IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £29,000 per year, according to job vacancies posted during the 6 months leading to 15 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Sep 2025
Same period 2024 Same period 2023
Rank 176 161 177
Rank change year-on-year -15 +16 +117
Permanent jobs requiring an IT Support Engineer 52 121 56
As % of all permanent jobs advertised in the Midlands 0.93% 1.21% 0.97%
As % of the Job Titles category 1.01% 1.28% 1.04%
Number of salaries quoted 51 48 55
10th Percentile £24,250 £25,650 £23,500
25th Percentile £25,188 £27,375 £26,250
Median annual salary (50th Percentile) £29,000 £30,000 £28,500
Median % change year-on-year -3.33% +5.26% -5.00%
75th Percentile £39,250 £35,000 £33,750
90th Percentile £43,750 £36,300 £37,850
England median annual salary £35,000 £32,500 £32,500
% change year-on-year +7.69% - +3.17%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,138 9,458 5,363
% of permanent jobs with a recognized job title 91.93% 94.81% 93.04%
Number of salaries quoted 3,236 5,424 4,060
10th Percentile £26,984 £28,119 £26,768
25th Percentile £31,750 £35,000 £37,500
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +5.00%
75th Percentile £62,500 £63,750 £65,000
90th Percentile £77,500 £77,500 £77,500
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 15 September 2025.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 15 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +17 38 £26,500 -18.46% 13
West Midlands -5 14 £35,000 +22.81% 7
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 15 September 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 49 (94.23%) Microsoft 365
2 44 (84.62%) Active Directory
3 34 (65.38%) Microsoft
4 32 (61.54%) Windows
5 29 (55.77%) Problem-Solving
6 28 (53.85%) Windows Server
6 28 (53.85%) Azure
6 28 (53.85%) DNS
7 23 (44.23%) Driving Licence
8 22 (42.31%) SharePoint
8 22 (42.31%) DHCP
8 22 (42.31%) Social Skills
9 19 (36.54%) Entra ID
10 16 (30.77%) Microsoft Intune
10 16 (30.77%) Customer Service
11 15 (28.85%) Firewall
12 13 (25.00%) Incident Management
13 12 (23.08%) VLAN
13 12 (23.08%) Cybersecurity
14 11 (21.15%) PowerShell
14 11 (21.15%) Cisco
15 10 (19.23%) WAN
15 10 (19.23%) TCP/IP
16 9 (17.31%) Hyper-V
17 8 (15.38%) Onboarding
18 7 (13.46%) Degree
18 7 (13.46%) SCCM
18 7 (13.46%) GDPR
18 7 (13.46%) Windows 10
18 7 (13.46%) CRM

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (42.31%) SharePoint
2 7 (13.46%) Microsoft Exchange
Applications
1 2 (3.85%) Microsoft Office
Business Applications
1 4 (7.69%) Dynamics CRM
2 1 (1.92%) Dynamics AX
Cloud Services
1 49 (94.23%) Microsoft 365
2 28 (53.85%) Azure
3 19 (36.54%) Entra ID
4 5 (9.62%) Cloud Computing
4 5 (9.62%) OneDrive
5 3 (5.77%) SaaS
6 2 (3.85%) iPaaS
7 1 (1.92%) AWS
7 1 (1.92%) PaaS
Communications & Networking
1 28 (53.85%) DNS
2 22 (42.31%) DHCP
3 15 (28.85%) Firewall
4 12 (23.08%) VLAN
5 10 (19.23%) TCP/IP
5 10 (19.23%) WAN
6 7 (13.46%) LAN
6 7 (13.46%) SAN
7 6 (11.54%) VPN
8 5 (9.62%) iSCSI
9 4 (7.69%) Wi-Fi
10 3 (5.77%) Softphone
11 2 (3.85%) SD-WAN
12 1 (1.92%) 3G
12 1 (1.92%) 4G
12 1 (1.92%) ADSL
General
1 22 (42.31%) Social Skills
2 7 (13.46%) Law
3 5 (9.62%) Analytical Skills
3 5 (9.62%) Billing
4 3 (5.77%) Back Office
4 3 (5.77%) Finance
4 3 (5.77%) Publishing
5 2 (3.85%) Automotive
5 2 (3.85%) Documentation Skills
5 2 (3.85%) Public Sector
6 1 (1.92%) Inclusion and Diversity
6 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (5.77%) EDI
Miscellaneous
1 23 (44.23%) Driving Licence
2 8 (15.38%) Onboarding
3 5 (9.62%) Analytical Mindset
3 5 (9.62%) Cyber Security Posture
4 3 (5.77%) Security Posture
5 2 (3.85%) Clustering
5 2 (3.85%) Enterprise Software
6 1 (1.92%) Self-Motivation
Operating Systems
1 32 (61.54%) Windows
2 28 (53.85%) Windows Server
3 7 (13.46%) Windows 10
4 3 (5.77%) Linux
5 2 (3.85%) Windows Server 2019
Processes & Methodologies
1 29 (55.77%) Problem-Solving
2 16 (30.77%) Customer Service
3 13 (25.00%) Incident Management
4 12 (23.08%) Cybersecurity
5 7 (13.46%) CRM
5 7 (13.46%) Disaster Recovery
6 6 (11.54%) Data Protection
6 6 (11.54%) ITIL
6 6 (11.54%) Mentoring
6 6 (11.54%) Migration
6 6 (11.54%) Network Management
7 5 (9.62%) Digital Transformation Programme
7 5 (9.62%) Infrastructure Engineering
7 5 (9.62%) IT Strategy
7 5 (9.62%) Project Delivery
7 5 (9.62%) Service Delivery
7 5 (9.62%) Strategic Roadmap
7 5 (9.62%) Tech Ops
7 5 (9.62%) Technology Roadmap
7 5 (9.62%) Vulnerability Management
Programming Languages
1 11 (21.15%) PowerShell
2 5 (9.62%) SQL
Qualifications
1 7 (13.46%) Degree
2 6 (11.54%) CCNA
2 6 (11.54%) Cisco Certification
2 6 (11.54%) Microsoft Certification
3 5 (9.62%) DBS Check
4 1 (1.92%) A+ Certification
4 1 (1.92%) CCNP
4 1 (1.92%) Computer Science Degree
4 1 (1.92%) MCP
4 1 (1.92%) MCSA
4 1 (1.92%) MCSE
Quality Assurance & Compliance
1 7 (13.46%) GDPR
2 5 (9.62%) ISO/IEC 27001
System Software
1 44 (84.62%) Active Directory
2 9 (17.31%) Hyper-V
3 7 (13.46%) Firmware
4 3 (5.77%) VMware Infrastructure
5 1 (1.92%) VMware Server
Systems Management
1 16 (30.77%) Microsoft Intune
2 7 (13.46%) SCCM
3 5 (9.62%) Autotask
4 2 (3.85%) Failover Clustering
Vendors
1 34 (65.38%) Microsoft
2 11 (21.15%) Cisco
3 7 (13.46%) HP
4 5 (9.62%) Aruba
4 5 (9.62%) Datto
4 5 (9.62%) Progress
4 5 (9.62%) VMware
5 4 (7.69%) HubSpot
5 4 (7.69%) Salesforce
5 4 (7.69%) Zoho
6 2 (3.85%) Apple
6 2 (3.85%) Veeam
7 1 (1.92%) Meraki