IT Support Engineer Job Trends in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £29,000 per year, according to job vacancies posted during the 6 months leading to 16 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Oct 2025
Same period 2024 Same period 2023
Rank 160 120 169
Rank change year-on-year -40 +49 +124
Permanent jobs requiring an IT Support Engineer 72 172 60
As % of all permanent jobs in the Midlands 1.30% 1.86% 1.15%
As % of the Job Titles category 1.40% 1.96% 1.19%
Number of salaries quoted 70 34 58
10th Percentile £24,175 £26,750 £23,500
25th Percentile £25,469 £27,625 £26,250
Median annual salary (50th Percentile) £29,000 £30,000 £30,250
Median % change year-on-year -3.33% -0.83% -5.47%
75th Percentile £39,250 £35,000 £36,188
90th Percentile £47,500 £36,000 £41,225
England median annual salary £33,000 £32,250 £32,500
% change year-on-year +2.33% -0.77% +1.56%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 5,135 8,758 5,040
% of permanent jobs with a recognized job title 93.06% 94.80% 96.24%
Number of salaries quoted 3,155 4,493 3,878
10th Percentile £27,000 £29,750 £26,500
25th Percentile £32,063 £36,250 £36,250
Median annual salary (50th Percentile) £45,000 £50,000 £50,000
Median % change year-on-year -10.00% - -
75th Percentile £62,500 £65,000 £63,750
90th Percentile £77,500 £77,500 £76,250
England median annual salary £55,000 £57,500 £60,000
% change year-on-year -4.35% -4.17% -

IT Support Engineer
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the Midlands.

IT Support Engineer job vacancy trend in the Midlands

IT Support Engineer
Salary Trend in the Midlands

Salary distribution trend for IT Support Engineer job vacancies in the Midlands.

Salary distribution trend for IT Support Engineer job vacancies in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 16 October 2025.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 16 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +22 58 £28,750 -4.17% 25
West Midlands -53 14 £35,000 +16.67% 8
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 16 October 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 71 (98.61%) Microsoft 365
2 58 (80.56%) Active Directory
3 52 (72.22%) Windows
4 43 (59.72%) Microsoft
5 42 (58.33%) Windows Server
6 41 (56.94%) Problem-Solving
7 40 (55.56%) Azure
7 40 (55.56%) DNS
8 34 (47.22%) DHCP
9 29 (40.28%) SharePoint
10 24 (33.33%) Customer Service
10 24 (33.33%) Entra ID
11 23 (31.94%) Microsoft Intune
12 22 (30.56%) Firewall
13 20 (27.78%) Incident Management
14 17 (23.61%) Hyper-V
14 17 (23.61%) VLAN
15 15 (20.83%) Microsoft Exchange
15 15 (20.83%) TCP/IP
16 13 (18.06%) Cisco
16 13 (18.06%) Cybersecurity
17 11 (15.28%) Infrastructure Engineering
17 11 (15.28%) PowerShell
18 10 (13.89%) Disaster Recovery
18 10 (13.89%) GDPR
18 10 (13.89%) Microsoft Certification
18 10 (13.89%) SAN
18 10 (13.89%) VMware
19 9 (12.50%) CCNA
19 9 (12.50%) Cisco Certification

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 29 (40.28%) SharePoint
2 15 (20.83%) Microsoft Exchange
3 2 (2.78%) Exchange Server 2007
3 2 (2.78%) Exchange Server 2010
3 2 (2.78%) Exchange Server 2013
Applications
1 3 (4.17%) Microsoft Office
Business Applications
1 4 (5.56%) Dynamics CRM
2 1 (1.39%) Dynamics AX
Cloud Services
1 71 (98.61%) Microsoft 365
2 40 (55.56%) Azure
3 24 (33.33%) Entra ID
4 6 (8.33%) SaaS
5 5 (6.94%) Cloud Computing
5 5 (6.94%) iPaaS
5 5 (6.94%) OneDrive
6 4 (5.56%) AWS
7 2 (2.78%) Nutanix
8 1 (1.39%) PaaS
Communications & Networking
1 40 (55.56%) DNS
2 34 (47.22%) DHCP
3 22 (30.56%) Firewall
4 17 (23.61%) VLAN
5 15 (20.83%) TCP/IP
6 10 (13.89%) SAN
7 8 (11.11%) WAN
8 5 (6.94%) iSCSI
8 5 (6.94%) LAN
8 5 (6.94%) VPN
9 4 (5.56%) Wi-Fi
10 3 (4.17%) IP Telephony
10 3 (4.17%) Softphone
11 2 (2.78%) Network Security
11 2 (2.78%) SD-WAN
12 1 (1.39%) 3G
12 1 (1.39%) 4G
12 1 (1.39%) ADSL
General
1 28 (38.89%) Social Skills
2 10 (13.89%) Law
3 5 (6.94%) Analytical Skills
3 5 (6.94%) Billing
3 5 (6.94%) Documentation Skills
4 3 (4.17%) Back Office
4 3 (4.17%) Organisational Skills
4 3 (4.17%) Publishing
4 3 (4.17%) Telecoms
5 2 (2.78%) Automotive
5 2 (2.78%) Finance
6 1 (1.39%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 3 (4.17%) EDI
Miscellaneous
1 33 (45.83%) Driving Licence
2 9 (12.50%) Onboarding
3 5 (6.94%) Analytical Mindset
3 5 (6.94%) Clustering
3 5 (6.94%) Cyber Security Posture
3 5 (6.94%) Enterprise Software
4 3 (4.17%) CCTV
4 3 (4.17%) Security Posture
5 2 (2.78%) Self-Motivation
6 1 (1.39%) NHS
Operating Systems
1 52 (72.22%) Windows
2 42 (58.33%) Windows Server
3 8 (11.11%) Windows 10
4 7 (9.72%) Linux
5 3 (4.17%) Windows Server 2019
6 2 (2.78%) Windows 7
7 1 (1.39%) Android
7 1 (1.39%) Apple iOS
7 1 (1.39%) Mac OS
7 1 (1.39%) Windows Server 2008
7 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 41 (56.94%) Problem-Solving
2 24 (33.33%) Customer Service
3 20 (27.78%) Incident Management
4 13 (18.06%) Cybersecurity
5 11 (15.28%) Infrastructure Engineering
6 10 (13.89%) Disaster Recovery
7 9 (12.50%) ITIL
8 8 (11.11%) Mentoring
9 7 (9.72%) CRM
9 7 (9.72%) Data Protection
10 6 (8.33%) Migration
10 6 (8.33%) Network Management
10 6 (8.33%) Project Delivery
11 5 (6.94%) Budget Management
11 5 (6.94%) Digital Transformation Programme
11 5 (6.94%) IT Strategy
11 5 (6.94%) Roadmaps
11 5 (6.94%) Strategic Roadmap
11 5 (6.94%) Tech Ops
11 5 (6.94%) Technology Roadmap
Programming Languages
1 11 (15.28%) PowerShell
2 5 (6.94%) SQL
Qualifications
1 10 (13.89%) Microsoft Certification
2 9 (12.50%) CCNA
2 9 (12.50%) Cisco Certification
3 7 (9.72%) Degree
4 5 (6.94%) DBS Check
5 4 (5.56%) CCNP
5 4 (5.56%) MCP
5 4 (5.56%) MCSA
5 4 (5.56%) MCSE
6 1 (1.39%) A+ Certification
6 1 (1.39%) Computer Science Degree
Quality Assurance & Compliance
1 10 (13.89%) GDPR
2 5 (6.94%) ISO/IEC 27001
3 3 (4.17%) Cyber Essentials
System Software
1 58 (80.56%) Active Directory
2 17 (23.61%) Hyper-V
3 5 (6.94%) Firmware
3 5 (6.94%) VMware Infrastructure
4 1 (1.39%) VMware Server
Systems Management
1 23 (31.94%) Microsoft Intune
2 5 (6.94%) Autotask
2 5 (6.94%) Failover Clustering
2 5 (6.94%) SCCM
Vendors
1 43 (59.72%) Microsoft
2 13 (18.06%) Cisco
3 10 (13.89%) VMware
4 7 (9.72%) HP
5 5 (6.94%) Aruba
5 5 (6.94%) Datto
5 5 (6.94%) Progress
5 5 (6.94%) Veeam
6 4 (5.56%) HubSpot
6 4 (5.56%) Salesforce
6 4 (5.56%) Zoho
7 3 (4.17%) Draytek
7 3 (4.17%) Meraki
7 3 (4.17%) Mitel
7 3 (4.17%) WatchGuard
8 2 (2.78%) Darktrace
8 2 (2.78%) Dell