IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £32,000 per year, according to job vacancies posted during the 6 months leading to 20 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Apr 2026
Same period 2025 Same period 2024
Rank 98 105 150
Rank change year-on-year +7 +45 +96
Permanent jobs requiring an IT Support Engineer 191 122 180
As % of all permanent jobs in the Midlands 1.57% 2.50% 1.60%
As % of the Job Titles category 1.69% 2.80% 1.70%
Number of salaries quoted 153 29 147
10th Percentile £24,750 £24,892 £23,000
25th Percentile £26,750 £25,500 £25,250
Median annual salary (50th Percentile) £32,000 £27,500 £28,500
Median % change year-on-year +16.36% -3.51% +3.64%
75th Percentile £37,500 £31,000 £33,750
90th Percentile £38,750 £32,100 £43,750
England median annual salary £32,500 £31,000 £30,000
% change year-on-year +4.84% +3.33% -6.25%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,313 4,359 10,607
% of permanent jobs with a recognized job title 92.78% 89.38% 94.07%
Number of salaries quoted 7,114 2,770 8,168
10th Percentile £28,500 £27,750 £26,250
25th Percentile £35,000 £35,000 £33,653
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £64,491 £60,741
90th Percentile £80,000 £76,250 £75,000
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.74%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 20 April 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 20 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -6 100 £30,000 +7.14% 10
West Midlands -24 91 £32,500 +21.50% 7
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 20 April 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 105 (54.97%) Microsoft 365
2 97 (50.79%) Windows
3 85 (44.50%) Problem-Solving
4 78 (40.84%) Microsoft
5 72 (37.70%) Active Directory
6 56 (29.32%) Azure
7 47 (24.61%) Windows Server
8 44 (23.04%) Customer Service
9 43 (22.51%) Entra ID
10 32 (16.75%) DNS
10 32 (16.75%) Microsoft Intune
10 32 (16.75%) SharePoint
11 30 (15.71%) ITSM
12 28 (14.66%) DHCP
13 26 (13.61%) ITIL
14 24 (12.57%) Firewall
15 23 (12.04%) Incident Management
16 22 (11.52%) Google
17 19 (9.95%) Google Workspace
18 18 (9.42%) JIRA
18 18 (9.42%) SLA
18 18 (9.42%) SQL
18 18 (9.42%) VPN
19 17 (8.90%) LAN
19 17 (8.90%) Microsoft Exchange
20 15 (7.85%) Cybersecurity
20 15 (7.85%) Mentoring
20 15 (7.85%) VMware
20 15 (7.85%) WAN
21 13 (6.81%) Hyper-V

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (16.75%) SharePoint
2 17 (8.90%) Microsoft Exchange
3 8 (4.19%) Confluence
4 4 (2.09%) Exchange Server 2007
4 4 (2.09%) Exchange Server 2010
4 4 (2.09%) Exchange Server 2013
5 3 (1.57%) IIS
Applications
1 10 (5.24%) Microsoft Office
2 3 (1.57%) Microsoft Excel
2 3 (1.57%) Photoshop
Business Applications
1 5 (2.62%) Dynamics CRM
2 1 (0.52%) Shopify
Cloud Services
1 105 (54.97%) Microsoft 365
2 56 (29.32%) Azure
3 43 (22.51%) Entra ID
4 19 (9.95%) Google Workspace
5 8 (4.19%) OneDrive
6 7 (3.66%) AWS
7 3 (1.57%) Amazon CloudWatch
7 3 (1.57%) Azure Monitor
7 3 (1.57%) Datadog
7 3 (1.57%) GCP
7 3 (1.57%) IaaS
7 3 (1.57%) PaaS
7 3 (1.57%) SaaS
8 2 (1.05%) Power Platform
8 2 (1.05%) Slack
Communications & Networking
1 32 (16.75%) DNS
2 28 (14.66%) DHCP
3 24 (12.57%) Firewall
4 18 (9.42%) VPN
5 17 (8.90%) LAN
6 15 (7.85%) WAN
7 8 (4.19%) VoIP
7 8 (4.19%) Wi-Fi
8 7 (3.66%) TCP/IP
8 7 (3.66%) Wireless
9 5 (2.62%) TETRA
10 4 (2.09%) IP Telephony
10 4 (2.09%) Remote Desktop
10 4 (2.09%) WLAN
11 1 (0.52%) Internet
11 1 (0.52%) SD-WAN
11 1 (0.52%) VLAN
Database & Business Intelligence
1 3 (1.57%) MySQL
2 2 (1.05%) Power BI
2 2 (1.05%) SQL Server
Development Applications
1 18 (9.42%) JIRA
General
1 45 (23.56%) Social Skills
2 20 (10.47%) Law
3 15 (7.85%) Organisational Skills
4 13 (6.81%) Manufacturing
5 11 (5.76%) Multimedia
6 8 (4.19%) Analytical Skills
7 7 (3.66%) Finance
7 7 (3.66%) Telecoms
8 5 (2.62%) Legal
9 2 (1.05%) Public Sector
10 1 (0.52%) Inclusion and Diversity
10 1 (0.52%) Military
Libraries, Frameworks & Software Standards
1 3 (1.57%) CSS
1 3 (1.57%) HTML
1 3 (1.57%) JSON
Miscellaneous
1 57 (29.84%) Driving Licence
2 10 (5.24%) CCTV
2 10 (5.24%) Self-Motivation
3 9 (4.71%) Onboarding
4 6 (3.14%) FMCG
5 5 (2.62%) Social Media
6 4 (2.09%) Smartphone
7 3 (1.57%) Analytical Mindset
7 3 (1.57%) Cyber Security Posture
7 3 (1.57%) Security Posture
Operating Systems
1 97 (50.79%) Windows
2 47 (24.61%) Windows Server
3 13 (6.81%) Windows 10
4 10 (5.24%) Apple iOS
5 8 (4.19%) Linux
6 5 (2.62%) Android
7 4 (2.09%) Windows 7
7 4 (2.09%) Windows Server 2019
8 3 (1.57%) Mac OS
9 1 (0.52%) Windows Server 2012
Processes & Methodologies
1 85 (44.50%) Problem-Solving
2 44 (23.04%) Customer Service
3 30 (15.71%) ITSM
4 26 (13.61%) ITIL
5 23 (12.04%) Incident Management
6 15 (7.85%) Cybersecurity
6 15 (7.85%) Mentoring
7 13 (6.81%) Root Cause Analysis
8 11 (5.76%) Time Management
9 10 (5.24%) ERP
9 10 (5.24%) Remote Monitoring and Management
10 9 (4.71%) Agile
10 9 (4.71%) Disaster Recovery
10 9 (4.71%) Mobile Device Management
10 9 (4.71%) Service Delivery
11 8 (4.19%) Business Continuity
11 8 (4.19%) Performance Metrics
12 6 (3.14%) Data Protection
12 6 (3.14%) Infrastructure Engineering
12 6 (3.14%) Proactive Monitoring
Programming Languages
1 18 (9.42%) SQL
2 10 (5.24%) PowerShell
3 4 (2.09%) PHP
4 3 (1.57%) JavaScript
4 3 (1.57%) Python
4 3 (1.57%) VBA
5 2 (1.05%) Google Apps Script
Qualifications
1 13 (6.81%) Microsoft Certification
2 9 (4.71%) DBS Check
2 9 (4.71%) SC Cleared
2 9 (4.71%) Security Cleared
3 6 (3.14%) A+ Certification
3 6 (3.14%) MCITP
4 5 (2.62%) ITIL Foundation Certificate
5 4 (2.09%) CCNA
5 4 (2.09%) CCNP
5 4 (2.09%) Cisco Certification
5 4 (2.09%) CompTIA Security+
5 4 (2.09%) MCSA
5 4 (2.09%) MCSE
5 4 (2.09%) Microsoft Certified Professional
6 3 (1.57%) BPSS Clearance
Quality Assurance & Compliance
1 18 (9.42%) SLA
2 11 (5.76%) Cyber Essentials
3 9 (4.71%) ISO/IEC 27001
4 4 (2.09%) NIST
5 3 (1.57%) Cyber Essentials PLUS
6 1 (0.52%) Accessibility
6 1 (0.52%) GDPR
System Software
1 72 (37.70%) Active Directory
2 13 (6.81%) Hyper-V
3 11 (5.76%) VMware Infrastructure
4 3 (1.57%) Virtual Machines
Systems Management
1 32 (16.75%) Microsoft Intune
2 2 (1.05%) Jamf Pro
2 2 (1.05%) Single Sign-On
Vendors
1 78 (40.84%) Microsoft
2 22 (11.52%) Google
3 15 (7.85%) VMware
4 12 (6.28%) ServiceNow
5 11 (5.76%) Fortinet
5 11 (5.76%) Fujitsu
5 11 (5.76%) Virgin Media
6 7 (3.66%) HP
7 6 (3.14%) Freshdesk
8 5 (2.62%) Salesforce
9 4 (2.09%) Dell
9 4 (2.09%) Draytek
9 4 (2.09%) Mitel
9 4 (2.09%) WatchGuard
10 3 (1.57%) Adobe
10 3 (1.57%) Infor
11 2 (1.05%) Cisco
11 2 (1.05%) Kaseya
11 2 (1.05%) Logitech
11 2 (1.05%) Yealink