IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £31,500 per year, according to job vacancies posted during the 6 months leading to 6 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Apr 2026
Same period 2025 Same period 2024
Rank 89 69 144
Rank change year-on-year -20 +75 +103
Permanent jobs requiring an IT Support Engineer 194 188 174
As % of all permanent jobs in the Midlands 1.72% 3.89% 1.63%
As % of the Job Titles category 1.87% 4.31% 1.73%
Number of salaries quoted 161 30 141
10th Percentile £24,750 £24,946 £23,000
25th Percentile £26,750 £25,500 £25,000
Median annual salary (50th Percentile) £31,500 £27,500 £28,500
Median % change year-on-year +14.55% -3.51% +3.64%
75th Percentile £37,500 £31,188 £33,750
90th Percentile £38,750 £32,050 £43,750
England median annual salary £32,500 £30,250 £30,000
% change year-on-year +7.44% +0.83% -6.25%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,388 4,358 10,048
% of permanent jobs with a recognized job title 92.23% 90.19% 93.87%
Number of salaries quoted 6,533 2,744 7,876
10th Percentile £28,250 £28,822 £26,250
25th Percentile £35,000 £36,250 £33,704
Median annual salary (50th Percentile) £50,000 £50,000 £47,500
Median % change year-on-year - +5.26% -9.52%
75th Percentile £65,000 £65,000 £61,155
90th Percentile £80,000 £76,250 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -8.72%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 6 April 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 6 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -10 107 £30,000 +6.19% 10
West Midlands -32 87 £32,500 +21.50% 8
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 6 April 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 115 (59.28%) Microsoft 365
2 103 (53.09%) Windows
3 89 (45.88%) Problem-Solving
4 80 (41.24%) Microsoft
5 73 (37.63%) Active Directory
6 65 (33.51%) Azure
7 47 (24.23%) Entra ID
7 47 (24.23%) Windows Server
8 45 (23.20%) Customer Service
9 37 (19.07%) Microsoft Intune
10 34 (17.53%) DNS
10 34 (17.53%) SharePoint
11 31 (15.98%) DHCP
11 31 (15.98%) ITSM
12 30 (15.46%) ITIL
13 27 (13.92%) Firewall
14 26 (13.40%) Incident Management
15 22 (11.34%) Google
16 19 (9.79%) Cybersecurity
16 19 (9.79%) Google Workspace
16 19 (9.79%) Microsoft Exchange
16 19 (9.79%) VMware
17 18 (9.28%) JIRA
17 18 (9.28%) VPN
18 17 (8.76%) LAN
18 17 (8.76%) Mentoring
18 17 (8.76%) Microsoft Certification
18 17 (8.76%) SLA
19 16 (8.25%) Hyper-V
20 15 (7.73%) SQL

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (17.53%) SharePoint
2 19 (9.79%) Microsoft Exchange
3 8 (4.12%) Confluence
4 6 (3.09%) Exchange Server 2007
4 6 (3.09%) Exchange Server 2010
4 6 (3.09%) Exchange Server 2013
5 1 (0.52%) IIS
Applications
1 12 (6.19%) Microsoft Office
2 1 (0.52%) Microsoft Excel
2 1 (0.52%) Photoshop
Business Applications
1 5 (2.58%) Dynamics CRM
2 1 (0.52%) Shopify
Cloud Services
1 115 (59.28%) Microsoft 365
2 65 (33.51%) Azure
3 47 (24.23%) Entra ID
4 19 (9.79%) Google Workspace
5 10 (5.15%) AWS
6 8 (4.12%) OneDrive
7 3 (1.55%) Amazon CloudWatch
7 3 (1.55%) Azure Monitor
7 3 (1.55%) Datadog
7 3 (1.55%) GCP
7 3 (1.55%) IaaS
7 3 (1.55%) PaaS
7 3 (1.55%) SaaS
8 2 (1.03%) Nutanix
8 2 (1.03%) Power Platform
8 2 (1.03%) Slack
Communications & Networking
1 34 (17.53%) DNS
2 31 (15.98%) DHCP
3 27 (13.92%) Firewall
4 18 (9.28%) VPN
5 17 (8.76%) LAN
6 15 (7.73%) WAN
7 8 (4.12%) TCP/IP
8 7 (3.61%) IP Telephony
8 7 (3.61%) VoIP
8 7 (3.61%) Wi-Fi
9 5 (2.58%) TETRA
10 4 (2.06%) Remote Desktop
10 4 (2.06%) WLAN
11 3 (1.55%) VLAN
11 3 (1.55%) Wireless
12 2 (1.03%) Network Security
13 1 (0.52%) SD-WAN
Database & Business Intelligence
1 2 (1.03%) Power BI
1 2 (1.03%) SQL Server
2 1 (0.52%) MySQL
Development Applications
1 18 (9.28%) JIRA
General
1 46 (23.71%) Social Skills
2 20 (10.31%) Law
3 19 (9.79%) Organisational Skills
4 12 (6.19%) Manufacturing
5 11 (5.67%) Multimedia
6 7 (3.61%) Telecoms
7 6 (3.09%) Analytical Skills
7 6 (3.09%) Finance
8 5 (2.58%) Legal
9 2 (1.03%) Public Sector
10 1 (0.52%) Electronics
Libraries, Frameworks & Software Standards
1 1 (0.52%) CSS
1 1 (0.52%) HTML
1 1 (0.52%) JSON
Miscellaneous
1 60 (30.93%) Driving Licence
2 11 (5.67%) Self-Motivation
3 9 (4.64%) CCTV
3 9 (4.64%) Onboarding
4 6 (3.09%) FMCG
5 4 (2.06%) Smartphone
6 3 (1.55%) Cyber Security Posture
6 3 (1.55%) Security Posture
6 3 (1.55%) Social Media
7 1 (0.52%) Analytical Mindset
Operating Systems
1 103 (53.09%) Windows
2 47 (24.23%) Windows Server
3 14 (7.22%) Windows 10
4 12 (6.19%) Linux
5 9 (4.64%) Apple iOS
6 6 (3.09%) Windows 7
7 4 (2.06%) Android
7 4 (2.06%) Windows Server 2019
8 3 (1.55%) Mac OS
9 2 (1.03%) Windows Server 2012
Processes & Methodologies
1 89 (45.88%) Problem-Solving
2 45 (23.20%) Customer Service
3 31 (15.98%) ITSM
4 30 (15.46%) ITIL
5 26 (13.40%) Incident Management
6 19 (9.79%) Cybersecurity
7 17 (8.76%) Mentoring
8 13 (6.70%) Root Cause Analysis
9 10 (5.15%) Infrastructure Engineering
9 10 (5.15%) Remote Monitoring and Management
10 9 (4.64%) Agile
10 9 (4.64%) ERP
10 9 (4.64%) Mobile Device Management
11 8 (4.12%) Business Continuity
11 8 (4.12%) Disaster Recovery
11 8 (4.12%) Performance Metrics
11 8 (4.12%) Service Delivery
12 7 (3.61%) Proactive Monitoring
12 7 (3.61%) Time Management
13 6 (3.09%) Service Management
Programming Languages
1 15 (7.73%) SQL
2 8 (4.12%) PowerShell
3 2 (1.03%) Google Apps Script
3 2 (1.03%) PHP
3 2 (1.03%) Python
4 1 (0.52%) JavaScript
4 1 (0.52%) VBA
Qualifications
1 17 (8.76%) Microsoft Certification
2 9 (4.64%) SC Cleared
2 9 (4.64%) Security Cleared
3 7 (3.61%) CCNA
3 7 (3.61%) CCNP
3 7 (3.61%) Cisco Certification
3 7 (3.61%) MCSA
3 7 (3.61%) MCSE
3 7 (3.61%) Microsoft Certified Professional
4 6 (3.09%) A+ Certification
4 6 (3.09%) MCITP
5 5 (2.58%) ITIL Foundation Certificate
6 4 (2.06%) CompTIA Security+
6 4 (2.06%) DBS Check
7 3 (1.55%) BPSS Clearance
Quality Assurance & Compliance
1 17 (8.76%) SLA
2 14 (7.22%) Cyber Essentials
3 8 (4.12%) ISO/IEC 27001
4 4 (2.06%) NIST
5 3 (1.55%) Cyber Essentials PLUS
System Software
1 73 (37.63%) Active Directory
2 16 (8.25%) Hyper-V
3 12 (6.19%) VMware Infrastructure
4 3 (1.55%) Virtual Machines
Systems Management
1 37 (19.07%) Microsoft Intune
2 2 (1.03%) Jamf Pro
2 2 (1.03%) Single Sign-On
Vendors
1 80 (41.24%) Microsoft
2 22 (11.34%) Google
3 19 (9.79%) VMware
4 11 (5.67%) Fortinet
4 11 (5.67%) Fujitsu
4 11 (5.67%) ServiceNow
4 11 (5.67%) Virgin Media
5 7 (3.61%) Draytek
5 7 (3.61%) Mitel
5 7 (3.61%) WatchGuard
6 6 (3.09%) Dell
6 6 (3.09%) HP
7 5 (2.58%) Freshdesk
7 5 (2.58%) Salesforce
8 4 (2.06%) Cisco
8 4 (2.06%) Meraki
9 3 (1.55%) Infor
10 2 (1.03%) Darktrace
10 2 (1.03%) Kaseya
10 2 (1.03%) Yealink