
9 1 (0.55%) Windows 7
9 1 (0.55%) Windows 8
Processes & Methodologies
1 36 (19.67%) Problem-Solving
2 35 (19.13%) ITIL
3 26 (14.21%) Customer Service
4 20 (10.93%) Cybersecurity
5 17 (9.29%) Infrastructure Engineering
6 15 (8.20%) Agile
7 13 (7.10%) Continuous Improvement
8 11 (6.01%) Break/Fix
8 11 (6.01%) Change Management
8 11 (6.01%) Project Planning
8 11 (6.01%) Service Delivery
9 9 (4.92%) Asset Management
9 9 (4.92%) Proactive Monitoring
10 7 (3.83%) Customer Requirements
10 7 (3.83%) Disaster Recovery
10 7 (3.83%) High Availability
11 5 (2.73%) Customer Experience
11 5 (2.73%) ERP
11 5 (2.73%) Service Management
11 5 (2.73%) Threat Management
Programming Languages
1 6 (3.28%) PowerShell
2 3 (1.64%) SQL
3 1 (0.55%) Perl
3 1 (0.55%) Python
Qualifications
1 13 (7.10%) Microsoft Certification
2 10 (5.46%) DBS Check
3 5 (2.73%) A+ Certification
3 5 (2.73%) Network+ Certification
4 1 (0.55%) MCSE
Quality Assurance & Compliance
1 17 (9.29%) SLA
2 10 (5.46%) Cyber Essentials
3 2 (1.09%) ISO/IEC 27001
4 1 (0.55%) GDPR
4 1 (0.55%) PCI DSS
System Software
1 100 (54.64%) Active Directory
2 34 (18.58%) Hyper-V
3 32 (17.49%) VMware Infrastructure
4 13 (7.10%) VMware ESXi
5 8 (4.37%) Virtual Machines
6 2 (1.09%) Citrix Hypervisor
6 2 (1.09%) Docker
6 2 (1.09%) pfSense
6 2 (1.09%) Terminal Services
6 2 (1.09%) Virtual Servers
6 2 (1.09%) VMware Workstation
Systems Management
1 39 (21.31%) Microsoft Intune
2 24 (13.11%) SCCM
3 2 (1.09%) Backup Exec
Vendors
1 78 (42.62%) Microsoft
2 39 (21.31%) VMware
3 22 (12.02%) Cisco
4 20 (10.93%) Veeam
5 12 (6.56%) Citrix
6 11 (6.01%) HP
7 7 (3.83%) Nimble Storage
8 6 (3.28%) Meraki
9 5 (2.73%) ConnectWise
9 5 (2.73%) Mitel
9 5 (2.73%) Zerto
10 4 (2.19%) Acronis
10 4 (2.19%) Aruba
11 3 (1.64%) Dell
12 2 (1.09%) Apple
12 2 (1.09%) Remedy
12 2 (1.09%) SonicWALL
12 2 (1.09%) Sophos
12 2 (1.09%) Veritas
12 2 (1.09%) WatchGuard