IT Support Engineer Jobs in the Midlands

IT Support Engineer
England > Midlands

The median IT Support Engineer salary in the Midlands is £30,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 150 219 292
Rank change year-on-year +69 +73 -56
Permanent jobs requiring an IT Support Engineer 172 68 83
As % of all permanent jobs advertised in the Midlands 1.48% 0.90% 0.67%
As % of the Job Titles category 1.57% 0.99% 0.71%
Number of salaries quoted 81 60 81
10th Percentile £24,000 £23,500 £22,500
25th Percentile £26,750 £26,250 £23,250
Median annual salary (50th Percentile) £30,000 £28,000 £28,000
Median % change year-on-year +7.14% - -2.61%
75th Percentile £35,000 £33,750 £33,750
90th Percentile £43,750 £37,725 £47,500
England median annual salary £30,000 £32,500 £31,400
% change year-on-year -7.69% +3.50% +4.67%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 10,958 6,838 11,649
% of permanent jobs with a recognized job title 94.32% 90.04% 94.46%
Number of salaries quoted 7,238 4,339 7,425
10th Percentile £27,000 £28,750 £28,500
25th Percentile £35,000 £38,125 £37,500
Median annual salary (50th Percentile) £48,500 £52,500 £50,000
Median % change year-on-year -7.62% +5.00% +5.26%
75th Percentile £62,500 £66,004 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Engineer in the Midlands.

Salary trend for IT Support Engineer in the Midlands

IT Support Engineer
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Engineer in the Midlands over the 6 months to 26 July 2024.

Salary histogram for IT Support Engineer in the Midlands

IT Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +67 111 £30,000 +7.14% 9
East Midlands -1 59 £32,500 +16.07% 5
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 26 July 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Engineer in the job title.

1 129 (75.00%) Windows
2 104 (60.47%) Microsoft
3 93 (54.07%) ITIL
4 91 (52.91%) Problem-Solving
5 76 (44.19%) Microsoft Certification
6 75 (43.60%) Cisco
6 75 (43.60%) Driving Licence
7 74 (43.02%) Asset Management
8 68 (39.53%) MCSE
8 68 (39.53%) Onboarding
9 67 (38.95%) Linux
10 66 (38.37%) Degree
11 65 (37.79%) Computer Science
11 65 (37.79%) Network Security
11 65 (37.79%) LPIC
11 65 (37.79%) Network Management
11 65 (37.79%) Mentoring
11 65 (37.79%) IT Asset Management
11 65 (37.79%) MCP
11 65 (37.79%) CCNP
11 65 (37.79%) CCNA
11 65 (37.79%) WLAN
11 65 (37.79%) Cisco Certification
11 65 (37.79%) Internet
11 65 (37.79%) Computer Science Degree
12 61 (35.47%) Active Directory
13 57 (33.14%) Microsoft 365
14 49 (28.49%) Windows Server
15 32 (18.60%) Azure
16 25 (14.53%) VMware

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.14%) Microsoft Exchange
2 7 (4.07%) SharePoint
Applications
1 12 (6.98%) Microsoft Office
Cloud Services
1 57 (33.14%) Microsoft 365
2 32 (18.60%) Azure
3 20 (11.63%) Entra ID
4 3 (1.74%) AWS
5 2 (1.16%) Google Workspace
5 2 (1.16%) OneDrive
6 1 (0.58%) Power Platform
Communications & Networking
1 65 (37.79%) Internet
1 65 (37.79%) Network Security
1 65 (37.79%) WLAN
2 16 (9.30%) DHCP
2 16 (9.30%) DNS
3 15 (8.72%) Firewall
4 14 (8.14%) VoIP
5 12 (6.98%) Wi-Fi
6 9 (5.23%) TCP/IP
7 6 (3.49%) LAN
7 6 (3.49%) WAN
8 5 (2.91%) PBX
9 3 (1.74%) SAN
9 3 (1.74%) Wireless
10 2 (1.16%) Broadband
10 2 (1.16%) Cisco IOS
10 2 (1.16%) VLAN
Database & Business Intelligence
1 4 (2.33%) SQL Server
2 3 (1.74%) Amazon RDS
3 1 (0.58%) MySQL
3 1 (0.58%) Power BI
General
1 22 (12.79%) Social Skills
2 12 (6.98%) Telecoms
3 4 (2.33%) Finance
4 3 (1.74%) Inclusion and Diversity
4 3 (1.74%) Law
4 3 (1.74%) Manufacturing
5 2 (1.16%) Analytical Skills
5 2 (1.16%) Legal
6 1 (0.58%) Automotive
6 1 (0.58%) Banking
6 1 (0.58%) Marketing
6 1 (0.58%) Organisational Skills
6 1 (0.58%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.58%) HTML
Miscellaneous
1 75 (43.60%) Driving Licence
2 68 (39.53%) Onboarding
3 11 (6.40%) Fat Client
3 11 (6.40%) Thin Client
4 10 (5.81%) Self-Motivation
5 8 (4.65%) Replication
6 6 (3.49%) Data Centre
7 1 (0.58%) CCTV
7 1 (0.58%) Management Information System
Operating Systems
1 129 (75.00%) Windows
2 67 (38.95%) Linux
3 49 (28.49%) Windows Server
4 13 (7.56%) Windows 10
5 11 (6.40%) Windows Server 2012
6 3 (1.74%) Windows Server 2016
6 3 (1.74%) Windows Server 2019
7 2 (1.16%) Mac OS
8 1 (0.58%) CentOS
Processes & Methodologies
1 93 (54.07%) ITIL
2 91 (52.91%) Problem-Solving
3 74 (43.02%) Asset Management
4 65 (37.79%) Computer Science
4 65 (37.79%) IT Asset Management
4 65 (37.79%) Mentoring
4 65 (37.79%) Network Management
5 20 (11.63%) Cybersecurity
6 15 (8.72%) Infrastructure Engineering
7 12 (6.98%) Continuous Improvement
8 11 (6.40%) Agile
8 11 (6.40%) Change Management
8 11 (6.40%) Project Planning
8 11 (6.40%) Service Delivery
9 10 (5.81%) Customer Service
10 7 (4.07%) Customer Requirements
10 7 (4.07%) Disaster Recovery
11 4 (2.33%) Infrastructure Maintenance
11 4 (2.33%) ITSM
12 3 (1.74%) Proactive Monitoring
Programming Languages
1 3 (1.74%) PowerShell
1 3 (1.74%) SQL
2 1 (0.58%) Perl
2 1 (0.58%) PHP
2 1 (0.58%) Python
Qualifications
1 76 (44.19%) Microsoft Certification
2 68 (39.53%) MCSE
3 66 (38.37%) Degree
4 65 (37.79%) CCNA
4 65 (37.79%) CCNP
4 65 (37.79%) Cisco Certification
4 65 (37.79%) Computer Science Degree
4 65 (37.79%) LPIC
4 65 (37.79%) MCP
5 4 (2.33%) DBS Check
6 1 (0.58%) A+ Certification
6 1 (0.58%) Network+ Certification
Quality Assurance & Compliance
1 11 (6.40%) SLA
2 4 (2.33%) Cyber Essentials
3 1 (0.58%) GDPR
3 1 (0.58%) PCI DSS
System Software
1 61 (35.47%) Active Directory
2 19 (11.05%) VMware Infrastructure
3 14 (8.14%) Hyper-V
4 8 (4.65%) VMware ESXi
5 3 (1.74%) Virtual Machines
Systems Management
1 21 (12.21%) SCCM
2 19 (11.05%) Microsoft Intune
Vendors
1 104 (60.47%) Microsoft
2 75 (43.60%) Cisco
3 25 (14.53%) VMware
4 12 (6.98%) Veeam
5 5 (2.91%) Meraki
6 4 (2.33%) Acronis
6 4 (2.33%) Citrix
6 4 (2.33%) WatchGuard
7 3 (1.74%) HP
7 3 (1.74%) Mitel
7 3 (1.74%) Nimble Storage
7 3 (1.74%) ServiceNow
7 3 (1.74%) Zerto
8 2 (1.16%) Aruba
8 2 (1.16%) Google
8 2 (1.16%) Ubiquiti
9 1 (0.58%) ConnectWise
9 1 (0.58%) Dell