IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 29 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Sep 2026
Same period 2025 Same period 2024
Rank 134 167 166
Rank change year-on-year +33 -1 +12
Permanent jobs requiring an IT Support Engineer 153 54 113
As % of all permanent jobs in the Midlands 0.97% 0.97% 1.16%
As % of the Job Titles category 1.05% 1.04% 1.22%
Number of salaries quoted 132 53 40
10th Percentile £26,750 £24,250 £26,500
25th Percentile £28,000 £25,375 £27,375
Median annual salary (50th Percentile) £32,500 £29,000 £30,000
Median % change year-on-year +12.07% -3.33% -
75th Percentile £35,000 £39,250 £35,000
90th Percentile £41,500 £47,500 £36,000
England median annual salary £34,000 £34,750 £32,250
% change year-on-year -2.16% +7.75% -0.77%

All Permanent IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 14,637 5,171 9,225
% of permanent jobs with a recognized job title 92.87% 92.90% 94.82%
Number of salaries quoted 10,197 3,184 4,904
10th Percentile £30,000 £27,000 £28,500
25th Percentile £40,000 £31,750 £35,700
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -
75th Percentile £65,000 £62,500 £65,000
90th Percentile £80,000 £77,425 £77,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.33%

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 29 September 2026.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 29 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +21 79 £32,500 -10.96% 12
East Midlands -11 74 £30,000 +13.21% 7
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 29 September 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 103 (67.32%) Microsoft 365
2 98 (64.05%) Microsoft
3 97 (63.40%) Windows
4 69 (45.10%) Active Directory
5 66 (43.14%) Problem-Solving
6 52 (33.99%) Windows Server
7 50 (32.68%) Customer Service
8 48 (31.37%) DNS
9 43 (28.10%) Entra ID
10 42 (27.45%) Azure
10 42 (27.45%) DHCP
11 37 (24.18%) VPN
12 34 (22.22%) Microsoft Intune
13 32 (20.92%) Hyper-V
13 32 (20.92%) Microsoft Exchange
14 29 (18.95%) VMware
15 24 (15.69%) TCP/IP
15 24 (15.69%) VMware Infrastructure
16 23 (15.03%) Business Continuity
16 23 (15.03%) SharePoint
17 22 (14.38%) Cybersecurity
17 22 (14.38%) Firewall
18 21 (13.73%) Windows 10
19 19 (12.42%) Continuous Improvement
19 19 (12.42%) Google
19 19 (12.42%) Google Workspace
20 16 (10.46%) DBS Check
21 15 (9.80%) Linux
21 15 (9.80%) Wireless
22 14 (9.15%) ITSM

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (20.92%) Microsoft Exchange
2 23 (15.03%) SharePoint
3 3 (1.96%) IIS
Applications
1 5 (3.27%) Microsoft Excel
1 5 (3.27%) Microsoft Office
2 3 (1.96%) Photoshop
Business Applications
1 2 (1.31%) Dynamics CRM
Cloud Services
1 103 (67.32%) Microsoft 365
2 43 (28.10%) Entra ID
3 42 (27.45%) Azure
4 19 (12.42%) Google Workspace
5 11 (7.19%) OneDrive
6 5 (3.27%) AWS
7 2 (1.31%) Cloud Computing
8 1 (0.65%) Power Platform
8 1 (0.65%) SaaS
Communications & Networking
1 48 (31.37%) DNS
2 42 (27.45%) DHCP
3 37 (24.18%) VPN
4 24 (15.69%) TCP/IP
5 22 (14.38%) Firewall
6 15 (9.80%) Wireless
7 14 (9.15%) Wi-Fi
8 10 (6.54%) LAN
9 9 (5.88%) WAN
10 7 (4.58%) VLAN
11 5 (3.27%) IP Telephony
12 4 (2.61%) Remote Desktop
13 3 (1.96%) Internet
13 3 (1.96%) Network Security
13 3 (1.96%) VoIP
14 1 (0.65%) SAN
14 1 (0.65%) Structured Cabling
Database & Business Intelligence
1 7 (4.58%) SQL Server
2 3 (1.96%) MySQL
Development Applications
1 1 (0.65%) Carbide.c++
1 1 (0.65%) JIRA
1 1 (0.65%) SQL Server Management Studio (SSMS)
General
1 67 (43.79%) Social Skills
2 12 (7.84%) Telecoms
3 11 (7.19%) Analytical Skills
4 7 (4.58%) Manufacturing
5 5 (3.27%) Legal
6 3 (1.96%) Inclusion and Diversity
7 2 (1.31%) Advertising
7 2 (1.31%) Retail
8 1 (0.65%) Aerospace
8 1 (0.65%) Documentation Skills
8 1 (0.65%) Finance
8 1 (0.65%) Military
8 1 (0.65%) Organisational Skills
Libraries, Frameworks & Software Standards
1 3 (1.96%) CSS
1 3 (1.96%) HTML
1 3 (1.96%) JSON
Miscellaneous
1 47 (30.72%) Driving Licence
2 14 (9.15%) CCTV
2 14 (9.15%) Onboarding
3 12 (7.84%) Self-Motivation
4 3 (1.96%) Analytical Mindset
4 3 (1.96%) Social Media
5 2 (1.31%) Cyber Threat
5 2 (1.31%) Replication
5 2 (1.31%) Video Conferencing
6 1 (0.65%) Educational Technology
6 1 (0.65%) Enterprise Software
6 1 (0.65%) Management Information System
Operating Systems
1 97 (63.40%) Windows
2 52 (33.99%) Windows Server
3 21 (13.73%) Windows 10
4 15 (9.80%) Linux
5 11 (7.19%) Mac OS
6 4 (2.61%) Apple iOS
7 2 (1.31%) Android
8 1 (0.65%) Windows Server 2012
8 1 (0.65%) Windows Server 2016
Processes & Methodologies
1 66 (43.14%) Problem-Solving
2 50 (32.68%) Customer Service
3 23 (15.03%) Business Continuity
4 22 (14.38%) Cybersecurity
5 19 (12.42%) Continuous Improvement
6 14 (9.15%) ITSM
7 12 (7.84%) Disaster Recovery
7 12 (7.84%) Mentoring
8 11 (7.19%) ITIL
9 10 (6.54%) ERP
9 10 (6.54%) Infrastructure Engineering
10 9 (5.88%) Time Management
11 8 (5.23%) User Experience
12 7 (4.58%) Service Delivery
12 7 (4.58%) Stakeholder Management
13 6 (3.92%) Service Management
14 5 (3.27%) AI
14 5 (3.27%) Incident Management
14 5 (3.27%) Ticket Management
15 4 (2.61%) Virtual Environments
Programming Languages
1 12 (7.84%) PowerShell
2 6 (3.92%) SQL
3 3 (1.96%) JavaScript
3 3 (1.96%) PHP
3 3 (1.96%) VBA
4 1 (0.65%) Python
4 1 (0.65%) T-SQL
Qualifications
1 16 (10.46%) DBS Check
2 10 (6.54%) CCNA
2 10 (6.54%) Cisco Certification
2 10 (6.54%) Microsoft Certification
3 9 (5.88%) Degree
4 5 (3.27%) CCNP
4 5 (3.27%) MCSA
4 5 (3.27%) MCSE
4 5 (3.27%) Microsoft Certified Professional
5 3 (1.96%) Azure Certification
6 2 (1.31%) SC Cleared
6 2 (1.31%) Security Cleared
7 1 (0.65%) ITIL Foundation Certificate
7 1 (0.65%) Network+ Certification
Quality Assurance & Compliance
1 10 (6.54%) Cyber Essentials
2 7 (4.58%) ISO/IEC 27001
3 5 (3.27%) PCI DSS
3 5 (3.27%) SLA
4 2 (1.31%) Accessibility
5 1 (0.65%) GDPR
System Software
1 69 (45.10%) Active Directory
2 32 (20.92%) Hyper-V
3 24 (15.69%) VMware Infrastructure
4 3 (1.96%) Firmware
5 1 (0.65%) Virtual Desktop
5 1 (0.65%) VMware ESXi
5 1 (0.65%) vSphere
Systems Management
1 34 (22.22%) Microsoft Intune
2 4 (2.61%) Backup Exec
3 2 (1.31%) SCCM
3 2 (1.31%) WSUS
Vendors
1 98 (64.05%) Microsoft
2 29 (18.95%) VMware
3 19 (12.42%) Google
4 9 (5.88%) WatchGuard
5 6 (3.92%) ServiceNow
5 6 (3.92%) Veeam
6 5 (3.27%) Apple
6 5 (3.27%) Cisco
6 5 (3.27%) Draytek
6 5 (3.27%) Mitel
7 4 (2.61%) Datto
7 4 (2.61%) Fortinet
7 4 (2.61%) JD Edwards
7 4 (2.61%) Remedy
7 4 (2.61%) SonicWALL
7 4 (2.61%) Sophos
8 3 (1.96%) Adobe
8 3 (1.96%) HP
8 3 (1.96%) Palo Alto
9 2 (1.31%) Citrix