IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 21 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Nov 2025
Same period 2024 Same period 2023
Rank 99 96 174
Rank change year-on-year -3 +78 +135
Permanent jobs requiring an IT Support Engineer 123 229 54
As % of all permanent jobs in the Midlands 2.07% 2.60% 1.07%
As % of the Job Titles category 2.24% 2.78% 1.12%
Number of salaries quoted 113 26 52
10th Percentile £24,300 £26,625 £24,850
25th Percentile £25,750 £27,563 £25,750
Median annual salary (50th Percentile) £30,000 £30,000 £30,750
Median % change year-on-year - -2.44% +8.85%
75th Percentile £38,750 £33,438 £36,625
90th Percentile £41,250 £35,500 £48,750
England median annual salary £32,000 £31,500 £32,500
% change year-on-year +1.59% -3.08% +3.17%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,485 8,231 4,801
% of permanent jobs with a recognized job title 92.40% 93.48% 95.35%
Number of salaries quoted 3,751 4,129 3,767
10th Percentile £27,250 £30,000 £26,500
25th Percentile £32,656 £37,500 £36,250
Median annual salary (50th Percentile) £46,350 £50,000 £50,000
Median % change year-on-year -7.30% - -
75th Percentile £65,000 £65,000 £63,750
90th Percentile £80,000 £78,050 £75,000
England median annual salary £54,000 £57,500 £60,000
% change year-on-year -6.09% -4.17% -

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 21 November 2025.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 21 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +53 97 £30,000 +1.69% 13
West Midlands -49 26 £37,500 +20.00% 16
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 21 November 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 108 (87.80%) Microsoft 365
2 82 (66.67%) Windows
3 79 (64.23%) Active Directory
4 69 (56.10%) Problem-Solving
5 66 (53.66%) Microsoft
6 62 (50.41%) Azure
7 57 (46.34%) Windows Server
8 55 (44.72%) DNS
9 48 (39.02%) DHCP
10 42 (34.15%) Entra ID
11 40 (32.52%) Customer Service
12 36 (29.27%) SharePoint
13 35 (28.46%) Microsoft Intune
14 30 (24.39%) Incident Management
15 28 (22.76%) Firewall
16 25 (20.33%) ITIL
17 21 (17.07%) Cybersecurity
17 21 (17.07%) Hyper-V
18 19 (15.45%) VMware
19 18 (14.63%) Infrastructure Engineering
19 18 (14.63%) Microsoft Exchange
19 18 (14.63%) TCP/IP
20 17 (13.82%) VLAN
21 16 (13.01%) Microsoft Certification
22 14 (11.38%) ITSM
22 14 (11.38%) Linux
23 12 (9.76%) Windows 10
24 11 (8.94%) CCNA
24 11 (8.94%) Cisco
24 11 (8.94%) Cisco Certification

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (29.27%) SharePoint
2 18 (14.63%) Microsoft Exchange
3 2 (1.63%) Exchange Server 2007
3 2 (1.63%) Exchange Server 2010
3 2 (1.63%) Exchange Server 2013
Applications
1 4 (3.25%) Microsoft Office
Business Applications
1 7 (5.69%) Dynamics CRM
2 1 (0.81%) Dynamics AX
Cloud Services
1 108 (87.80%) Microsoft 365
2 62 (50.41%) Azure
3 42 (34.15%) Entra ID
4 10 (8.13%) AWS
5 8 (6.50%) SaaS
6 5 (4.07%) Cloud Computing
6 5 (4.07%) iPaaS
6 5 (4.07%) OneDrive
7 3 (2.44%) Amazon CloudWatch
7 3 (2.44%) Azure Monitor
7 3 (2.44%) Datadog
7 3 (2.44%) GCP
7 3 (2.44%) IaaS
7 3 (2.44%) PaaS
8 2 (1.63%) Nutanix
9 1 (0.81%) Power Platform
Communications & Networking
1 55 (44.72%) DNS
2 48 (39.02%) DHCP
3 28 (22.76%) Firewall
4 18 (14.63%) TCP/IP
5 17 (13.82%) VLAN
6 10 (8.13%) WAN
7 9 (7.32%) SAN
8 7 (5.69%) IP Telephony
8 7 (5.69%) LAN
8 7 (5.69%) VPN
9 5 (4.07%) Wi-Fi
10 4 (3.25%) iSCSI
11 3 (2.44%) SD-WAN
11 3 (2.44%) Softphone
12 2 (1.63%) Network Security
12 2 (1.63%) WLAN
13 1 (0.81%) 3G
13 1 (0.81%) 4G
13 1 (0.81%) ADSL
13 1 (0.81%) Wireless
Database & Business Intelligence
1 1 (0.81%) Power BI
1 1 (0.81%) SQL Server
Development Applications
1 6 (4.88%) JIRA
General
1 46 (37.40%) Social Skills
2 18 (14.63%) Law
3 7 (5.69%) Organisational Skills
3 7 (5.69%) Telecoms
4 5 (4.07%) Analytical Skills
4 5 (4.07%) Documentation Skills
4 5 (4.07%) Finance
5 4 (3.25%) Billing
5 4 (3.25%) Legal
6 3 (2.44%) Back Office
6 3 (2.44%) Publishing
7 2 (1.63%) Automotive
8 1 (0.81%) Electronics
8 1 (0.81%) Inclusion and Diversity
8 1 (0.81%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.44%) EDI
Miscellaneous
1 51 (41.46%) Driving Licence
2 9 (7.32%) Onboarding
3 7 (5.69%) CCTV
4 5 (4.07%) Analytical Mindset
4 5 (4.07%) Clustering
4 5 (4.07%) Cyber Security Posture
4 5 (4.07%) Enterprise Software
5 3 (2.44%) Security Posture
5 3 (2.44%) Self-Motivation
5 3 (2.44%) Smartphone
6 1 (0.81%) NHS
Operating Systems
1 82 (66.67%) Windows
2 57 (46.34%) Windows Server
3 14 (11.38%) Linux
4 12 (9.76%) Windows 10
5 5 (4.07%) Apple iOS
5 5 (4.07%) Windows Server 2019
6 4 (3.25%) Mac OS
7 2 (1.63%) Windows 7
7 2 (1.63%) Windows Server 2012
8 1 (0.81%) Android
8 1 (0.81%) Windows Server 2008
Processes & Methodologies
1 69 (56.10%) Problem-Solving
2 40 (32.52%) Customer Service
3 30 (24.39%) Incident Management
4 25 (20.33%) ITIL
5 21 (17.07%) Cybersecurity
6 18 (14.63%) Infrastructure Engineering
7 14 (11.38%) ITSM
8 11 (8.94%) Disaster Recovery
9 10 (8.13%) CRM
9 10 (8.13%) Data Protection
9 10 (8.13%) Project Delivery
10 9 (7.32%) Network Management
11 8 (6.50%) Mentoring
12 6 (4.88%) Process Improvement
12 6 (4.88%) Remote Monitoring and Management
13 5 (4.07%) Risk Management
13 5 (4.07%) Roadmaps
13 5 (4.07%) Software Engineering
13 5 (4.07%) Technology Roadmap
13 5 (4.07%) Vulnerability Management
Programming Languages
1 10 (8.13%) PowerShell
2 5 (4.07%) SQL
Qualifications
1 16 (13.01%) Microsoft Certification
2 11 (8.94%) CCNA
2 11 (8.94%) Cisco Certification
3 7 (5.69%) CCNP
3 7 (5.69%) MCP
3 7 (5.69%) MCSA
3 7 (5.69%) MCSE
4 6 (4.88%) Degree
5 5 (4.07%) DBS Check
6 4 (3.25%) ITIL Foundation Certificate
7 1 (0.81%) A+ Certification
Quality Assurance & Compliance
1 10 (8.13%) GDPR
2 7 (5.69%) Cyber Essentials
3 5 (4.07%) ISO/IEC 27001
4 3 (2.44%) SLA
System Software
1 79 (64.23%) Active Directory
2 21 (17.07%) Hyper-V
3 10 (8.13%) VMware Infrastructure
4 5 (4.07%) Firmware
5 3 (2.44%) Virtual Machines
6 1 (0.81%) VMware Server
Systems Management
1 35 (28.46%) Microsoft Intune
2 5 (4.07%) Failover Clustering
3 4 (3.25%) Autotask
3 4 (3.25%) SCCM
Vendors
1 66 (53.66%) Microsoft
2 19 (15.45%) VMware
3 11 (8.94%) Cisco
4 9 (7.32%) ServiceNow
5 7 (5.69%) Draytek
5 7 (5.69%) Mitel
5 7 (5.69%) WatchGuard
6 6 (4.88%) HP
7 5 (4.07%) Progress
7 5 (4.07%) Veeam
8 4 (3.25%) Aruba
8 4 (3.25%) Datto
8 4 (3.25%) HubSpot
8 4 (3.25%) Salesforce
8 4 (3.25%) Zoho
9 3 (2.44%) Freshdesk
9 3 (2.44%) Google
10 2 (1.63%) Darktrace
10 2 (1.63%) Dell
10 2 (1.63%) Meraki