IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £32,000 per year, according to job vacancies posted during the 6 months leading to 4 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 May 2026
Same period 2025 Same period 2024
Rank 109 107 156
Rank change year-on-year -2 +49 +85
Permanent jobs requiring an IT Support Engineer 177 121 180
As % of all permanent jobs in the Midlands 1.38% 2.39% 1.56%
As % of the Job Titles category 1.49% 2.63% 1.66%
Number of salaries quoted 143 28 147
10th Percentile £24,750 £24,838 £23,000
25th Percentile £26,750 £25,500 £25,250
Median annual salary (50th Percentile) £32,000 £27,500 £28,500
Median % change year-on-year +16.36% -3.51% +3.64%
75th Percentile £35,375 £31,063 £34,000
90th Percentile £38,750 £32,875 £41,500
England median annual salary £32,500 £32,000 £30,000
% change year-on-year +1.56% +6.67% -7.69%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,907 4,598 10,870
% of permanent jobs with a recognized job title 93.05% 90.71% 94.25%
Number of salaries quoted 7,566 2,797 8,247
10th Percentile £29,250 £27,500 £26,150
25th Percentile £35,743 £33,750 £33,750
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £63,750 £60,741
90th Percentile £80,000 £75,000 £75,000
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -11.18%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 4 May 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 4 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -11 90 £32,500 +21.50% 10
East Midlands -2 87 £30,000 +8.11% 5
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 4 May 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 96 (54.24%) Microsoft 365
2 88 (49.72%) Windows
3 79 (44.63%) Problem-Solving
4 70 (39.55%) Microsoft
5 67 (37.85%) Active Directory
6 45 (25.42%) Azure
6 45 (25.42%) Windows Server
7 40 (22.60%) Customer Service
8 33 (18.64%) Entra ID
9 30 (16.95%) SharePoint
10 28 (15.82%) DNS
11 24 (13.56%) DHCP
12 23 (12.99%) ITSM
12 23 (12.99%) Microsoft Intune
13 20 (11.30%) Google
14 19 (10.73%) Firewall
14 19 (10.73%) Google Workspace
14 19 (10.73%) Incident Management
14 19 (10.73%) Microsoft Exchange
15 18 (10.17%) SQL
16 17 (9.60%) LAN
17 16 (9.04%) ITIL
17 16 (9.04%) JIRA
17 16 (9.04%) SLA
17 16 (9.04%) VPN
18 15 (8.47%) WAN
19 14 (7.91%) Mentoring
19 14 (7.91%) Time Management
20 13 (7.34%) Root Cause Analysis
21 12 (6.78%) DBS Check

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 30 (16.95%) SharePoint
2 19 (10.73%) Microsoft Exchange
3 8 (4.52%) Confluence
4 4 (2.26%) Exchange Server 2007
4 4 (2.26%) Exchange Server 2010
4 4 (2.26%) Exchange Server 2013
5 3 (1.69%) IIS
Applications
1 10 (5.65%) Microsoft Office
2 3 (1.69%) Microsoft Excel
2 3 (1.69%) Photoshop
Business Applications
1 5 (2.82%) Dynamics CRM
2 1 (0.56%) Shopify
Cloud Services
1 96 (54.24%) Microsoft 365
2 45 (25.42%) Azure
3 33 (18.64%) Entra ID
4 19 (10.73%) Google Workspace
5 8 (4.52%) OneDrive
6 2 (1.13%) AWS
6 2 (1.13%) Power Platform
6 2 (1.13%) Slack
7 1 (0.56%) Amazon CloudWatch
7 1 (0.56%) Azure Monitor
7 1 (0.56%) Datadog
7 1 (0.56%) GCP
7 1 (0.56%) IaaS
7 1 (0.56%) PaaS
7 1 (0.56%) SaaS
Communications & Networking
1 28 (15.82%) DNS
2 24 (13.56%) DHCP
3 19 (10.73%) Firewall
4 17 (9.60%) LAN
5 16 (9.04%) VPN
6 15 (8.47%) WAN
7 10 (5.65%) VoIP
7 10 (5.65%) Wireless
8 8 (4.52%) Wi-Fi
9 5 (2.82%) TCP/IP
9 5 (2.82%) TETRA
10 4 (2.26%) Remote Desktop
10 4 (2.26%) WLAN
11 3 (1.69%) Internet
12 1 (0.56%) IP Telephony
12 1 (0.56%) SD-WAN
12 1 (0.56%) VLAN
Database & Business Intelligence
1 3 (1.69%) MySQL
2 2 (1.13%) Power BI
2 2 (1.13%) SQL Server
Development Applications
1 16 (9.04%) JIRA
General
1 37 (20.90%) Social Skills
2 18 (10.17%) Law
3 14 (7.91%) Manufacturing
3 14 (7.91%) Organisational Skills
4 11 (6.21%) Multimedia
5 10 (5.65%) Analytical Skills
6 7 (3.95%) Telecoms
7 6 (3.39%) Finance
8 4 (2.26%) Legal
9 2 (1.13%) Public Sector
10 1 (0.56%) Inclusion and Diversity
10 1 (0.56%) Military
Libraries, Frameworks & Software Standards
1 3 (1.69%) CSS
1 3 (1.69%) HTML
1 3 (1.69%) JSON
Miscellaneous
1 50 (28.25%) Driving Licence
2 12 (6.78%) Self-Motivation
3 10 (5.65%) CCTV
4 9 (5.08%) Onboarding
5 6 (3.39%) FMCG
6 5 (2.82%) Social Media
7 3 (1.69%) Analytical Mindset
7 3 (1.69%) Cyber Security Posture
7 3 (1.69%) Security Posture
8 2 (1.13%) Smartphone
Operating Systems
1 88 (49.72%) Windows
2 45 (25.42%) Windows Server
3 11 (6.21%) Windows 10
4 9 (5.08%) Apple iOS
5 6 (3.39%) Linux
6 5 (2.82%) Android
7 4 (2.26%) Windows 7
7 4 (2.26%) Windows Server 2019
8 3 (1.69%) Mac OS
Processes & Methodologies
1 79 (44.63%) Problem-Solving
2 40 (22.60%) Customer Service
3 23 (12.99%) ITSM
4 19 (10.73%) Incident Management
5 16 (9.04%) ITIL
6 14 (7.91%) Mentoring
6 14 (7.91%) Time Management
7 13 (7.34%) Root Cause Analysis
8 10 (5.65%) Cybersecurity
8 10 (5.65%) ERP
8 10 (5.65%) Remote Monitoring and Management
9 9 (5.08%) Agile
9 9 (5.08%) Disaster Recovery
9 9 (5.08%) Mobile Device Management
9 9 (5.08%) Service Delivery
10 8 (4.52%) Business Continuity
10 8 (4.52%) Performance Metrics
11 5 (2.82%) CRM
12 4 (2.26%) Service Management
12 4 (2.26%) User Experience
Programming Languages
1 18 (10.17%) SQL
2 10 (5.65%) PowerShell
3 4 (2.26%) PHP
4 3 (1.69%) JavaScript
4 3 (1.69%) Python
4 3 (1.69%) VBA
5 2 (1.13%) Google Apps Script
Qualifications
1 12 (6.78%) DBS Check
2 9 (5.08%) SC Cleared
2 9 (5.08%) Security Cleared
3 8 (4.52%) Microsoft Certification
4 6 (3.39%) A+ Certification
4 6 (3.39%) MCITP
5 4 (2.26%) CompTIA Security+
5 4 (2.26%) ITIL Foundation Certificate
6 3 (1.69%) BPSS Clearance
7 1 (0.56%) CCNA
7 1 (0.56%) CCNP
7 1 (0.56%) Cisco Certification
7 1 (0.56%) MCSA
7 1 (0.56%) MCSE
7 1 (0.56%) Microsoft Certified Professional
Quality Assurance & Compliance
1 16 (9.04%) SLA
2 9 (5.08%) ISO/IEC 27001
3 8 (4.52%) Cyber Essentials
4 4 (2.26%) NIST
5 3 (1.69%) Cyber Essentials PLUS
6 1 (0.56%) Accessibility
6 1 (0.56%) GDPR
System Software
1 67 (37.85%) Active Directory
2 12 (6.78%) Hyper-V
3 9 (5.08%) VMware Infrastructure
4 1 (0.56%) Virtual Machines
Systems Management
1 23 (12.99%) Microsoft Intune
2 2 (1.13%) Jamf Pro
2 2 (1.13%) Single Sign-On
Vendors
1 70 (39.55%) Microsoft
2 20 (11.30%) Google
3 11 (6.21%) Fortinet
3 11 (6.21%) Fujitsu
3 11 (6.21%) Virgin Media
4 10 (5.65%) VMware
5 7 (3.95%) HP
6 6 (3.39%) ServiceNow
7 5 (2.82%) Salesforce
8 4 (2.26%) Dell
8 4 (2.26%) Freshdesk
9 3 (1.69%) Adobe
9 3 (1.69%) Apple
9 3 (1.69%) Infor
10 2 (1.13%) Cisco
10 2 (1.13%) Kaseya
10 2 (1.13%) Logitech
10 2 (1.13%) Meraki
10 2 (1.13%) Yealink
11 1 (0.56%) Mitel