IT Support Engineer Jobs in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £27,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 135 159 244
Rank change year-on-year +24 +85 +22
Permanent jobs requiring an IT Support Engineer 120 179 79
As % of all permanent jobs advertised in the Midlands 1.73% 1.53% 0.83%
As % of the Job Titles category 1.89% 1.63% 0.92%
Number of salaries quoted 27 146 67
10th Percentile £24,784 £23,000 £21,250
25th Percentile £25,500 £25,125 £25,500
Median annual salary (50th Percentile) £27,500 £28,500 £27,500
Median % change year-on-year -3.51% +3.64% +2.80%
75th Percentile £31,000 £33,750 £29,750
90th Percentile £32,200 £41,875 £35,550
England median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +5.18%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,335 11,010 8,542
% of permanent jobs with a recognized job title 91.20% 94.31% 89.44%
Number of salaries quoted 2,843 8,239 4,748
10th Percentile £27,500 £26,250 £28,750
25th Percentile £34,000 £33,750 £37,500
Median annual salary (50th Percentile) £50,000 £47,500 £52,500
Median % change year-on-year +5.26% -9.52% +5.00%
75th Percentile £63,750 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,500 £53,773 £60,567
% change year-on-year +6.93% -11.22% +0.95%

IT Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Engineer in the Midlands.

Salary trend for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +24 83 £26,750 -6.14% 10
East Midlands +22 37 £27,500 -8.33% 27
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 1 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 114 (95.00%) Windows
2 106 (88.33%) Microsoft
2 106 (88.33%) Problem-Solving
3 102 (85.00%) Driving Licence
4 93 (77.50%) CCNA
4 93 (77.50%) Cisco Certification
4 93 (77.50%) Microsoft Certification
4 93 (77.50%) Linux
4 93 (77.50%) ITIL
4 93 (77.50%) Computer Science
4 93 (77.50%) Degree
5 92 (76.67%) Asset Management
5 92 (76.67%) LPIC
5 92 (76.67%) Network Security
5 92 (76.67%) MCP
5 92 (76.67%) MCSE
5 92 (76.67%) WLAN
5 92 (76.67%) CCNP
5 92 (76.67%) Cisco
5 92 (76.67%) Internet
5 92 (76.67%) IT Asset Management
5 92 (76.67%) Network Management
5 92 (76.67%) Mentoring
5 92 (76.67%) Computer Science Degree
6 16 (13.33%) Microsoft 365
7 13 (10.83%) Active Directory
8 12 (10.00%) Customer Service
9 11 (9.17%) Social Skills
9 11 (9.17%) Windows Server
10 8 (6.67%) Windows 10

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.67%) Microsoft Exchange
2 1 (0.83%) CMS
2 1 (0.83%) SharePoint
2 1 (0.83%) WordPress
Applications
1 6 (5.00%) Microsoft Office
Cloud Services
1 16 (13.33%) Microsoft 365
2 6 (5.00%) Azure
3 3 (2.50%) Entra ID
4 1 (0.83%) Dropbox
4 1 (0.83%) Dynamics 365
4 1 (0.83%) OneDrive
4 1 (0.83%) WhatsApp
Communications & Networking
1 92 (76.67%) Internet
1 92 (76.67%) Network Security
1 92 (76.67%) WLAN
2 6 (5.00%) Firewall
3 4 (3.33%) DHCP
3 4 (3.33%) DNS
3 4 (3.33%) Wi-Fi
4 3 (2.50%) TCP/IP
5 2 (1.67%) LAN
5 2 (1.67%) VPN
5 2 (1.67%) WAN
Database & Business Intelligence
1 1 (0.83%) Amazon RDS
General
1 11 (9.17%) Social Skills
2 5 (4.17%) Telecoms
3 4 (3.33%) Organisational Skills
3 4 (3.33%) Public Sector
4 3 (2.50%) Analytical Skills
5 2 (1.67%) Finance
6 1 (0.83%) Manufacturing
Miscellaneous
1 102 (85.00%) Driving Licence
2 5 (4.17%) Self-Motivation
3 3 (2.50%) EPoS
3 3 (2.50%) Social Media
4 1 (0.83%) iPhone
4 1 (0.83%) Management Information System
Operating Systems
1 114 (95.00%) Windows
2 93 (77.50%) Linux
3 11 (9.17%) Windows Server
4 8 (6.67%) Windows 10
5 3 (2.50%) Windows 7
6 1 (0.83%) Android
6 1 (0.83%) Apple iOS
Processes & Methodologies
1 106 (88.33%) Problem-Solving
2 93 (77.50%) Computer Science
2 93 (77.50%) ITIL
3 92 (76.67%) Asset Management
3 92 (76.67%) IT Asset Management
3 92 (76.67%) Mentoring
3 92 (76.67%) Network Management
4 12 (10.00%) Customer Service
5 5 (4.17%) Incident Management
6 3 (2.50%) Customer Experience
6 3 (2.50%) Decision-Making
6 3 (2.50%) Mathematics
7 2 (1.67%) Cybersecurity
7 2 (1.67%) Disaster Recovery
7 2 (1.67%) Email Filtering
7 2 (1.67%) Kalman Filter
7 2 (1.67%) Mobile Device Management
7 2 (1.67%) Problem Management
7 2 (1.67%) Process Improvement
7 2 (1.67%) Requirements Workshops
Programming Languages
1 1 (0.83%) PowerShell
1 1 (0.83%) SQL
Qualifications
1 93 (77.50%) CCNA
1 93 (77.50%) Cisco Certification
1 93 (77.50%) Degree
1 93 (77.50%) Microsoft Certification
2 92 (76.67%) CCNP
2 92 (76.67%) Computer Science Degree
2 92 (76.67%) LPIC
2 92 (76.67%) MCP
2 92 (76.67%) MCSE
3 4 (3.33%) DBS Check
4 2 (1.67%) A+ Certification
5 1 (0.83%) MCSA
5 1 (0.83%) Network+ Certification
5 1 (0.83%) SC Cleared
5 1 (0.83%) Security Cleared
System Software
1 13 (10.83%) Active Directory
2 3 (2.50%) Hyper-V
2 3 (2.50%) VMware Infrastructure
3 2 (1.67%) Firmware
4 1 (0.83%) BitLocker
Systems Management
1 3 (2.50%) SCCM
2 2 (1.67%) Microsoft Intune
3 1 (0.83%) Jamf Pro
Vendors
1 106 (88.33%) Microsoft
2 92 (76.67%) Cisco
3 5 (4.17%) VMware
4 3 (2.50%) Apple
5 2 (1.67%) HP
6 1 (0.83%) SAP