IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 21 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Jan 2026
Same period 2025 Same period 2024
Rank 91 90 143
Rank change year-on-year -1 +53 +130
Permanent jobs requiring an IT Support Engineer 167 185 110
As % of all permanent jobs in the Midlands 2.09% 2.96% 1.63%
As % of the Job Titles category 2.30% 3.14% 1.72%
Number of salaries quoted 138 23 99
10th Percentile £25,375 £26,400 £23,000
25th Percentile £26,063 £27,500 £25,625
Median annual salary (50th Percentile) £30,000 £29,000 £27,500
Median % change year-on-year +3.45% +5.45% +1.85%
75th Percentile £38,750 £32,000 £33,870
90th Percentile £40,000 £34,750 £40,000
England median annual salary £31,250 £31,125 £31,500
% change year-on-year +0.40% -1.19% -

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 7,260 5,888 6,380
% of permanent jobs with a recognized job title 90.82% 94.10% 94.36%
Number of salaries quoted 4,422 2,764 5,267
10th Percentile £28,000 £31,250 £26,250
25th Percentile £35,000 £38,750 £32,750
Median annual salary (50th Percentile) £50,000 £52,500 £48,500
Median % change year-on-year -4.76% +8.25% -7.62%
75th Percentile £65,000 £65,063 £61,473
90th Percentile £80,000 £78,750 £73,750
England median annual salary £55,000 £60,000 £57,000
% change year-on-year -8.33% +5.26% -8.80%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 21 January 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 21 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +29 114 £30,000 +3.45% 11
West Midlands -36 53 £32,500 +1.56% 9
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 21 January 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 122 (73.05%) Microsoft 365
2 92 (55.09%) Windows
3 87 (52.10%) Problem-Solving
4 81 (48.50%) Microsoft
5 80 (47.90%) Active Directory
6 72 (43.11%) Azure
7 59 (35.33%) Windows Server
8 50 (29.94%) DNS
9 48 (28.74%) Entra ID
10 47 (28.14%) Customer Service
10 47 (28.14%) DHCP
11 41 (24.55%) SharePoint
12 36 (21.56%) Microsoft Intune
13 30 (17.96%) Incident Management
13 30 (17.96%) ITIL
14 25 (14.97%) Firewall
15 23 (13.77%) Cybersecurity
16 22 (13.17%) Mentoring
17 21 (12.57%) Microsoft Exchange
18 17 (10.18%) Microsoft Certification
18 17 (10.18%) VMware
19 16 (9.58%) Hyper-V
19 16 (9.58%) ITSM
20 15 (8.98%) Infrastructure Engineering
21 14 (8.38%) LAN
21 14 (8.38%) VPN
22 13 (7.78%) Cyber Essentials
22 13 (7.78%) Linux
23 12 (7.19%) TCP/IP
23 12 (7.19%) WAN

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 41 (24.55%) SharePoint
2 21 (12.57%) Microsoft Exchange
3 2 (1.20%) Exchange Server 2007
3 2 (1.20%) Exchange Server 2010
3 2 (1.20%) Exchange Server 2013
Applications
1 4 (2.40%) Microsoft Office
Business Applications
1 9 (5.39%) Dynamics CRM
2 1 (0.60%) Dynamics AX
Cloud Services
1 122 (73.05%) Microsoft 365
2 72 (43.11%) Azure
3 48 (28.74%) Entra ID
4 10 (5.99%) AWS
5 8 (4.79%) Google Workspace
5 8 (4.79%) OneDrive
5 8 (4.79%) SaaS
6 5 (2.99%) Cloud Computing
6 5 (2.99%) iPaaS
7 3 (1.80%) Amazon CloudWatch
7 3 (1.80%) Azure Monitor
7 3 (1.80%) Datadog
7 3 (1.80%) GCP
7 3 (1.80%) IaaS
7 3 (1.80%) PaaS
8 2 (1.20%) Nutanix
8 2 (1.20%) Slack
9 1 (0.60%) Power Platform
Communications & Networking
1 50 (29.94%) DNS
2 47 (28.14%) DHCP
3 25 (14.97%) Firewall
4 14 (8.38%) LAN
4 14 (8.38%) VPN
5 12 (7.19%) TCP/IP
5 12 (7.19%) WAN
6 9 (5.39%) VLAN
7 7 (4.19%) IP Telephony
8 5 (2.99%) SAN
8 5 (2.99%) TETRA
8 5 (2.99%) Wi-Fi
9 4 (2.40%) Remote Desktop
9 4 (2.40%) WLAN
10 2 (1.20%) Network Security
10 2 (1.20%) SD-WAN
10 2 (1.20%) VoIP
11 1 (0.60%) Wireless
Database & Business Intelligence
1 2 (1.20%) SQL Server
2 1 (0.60%) Power BI
Development Applications
1 10 (5.99%) JIRA
General
1 51 (30.54%) Social Skills
2 21 (12.57%) Law
3 11 (6.59%) Multimedia
3 11 (6.59%) Organisational Skills
4 9 (5.39%) Analytical Skills
5 7 (4.19%) Finance
5 7 (4.19%) Manufacturing
5 7 (4.19%) Telecoms
6 5 (2.99%) Documentation Skills
6 5 (2.99%) Legal
7 2 (1.20%) Public Sector
8 1 (0.60%) Automotive
8 1 (0.60%) Electronics
8 1 (0.60%) Inclusion and Diversity
Miscellaneous
1 64 (38.32%) Driving Licence
2 14 (8.38%) Onboarding
3 7 (4.19%) CCTV
3 7 (4.19%) Cyber Security Posture
4 6 (3.59%) Self-Motivation
5 5 (2.99%) Analytical Mindset
5 5 (2.99%) Clustering
5 5 (2.99%) Enterprise Software
5 5 (2.99%) FMCG
6 4 (2.40%) Smartphone
7 2 (1.20%) Security Posture
8 1 (0.60%) NHS
Operating Systems
1 92 (55.09%) Windows
2 59 (35.33%) Windows Server
3 13 (7.78%) Linux
4 11 (6.59%) Windows 10
5 6 (3.59%) Apple iOS
5 6 (3.59%) Windows Server 2019
6 4 (2.40%) Mac OS
7 2 (1.20%) Windows 7
7 2 (1.20%) Windows Server 2012
8 1 (0.60%) Android
8 1 (0.60%) Windows Server 2008
Processes & Methodologies
1 87 (52.10%) Problem-Solving
2 47 (28.14%) Customer Service
3 30 (17.96%) Incident Management
3 30 (17.96%) ITIL
4 23 (13.77%) Cybersecurity
5 22 (13.17%) Mentoring
6 16 (9.58%) ITSM
7 15 (8.98%) Infrastructure Engineering
8 10 (5.99%) Data Protection
8 10 (5.99%) Project Delivery
9 9 (5.39%) CRM
9 9 (5.39%) Network Management
10 8 (4.79%) Remote Monitoring and Management
11 7 (4.19%) Disaster Recovery
11 7 (4.19%) Performance Metrics
11 7 (4.19%) Proactive Monitoring
12 6 (3.59%) Process Improvement
13 5 (2.99%) Risk Management
13 5 (2.99%) Software Engineering
13 5 (2.99%) Vulnerability Management
Programming Languages
1 7 (4.19%) PowerShell
2 5 (2.99%) SQL
3 2 (1.20%) Google Apps Script
3 2 (1.20%) Python
Qualifications
1 17 (10.18%) Microsoft Certification
2 8 (4.79%) SC Cleared
2 8 (4.79%) Security Cleared
3 7 (4.19%) CCNA
3 7 (4.19%) CCNP
3 7 (4.19%) Cisco Certification
3 7 (4.19%) MCP
3 7 (4.19%) MCSA
3 7 (4.19%) MCSE
4 6 (3.59%) Degree
5 5 (2.99%) DBS Check
5 5 (2.99%) ITIL Foundation Certificate
6 4 (2.40%) CompTIA Security+
7 2 (1.20%) BPSS Clearance
8 1 (0.60%) A+ Certification
8 1 (0.60%) MCITP
Quality Assurance & Compliance
1 13 (7.78%) Cyber Essentials
2 10 (5.99%) GDPR
3 9 (5.39%) ISO/IEC 27001
4 5 (2.99%) SLA
5 4 (2.40%) NIST
6 2 (1.20%) Cyber Essentials PLUS
System Software
1 80 (47.90%) Active Directory
2 16 (9.58%) Hyper-V
3 9 (5.39%) VMware Infrastructure
4 5 (2.99%) Firmware
5 3 (1.80%) Virtual Machines
6 1 (0.60%) VMware Server
Systems Management
1 36 (21.56%) Microsoft Intune
2 5 (2.99%) Failover Clustering
3 2 (1.20%) Single Sign-On
Vendors
1 81 (48.50%) Microsoft
2 17 (10.18%) VMware
3 11 (6.59%) Fortinet
3 11 (6.59%) Fujitsu
3 11 (6.59%) Google
3 11 (6.59%) Virgin Media
4 9 (5.39%) ServiceNow
5 7 (4.19%) Cisco
5 7 (4.19%) Draytek
5 7 (4.19%) Mitel
5 7 (4.19%) WatchGuard
6 6 (3.59%) Salesforce
7 5 (2.99%) Progress
7 5 (2.99%) Veeam
8 4 (2.40%) HubSpot
8 4 (2.40%) Zoho
9 3 (1.80%) Freshdesk
10 2 (1.20%) Darktrace
10 2 (1.20%) Meraki
10 2 (1.20%) Yealink