IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £31,500 per year, according to job vacancies posted during the 6 months leading to 23 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Mar 2026
Same period 2025 Same period 2024
Rank 91 71 138
Rank change year-on-year -20 +67 +118
Permanent jobs requiring an IT Support Engineer 194 191 175
As % of all permanent jobs in the Midlands 1.87% 3.80% 1.71%
As % of the Job Titles category 2.03% 4.17% 1.82%
Number of salaries quoted 163 32 142
10th Percentile £24,750 £25,500 £23,000
25th Percentile £26,250 £25,594 £25,000
Median annual salary (50th Percentile) £31,500 £28,250 £28,750
Median % change year-on-year +11.50% -1.74% +4.55%
75th Percentile £37,500 £31,250 £36,500
90th Percentile £38,950 £32,450 £43,750
England median annual salary £32,000 £30,000 £30,000
% change year-on-year +6.67% - -7.69%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 9,536 4,576 9,602
% of permanent jobs with a recognized job title 91.82% 90.97% 93.82%
Number of salaries quoted 5,921 2,714 7,592
10th Percentile £28,250 £28,822 £26,250
25th Percentile £35,000 £37,500 £32,750
Median annual salary (50th Percentile) £50,000 £52,000 £47,500
Median % change year-on-year -3.85% +9.47% -9.52%
75th Percentile £65,000 £65,000 £61,250
90th Percentile £80,000 £77,000 £73,750
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.69%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 23 March 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 23 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -4 111 £30,000 +4.35% 7
West Midlands -33 83 £32,500 +19.27% 8
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 23 March 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 120 (61.86%) Microsoft 365
2 106 (54.64%) Windows
3 91 (46.91%) Problem-Solving
4 82 (42.27%) Microsoft
5 77 (39.69%) Active Directory
6 68 (35.05%) Azure
7 51 (26.29%) Windows Server
8 49 (25.26%) Customer Service
9 46 (23.71%) Entra ID
10 39 (20.10%) DNS
11 36 (18.56%) DHCP
11 36 (18.56%) Microsoft Intune
11 36 (18.56%) SharePoint
12 31 (15.98%) ITSM
13 30 (15.46%) Incident Management
13 30 (15.46%) ITIL
14 29 (14.95%) Firewall
15 22 (11.34%) Google
16 21 (10.82%) Microsoft Exchange
17 19 (9.79%) Google Workspace
17 19 (9.79%) VPN
18 18 (9.28%) Cybersecurity
18 18 (9.28%) JIRA
18 18 (9.28%) VMware
19 17 (8.76%) Hyper-V
19 17 (8.76%) LAN
19 17 (8.76%) Mentoring
19 17 (8.76%) Microsoft Certification
19 17 (8.76%) SLA
20 15 (7.73%) WAN

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 36 (18.56%) SharePoint
2 21 (10.82%) Microsoft Exchange
3 8 (4.12%) Confluence
4 6 (3.09%) Exchange Server 2007
4 6 (3.09%) Exchange Server 2010
4 6 (3.09%) Exchange Server 2013
Applications
1 13 (6.70%) Microsoft Office
Business Applications
1 5 (2.58%) Dynamics CRM
2 1 (0.52%) Shopify
Cloud Services
1 120 (61.86%) Microsoft 365
2 68 (35.05%) Azure
3 46 (23.71%) Entra ID
4 19 (9.79%) Google Workspace
5 10 (5.15%) AWS
6 8 (4.12%) OneDrive
7 5 (2.58%) SaaS
8 3 (1.55%) Amazon CloudWatch
8 3 (1.55%) Azure Monitor
8 3 (1.55%) Datadog
8 3 (1.55%) GCP
8 3 (1.55%) IaaS
8 3 (1.55%) PaaS
9 2 (1.03%) iPaaS
9 2 (1.03%) Nutanix
9 2 (1.03%) Power Platform
9 2 (1.03%) Slack
Communications & Networking
1 39 (20.10%) DNS
2 36 (18.56%) DHCP
3 29 (14.95%) Firewall
4 19 (9.79%) VPN
5 17 (8.76%) LAN
6 15 (7.73%) WAN
7 9 (4.64%) TCP/IP
8 7 (3.61%) IP Telephony
8 7 (3.61%) VoIP
9 6 (3.09%) Wi-Fi
10 5 (2.58%) TETRA
10 5 (2.58%) VLAN
11 4 (2.06%) Remote Desktop
11 4 (2.06%) WLAN
12 2 (1.03%) Network Security
12 2 (1.03%) SAN
13 1 (0.52%) SD-WAN
13 1 (0.52%) Wireless
Database & Business Intelligence
1 2 (1.03%) Power BI
1 2 (1.03%) SQL Server
Development Applications
1 18 (9.28%) JIRA
General
1 46 (23.71%) Social Skills
2 22 (11.34%) Law
3 19 (9.79%) Organisational Skills
4 11 (5.67%) Multimedia
5 10 (5.15%) Manufacturing
6 7 (3.61%) Finance
6 7 (3.61%) Telecoms
7 5 (2.58%) Analytical Skills
7 5 (2.58%) Legal
8 2 (1.03%) Documentation Skills
8 2 (1.03%) Public Sector
9 1 (0.52%) Electronics
Miscellaneous
1 64 (32.99%) Driving Licence
2 11 (5.67%) Self-Motivation
3 10 (5.15%) Onboarding
4 7 (3.61%) CCTV
5 6 (3.09%) FMCG
6 4 (2.06%) Smartphone
7 3 (1.55%) Cyber Security Posture
7 3 (1.55%) Security Posture
8 2 (1.03%) Clustering
8 2 (1.03%) Enterprise Software
8 2 (1.03%) Social Media
9 1 (0.52%) NHS
Operating Systems
1 106 (54.64%) Windows
2 51 (26.29%) Windows Server
3 14 (7.22%) Windows 10
4 12 (6.19%) Linux
5 9 (4.64%) Apple iOS
6 6 (3.09%) Windows 7
7 5 (2.58%) Windows Server 2019
8 4 (2.06%) Android
8 4 (2.06%) Mac OS
9 2 (1.03%) Windows Server 2012
10 1 (0.52%) Windows Server 2008
Processes & Methodologies
1 91 (46.91%) Problem-Solving
2 49 (25.26%) Customer Service
3 31 (15.98%) ITSM
4 30 (15.46%) Incident Management
4 30 (15.46%) ITIL
5 18 (9.28%) Cybersecurity
6 17 (8.76%) Mentoring
7 13 (6.70%) Root Cause Analysis
8 12 (6.19%) Infrastructure Engineering
9 11 (5.67%) Mobile Device Management
10 10 (5.15%) Remote Monitoring and Management
11 9 (4.64%) Agile
12 8 (4.12%) Business Continuity
12 8 (4.12%) Disaster Recovery
12 8 (4.12%) Performance Metrics
13 7 (3.61%) ERP
13 7 (3.61%) Proactive Monitoring
13 7 (3.61%) Service Delivery
14 6 (3.09%) Asset Management
14 6 (3.09%) Service Management
Programming Languages
1 12 (6.19%) SQL
2 7 (3.61%) PowerShell
3 2 (1.03%) Google Apps Script
3 2 (1.03%) Python
4 1 (0.52%) PHP
Qualifications
1 17 (8.76%) Microsoft Certification
2 9 (4.64%) SC Cleared
2 9 (4.64%) Security Cleared
3 7 (3.61%) CCNA
3 7 (3.61%) CCNP
3 7 (3.61%) Cisco Certification
3 7 (3.61%) MCSA
3 7 (3.61%) MCSE
3 7 (3.61%) Microsoft Certified Professional
4 6 (3.09%) A+ Certification
4 6 (3.09%) MCITP
5 5 (2.58%) ITIL Foundation Certificate
6 4 (2.06%) CompTIA Security+
7 3 (1.55%) BPSS Clearance
8 2 (1.03%) DBS Check
Quality Assurance & Compliance
1 17 (8.76%) SLA
2 14 (7.22%) Cyber Essentials
3 6 (3.09%) ISO/IEC 27001
4 4 (2.06%) NIST
5 3 (1.55%) Cyber Essentials PLUS
6 2 (1.03%) GDPR
System Software
1 77 (39.69%) Active Directory
2 17 (8.76%) Hyper-V
3 11 (5.67%) VMware Infrastructure
4 3 (1.55%) Virtual Machines
Systems Management
1 36 (18.56%) Microsoft Intune
2 2 (1.03%) Failover Clustering
2 2 (1.03%) Jamf Pro
2 2 (1.03%) Single Sign-On
Vendors
1 82 (42.27%) Microsoft
2 22 (11.34%) Google
3 18 (9.28%) VMware
4 11 (5.67%) Fortinet
4 11 (5.67%) Fujitsu
4 11 (5.67%) Virgin Media
5 10 (5.15%) ServiceNow
6 7 (3.61%) Draytek
6 7 (3.61%) Mitel
6 7 (3.61%) WatchGuard
7 6 (3.09%) Dell
7 6 (3.09%) HP
8 4 (2.06%) Cisco
8 4 (2.06%) Freshdesk
8 4 (2.06%) Meraki
8 4 (2.06%) Salesforce
9 3 (1.55%) Infor
10 2 (1.03%) Kaseya
10 2 (1.03%) Veeam
10 2 (1.03%) Yealink